Coin conversation
•
0 likes•198 views
Giving feedback can be tricky at times for an Agile Team Facilitator. Harsh words might damage relationships also behavior or performance fails to improve. COIN model helps to facilitate an effective conversation to give feedback in a constructive, non-confrontational manner
Report
Share
Report
Share
Download to read offline
Recommended
COIN Conversation - iZenBridge
Giving feedback can be tricky at times for an Agile Team Facilitator. Harsh words might damage relationships also behavior or performance fails to improve.
COIN model helps to facilitate an effective conversation to give feedback in a constructive, non-confrontational manner.
Let's explore -
To know more about the upcoming Agile Team Facilitator Program, please visit - https://bit.ly/2GFijdn
#ICPATF #Agilecoaching #Leadership #facilitation
009 performance reviews - do's and don't's
The document provides tips for employees to get the most out of their annual performance review meeting. It advises employees to prepare by reviewing past goals and accomplishments, drafting a self-evaluation highlighting strengths and areas for improvement, and considering feedback to provide to the manager. During the meeting, employees should keep the discussion focused on their performance and development, seek clarity if feedback is unclear, and learn from the experience by processing the information afterwards. The document cautions against being unrealistic in self-evaluations, placing blame for shortcomings, groveling, or aggressively debating the manager's feedback.
Interviewing Skill is the Most Important Skill for Success Today!- Brookdale ...
The document provides tips for successfully interviewing for a job in 3 steps: 1) submitting a resume, 2) a phone call with the recruiter, and 3) a face-to-face interview. The main questions an interviewer wants to know are if the candidate understands the job, can do the job, and wants the job. For each step, the document outlines what the candidate should do in preparation, the key questions that will be asked, and the desired outcome which is to advance to the next step in the process. The overall goal is to have a "strategic conversation" that allows the company and candidate to jointly decide if the candidate is the right fit for the role.
Clonmel Chamber Boost Your Sales Workshop
The document discusses several concepts related to improving sales and business processes:
1) It discusses the concept of "zero-based thinking" and evaluating whether you would get into a current business situation again from scratch.
2) It provides tips for boosting sales such as addressing potential client objections by explaining processes simply and building understanding.
3) It outlines a business improvement model involving determining processes, designing them, training employees, and monitoring implementation.
Being a consultant developer
This document provides advice for software consultants working directly with clients. It emphasizes the importance of gaining client trust by understanding their needs and business domain, suggesting alternatives tactfully rather than saying no directly, being prepared to answer questions about practices and estimates, avoiding surprises, and communicating technical topics clearly for a non-technical audience through demos and examples rather than jargon. The overall message is that consulting requires diplomacy and relationship-building more than just technical skills.
Landing an Executive Level Job -- Middletown
You are either moving up, nowhere or out. To get to the top, you have to be a business "ninja" warrior moving from one obstacle to the next difficult obstacle till you get to the top.
To land an executive level job, you have to think, speak and act like an executive.
If you need help landing an executive level job, please contact me at joza@winningspeechmoments.com.
You can watch the presentation that goes with this on YouTube:
https://youtu.be/y7Nh9fkfHLs
Cold Calling In The 21st Century
The document outlines tips for cold calling passive job candidates, including networking instead of selling, planning calls in advance, using email as an initial outreach method, understanding that an initial "no" does not always mean disinterest, and developing powerful word tracks to prepare for calls. It emphasizes the importance of confidentiality and overcoming objections by scheduling follow up calls or asking for referrals.
Performance appraisal reviews
This document provides tips for making performance review meetings more motivational. It suggests 3 ways to improve reviews: 1) Ask the employee what they want to achieve from the meeting and what would make it useful. 2) Help the employee prepare for the meeting so it is a balanced two-way conversation. 3) Put the employee's input and assessments first before sharing your own feedback so they feel listened to. Implementing these simple techniques can significantly boost the motivational impact of performance reviews.
Recommended
COIN Conversation - iZenBridge
Giving feedback can be tricky at times for an Agile Team Facilitator. Harsh words might damage relationships also behavior or performance fails to improve.
COIN model helps to facilitate an effective conversation to give feedback in a constructive, non-confrontational manner.
Let's explore -
To know more about the upcoming Agile Team Facilitator Program, please visit - https://bit.ly/2GFijdn
#ICPATF #Agilecoaching #Leadership #facilitation
009 performance reviews - do's and don't's
The document provides tips for employees to get the most out of their annual performance review meeting. It advises employees to prepare by reviewing past goals and accomplishments, drafting a self-evaluation highlighting strengths and areas for improvement, and considering feedback to provide to the manager. During the meeting, employees should keep the discussion focused on their performance and development, seek clarity if feedback is unclear, and learn from the experience by processing the information afterwards. The document cautions against being unrealistic in self-evaluations, placing blame for shortcomings, groveling, or aggressively debating the manager's feedback.
Interviewing Skill is the Most Important Skill for Success Today!- Brookdale ...
The document provides tips for successfully interviewing for a job in 3 steps: 1) submitting a resume, 2) a phone call with the recruiter, and 3) a face-to-face interview. The main questions an interviewer wants to know are if the candidate understands the job, can do the job, and wants the job. For each step, the document outlines what the candidate should do in preparation, the key questions that will be asked, and the desired outcome which is to advance to the next step in the process. The overall goal is to have a "strategic conversation" that allows the company and candidate to jointly decide if the candidate is the right fit for the role.
Clonmel Chamber Boost Your Sales Workshop
The document discusses several concepts related to improving sales and business processes:
1) It discusses the concept of "zero-based thinking" and evaluating whether you would get into a current business situation again from scratch.
2) It provides tips for boosting sales such as addressing potential client objections by explaining processes simply and building understanding.
3) It outlines a business improvement model involving determining processes, designing them, training employees, and monitoring implementation.
Being a consultant developer
This document provides advice for software consultants working directly with clients. It emphasizes the importance of gaining client trust by understanding their needs and business domain, suggesting alternatives tactfully rather than saying no directly, being prepared to answer questions about practices and estimates, avoiding surprises, and communicating technical topics clearly for a non-technical audience through demos and examples rather than jargon. The overall message is that consulting requires diplomacy and relationship-building more than just technical skills.
Landing an Executive Level Job -- Middletown
You are either moving up, nowhere or out. To get to the top, you have to be a business "ninja" warrior moving from one obstacle to the next difficult obstacle till you get to the top.
To land an executive level job, you have to think, speak and act like an executive.
If you need help landing an executive level job, please contact me at joza@winningspeechmoments.com.
You can watch the presentation that goes with this on YouTube:
https://youtu.be/y7Nh9fkfHLs
Cold Calling In The 21st Century
The document outlines tips for cold calling passive job candidates, including networking instead of selling, planning calls in advance, using email as an initial outreach method, understanding that an initial "no" does not always mean disinterest, and developing powerful word tracks to prepare for calls. It emphasizes the importance of confidentiality and overcoming objections by scheduling follow up calls or asking for referrals.
Performance appraisal reviews
This document provides tips for making performance review meetings more motivational. It suggests 3 ways to improve reviews: 1) Ask the employee what they want to achieve from the meeting and what would make it useful. 2) Help the employee prepare for the meeting so it is a balanced two-way conversation. 3) Put the employee's input and assessments first before sharing your own feedback so they feel listened to. Implementing these simple techniques can significantly boost the motivational impact of performance reviews.
How to Become a Better Closer
Being a better closer is one of the most common areas that sales people want to improve. The good news is that there are some very small and easy to incorporate changes that can immediately make you a better closer and those are outlined in this video.
How to Use Voicemail as a Sales Prospecting Tool
If you spend one hour making prospecting calls, it is not crazy to spend most of that time reaching voicemail boxes for the contacts you are trying to reach.
Do you have a game plan for what to do with these voicemail boxes? Do you know when to hang up and when to leave a message? Do you know what to best to say if you leave a message?
If you answered “No” to any of those questions, join us on our webinar “How to Effectively Use Voicemail as a Sales Prospecting tool” where we will provide a structured approach that will make it crystal clear for what best to do.
Building Buyer Persona Based Sales and Marketing Campaigns
This document provides guidance on building buyer persona-based sales and marketing campaigns. It outlines a 6-step process: 1) map out campaign coordinates, 2) identify the value offered, 3) identify common problems addressed, 4) compose qualifying questions, 5) build interest points, and 6) address common objections. Each step involves developing specific messaging elements tailored to buyer personas, such as call scripts, email templates, and responses to objections. Following this process is intended to help speak to prospects in their language and focus on solving their problems.
The Right Answer to "What's Your Biggest Weakness?"
This job interview question shouldn't catch you off guard. How can you prepare your answers to give the response that helps you land a job offer?
How to Deal with Voicemail When Prospecting
1) Getting prospects on the phone can be challenging as they often don't answer or screen calls. Leaving voicemails is time-consuming and prospects likely won't call back.
2) Effective voicemail messages are brief (20-30 seconds), educate the prospect on your value by focusing on how you help clients or common pains you address, and include your contact details twice.
3) It's best to call multiple times without leaving a message initially, then follow a call cadence of voicemails and follow-up emails before moving on to other contacts if no response is received.
Performance communication
The document outlines an agenda for a performance communication workshop focusing on the One Minute Manager model and building relationships. It includes sessions on the One Minute Manager technique, evaluating performance, building emotional connections through compassion, knowledge and networking, and effectively receiving and giving feedback.
Successful job interviewing techniques
The document provides tips for successful job interviewing, including researching the company beforehand, preparing materials to bring to the interview, practicing answers to common interview questions, dressing appropriately, arriving early, asking questions during the interview, sending a thank you note after, and continuing to search for other opportunities if not selected for the position. Key steps are thoroughly researching the employer before the interview, making a great first impression with a firm handshake and positive body language, focusing on selling your strengths and experience, asking relevant questions, and following up with a thank you note highlighting your fit and interest in the role.
77 Sales Scripting Techniques Eric Lofholm
This document provides 77 sales scripting techniques organized into different categories. Some of the highlighted techniques include:
- Future pacing to help prospects avoid buyer's remorse by describing how they will feel using the product in the future.
- Connecting known concepts to unknown ones to educate prospects, such as comparing a DVR to a familiar VCR.
- Using stories, including success stories of past clients, to build rapport, reduce objections, and demonstrate results.
- Social proof through testimonials and endorsements from third parties to achieve influence that can't be self-created.
- Closing techniques like assuming the sale, reducing risk, offering bonuses, and using silence to influence prospects.
Interview workshop slate (pt3)
This document provides examples of responses to common interview questions. It begins by outlining typical interview questions such as telling about yourself, why you want to work for the company, why you should be hired, and discussing strengths and weaknesses. It then provides the STAR method for structuring accomplishment statements to answer behavioral questions and lists common behavioral question categories. Examples are given demonstrating how to use the STAR method and C-A-R method to structure responses. The document concludes by noting that questions about age are illegal and outlines ways to respond to illegal questions respectfully.
The importance of understanding job satisfaction in your job search
The document discusses the importance of understanding job satisfaction when searching for a new job. It outlines eight key factors that influence job satisfaction: compensation, chance for promotion, confidence in management, confidence in coworkers, the work itself, security, lifestyle factors, and recognition. Understanding which of these factors are most important to you can help target a job where you will truly enjoy your work. In interviews, explore these satisfaction factors with the potential employer to ensure a good fit.
Employability skills
The document discusses employability skills and tips for writing an effective CV. It begins by defining employability skills as attributes, skills and knowledge that allow one to be effective in the workplace. Modern employability skills referred to as soft skills include being a self-starter, team player, good communicator, having a positive attitude, numeracy, IT literacy, business/customer awareness, problem solving, negotiation skills and adaptability. When writing a CV, it should have visual appeal, be organized into clear sections, highlight relevant experience, and avoid irrelevant personal details. Seeking feedback from advisors is also recommended when writing a CV for the first time.
How to Deal with Voicemail During Sales Prospecting
Prospects are reluctant to answer their phone. As a result, you can sometimes spend more than 50% of your prospecting time reaching prospect's voicemail boxes. Having a solid approach for how to minimize this challenge is critical to your success when sales prospecting. This presentation goes through some practical concepts and tips to help you out.
Chapter 7 Notes
The document provides guidance on writing persuasive messages and requests. It discusses opening a message by capturing the reader's interest, building interest in the body by explaining the purpose and proving the request's merit using facts and opinions, and motivating action in the closing. It also provides tips for writing sales letters, such as emphasizing benefits to the reader, reducing resistance with guarantees or incentives, and motivating quick action.
Giving Feedback
The document provides guidance on how to properly give constructive feedback to employees. The purpose of feedback should be to improve future performance, not dwell on past mistakes. Feedback works best when it describes specific behaviors, explains the impact on others, and establishes clear expectations for improved future performance. The feedback process involves listening to the employee's perspective, and jointly developing a plan for measuring improved behaviors going forward.
How to become a Business Analyst
The document provides advice on how to become a business analyst through a 5 step process. It includes perspectives from a panel of experienced business analysts on their career paths. The 5 steps are: 1) Build business analysis knowledge, 2) Identify relevant experiences from previous roles, 3) Leverage opportunities to ease career transition, 4) Develop a professional plan with training, and 5) Focus the job search on opportunities within the current organization if possible. The document emphasizes that there are many paths to becoming a business analyst.
How to Get Prospects on the Phone
Getting your prospect on the phone is the biggest challenge that you face while sales prospecting. You can have the best product, the best sales pitch, and be a very talented sales person, but if you can't ever get the prospect on the phone, you are not going to be able to sell anything.
And while this task can be extremely frustrating, there are actually small things that you can do that make a big impact on your ability to connect with prospects.
We outline those in this Sales Prospecting 101 module as it will give you a clear methodology that can immediately improve your results.
Customer service-presentation.175016482 (2)
This document provides guidance on key aspects of effective customer service. It defines who customers are and stresses that they should not be seen as interruptions but rather the reason for one's job. Good communication skills that meet customer expectations are important, such as making eye contact, using body language, asking questions and summarizing. Customer service representatives must have knowledge of their organization and understand different customer types and situations, including those with special needs or difficult behaviors. The document outlines best practices for communicating through telephone, written correspondence and in-person interactions to provide a positive customer experience and organizational image.
What has disappointed you about a job best answer
The document provides advice and sample responses for common job interview questions. It discusses potential traps in questions about disappointments in previous jobs, considerations of success, and industry gossip. The best approach is to remain positive, focus on your qualifications, and avoid negative comments that could hurt your chances. Preparation is key to avoiding surprises and handling common questions successfully.
Disrupting the Decline - Changing the Conversation Through Transparency
Candidates have been declined in many different ways, at many different stages in the recruitment cycle. An impersonal email, a rushed, uncomfortable phone call or voicemail, maybe a letter in the mail…or worse, no feedback at all. I want to re-imagine the decline. Create happiness for candidates and transform the negative tone of declines into conversations that add value to each candidate’s professional and personal equity.
Learn ATB Financial's pro tips on how to best manage declines and difficult candidate conversations from Kimberlea Kozachenko, Senior Leader, Talent Attraction & Acquisition.
Dell - Intimacy and Scale in Social Media
Dell's VP of Social Media and Community presents on Intimacy and Scale: Using Social Media to Manage Your Brand. Marketing 2 Conference, Paris. March 22, 2010
How to give Feedback constructively and effectively?
Providing feedback in a professional setting involves effectively communicating your assessment of a situation or specific job task to a coworker or employee. Feedback serves as a valuable tool for fostering professional development and enhancing work performance, and employees may benefit from positive critiques. Whether you're leading a team or overseeing a project, sharing comprehensive evaluations can inspire and motivate team members.
Giving feedback is a skill. And like all skills, it takes practice to get it right. In this presentation, we'll give some tips on how you can give feedback constructively and effectively.
Auraa Image Management and Consulting (AIM&C), a premier corporate training firm in India, specializes in a comprehensive range of services, including Executive Presence, Leadership Skills, Professional Dressing and Grooming, Luxury Selling Skills, Communication skills, Personal branding, etc. With an unwavering commitment to excellence, AIM&C has transformed the lives of numerous clients in India and abroad, both online and offline, across various leadership levels.
Ms. Samira Gupta, Founder of AIM&C and one of the best Trainers in Gurgaon, comes with a vast experience of 25+ years in the corporate world in various leadership roles and almost a decade-long experience in Executive Presence Coaching, Leadership Training, and Image Consulting.
Contact us at samira@auraaimage.com or visit www.auraaimage.com. Alternatively, you can reach us by phone at +91 9958934766.
The situation behavior - impact
Situation- Behaviour-Impact tool of feedback. Feedback is important to go forward correcting. We'll commit only new mistakes. Feedback has to be simple and understood easily by those intended. If a colleague shows delay in implementing the suggested modifications we need to think about comprehension of the given feedback by that colleague. Analyse, understand that the person understands the given feedback well. SBI tool helps you here. Please find out how.
More Related Content
What's hot
How to Become a Better Closer
Being a better closer is one of the most common areas that sales people want to improve. The good news is that there are some very small and easy to incorporate changes that can immediately make you a better closer and those are outlined in this video.
How to Use Voicemail as a Sales Prospecting Tool
If you spend one hour making prospecting calls, it is not crazy to spend most of that time reaching voicemail boxes for the contacts you are trying to reach.
Do you have a game plan for what to do with these voicemail boxes? Do you know when to hang up and when to leave a message? Do you know what to best to say if you leave a message?
If you answered “No” to any of those questions, join us on our webinar “How to Effectively Use Voicemail as a Sales Prospecting tool” where we will provide a structured approach that will make it crystal clear for what best to do.
Building Buyer Persona Based Sales and Marketing Campaigns
This document provides guidance on building buyer persona-based sales and marketing campaigns. It outlines a 6-step process: 1) map out campaign coordinates, 2) identify the value offered, 3) identify common problems addressed, 4) compose qualifying questions, 5) build interest points, and 6) address common objections. Each step involves developing specific messaging elements tailored to buyer personas, such as call scripts, email templates, and responses to objections. Following this process is intended to help speak to prospects in their language and focus on solving their problems.
The Right Answer to "What's Your Biggest Weakness?"
This job interview question shouldn't catch you off guard. How can you prepare your answers to give the response that helps you land a job offer?
How to Deal with Voicemail When Prospecting
1) Getting prospects on the phone can be challenging as they often don't answer or screen calls. Leaving voicemails is time-consuming and prospects likely won't call back.
2) Effective voicemail messages are brief (20-30 seconds), educate the prospect on your value by focusing on how you help clients or common pains you address, and include your contact details twice.
3) It's best to call multiple times without leaving a message initially, then follow a call cadence of voicemails and follow-up emails before moving on to other contacts if no response is received.
Performance communication
The document outlines an agenda for a performance communication workshop focusing on the One Minute Manager model and building relationships. It includes sessions on the One Minute Manager technique, evaluating performance, building emotional connections through compassion, knowledge and networking, and effectively receiving and giving feedback.
Successful job interviewing techniques
The document provides tips for successful job interviewing, including researching the company beforehand, preparing materials to bring to the interview, practicing answers to common interview questions, dressing appropriately, arriving early, asking questions during the interview, sending a thank you note after, and continuing to search for other opportunities if not selected for the position. Key steps are thoroughly researching the employer before the interview, making a great first impression with a firm handshake and positive body language, focusing on selling your strengths and experience, asking relevant questions, and following up with a thank you note highlighting your fit and interest in the role.
77 Sales Scripting Techniques Eric Lofholm
This document provides 77 sales scripting techniques organized into different categories. Some of the highlighted techniques include:
- Future pacing to help prospects avoid buyer's remorse by describing how they will feel using the product in the future.
- Connecting known concepts to unknown ones to educate prospects, such as comparing a DVR to a familiar VCR.
- Using stories, including success stories of past clients, to build rapport, reduce objections, and demonstrate results.
- Social proof through testimonials and endorsements from third parties to achieve influence that can't be self-created.
- Closing techniques like assuming the sale, reducing risk, offering bonuses, and using silence to influence prospects.
Interview workshop slate (pt3)
This document provides examples of responses to common interview questions. It begins by outlining typical interview questions such as telling about yourself, why you want to work for the company, why you should be hired, and discussing strengths and weaknesses. It then provides the STAR method for structuring accomplishment statements to answer behavioral questions and lists common behavioral question categories. Examples are given demonstrating how to use the STAR method and C-A-R method to structure responses. The document concludes by noting that questions about age are illegal and outlines ways to respond to illegal questions respectfully.
The importance of understanding job satisfaction in your job search
The document discusses the importance of understanding job satisfaction when searching for a new job. It outlines eight key factors that influence job satisfaction: compensation, chance for promotion, confidence in management, confidence in coworkers, the work itself, security, lifestyle factors, and recognition. Understanding which of these factors are most important to you can help target a job where you will truly enjoy your work. In interviews, explore these satisfaction factors with the potential employer to ensure a good fit.
Employability skills
The document discusses employability skills and tips for writing an effective CV. It begins by defining employability skills as attributes, skills and knowledge that allow one to be effective in the workplace. Modern employability skills referred to as soft skills include being a self-starter, team player, good communicator, having a positive attitude, numeracy, IT literacy, business/customer awareness, problem solving, negotiation skills and adaptability. When writing a CV, it should have visual appeal, be organized into clear sections, highlight relevant experience, and avoid irrelevant personal details. Seeking feedback from advisors is also recommended when writing a CV for the first time.
How to Deal with Voicemail During Sales Prospecting
Prospects are reluctant to answer their phone. As a result, you can sometimes spend more than 50% of your prospecting time reaching prospect's voicemail boxes. Having a solid approach for how to minimize this challenge is critical to your success when sales prospecting. This presentation goes through some practical concepts and tips to help you out.
Chapter 7 Notes
The document provides guidance on writing persuasive messages and requests. It discusses opening a message by capturing the reader's interest, building interest in the body by explaining the purpose and proving the request's merit using facts and opinions, and motivating action in the closing. It also provides tips for writing sales letters, such as emphasizing benefits to the reader, reducing resistance with guarantees or incentives, and motivating quick action.
Giving Feedback
The document provides guidance on how to properly give constructive feedback to employees. The purpose of feedback should be to improve future performance, not dwell on past mistakes. Feedback works best when it describes specific behaviors, explains the impact on others, and establishes clear expectations for improved future performance. The feedback process involves listening to the employee's perspective, and jointly developing a plan for measuring improved behaviors going forward.
How to become a Business Analyst
The document provides advice on how to become a business analyst through a 5 step process. It includes perspectives from a panel of experienced business analysts on their career paths. The 5 steps are: 1) Build business analysis knowledge, 2) Identify relevant experiences from previous roles, 3) Leverage opportunities to ease career transition, 4) Develop a professional plan with training, and 5) Focus the job search on opportunities within the current organization if possible. The document emphasizes that there are many paths to becoming a business analyst.
How to Get Prospects on the Phone
Getting your prospect on the phone is the biggest challenge that you face while sales prospecting. You can have the best product, the best sales pitch, and be a very talented sales person, but if you can't ever get the prospect on the phone, you are not going to be able to sell anything.
And while this task can be extremely frustrating, there are actually small things that you can do that make a big impact on your ability to connect with prospects.
We outline those in this Sales Prospecting 101 module as it will give you a clear methodology that can immediately improve your results.
Customer service-presentation.175016482 (2)
This document provides guidance on key aspects of effective customer service. It defines who customers are and stresses that they should not be seen as interruptions but rather the reason for one's job. Good communication skills that meet customer expectations are important, such as making eye contact, using body language, asking questions and summarizing. Customer service representatives must have knowledge of their organization and understand different customer types and situations, including those with special needs or difficult behaviors. The document outlines best practices for communicating through telephone, written correspondence and in-person interactions to provide a positive customer experience and organizational image.
What has disappointed you about a job best answer
The document provides advice and sample responses for common job interview questions. It discusses potential traps in questions about disappointments in previous jobs, considerations of success, and industry gossip. The best approach is to remain positive, focus on your qualifications, and avoid negative comments that could hurt your chances. Preparation is key to avoiding surprises and handling common questions successfully.
Disrupting the Decline - Changing the Conversation Through Transparency
Candidates have been declined in many different ways, at many different stages in the recruitment cycle. An impersonal email, a rushed, uncomfortable phone call or voicemail, maybe a letter in the mail…or worse, no feedback at all. I want to re-imagine the decline. Create happiness for candidates and transform the negative tone of declines into conversations that add value to each candidate’s professional and personal equity.
Learn ATB Financial's pro tips on how to best manage declines and difficult candidate conversations from Kimberlea Kozachenko, Senior Leader, Talent Attraction & Acquisition.
Dell - Intimacy and Scale in Social Media
Dell's VP of Social Media and Community presents on Intimacy and Scale: Using Social Media to Manage Your Brand. Marketing 2 Conference, Paris. March 22, 2010
What's hot (20)
Building Buyer Persona Based Sales and Marketing Campaigns
Building Buyer Persona Based Sales and Marketing Campaigns
The Right Answer to "What's Your Biggest Weakness?"
The Right Answer to "What's Your Biggest Weakness?"
The importance of understanding job satisfaction in your job search
The importance of understanding job satisfaction in your job search
How to Deal with Voicemail During Sales Prospecting
How to Deal with Voicemail During Sales Prospecting
Disrupting the Decline - Changing the Conversation Through Transparency
Disrupting the Decline - Changing the Conversation Through Transparency
Similar to Coin conversation
How to give Feedback constructively and effectively?
Providing feedback in a professional setting involves effectively communicating your assessment of a situation or specific job task to a coworker or employee. Feedback serves as a valuable tool for fostering professional development and enhancing work performance, and employees may benefit from positive critiques. Whether you're leading a team or overseeing a project, sharing comprehensive evaluations can inspire and motivate team members.
Giving feedback is a skill. And like all skills, it takes practice to get it right. In this presentation, we'll give some tips on how you can give feedback constructively and effectively.
Auraa Image Management and Consulting (AIM&C), a premier corporate training firm in India, specializes in a comprehensive range of services, including Executive Presence, Leadership Skills, Professional Dressing and Grooming, Luxury Selling Skills, Communication skills, Personal branding, etc. With an unwavering commitment to excellence, AIM&C has transformed the lives of numerous clients in India and abroad, both online and offline, across various leadership levels.
Ms. Samira Gupta, Founder of AIM&C and one of the best Trainers in Gurgaon, comes with a vast experience of 25+ years in the corporate world in various leadership roles and almost a decade-long experience in Executive Presence Coaching, Leadership Training, and Image Consulting.
Contact us at samira@auraaimage.com or visit www.auraaimage.com. Alternatively, you can reach us by phone at +91 9958934766.
The situation behavior - impact
Situation- Behaviour-Impact tool of feedback. Feedback is important to go forward correcting. We'll commit only new mistakes. Feedback has to be simple and understood easily by those intended. If a colleague shows delay in implementing the suggested modifications we need to think about comprehension of the given feedback by that colleague. Analyse, understand that the person understands the given feedback well. SBI tool helps you here. Please find out how.
Marketing To Employers
The document discusses building relationships through marketing processes. It outlines the marketing cycle and emphasizes the importance of follow up and continuing to build upon relationships. It provides tips for building rapport such as asking open-ended questions, focusing on solutions, and maintaining regular communication through follow ups and sending pertinent information. The document stresses that taking the time to build relationships is important for long term success.
Smc fdbk cchg tab 3 0403
The document discusses coaching and feedback for salespeople. It emphasizes that coaching helps salespeople understand expectations while feedback reinforces or redirects behaviors. Effective feedback is specific, timely, and focuses on critical behaviors. When giving redirective feedback, managers should state facts objectively, get agreement, and help salespeople develop action plans to improve. Resistance to feedback can take various forms like denial, anger, intellectualizing or compliance, so managers must deliver feedback carefully.
AOBM Resolving Issues
This presentation provides guidance on resolving issues with virtual team members. It recommends directly and compassionately addressing problems sooner rather than later through open communication. The presenter advises listening to understand other perspectives, finding collaborative solutions, and establishing agreements and follow-ups to ensure understanding and progress. The goal is to treat people with kindness, respect, and inclusion to build strong, supportive teams.
LP- Exceptional Service.docx
This document outlines the keys to providing exceptional customer service. It discusses that exceptional service means going above and beyond customer expectations to make them feel understood and ensure they have the best experience. The keys include being empathetic, generous, and solution-driven. It provides guidance on how to say "no" to customers by starting with empathy, providing detailed explanations, offering alternatives, listening to understand their needs, doing everything possible to resolve issues, and following up. Mastering these skills helps improve the customer experience and builds trust to ensure loyalty.
Effective feedback delivery
The document discusses principles and strategies for providing effective feedback. It describes feedback as timely, specific, descriptive, and focused on behaviors that can be improved. Effective feedback involves setting goals, monitoring progress, and developing action plans. Feedback should be given frequently and include both positive reinforcement and constructive criticism to promote learning and professional development.
Adlt 610 Class 6 Fall 2007 Understanding And Dealing With Resistance
The document discusses dealing with resistance when acting as a consultant. It defines resistance as an emotional reaction and learning process for clients. Signs of resistance include flooding with details, confusion, silence, and intellectualizing. The key skills for consultants are identifying resistance, viewing it as a sign they are on target, supporting clients to express resistance directly, and not taking it personally. More signs of resistance include aggressive language, repetition, and attacking the consultant's approach. When resistance occurs, consultants should name the resistance using neutral language, then remain silent to allow the client to respond. The major concerns of clients are around control and vulnerability, so consultants must address these concerns directly to consult flawlessly.
How to deliver a top quality business presentation
This document outlines 8 steps to improve business presentation skills through visualization and modeling excellent presenters. The steps include 1) imagining an upcoming presentation and feelings of nerves, 2) choosing a mentor presenter to model, 3) stating limiting beliefs, 4) imagining explaining the situation to the mentor, 5) imagining encouragement from the mentor, 6) imagining successfully resolving issues and delivering presentations with confidence, 7) addressing any remaining issues, and 8) delivering the presentation noticing changes. Repeating the steps can help different aspects of presentations.
Bmt event 14484.dec 1,2014
This document announces a seminar on giving and receiving feedback and constructive criticism. The seminar will teach skills for both giving and receiving feedback and criticism effectively. Attendees will learn techniques for clearly communicating feedback to ensure the message is understood. They will also learn how to ask questions to fully comprehend feedback received, even from poor deliverers. The seminar addresses giving criticism constructively to build understanding without damaging relationships, and how to professionally receive criticism while discerning the real message.
Ways To Put Fire To Angry Customer[2]
This training manual provides steps for call center representatives to deescalate angry customers. The first step is to actively listen without interrupting and understand the issue from the customer's perspective. Representatives should then acknowledge the customer's frustration, ask open-ended questions to understand the full issue, and summarize the problem back to the customer. The final steps involve working with the customer to solve the problem, following up on any promises made, and ending on a positive note.
STAR Interviews - Citadel Career Center
This document provides guidance on developing effective interview skills. It introduces the STAR technique for answering behavioral interview questions, which involves describing specific situations, tasks, actions, and results. It emphasizes the importance of practice, recommending preparing 5 stories using this technique and conducting a mock interview. Resources like InterviewStream that provide sample questions and feedback on interview skills are also mentioned. The goal is to help students learn how to prepare for and stand out in interviews by researching the organization and having well-thought examples to discuss.
Improving Job Seeker Outcomes with the G.R.O.W. Coaching Model
The document discusses using coaching to improve job seeker outcomes. It presents the GROW model for coaching sessions, which includes setting Goals, understanding the current Reality, exploring Options, and committing to action in the Will stage. Coaching provides structure, feedback, and emotional support for job seekers. The benefits of coaching include empowering job seekers and increasing their self-efficacy and skills. Tools like goal-setting, daily questions, challenges, experiments, and group coaching sessions are recommended.
Lessons from the Field
1. The document outlines 13 lessons learned from the author's experience helping a client that was facing issues with an implementation project.
2. The author was able to immediately bond with the hostile client by establishing a shared goal of project success and earning the client's trust in the first 5 minutes.
3. Key lessons included preparing recommendations based on understanding the client's goals and perspectives, having confidence in recommendations but being open-minded, and being honest while avoiding damaging relationships between the client and stakeholders.
Effective Online Business Event Meetings -Session 3
This training was given by Today Ton Willemse and Flavio Pivaral, to several Central American countries, on making the most of online meetings with buyers now that many physical trade fairs and B2B events cannot take place
Feedback The Art And Science
The document provides guidance on how to effectively give constructive feedback in 3 steps:
1. Set clear goals and expectations upfront. Document any changes to goals over time for clarity.
2. Gather relevant facts by understanding what happened, what the expectations were, and why feedback is being provided.
3. Provide feedback using various tools and techniques - give both positive and challenging feedback, use examples, get the recipient's perspective, and suggest goals for improvement. The feedback should be focused on observable behaviors and facts rather than judgments.
GIVING CONSTRUCTIVE FEEDBACKFeedback is an essential eleme.docx
GIVING CONSTRUCTIVE FEEDBACK
Feedback is an essential element for everyone in an organization's workforce. Giving feedback is
a task you perform again and again as a manager or supervisor, letting people know where they
are and where to go next in terms of expectations and goals - yours, their own, and the
organizations.
Feedback is a useful tool for indicating when things are going in the right direction or for
redirecting problem performance. Your objective in giving feedback is to provide guidance by
supplying information in a useful manner, either to support effective behavior, or to guide someone
back on track toward successful performance.
Some situations which require giving constructive feedback include:
• Ongoing performance discussions
• Providing specific performance pointers
• Following up on coaching discussions
• Giving corrective guidance
• Letting someone know the consequences of their behavior
Some clues that constructive feedback is needed are when:
• Someone asks for your opinion about how they are doing
• Unresolved problems persist
• Errors occur again and again
• An employee's performance doesn't meet expectations
• A peer's work habits disturb you
SIX WAYS TO MAKE FEEDBACK CONSTRUCTIVE
Part of being an effective manager or supervisor is knowing what feedback to give. The trick is
learning how to give it constructively so that it has some value. constructive feedback is a tool that
is used to build things up, not break things down. It lets the other person know that you are on
their side.
1. If you can't think of a constructive purpose for giving feedback, don't give it at all.
2. Focus on description rather than judgement.
Describing behavior is a way of reporting what has occurred, while judging behavior is an
evaluation of what has occurred in terms of "right or wrong", or "good or bad". By avoiding
evaluative language, you reduce the need for the individual to respond defensively.
For example: "You demonstrate a high degree of confidence when you answer customer
questions about registration procedures, "rather than, "Your communication skills are good."
3. Focus on observation rather than inference.
Observations refer to what you can see or hear about an individual's behavior, while inferences
refer to the assumptions and interpretations you make from what you see or hear. Focus on what
the person did and your reaction.
For example: "When you gave that student the Financial Aid form, you tossed it across the
counter," rather than describe what you assume to be the person's motivation, "I suppose you
give all forms out that way!"
4. Focus on behavior rather than the person
Refer to what an individual does rather than on what you imagine she or he is. To focus on
behavior, use adverbs, which describe action, rather than adjectives, which describe qualities.
For example: "You talked considerably during the staff meeting, which prevented me from getting
to some of the main points," rather than "You talk too.
Tough conversations assessment
This training plan discusses holding difficult conversations with employees. It provides 3-sentence summaries of topics to address tough conversations, including overcoming fears, keeping conflict productive, and putting issues in perspective. Sample questions are given to measure learning. The target audience is supervisors to build leadership skills around challenging talks. Success will be improving employee incentive payouts and reducing workload conflicts.
Challenging and Closing Down
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Challenging and Closing Down".
Adlt 610 Class 7 Understanding And Dealing With Resistance Review For Class 8
The document discusses dealing with resistance in consulting roles. It defines resistance and provides examples of how resistance may appear, such as providing excessive detail, silence, or questioning the consultant's methodology. The document recommends that consultants name the resistance by making an objective statement and remaining quiet to allow the client to respond. It also suggests identifying how you are feeling about the discussion to understand the form of resistance. Consultants should address client concerns about control and vulnerability to help overcome resistance.
Similar to Coin conversation (20)
How to give Feedback constructively and effectively?
How to give Feedback constructively and effectively?
Adlt 610 Class 6 Fall 2007 Understanding And Dealing With Resistance
Adlt 610 Class 6 Fall 2007 Understanding And Dealing With Resistance
How to deliver a top quality business presentation
How to deliver a top quality business presentation
Improving Job Seeker Outcomes with the G.R.O.W. Coaching Model
Improving Job Seeker Outcomes with the G.R.O.W. Coaching Model
Effective Online Business Event Meetings -Session 3
Effective Online Business Event Meetings -Session 3
GIVING CONSTRUCTIVE FEEDBACKFeedback is an essential eleme.docx
GIVING CONSTRUCTIVE FEEDBACKFeedback is an essential eleme.docx
Adlt 610 Class 7 Understanding And Dealing With Resistance Review For Class 8
Adlt 610 Class 7 Understanding And Dealing With Resistance Review For Class 8
More from iZenBridge Consultancy Pvt. Ltd.
Principles of PM
PMBOK® Guide Seventh Edition is a principle-based standard enabling thinking for effective project management. PMBOK® Guide Sixth edition was a process-based standard showing ways to do project management.
The PMP® exam is based on Exam Content Outline(ECO), our Live Virtual sessions make you ready for the exam.
To know more :
https://lnkd.in/fycswc7
Email us at (sales@izenbridge.com)
Whatsapp us on (+91-9990451444)
#ProjectManagement #pmbok7 #pmp
Difference Between SAFe and Scrum
What is the difference between Scrum and SAFe Framework?
Understand the Composition, Feasibility, Structure, Roles, and Responsibilities included in these frameworks.
Read the detailed blog to know more: - https://bit.ly/33pdH3s
You may also determine your understanding of these Agile Frameworks in the comment section below
Join Upcoming Leading SAFe (SA) 5.1 Certification Online
Check here - https://lnkd.in/fwvHjSv
Email us at (sales@izenbridge.com)
Whatsapp us on (+91-9958287711)
#agile #scaledagile #csm #certifiedscrummaster #scaledagileframework #scalingagile #scrummasters Scrum Alliance Scaled Agile, Inc.
What is SAFe?
What is the difference between Scrum and SAFe Framework?
Understand the Composition, Feasibility, Structure, Roles, and Responsibilities included in these frameworks.
Read the detailed blog to know more: - https://bit.ly/33pdH3s
You may also determine your understanding of these Agile Frameworks in the comment section below
Email us at (sales@izenbridge.com)
Whatsapp us on (+91-9958287711)
Project Management LifeCycle
What is Project Management LifeCycle?
Understand the Predictive, Iterative, Incremental, and Adaptive nature of Project Management Lifecycle by relating it to daily life.
To know more:-
Watch Video on Lifecycle of Project Management -
https://bit.ly/2MfTxCK
Email us at (sales@izenbridge.com)
Whatsapp us on (+91-9958287711)
#projectmanagement #software #agile #management
Explore the difference between DASM(Disciplined Agile Scrum Master) and DASSM...
Explore the difference between DASM(Disciplined Agile Scrum Master) and DASSM...iZenBridge Consultancy Pvt. Ltd.
Explore the difference between DASM(Disciplined Agile Scrum Master) and DASSM (Disciplined Agile Senior Scrum Master).
Learn the pragmatic approach to achieve Agility by Joining our Upcoming (DASSM & DASM) Online/Live Training with Saket Bansal.
Project Manager Role in The Agile World - iZenBridge
From the last 20 years, there is a huge shift towards agile ways of working and the project management field is changing with the adoption of agile practices. Let's explore the project manager role in the Agile world
#Agilemindset #projectmanagement #Agility #Scrum Scrum Alliance Project Management Institute
Why you should do an Advanced Certified Scrum Master Certification
One of the pre-requisite for the A-CSM course is that you need to have a valid CSM certificate from Scrum Alliance and should have one year of experience as a Scrum Master.
Here, let's explore FAQs for A-CSM certification
Agile Project and Delivery Management
Understand the What, Why, and How of Agile Project and Delivery Management from your desk in 5 weeks with 5 sessions.
Join the LIVE ICAgile (ICP-APM) global program.
This program will help you to enhance your skills to lead delivery & applying Agile and Lean concepts in Project, Product, and No Project delivery modes.
Trainer: Saket Bansal
Sessions Starting From 7th September 2020.
SAFe DeVOps
The document discusses a two-day online training course on SAFe® DevOps Practitioner from July 25-26, 2020. The course will teach the mindset, culture, and technical practices of the SAFe® DevOps framework to help organizations continuously deliver value through collaboration, continuous exploration, integration, and deployment. Attendees will learn how to strategically apply DevOps skills and tools, prioritize DevOps solutions, and enable a continuous delivery pipeline across all roles in a SAFe® environment.
SAFe Scrum Master Certification
The document describes a SAFe® Scrum Master (SSM) training program that provides skills to serve as a high-performing member of an Agile Release Train (ART) and facilitate Scrum events, iteration execution, and Program Increment execution. The 5-day virtual training program from July 18-19 teaches how to apply Scrum within the SAFe framework, coach Agile teams, support DevOps implementation, and drive continuous improvement.
Project manager role in the Agile world
From the last 20 years, there is a huge shift towards Agile ways of working and the Project management field is changing with the adoption of agile practices.
Let's explore the Project manager role in the Agile world.
Describing SAFe POPM Slides
Explore how Product Management and Product Owners work together in SAFe® https://bit.ly/2XVDNXU - To Build the right thing in the right way. Scaled Agile, Inc.
You can now learn from Scaled Agile Framework Experts, all from the comfort of your home.
Trainer: Rakesh Singh
Dates: 11-12 July'20
Panel Discussion on How to Achieve Business Agility
ICAgile's Shane Hastie, Saket Bansal, Sanjay Kumar, and Rakesh Singh discussing the basic ingredients to enable Business Agility in an Organization.
Agile Project Managment and Delivery Management
This document provides information about the ICP-APM certification program for professionals responsible for leading agile project and delivery management. The 5-session virtual program, taking place from June to July, teaches how to identify appropriate delivery models, evaluate roles, create high-performance teams, manage risks and contracts, and deliver continuous value. Participants will complete assignments and case studies to apply agile concepts in different delivery contexts. The trainer, Saket Bansal, is an experienced agile coach who has trained over 2000 practitioners internationally.
Project Management Lifecycle
What is Project Management LifeCycle?
Understand the Predictive, Iterative, Incremental, and Adaptive nature of Project Management Lifecycle by relating it to daily life.
Enablers in SAFe
This document discusses enablers in the Scaled Agile Framework (SAFe). There are three types of enablers - exploration enablers which support learning what to develop in a feature, architectural enablers which help accelerate feature development through reusable architecture, and compliance enablers which support activities like validation and documentation for external compliance. Enablers can exist at the portfolio, program, and team levels and are broken down into smaller stories to implement at the team level. Teams allocate capacity at each program increment boundary to decide what percentage of work will go to developing enablers versus features, with more capacity initially going to enablers.
How to Prioritize Risks with Qualitative and Quantitative Risk analysis
How to Prioritize Risks with Qualitative and Quantitative Risk analysisiZenBridge Consultancy Pvt. Ltd.
Qualitative and quantitative risk analysis techniques are used to evaluate and prioritize risks in projects. Qualitative risk analysis involves prioritizing risks based on their likelihood and potential impact as assessed by stakeholders. Quantitative risk analysis numerically analyzes risks using probability distributions, project models, and simulation tools to calculate risk probability and impact. Both methods are used to record risks in a risk register and identify high priority risks for further analysis or response planning. Quantitative analysis is typically only used for high impact risks in complex projects where the costs of failure are very high.Agile Coaching Development Path
Do you want to be an Agile Coach or to improve coaching skills? If yes, let's explore this PPT for the Agile Coaching Development Path.
This will help you in finding answer to the questions:
-What are the Foundation Skills for Agile Coaches?
-What are the different Agile Coaching Roles and Levels?
-What Foundation and Advanced Skills do I need to develop to -which Agile Coaching Role or Level?
-How my journey from developing Foundations Skills to Advanced Skills makes my level up from Agile Team Facilitator to Team Coach and finally enterprise coach?
Empathy Map Template
One thing that defines a successful business is the capacity to know the customer. Empathy map helps you in getting in customer's shoes. This is an editable template for you to create emplathy map.
Webinar on "Asking Powerful Questions"
In most of our coaching sessions we spend good time exploring how to ask powerful question. In this webinar Saket shared some of the insights related to asking powerful questions.
To know more about our upcoming coaching sessions , please visit : http://www.izenbridge.com/agile-coaching/certified-agile-coach/
More from iZenBridge Consultancy Pvt. Ltd. (20)
Explore the difference between DASM(Disciplined Agile Scrum Master) and DASSM...
Explore the difference between DASM(Disciplined Agile Scrum Master) and DASSM...
Project Manager Role in The Agile World - iZenBridge
Project Manager Role in The Agile World - iZenBridge
Why you should do an Advanced Certified Scrum Master Certification
Why you should do an Advanced Certified Scrum Master Certification
Panel Discussion on How to Achieve Business Agility
Panel Discussion on How to Achieve Business Agility
How to Prioritize Risks with Qualitative and Quantitative Risk analysis
How to Prioritize Risks with Qualitative and Quantitative Risk analysis
Recently uploaded
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptxMohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
Top five deadliest dog breeds in America
Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
Types of Herbal Cosmetics its standardization.
Physiology and chemistry of skin and pigmentation, hairs, scalp, lips and nail, Cleansing cream, Lotions, Face powders, Face packs, Lipsticks, Bath products, soaps and baby product,
Preparation and standardization of the following : Tonic, Bleaches, Dentifrices and Mouth washes & Tooth Pastes, Cosmetics for Nails.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar KanvariaA Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
-------------------------------------------------------------------------------
Find out more about ISO training and certification services
Training: ISO/IEC 27001 Information Security Management System - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
General Data Protection Regulation (GDPR) - Training Courses - EN | PECB
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
-------------------------------------------------------------------------------
For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
Slideshare: http://www.slideshare.net/PECBCERTIFICATION
How to Build a Module in Odoo 17 Using the Scaffold Method
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
The Diamonds of 2023-2024 in the IGRA collection
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
How to Manage Your Lost Opportunities in Odoo 17 CRM
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
PCOS corelations and management through Ayurveda.
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
How to Fix the Import Error in the Odoo 17
An import error occurs when a program fails to import a module or library, disrupting its execution. In languages like Python, this issue arises when the specified module cannot be found or accessed, hindering the program's functionality. Resolving import errors is crucial for maintaining smooth software operation and uninterrupted development processes.
Executive Directors Chat Leveraging AI for Diversity, Equity, and Inclusion
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
Recently uploaded (20)
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
A Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptx
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
How to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold Method
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
How to Manage Your Lost Opportunities in Odoo 17 CRM
How to Manage Your Lost Opportunities in Odoo 17 CRM
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
Executive Directors Chat Leveraging AI for Diversity, Equity, and Inclusion
Executive Directors Chat Leveraging AI for Diversity, Equity, and Inclusion
Coin conversation
- 2. Remember C.O.I.N formula to ensure that the feedbacks are accepted in a positive way that will help the recipients to improve their performance. In absence of COIN formula the feedback can be :- “ Jacob why do you have such a high ego and always pretend to be the busiest person in office “ How to give a constructive feedback? COIN Conversation helps here to avoid any conflict ! 😊
- 3. Coin Conversation - An approach to lead a difficult conversation. Context/Connect: Connect with the person, welcome them and set the context that you want to discuss. Observation: Introduce specific factual descriptions of your observation which you want to change. Impact: Show the impact of the event, issue, or behaviours on others. Next steps: Help the individual for a clear agreement on the changes or improvements.
- 4. "I noticed that you could n't guide Alen on her query - 'How to handle a particular client' " "Jacob, I feel your juniors need mentoring" CONTEXT OBSERVATION IMPACT NEXT Define the Situation Describe the Behaviour Clarify the Impact "It looks Alen is upset as she didn't get the confidence and that may result in losing the deal" Make the Suggestion "I'd like you to work with Alen, fix a dedicated timeslot with her and team to discuss issues and concerns so they can work effectively on the deal"
- 5. Jacob has attitude problem. He either gives short answers or pretend to be busy when his junior asks for the guidance. I noticed when Alen came to discuss with you about the challenge faced in handling the client query, you answered her in a short sentence as if it’s very basic question . It seemed you were quite busy with your work. After your answer Alen felt very low and confused. If you are not going to share your experience with the juniors then they can’t be skilled enough to handle client’s query which would result in losing the clients and finally the business. Maybe next time you could give Alen a timeslot to come up with her queries so that you are also focused to understand her challenges. You can share your knowledge & experience that would give her confidence and learning to handle the situation effectively. CONTEXT OBSERVATION NEXT IMPACT
- 6. LIVE! Online Giving the constructive feedback is one of the Facilitator skill . Learn the art of Facilitation to foster collaboration and enable the self-organizing teams Facilitation Agile Team ICAgile Certified Professional (ICP -ATF) 3 – 24 September 2020 4 sessions | Every Thursday | 4 weeks 3 hours/session Faciliated by Saket Bansal www.izenbridge.com sales@izenbridge.com 5:30 AM – 8:30 AM EST (GMT-4) 7:30 PM – 10:30 PM AEST (GMT+10)