The document summarizes notes from the Computers in Libraries 2012 conference. It discusses keynotes on creating innovative libraries and strategic planning goals. Notes cover trends in library services like meeting users wherever they are, enriching campus programs, and ensuring equitable access to knowledge. The conference reinforced ideas like using technology initiatives, capturing ideas, and providing opportunities for users to create content.

1. Notes submitted by Marlene,
Matthew & Amanda
Photos submitted by Amanda

2. Computers in Libraries 2012
(a few highlights anyway)
 Keynote by Susan Hildreth, Institute
of Museum & Library Sciences
 Creative Ideas, Insights &Trends:
Innovation to Go
 Redesigning Reference Models
 And more…

3. Creating Innovative Libraries
(keynote by Susan Hildreth)
 Hildreth described the process of creating a
strategic plan for her organization including
the following goals…
– Learning
– Community
– Content
– Equitable Access to Knowledge
– Public Management Excellence
(We can use these goals too)

4. Goals in depth…
 Learning
– Move libraries from “nice to have” to “NEED to
have”--to have democratic society.
– DIY & maker culture very important in libraries
today
– Prepare users to be “full participants in their local
community and our global society”
 Community
– Libraries must be strong community anchors
– We must build digitally inclusive communities
– Foster Civic engagement and create cultural
opportunities

5.  Content
– Libraries must emphasize good stewardship of
materials
– Enable users to connect to collections
– Users must create content
 Equitable Access to Knowledge
– Sustain/increase user access to information and
new ideas
– In case of ILMS leading to creation of
 Public Management Excellence
– Strategic alignment of resources and prudent risk
taking

6.  She insists the in 21st century
libraries, users must be able to
create content at the library!
 We must engage learners
and go to communities
(embedded approach).

7. Creative Ideas, Insights &
Trends: Innovation to Go
(presented by Chris Olson and Barbara Ferry)
“Be the innovative sandbox for
your organization”

8. See what others are doing.
Use other industries for inspiration!
Google: “2012 innovations in…” (food
service, hotels, car rentals--don’t do the
obvious…like schools)

9. Sometimes when you think you’re
adding value, you aren’t.
There is such a thing as overload!

10. “If you don’t know
what you want to
happen, there’s a
slim change that you
will get there.”
You must have a
vision!

11. Sites worth checking out
trendwatching.com
libraryinnovation.org
trendreports.com
anythinklibraries.org

12. Redesigning Reference
Models
(presented by Melissa Gold, Greg Szczyrbak, & Erin Dorney)
Don’t call it
“reference”—
students don’t
know what that
means.
Call it research
help!

13. Meet them wherever they
are (texting, Facebook, in
person, outside the library…)—
don’t just rely on one method or
tech tool.

14. Be an expert about something
on campus--doesn't matter
what. Get out of the library.

15. Why do we hold new ideas
to a higher assessment
standard than old ideas?

16. Enrich existing programs on
campus--even if the library's not
already involved. Be proactive.

17. A few other good ideas
Check content across
multiple browsers to
ensure they see what
you see.
Social
media isn’t
optional
anymore.

18. Approach activities at
your organization as
if you were an
extraterrestrial space
auditor.
Think big
Start small
Move fast

19. …and avoid this scenario
at all costs
Proposed: “Build an online collection of 10
million portraits of citizens and their stories…
Build a community around this initiative to fuel
engagement with natural history, biography, and
artistic creativity…”
Adopted: “Do a web site about family portraits.”

20. 3 Days, 3 Keynotes, 6 tracks & 15
sessions later…..
I returned from this year’s CIL conference
with a pad full of notes and renewed
conviction that Berkeley College
Librarians are on the frontier, having
already incorporated so many of the
tools and techniques presented.
- Marlene

21. From my notes:
O Create a ‘fix it team’ to study and resolve - problems encountered,
behaviors observed, questions repeated, complaints and
incorporate cool stuff.
O The fuzzy front end of capturing ideas and opportunity. Capture
tools: Evernote – Springpad – Poll Everywhere – Yammer
O Library Camp developed especially for Faculty, Adjuncts,
Departments, New Starts, Alumni, and other possibilities. Or
PodCamp?
O Omeka, the free, flexible, and open source web-publishing platform
for the display of library, museum, archives, and scholarly
collections and exhibitions. Berkeley’s History?

22. Notes continued…
O Using QR codes to attach the physical to the virtual [for ideas see:
http://qrinlibs.blogspot.com/&
http://www.libsuccess.org/index.php?title=QR_Codes
O For thought. The library’s impact on the individual… not the
institution. Creating learner centered, empowering and engaging
experiences that motivate, stimulate curiosity and cause further
self-directed actions.
O A College/Library Repository or Scholarly commons may include:
presentations, newsletters, research guides, special collections,
institutional materials, handbooks, press releases, student
organizations, other?
O Impressive interactive teaching tools are linked to many of the
Capitals monuments, memorials and archives
http://docsteach.org/activities/5276/detail?mode=browse&menu=closed&era[]=the-

23. Notes continued…
O Attending a conference is a professionally rewarding
experience. In addition to socializing with colleagues
from other institutions and a paid trip to an exciting
locale, you have the opportunity to see presenters in
action; learning what works and falls short of
audience expectation. If you go to a conference or
workshop this year make it a practice to return with
the plan to initiate at least one new idea. I’m already
plotting ways to get started on many of the items
above.

24. 1.Learn to dream big when it comes to
Digital Initiatives
• Several sessions gave me more confirmation that technology
should be one of our BIG priorities. From these sessions I have
some ideas for future events & initiatives
•Tech petting zoo- Have people bring in their favorite tech gadget and
showcase it. Great way to have people be interactive with technology & be
exposed to different technologies.
•Dreaming big- Create MORE opportunities that lend
themselves to thinking about technology in the library
Examples: Think tanks, surveys, committees.

25. 2. We need to find new ways to capture ideas & DO something with
them.
How can we Capture?
•Solution-Idea book- carry a small book with you & write down ideas so you
don’t lose them.
•Keep an idea book at the ref. desk for anyone to use.
•Create polls for both librarians and patrons to fill out.
How can we do something with these ideas?
•Berkeley Librarians can save their ideas by putting it on our Library Buzz
bucket list
•Analyze our reference stats. Taking these stats and create solutions and/or
look for patterns and FAQs.
•Keep the captured ideas separate from your to-do list.

26. 3. Our users are creators- we need to provide
more opportunities for them to create
What kind of opportunities?
•Digital Media Labs are becoming popular in libraries.(how can we do this?)
Provide programs such as 23 things, how to use a flip camera, using FREE
web 2.0 tools , Librarians can create more how-to videos for these
technologies.
•Weekly trivia/brain busters
• Create question, quote, picture, and/or library user of the week.

27. 4. How can we make our collection more user
friendly but stay academic at the same time?
•Better Signage- Better signage in the stacks, on our displays, by the copier
& Printers and on the desks.
•More visual promotion of our services & collection
•Easier lingo- Get rid of the name reference desk and/or information
commons- students don’t know what that is.
•Re-think how we organize our Video Collection- Perhaps we should consider
the Barnes & Noble type grouping by subject rather than Dewey? We would
probably see an increase in older entertainment titles circulating.

28. The Keynotes and many of
the conference session
PowerPoint’s have been
posted at:
http://www.infotoday.com/cil2012/P