Chapter Tech Tools You Can't Live Without
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In this webinar, you’ll learn how other CRPs are leveraging these chapter tech tools on the job and why they’re recommending them to their chapter leaders. Originally presented during our CRP-led session at CEX 2018, these chapter tech tools and uses come straight from other CRPs, so we’re sure they can work for your association too. We’ll even have a live Q&A to give you the opportunity to ask questions about the tools we share and how you can use them.
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Chapter Tech Tools You Can't Live Without
- 1. Chapter Tech Tools You Can’t Live Without
- 2. About The Presenters Billhighway Got Chapters? We’ve got solutions. Peggy Hoffman Co-Founder & President Mariner Management & Marketing LLC
- 3. Question Poll What do you most need a tech solution to do?
- 4. It’s not about the tool, it’s about the problem it’s solving. “
- 5. Chapter Tech Guiding Questions
- 6. Tech Your Chapter Tanya M. Coogan Director, Membership & Chapter Relations National Defense Industrial Association (NDIA) Wufoo The Customizable, DIY Tool for Forms, Surveys, Registrations, Applications, and more! Christine Tipton, CAE Director, Division Services American Psychological Association (APA)
- 7. • Contact Forms • Online surveys • Registrations Online form builder that creates an efficiency for both Chapters and National Staff. Wo Who? Wufoo!This is where you should insert your photo (just click on the icon in the circle and upload a photo of choice)
- 8. Why Wufoo for Component Work? For Lead Organizations 1. Customizable 2. DIY 3. Multi-Use=Bang for Buck For Components 1. Needs. 2. Are. 3. Met.
- 9. How many uses can you find for this tool to better serve chapters? Chapter Leadership roster changes Chapter event support requests • Marketing • Swag/collateral materials Speaker requests Webinar submissions Award submissions Pulse surveys
- 10. 3 Reasons
- 11. Meet requirements of each event and every component Customize INFORMATION and QUESTIONS and REPORTS for each event, form, etc. Create THEMES for each component #1: Customizable
- 12. Saves staff time by eliminating ITS staff time and coordination • Intuitive so ANY TEAM MEMBER can set up • Web-based tool that’s AVAILABLE ANYWHERE • Create WEB-READY forms #2: Do It Yourself Image from https://arstechnica.com/tech-policy/2018/04/monkey-selfie-lawsuit-finally- ends-court-affirms-adorable-macaque-cant-sue/
- 14. Endless uses to solve our needs, meaning good value for the subscription cost • GRANT SUBMISSIONS • CONFERENCE REGISTRATION PAGES • REQUESTS FOR INFORMATION • MEMBERSHIP APPLICATIONS • INTERNAL TRACKING FUNCTIONS • …AND SO MUCH MORE #3: Multi-Use/Bang for Our Buck
- 15. Tech Your Chapter Samantha Herman Senior Chapter Relations Manager Western Area, Association for Talent Development (ATD) Canva Collaborate & Create Amazing Graphic Design for Free Leisl Moriarty Director of Affiliate Relations American School Counselor Association
- 16. Canva Process Select template design Customize photo, text, and layout Download, share, and order prints
- 19. Apply for Canva for Non-Profits at http://bitly.com/2g0rplJ. Approval takes about a week. Most ATD chapters have received 10 free accounts. Set up our specific branding guidelines for brand alignment. Train people that will use the tool. Chapter Implementation This is where you should insert your photo (just click on the icon in the circle and upload a photo of choice)
- 22. Question Poll Do you or your chapters use any of these form builders or design templates?
- 23. Tech Your Chapter Beth Humphrey Membership Manager CUPA-HR Volunteer Leader Toolkit Videos created with PowToon
- 27. Recap • Debuted in July 2017 • Toolkit Overview Video has been viewed almost 300 times • Chapter Financials 101 video has been viewed 98 times • Chapter Bylaws video has been viewed 73 times
- 28. Question Poll Is video in your bag of tricks?
- 29. Tech Your Chapter Peter Houstle Co-Founder & CEO Mariner Management & Marketing LLC Easiest way to automate your work
- 30. automate routine tasks by tying tech together
- 31. Over 1,000 Apps!
- 33. Tech Your Chapter Jenny Heger, CHSE Director of Chapter Management & Volunteer Experience Hospitality Sales and Marketing Association International (HSMAI) GroupMap
- 34. Full image slide option: Upload a screenshot or full screen image. Say goodbye to Easels & sticky notes, say hello to GroupMap
- 35. End of Template Now we’ll show you an example presentation.
- 36. The effective way to plan, brainstorm, discuss and decide
- 37. • Education (E): Relevant, cutting edge education • Membership(M): Membership Growth & Retention • Communication/Marketing (C): Timely communication & marketing Question #1: Barrier What is getting in the way of success in this area?
- 38. • Easy program to learn, use and teach others • Low costs (pay monthly feature) • Can be used individually or group settings • Results can be sorted analyzed, exported right away • No need to type the notes from the sticky pads, the participants do all the hard work for you Why is GroupMap Awesome
- 39. Tech Your Chapter Lindsay Currie Director of Stakeholder Engagement Regulatory Affairs Professionals Society (RAPS) Kahoot Game-Based learning and trivia platform, where anyone can create a multiple-choice quiz which becomes a game.
- 40. Eventbrite Registration, payment collection, name badges & more Survey Monkey Crowd-source session & Post- event survey SignUpGenius Sign up and sorting of attendees into campfire chat topics. Tech Tools We Used PollEverywhere Live & interactive polling
- 41. Additional Resources Tech Tools for Chapters http://bit.ly/tech4chpt Tips on Speakers Bureaus http://bit.ly/2QrOoF1 Slack Webinar http://bit.ly/2D96Uyf Chapter Banking Whitepaper http://bit.ly/2OxbQPr
- 42. Chat Question What will you try? Type it into the chat box!
- 44. Questions?
- 45. Upcoming Roundtables November • 11/13 – Washington, DC • 11/14 – Alexandria, VA • 11/15 – Reston, VA December • 12/11 – Rosemont, IL • 12/12 – Chicago, IL
- 46. Coming Soon - 2019 Benchmarking Study Participate in the 2nd Benchmarking Study sponsored by Mariner Management & Billhighway. Survey launches mid November. Get on the invite list today at: surveymonkey.com/r/gotchapters
- 47. Join us in December for our Cheers to Chapters Happy Hour When Tuesday December 4, 2018 6:30 pm - 8:30 pm EST Where Grace’s Mandarin 188 Waterfront St. Oxon Hill, MD You’re Invited!!! Why Join us for a few cocktails and network with component relations professionals Click here to register for this event http://bit.ly/crptech
Editor's Notes
- @Paige – Feel free to update
- Got chapters? We’ve got solutions. Billhighway unifies finances and data for organizations with components. We solve inherent operational, data and financial complexities that impact component-based associations. LEARN MORE Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association. LEARN MORE
- What do you most need a tech solution for? Helping chapters market or communicate to their members Communicate to your chapter leaders Help chapters handle event registration Help chapters handle money Collect data/info from your members Other (write it in the chat box!)
- Quick reminder… Providing chapters the tools and resources they need to be successful is an age-old challenge. We have more options available, which sometimes just seems to make it tougher. Chapters come to you asking for a solution…where do you turn? At CEX, we had 16 CRPs share stories about a tool (free, cheap, not-so-cheap, and everything in between) that they use in their job to work with chapters and/or recommend to their chapter leaders to use. Here we’re going to share some of our favorites…
- We know it's hard to find the right tools and technology for your chapters—they all vary in size and technical expertise. So we did a bit of digging and gathered all the chapter tools we could find that might make your chapter leaders‘ lives easier. We even put together a set of guiding questions to help you get started in selecting the best tool for your chapters and association. Think of this as your chapter tool guide.
- We’ve got a lot to cover, so let’s just dive right in…
- Christina APA shared that Wufoo works for both HQ and components
- Tanya NDIA offers these – what other ways can you think of – type in chat!
- Why Wufoo for Component Work?
- 50k templates to choose from … Posters, infographics, flyers, coupons, newsletters, web banners, postcards. You name it, Canva has a place to start
- Canva helps us break through. Twitter – boosted organic impressions 12%, total engagement 154%, link clicks 78% Facebook boosted Impressions 72%, engagement 57%, clicks 42%
- Samantha Herman recommends …
- Leisl discovered Canva through her members and chapters! School budgets being they are, her leaders love Canva – here’s some examples of what they’ve done! Including postcard, flyer, coupon, and posters use in schools
- Leisl wanted to see Canva really was easy – and in record time, she created this
- Poll – Wufoo Canva Jotform Another type (share in the Chat) None – yet!
- Consider: Cisco's prediction that video marketing could be responsible for 80 percent of internet traffic by 2019 including videos in marketing emails can skyrocket click-through rates by 200 to 300 percent. [Hubspot] Studies show that viewers retain 95% of a video’s message compared to 10% when reading text. Also, according to Hubspot, 80% of customers remember a video they viewed in the past month.
- Had an awesome Leader Toolkit – BUT Chapter leaders did not know where to start, so they would contact us for help in locating the resources needed. So we used Powtoon to create a video
- Next we looked at two topics that generate a lot of q’s from Chapters: Financials and bylaws and added others. The videos are short (less than three minutes) and engaging because we use PowToon’s animation and images.
- Poll – Yes, No, Will be now!
- In layperson’s terms, Zapier is a command center for business rules and integrations, like these: If this happens, do that… If this happens, and it meets these criteria, do that… If this happens, do this, that and the other thing! You have the ability to make one trigger send multiple actions to different business systems. Pretty cool, right? Zapier automates whatever tasks users do with their web applications through the building of what are known as Zaps. Zaps are blueprints for a task that you want to do over and over without having to open the apps separately. Zaps take care of opening the apps for you automatically and to the job you wish to do.
- Now let’s shift to talking about tech as a collaboration tool … let’s begin with Groupmap
- Start with one of GroupMaps templates or create your own How HSMAI set-up For each question, choose a recorder Recorders: Use GroupMap — installed on the laptop at your table — to capture every idea, no matter how big, small, or crazy We’ll collect and collate your thoughts.
- @Paige – you can make a building slide with larger image
- Testing, playing, engaging … Kahoot
- These are additional tech tools we used to pull off CEX…including Doodle Poll for selecting call days & times with the Experience Squad. Also, Abigail Solazzo from ANFP used SurveyMonkey to do SWOT analysis of chapters.
- Tech Tools for Chapters - https://marinermanagement.com/resource/blog/2015-11-03/tech-tools-for-chapters/ Chapter Banking - https://www.billhighway.co/whitepaper/chapter-banking-a-new-approach-to-component-banking-whitepaper Tips on Speakers Bureaus - https://www.billhighway.co/webinar/tips-on-building-a-speakers-bureau-for-chapters Slack Webinar - https://www.billhighway.co/webinar/aiga-slack-a-new-tool-for-chapter-leaders