The document discusses library surveys of faculty use and needs. It highlights two exemplary survey programs: the University of Washington Libraries Faculty Library Use Survey and the Emory University Library Survey. These surveys provide longitudinal data on topics like faculty productivity, resource usage, and satisfaction. The document also notes some key findings from these surveys, such as high ratings for electronic journals and assistance from library staff. Additionally, it outlines some broader trends identified in faculty survey research, such as the importance of formal information sources over informal ones.
Over the Horizon: Connecting Technology Trends with the Library of Tomorrow (...Mark A. Smith
Mark A. Smith, Harry Pence, Joan Getman - Presentation: Over the Horizon: Connecting Technology Trends with the Library of Tomorrow - Academic Librarians 2010 Conference. Ithaca, NY June 7-8, 2010
Open Badges Open Doors - Digital Workshopmeggiewright
Meggie Wright, Oregon State University
Nate Otto, Indiana University
The Mozilla Foundation’s Open Badges are a new technology that makes it possible for anyone to issue, earn, and display proof of an educational achievement. Open Badges are digital tokens, like merit badges you might receive in the real world. They can be displayed on websites, job sites, and social media. Badges can be used to tell a clear, verifiable story about learning accomplishments, something that degrees and resumes often fail to do. Badges are shaking up education wherever and whenever learning happens, including in libraries. In this digital workshop, find out how badges work, set up a “backpack,” earn your first badge, and think about how this technology may impact our institutions’ roles in the learning ecosystem.
The Mobile Playground: Can Databases and iPads Play Nice?onlinenw
Tablets present many opportunities to enhance and increase library instruction, but it is unclear if library databases can rise to the challenge of tablet use. In our study, we used an iPad and tested the functionality of specific tasks that may be used in a library instruction setting: presentation of the page, access to multimedia content, database specific tools, email full text, and separate app/installation requirements. This session will explore the nitty gritty of using tablets for library instruction, leading to a better understanding of the future of mobile tablet classrooms
Over the Horizon: Connecting Technology Trends with the Library of Tomorrow (...Mark A. Smith
Mark A. Smith, Harry Pence, Joan Getman - Presentation: Over the Horizon: Connecting Technology Trends with the Library of Tomorrow - Academic Librarians 2010 Conference. Ithaca, NY June 7-8, 2010
Open Badges Open Doors - Digital Workshopmeggiewright
Meggie Wright, Oregon State University
Nate Otto, Indiana University
The Mozilla Foundation’s Open Badges are a new technology that makes it possible for anyone to issue, earn, and display proof of an educational achievement. Open Badges are digital tokens, like merit badges you might receive in the real world. They can be displayed on websites, job sites, and social media. Badges can be used to tell a clear, verifiable story about learning accomplishments, something that degrees and resumes often fail to do. Badges are shaking up education wherever and whenever learning happens, including in libraries. In this digital workshop, find out how badges work, set up a “backpack,” earn your first badge, and think about how this technology may impact our institutions’ roles in the learning ecosystem.
The Mobile Playground: Can Databases and iPads Play Nice?onlinenw
Tablets present many opportunities to enhance and increase library instruction, but it is unclear if library databases can rise to the challenge of tablet use. In our study, we used an iPad and tested the functionality of specific tasks that may be used in a library instruction setting: presentation of the page, access to multimedia content, database specific tools, email full text, and separate app/installation requirements. This session will explore the nitty gritty of using tablets for library instruction, leading to a better understanding of the future of mobile tablet classrooms
Amanda Lenhart presented to the Education Writers Association Annual Meeting. This presentation offers an overview of the findings and insights from the Writing, Technology and Teens report. The report and the presentation examine the intersection between writing and technology for teens, in both the academic and social spheres.
4/25/08
The Future Of Human Computer Interaction And Its Implications For Library Ser...Matthew Hamilton
This was my first presentation for my first MLS class, LI802. Essentially it was an introduction for non-techie, brand new MLS students about the need to understand technology and the changes it will bring not only in user expectations, but in information use as well.
Slides for a talk on "What's On the Technology Horizon?" given by Brian Kelly, UKOLN at the ILI 2011 conference in London on 27 October 2011.
See http://www.ukoln.ac.uk/web-focus/events/conferences/ili-2011/
This presentation describes how two NSF-funded projects are using Web 2.0 (NING, Diigo, RSS, Goodreads, Shelfari) and National Science Digital Library (NSDL) tools and services to create and deliver science and math professional development and resources to K-8 teachers.
Amanda Lenhart presented to the Education Writers Association Annual Meeting. This presentation offers an overview of the findings and insights from the Writing, Technology and Teens report. The report and the presentation examine the intersection between writing and technology for teens, in both the academic and social spheres.
4/25/08
The Future Of Human Computer Interaction And Its Implications For Library Ser...Matthew Hamilton
This was my first presentation for my first MLS class, LI802. Essentially it was an introduction for non-techie, brand new MLS students about the need to understand technology and the changes it will bring not only in user expectations, but in information use as well.
Slides for a talk on "What's On the Technology Horizon?" given by Brian Kelly, UKOLN at the ILI 2011 conference in London on 27 October 2011.
See http://www.ukoln.ac.uk/web-focus/events/conferences/ili-2011/
This presentation describes how two NSF-funded projects are using Web 2.0 (NING, Diigo, RSS, Goodreads, Shelfari) and National Science Digital Library (NSDL) tools and services to create and deliver science and math professional development and resources to K-8 teachers.
Page | 1
Performance Rubric: Research Paper
Criteria and Qualities
Unacceptable
Does Not Meet Standard
Acceptable
Meets Standard
Target
Beyond Standard
Point Value
Introducing the idea
Neither implicit nor explicit reference is made to the topic.
Reference is made to overall problem, challenge or topic.
The topic is introduced and groundwork is laid as to the direction of the paper.
Understanding of the issue
Disjointed reference to key concepts, or only some of the key concepts are referenced. Paper appears to have no direction and subtopics lack flow and/or clarity.
No reflection.
Key concepts are referenced and identified. There is a basic flow from one paragraph to the next but not all follow natural or logical order.
Reflection on significance to library discipline is evident.
Key concepts are referenced and identified. Concepts follow logical order. Transitions tie ideas and paragraphs together.
Reflection on significance to the library discipline is well supported.
Synthesis of ideas and application
There is no indication the author tried to synthesize the information or make a conclusion. No application to library discipline.
Author provided concluding remarks showing analysis and synthesis of ideas. Some conclusions not supported. Application to library discipline is stated.
Succinct and precise conclusions showing analysis and synthesis. Conclusions and application to the library discipline are strongly supported.
Clarity of Writing
It is hard to know what the writer is trying to express. Writing is convoluted.
Writing is generally clear, but unnecesary works are occasionally used. Meaning is sometimes obscure. Sentence structure too repetitive.
Writing is crisp, clear, and succinct. The writer supports ideas with examples. Meaning is clear.
References
Less than 3 References
More than 5 years old
3 References
Less than 5 years old
3+ References
Less than 5 years old
Grammar & mechanics
Remember this includes errors in the usage of common punctuation i.e., commas, periods, verb tense, misspelled words and other errors. PROOFREAD CAREFULLY!
4-6 errors
Misspelled words, incorrect grammar, and improper punctuation are evident.
1-3 errors
Few spelling, grammar, or punctuation errors are made.
0 errors
No spelling, grammar, or punctuation errors are made.
APA Style
Remember this includes citation errors within the paper and errors citing sources on the Reference page.
4-6 errors
Did not follow APA formating and missing essential information.
1-3 errors
A few errors in essential information and / or format were evident.
0 errors
Citations did follow APA format. Essential information was accurate and complete.
ACTIVATING LIBRARY 2.0
1
MEDA 5950
Renee Lyons
Activating Library 2.0: A Research Proposal
INTRODUCTION
The continually evolving role of the library in communities and schools calls for regular reevaluation of the the library's approach to fulfilling that role. One of the most .
S.NoSalesforce Business Analyst roleComputer Systems Analysts.docxjeffsrosalyn
S.No
Salesforce Business Analyst role
Computer Systems Analysts
Match the roles and responsibilities
Which point of computer system analyst role match to
Salesforce analyst point?
Explain briefly how it is related in IT project in real time world
1
Responsible for gathering and Creating Custom Objects, Tabs, Custom Apps, Workflows,
Approval processes, Validate Rules, Page Layouts, Data Mapping, Data Export and Imports,
Application Support, Security Administration, Maintenance, and User Security Management, Creating Reports, Dashboards,
Apex Triggers, Apex classes, Data migration, SOQL, SOSL Queries.
Consult with managers to determine the role of IT systems in an organization
2
Responsible to build standard report templates, data validation, and issue research/resolution,
Strong analytical, reporting, Excel, and database skills, extensive knowledge of CRM software (experience administering and configuring Salesforce.com application and Oracle ERP applications).
Research emerging technologies to decide if installing them can increase the organization's efficiency and effectiveness
3
Work with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile
4
Work as a Sales Force Chatter APP with the organization and regularly participated in the meetings and chatter community.
Devise ways to add new functionality to existing computer systems
5
Create New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads.
Design and implement new systems by choosing and configuring hardware and software
6
Implement pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to custom objects.
Oversee the installation and configuration of new systems to customize them for the organization
7
Generate Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
Conduct testing to ensure that the systems work as expected
8
Integrate and deploy custom integration solutions using Force.com Eclipse IDE Plug-in,
Force.com Explorer, Data Loader, Force.com Excel Connector, Migration Tool and process builder.
Train the systems' end users and write instruction manuals
9
Conduct Release Management tasks required to promote tested functionality from different sandboxes into production environment. Expeftise in Agile/Serum and Waterfall methodologies, SOftware Development Life Cycle (SPLC) processes.
10
Added custom fields and validations to new and existing objects and added custom functionality using custom controllers and custom extensions.
11
Deploy salesforce components from sandbox to production using Change Set and E.
Digital resources such as online syllabi and class notes are not just modern conveniences; they lead to enhanced learning opportunities. Many educators simply copy their offline material to the online
environment, not taking advantage of this unique format. The simple Information Architecture
concepts covered in this session will provide easily followed best practices and translate into an
improved e-learning experience for student and teacher.
A presentation to the Philadelphia Reading Council, a local council of the Keystone State Reading Association and the International Reading Association.
CAPPS 2011 Integrating Information Literacy in the CurriculumJulie Cavender
Information literacy may be referred to as critical thinking skills, research skills, 21st century skills, or lifelong learning. No matter what term is applied, information literacy is fundamental to making sense of the global explosion of information available today. This workshop concentrates on information literacy in the classroom and explores tools that integrate the library with the teaching and learning process. During this workshop, we will identify and review online resources that focus on fusing library and information skills with instructional technology and that aid individuals in obtaining digital literacy.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
2. 3 Things to Balance When Building Great Web Sites (Building Great Web Sites Session) 1. Useful 2. Desirable 3. Usable Think about what people need when they come onto our web site. This should drive our content strategy. Critical Tasks
3. Content Audit Assess content this way. Catalog every piece of content Consider the following when assessing: Accuracy Usefulness Web-written On-message Frequency of use Last updated
5. Writing for the Web Write in a conversational tone Friendlier and more inviting to users Make content scannable More bullets Break up information More white space Remove words Make urlsscannable
6. Writing for the web Use active voice The library=we Patrons=you Patrons=I One thought per sentence Fragments can work in this genre
7. Site Desirability Site needs to be attractive Skip clip art Use common conventions: grids, cms templates Mobile access Helps narrow focus Helps increase access Skokie public library as an example
8. 4 Stages of Web Development Community Portal Participatory Destination Basic
9. 4 Stages Defined Basic Necessary information Functionality No major usability issues Destination Library created content Basic interactivity Participatory Serious user generated content Patrons creating culture Book Reviews We put their stuff up, allow them the space Community Portal Site as a community platform Site as community knowledge-bank *Most sites 75% of the information isn’t getting looked at
10. Improve Your Library’s Web SiteArlington Public Library Use a blog to compliment their web site Promote programs Press releases
11. Set Goals for their Blog Needed a modern platform for news Also use for emergency postings It’s the place to talk about anything about the library Library as a single system but each library branch has its own identity Place for community engagements The comments exceeded expectation They get local news coverage from what they write on their blog “ARL Now” 750 visits to their blog a day
12. Growing Pains Community engagement Administration wasn’t comfortable with negative comments Refined their comment policy as a result Created a governance plan How to handle the negative topics How to handle the “sensitive issues” Weekly PR meeting Monthly meeting to discuss news ideas
13. Other Blog Facts Use it as a second CMS Have tight integration into their web site, users moves between the blog and the site and don’t realize Holistic media structure Good governance gives users what information they want
14. Darien Public Library (Conn)Community Tagging Initiative Asked librarians to tag books Gave them specific goals (number of books they were asked to tag) Some for assignments for kids Now they regularly tag their favorite books Patrons also now tag books Kids for usefulness for assignments Readers in general to keep track of their reading lists **Hunter could do this for commonly researched topics or assignments**
15. Topeka PL, being “Metasocial” Status updates Long posts Blogs, Wiki, longer descriptions under FlickR photos For events, news, articles Comments Blogs, YouTube, FlickR, Facebook Visual (Photos/Videos) A way to extend events by sharing them online Live Streaming Capture moments as they are happening
16. Topeka PL, being “Metasocial” (cont) Friending/Following/Subscribing Checking-in Facebook/FourSq, etc. Quick Stuff Liking, rating, poking, fave, etc. Q. What should we be doing? Need goals, a strategy, write a project plan.
17. Three Keys to Engaging Digital Natives Michelle Manafy, Director of Content, Free Pint Limited Computers in Libraries, March 21, 2011
18. By the time they finish college, kids today will have spent over 10,000 hours playing videogames, sent and received over 200,000 emails and instant messages and spent more than 10,000 hours talking on cell phones. —Mark Prensky Those who turn 15 in 2016 are likely to spend between 1,200 and 1,500 hours a year on digital technologies. —Urs Gasser By 2018, Digital Natives will have “transformed the workplace,” changing organizations, sweeping away many previous expectations in the process. — Gartner Group Digital Natives will be “the beneficiaries of hidden advantages …that allow them to learn and work … in ways that others cannot.” —Macolm Gladwell
29. Three Keys to Engaging Digital Natives Public Opinion not Private Lives Knowledge Sharing not Knowledge Hoarding Interactions not Transactions
30. Connect Follow me on Twitter http://twitter.com/michellemanafy Connect with me on LinkedInhttp://www.linkedin.com/in/michellemanafy Learn more about our work at FreePint http://www.freepint.com Read the book
41. Consumption v. Production“I use the iPad for things that involve my personal accounts (email, courseware, planner, annotate class notes. It would be difficult to start from scratch every time I wanted to use an iPad in the Library” –Sarah
47. Using iPad, Track B, Ryerson University Aps popular with their students using library iPads Mypantone Slideshow (for presentations) Ibrainstorm Iannotate Instapaper Flashcard deluxe
48. Using iPad, Track B, Ryerson University General Findings More sections with more students using the iPads would’ve been helpful Give the students gift cards to get more aps installed Get more licenses for the software Get more peripherals Would consider other tablet computers as well, none were available at the time of this study
49. Using iPad, Track B, Ryerson University Challenges 1st generation hardware Initial setup Content licensing Blogging platform Loan Potential Risks are theft, loss and damage Other schools that do it: Boston College, MIT, NCSU, but they come preloaded and aps cannot be be added.
50. Using iPad, Track B, Ryerson University Useful? Cool to try new technologies Consider consumption vs. production Article in “Inside Higher Ed” talks about this Flexible and fast computing Also consider other tablet devices
51. 1. Planet Survey The culture of surveying runs deep “Librarians as sociologists” –or, my first survey venture To understand the entirety of the faculty world, we need to look beyond our own survey efforts Some important surveyors we should follow
52. The Higher-Ed “Industry” Level UCLA’s Higher Education Research Institute and Cooperative Institutional Research Program Longitudinal studies of college life Faculty coverage emphasizes quality of life, compensation, classroom realities, administrative relationships. In short: A gold mine of data The American College Teacher: National Norms for 2007-08 (March 2009) HERI provides a larger-than-library view of faculty life, and their data are instructive for us Other organizations, including The College Board, study faculty issues too
53. Two Definitive Survey Leaders In a crowded field of library-surveyors, some stand out. My top picks: The University of Washington Libraries Faculty Library Use Survey Emory University Library Survey Both institutions share their data as widely as possible
54. The University of Washington Libraries Surveys users annually and longitudinally Breaks them down by user type, discipline and a host of other descriptors Aggressively surveys the faculty Has sustained these efforts for years The result: a faculty user population that is responsive A key benefit: survey efforts provide a foundation for communication, alliance building and other strategic efforts
55.
56.
57. A Few Highlights 92% say UW Libraries are “very important” 67% use e-resources at least twice per week 87% rate journals: 1990-present as very important 78% rate journal reputation as very important High 70 percentile: Use the UW Libraries for 1) Keeping current 2) Being more productive 3) Finding new & related information 70 percentile: e-access to journals & remote access 60 percentile: 1) Class presentations 2) Staff assistance (on site and remote) 3) ILL for books and journals 4) Library Web sites Top 3 new Services: Journal pricing & access info Support in archiving research information and data Digital access to manuscripts and images
58.
59.
60. Emory University Library Findings Extensive surveying and good response rates Top Five Services: Catalog E-Books Databases Print Books Walk-in Reference Appointments These are dynamic and change
61. Some Further Notes From the Field Formal sources trump informal (Hart, 1997) By discipline: Faculty consult “newer” and “older” sources (Maughan, 1999) Many surveys focus site visits versus online Faculty are following content, i.e. they’ll use print-or-digital as needed (Budd et al 2003) Ag- and Bioscience faculty favor their primary, “canonical” literature (Kurupuu et al, 2006)
62. Some Further Notes From the Field They may not use value-added utilities, e.g., Google images vsArtSTOR (Gregory, 2007) 84% favored self-guided library tutorials; class presentations ranked lower (Hrycaj et al, 2007) At 6 large campuses, 49% started with Google and the remainder with the Library web More articles retrieved from library-licensed content (Niu et al, 2009, 2010):
63. Some Takeaways The faculty employ many info-retrieval styles They value library services in many ways They respond to persistent library marketing They are primarily focused on institution- and discipline-level concerns But, Some good news: a majority accept the idea that we have something to say about digital futures
64. 4. Turning the Ithaka S + R 2009Faculty Survey Aimed at many readers, far beyond the information professions Seeks to make definitive statements that can inform strategic planning
65. Ithaka’s Key Findings More faculty start at the “network” level (49%) Three categories define library services: “Gateway” “Buyer” “Archive” Each role carries both risk— but also opportunity Each category encompasses a universe of activity The Eternal Optimist: Let’s look at the risks and also at the opportunities that the data suggest
66. “The Gateway” E-access, counseling, one-to-one—all contact A gradual decline in recognition of “Gateway” services (70% 2003, 59% 2009) This despite major investments in access (electronic, the commons, the staff) The Risk: Ithaka questions reference & other outreach can hold faculty attention The Opportunity: New roles, new services and new identities. In other words, what we’re doing
67. “The Buyer” Widely recognized as important, particularly among humanists Emerging as a key “identity” for research libraries The down side: We do much more than buy resources; This moniker doesn’t tell the larger story The up side: We are still working out the long-term advantages that come with the buyer role The Opportunity: Use branding, outreach and personal relationships to expand upon this area of strength
68. “The Archive” Humanists continue to value this role The sciences and social sciences less so—but are they aware of all our e-archiving roles? Academics have mixed reactions to repositories Traditional peer-reviewed pipelines matter the most The Opportunity: Link “persistence” to institutional identity. Join forces with institutional surveyors for greater impact
69. New Roles: “Teaching Support” and “Research Support” 60% rate both teaching and research support as important The “Key Insights” report doesn’t focus on online teaching and teaching portals per se The Opportunity: Follow the faculty into online teaching domains and co-create with them
70. A Forceful Question: “Because faculty have easy access to content online, the role librarians play at this institution is becoming less important” Only 14% strongly agreed with this statement But that’s up from 8% in 2006 The opportunity: We can still advance our strategic roles through a variety of opportunistic strategies
71. 5. The Limits of Surveys Survey data are compass points Wisdom gained “on the ground” is crucial for understanding faculty needs We possess direct knowledge of the user community, and must trust our instincts
72. Innovative, Trend-Setting Activities New digital roles: Library content management & leadership—ranging from webmaster to editorial work Pre-publication content management The California Curation Center’s (UC3) NSF-funded data management tool development effort Online teaching tools are a new frontier, and are evolving quickly
73. Libraries and the Future of Content We posses all the needed skills to act as a publisher Library-driven publishing can link research, creation and archiving together Examples: UC eScholarship, University of Pittsburgh’s electronic journal platform
74.
75. Where Ithaka and I Agree: Collaboration is Crucial Link our survey data with IROs, others Extract the most useful findings from surveys such as Ithaka’s Match solid survey efforts with strategic analysis of the organization (universities) and the stakeholders (e.g., the faculty)
76. ACRL’s Work Shows the Way Oatleaf, Megan. The Value of Academic Libraries: A Comprehensive Research Review and Report. Chicago, ACRL, 2010
77.
78. Key Recommendations From The Report Do not accept that libraries are “ancillary” Publish and lecture in other higher-education professional venues— not just our own Connect library “value” to institutional research missions Join the college accreditation processes Make liaisons with sponsored research offices Integrate teaching-related library resources (online and more)
79. Conclusions Follow faculty surveys, to be sure—including Ithaka! Test survey findings by searching for “opportunity” where data suggest “risk” Engage the faculty directly Test your own hypotheses, suppositions and postulations Form alliances within and beyond the library, with other faculty surveyors
80.
81. Value of Academic Libraries: A Comprehensive Research Review and Report. Chicago: Association of College and Research Libraries, 2010. Retrieved from http://www.acrl.ala.org/value/Shulenberger, David. The Relationship Between University Assessment and Library Assessment. Library Assessment Conference , Baltimore, 2010. Retrieved from libraryassessment.org/bm~doc/shulenburger_david.pdf
82. Faculty Info Using Behaviors (Terence K. Huwe) General Findings Faculty consult older and newer sources More articles are being downloaded from databases They value library services They respond to persistent library marketing The library as a “gateway” Electronic journals Reference Gateway to knowledge of the sources
83. Faculty Info Using Behaviors (Terence K. Huwe) General Findings The library as “buyer” We buy materials We can use this as branding, outreach and personal relationships to expand upon this area of strength The library as “archive” Librarians should think opportunistically Libraries should follow faculty into new electronic domains
88. There are over 900 million objects that people interact with (pages, groups, events and community pages).
89.
90. Libraries Should Be On Facebook Because of Its Ever Expanding Mobile Potential The development of Facebook Mobile (app and site) has created even greater convenience and power for library staff in working with Facebook. Patrons can now view updates from almost anywhere. Not just for smartphones anymore with the introduction of Facebook Zero last year.
91.
92.
93. Doing it ourselves allowed us to do a few things not available through Facebook.
94.
95. Based on our library’s size and budget, continued development on such a site was not worth the effort.
96. Our mobile site has now become merely a static informational tool.
101. Now My Young Jedi, Tell Me Something I Don’t Know! You can embed one blog as a RSS feed into your library’s Facebook page You can create customized links at the side of your page utilizing Facebook Markup Language.
102. We Interrupt This Program To Bring You This Important Update… In the most recent update to Facebook Pages, Administrators can now browse Facebook as a page and interact with other pages.
103. WE GOT APPS! Applications can now be easily added as links to your Facebook page. For example, embed your favorite books and great author quotes through the GoodReads app.
104.
105.
106.
107. We create such playlists highlighting new music recently purchased by the library.
113. Facebook As a Communication Tool A Facebook page allows you to message your fans directly. Use at your own risk as you do not wish to overload your fans with too many notifications.
116. Battle of the Social Network Stars: Twitter Vs. Facebook The services have different purposes. Twitter is active communication. Facebook is passive communication.
117. What The Heck Does That Mean? Think of Twitter as a large wedding reception where you only know 1 or 2 people. Facebook is a small, intimate dinner party with only your closest friends.
118. What We Learned About Twitter With just a few followers, the number of tweets increased very rapidly in a matter of minutes. Creating original tweets that are interesting to your followers is a full-time job. The 3rd party apps for Twitter seem slower and sometimes require a new tab to open on your browser.
119. Our First Attempt at Integration: FacebookTwitter This app will connect your Facebook account and Twitter account allowing your Facebook updates to post on your Twitter.
120. What We Discovered The Facebook updates were generally too long when posted to Twitter creating links that meant nothing. Attempting to post from Twitter to Facebook did not work at all.
121. What Else We Learned Famous people and winners, more so than anyone else, love to tweet. For that reason, more so than any other, are we sometimes fascinated by Twitter.
122. How Did We Make Our Twitter Fly We began to follow famous authors and retweeted their posts. Our users could hear what their favorite author was doing, writing about, watching on tv, listening to on the radio.
134. Klout measurement of overall online influence from 1 to 100 with higher scores representing a wider and stronger sphere of influence uses over 35 variables on Facebook and Twitter
142. What we used Google Analytics Google Forms Zoomerang Simple Scripting
143. Google Analytics: Dead Simple Implementation Sign up at google.com/analytics Enter the URL for your site’s home page into the Website’s URL box Add a simple script to the html code of your website (Google supplies the code) Use Sams Teach Yourself Google Analytics in 10 Minutes by Michael Miller
156. Why use In-House Web Metrics Tools? Analytics used to have issues with external links We wanted to define what a session was Wanted to more closely define on-campus private IP locations
157. What we used Javascript event capture Events captured were keypress, mouse clicks and scrolls External file, script called on each page –similar to Google Analytics Events captured and stored in a database Tutorials available on the web
163. Why a Mobile Site? 1/3 of the current U.S. population used the mobile internet last year 47 million of the mobile internet users in the U.S. access it daily. Statistics from the Pew Internet Report: Mobile Access 2010, July 2010
166. Some Library Mobile Webpages Many more examples can be found at M-Libraries Library Success Wiki
167. Gettysburg College Used iWebKit to create a CSS for college mobile pages Also developedan iPhone appaimed at prospective students
168. What do our users want? Survey in spring and fall 2010 Asked What library resources or services they want to access What device they are using Who they are
169. Survey Results Who: Mostly students How: ½ used iPhone/iPod Touch ¼ used Blackberry ¼ use Android, Palm, or other device
170. Survey Results: What Users Want “It’s sort of a funny question to ask. . . . I want it all, really.”
172. Mobile Catalog and Databases AirPAC: iii Millennium add-on Databases: Start small Testing other mobile databases/tools Tracking use of those we’ve implemented
178. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do Tools Boardreader: Monitors what people are saying on boards, shows trends. Omgili (oh my god I love it): looks at what people are saying. Howsociable?: How many times your library is mentioned on these sites. Addidictomatic: builds a page of most recent results of mentions Socialmention*: looks across all social content, shows top keywords
179. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do Klout: Measures overall online influence, pools from facebook/twitter, influence is shown as a matrix. Mywebcareer: discovers, evaluates, monitors your professional online brand. Twendz: analyzes activity and sentiment on Twitter.
180. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do Googleplaces: claim your Google small business place. Google.com/places Claim it Can link to it, add hours Access to an additional set of analytics Hootsuite Social media dashboard Can post one posting to multiple sites: Facebook, linked-in Also have anayltics
181. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do Google analytics Use “Sam’s Teach Yourself Google Analytics in 10 Minutes” by Michael Miller Look at where users are coming from Off-campus or on-campus Look at how our users are finding us Look at how long they stay on our site Less time on our site is good because we direct them to our databases/catalog, etc.
182. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do General Findings Ask students how many have a smart phone or plan to. Can use Google forms to survey. Students don’t know the word blog, look at analytics. Use zommerang online surveys and polls Can ask more questions and distribute to more people
183. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do General Findings Faculty as main drivers of traffic to your site Must keep faculty happy Ask them to be involved in usability studies
184. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do Mobile Usability (Pollak Library) Want to develop a mobile site that looks ap-like Look at best practices with the mobile web Mobile is more immersive than desktop Context is critical Micro-interactions vs. tasks Constant partial attention
185. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do Mobile Sites/Aps should be Simple Slim Go deep, drill-down Design to satisfy a few discrete user needs Very infrequent use Fragmented hardware/software landscape
186. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do Mobile Users Need information immediately Look at NYPL’s mobile site as an example of a good mobile site Mobile Testing & Evaluation Functional Good across devices Interaction testing Find hrs, how User Satisfaction Are we getting where the user wants us to be?
187. Cool Tools: Measuring, Visualizing & Analyzing What Libraries Do Layers affecting mobile usability Hardware Software UI There are simulators/emulators that will give you the sense of what people see on their platforms Android, Firefox have one You can test on simulated and/or html prototype using desktop computers Conduct a mobile ap survey DPL/Denver Public Library