Adlt 610 Class 7 Understanding And Dealing With Resistance Review For Class 8
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Adlt 610 Class 7 Understanding And Dealing With Resistance Review For Class 8
- 1. Understanding and Dealing with Resistance The most important skill in consulting flawlessly Class 7 –ADLT 610 Fall 2008
- 3. What is resistance? Can you think of a time when you experienced resistance when acting in an advising or consulting role?
- 5. What does resistance look like when you see it?
- 8. Listen to internal “cues”
- 11. So, what do you, as the consultant do, to deal with resistance?
- 13. EXAMPLE: The client talks on and on about how busy she is. She can’t be bothered with this discussion. She is spread so thin supervising three departments and has all sorts of crises to manage.
- 16. Sometimes you have to identify how you are feeling about the discussion to name the form that resistance is taking.
- 17. Identifying how you are feeling….
- 19. It is ALWAYS necessary to ask clients (managers) directly about their concerns about control and vulnerability. Only then will you be in a position to help by consulting flawlessly.