Do you ever wonder if there are ways you can help your chapters be more effective? Chapter leaders are typically not association management experts. They’re not financial whizzes, compliance professionals, database managers, technologists, or website administrators. The responsibilities of managing a chapter take many of them far outside their comfort zone and can limit their effectiveness in serving members.
The good news is you and your chapter leaders don’t have to put up with this frustrating situation. The solution is out there, but you might not know about it yet. Everyone’s familiar with AMS, LMS, event registration platforms, and other tools used for chapter management. But do you know that Billhighway unifies all that functionality into one solution that helps to significantly improve chapter performance, increase member retention, and grow revenue? Join us to learn more about how you can dramatically increase the performance of your chapters and why your chapter leaders and Executive Director will love you for it.
We traditionally focus on resources, tools, and insights that help you and your chapters without being a commercial for Billhighway. This webinar is different, so we want to be upfront about it. In times like these, associations need Billhighway more than ever. So we’re breaking with tradition and focusing this webinar on demonstrating how the Billhighway solution can help component-based associations solve the unique challenges of our current times.
Chapter Performance & Benchmarking Unwrapped: Creating a Compelling Chapter S...Billhighway
Day 3 Agenda:
- How to build and create a compelling story about the value of your chapters
- How to find bright spots, tell stories, and what tech to use
View the workshop recording: https://youtu.be/XBzt76UwD7w
Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers more than ever. CRPs are looking for ways to activate that member engagement at chapters. Around the country, they’re asking:
- Are associations changing how they manage and relate to their chapters?
- What support and services should we give our chapters?
- How should we evaluate our chapters?
- Are chapters still relevant?
Mariner Management and Billhighway conducted the third Chapter Benchmarking Study to explore these questions and more. We went out to CRPs, CEOs, and Chapter Leaders. The data analysis offers a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters. Join us as we unveil the 2022 Association Chapter Performance & Benchmarking Report, and more importantly, look at how you can use it to answer your questions and optimize your chapters! #leveragechapters #gotchapters
Chapter Performance & Benchmarking Unwrapped: Using Dashboards to Tell the Ch...Billhighway
Day 2 Agenda:
- Explore how to use benchmarking to create a dashboard about your chapter programs
- Share how your association can use a dashboard to monitor chapter health
View the workshop recording: https://youtu.be/sXj0oGXwhn4
Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers more than ever. CRPs are looking for ways to activate that member engagement at chapters. Around the country, they’re asking:
- Are associations changing how they manage and relate to their chapters?
- What support and services should we give our chapters?
- How should we evaluate our chapters?
- Are chapters still relevant?
Mariner Management and Billhighway conducted the third Chapter Benchmarking Study to explore these questions and more. We went out to CRPs, CEOs, and Chapter Leaders. The data analysis offers a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters. Join us as we unveil the 2022 Association Chapter Performance & Benchmarking Report, and more importantly, look at how you can use it to answer your questions and optimize your chapters! #leveragechapters #gotchapters
Chapter Performance Reimagined: Taking Your Association's Growth to the Next ...Billhighway
Throughout COVID-19, we’ve seen a lot of associations wrestling with the impact of lower revenue and declining membership. But what if your components could help turn that around for you? In times like these, where many associations are not able to have large in-person conferences, chapters and affiliates can be used to deliver member-value locally in ways that National cannot. By empowering your components, associations can increase member engagement and retention, growing both revenue and membership. In this webinar, we touch on ways you can significantly mobilize your components to better serve members and create a win/win for your members, your chapters, and your association.
We traditionally focus on resources, tools, and insights that help you and your chapters without being a commercial for Billhighway. This webinar is different, so we want to be upfront about it. In times like these, associations need Billhighway more than ever. So we’re breaking with tradition and focusing this webinar on demonstrating how the Billhighway solution can help component-based associations solve the unique challenges of our current times. We wanted to share this detail with you ahead of time and encourage you to invite your executive director, CEO, CFO, and other senior-level leaders to hear a message they won’t want to miss.
Chapter Performance & Benchmarking Unwrapped: How Associations View ChaptersBillhighway
Day 1 Agenda:
- Overview of how associations view chapters from 3-levels: CRP (operations); CEO (strategy); Chapter Leader (volunteer experience on the ground)
- The findings of the 2022 Chapter Performance and Benchmarking Study
- Share how your association can use the data and findings
View the workshop recording: https://youtu.be/Mh3uxdlf3vs
Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers more than ever. CRPs are looking for ways to activate that member engagement at chapters. Around the country, they’re asking:
- Are associations changing how they manage and relate to their chapters?
- What support and services should we give our chapters?
- How should we evaluate our chapters?
- Are chapters still relevant?
Mariner Management and Billhighway conducted the third Chapter Benchmarking Study to explore these questions and more. We went out to CRPs, CEOs, and Chapter Leaders. The data analysis offers a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters. Join us as we unveil the 2022 Association Chapter Performance & Benchmarking Report, and more importantly, look at how you can use it to answer your questions and optimize your chapters! #leveragechapters #gotchapters
Prepping for 2022: Chapter Virtual Idea SwapBillhighway
With 2021 winding down, what’s ahead for chapters? COVID will still be “a thing” and, for some, budgets will still be in flux. We can expect there will be challenges and new opportunities galore. So we put our collective heads together to think positively and proactively about 2022. We offered some tips based on 2021 and collaborated on how to prepare for next year. Participants shared lessons learned, ideas tried and solutions found.
Tracking Chapter Effectiveness: Tips for Creating Powerful DashboardsBillhighway
How many of us struggle with getting chapter volunteers to submit reports? How many of us have a file folder full of individual spreadsheets or reports? Maybe you even have some great chapter data, but are you able to make this data meaningful for your chapters, your board or even your staff? When attempting to track chapter effectiveness, knowing what to measure is just one part of the equation. The other is knowing how to collect, store and share that data, in addition to recognizing and tracking the data trends.
Check out this webinar where we share tools and tips for creating benchmarking dashboards that give input to your chapters and staff. In this webinar, you’ll hear stories from other associations on what methods they have used to leverage their data, and how they have helped chapters and staff make better decisions about what’s needed to serve member needs.
Adding Snap, Crackle & Pop to Chapter EventsBillhighway
One of the big mysteries these days is why chapter members aren't attending events. While it's easy to blame it on members being busy, this is usually not the reason members don’t attend events. If your chapters are having difficulty with event attendance, it might be time to put some extra effort into the event planning and programming. Join us on this webinar, where we explore what your chapters can do to boost their event attendance.
In this webinar, we cover how to…
• Tap into the desire members have (across generations) to attend live events.
• Curate the right programming for your chapters' audience that meets their need for continual learning.
• Create an event experience that leaves attendees amazed and ready to attend your next event.
Idea Swap: Ways to Celebrate & Appreciate Our VolunteersBillhighway
Don’t let National Volunteer Week (#NVW) sneak up on you! National Volunteer Week is April 17th through April 23rd. So go ahead and mark your calendars now! It’s an opportunity to shine a light on the people who tirelessly serve our associations. Volunteers represent a large portion of our organizations and keep our chapters thriving, making them critical to our ability to meet member needs and move our missions. We’d be lost without them.
The question is, how do we authentically reward, recognize and support our chapter volunteers? To celebrate, we’ve compiled our favorite ways to show appreciation now or at any time of the year. In reality, we don’t need a month or week designated to thank our volunteers; instead, we should be showing our appreciation all year long. So join us for an idea swap with your CRP peers chocked full of ideas and inspiration to show your volunteers some love.
Hosted by Billhighway & Mariner Management.
Chapter Performance & Benchmarking Unwrapped: Creating a Compelling Chapter S...Billhighway
Day 3 Agenda:
- How to build and create a compelling story about the value of your chapters
- How to find bright spots, tell stories, and what tech to use
View the workshop recording: https://youtu.be/XBzt76UwD7w
Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers more than ever. CRPs are looking for ways to activate that member engagement at chapters. Around the country, they’re asking:
- Are associations changing how they manage and relate to their chapters?
- What support and services should we give our chapters?
- How should we evaluate our chapters?
- Are chapters still relevant?
Mariner Management and Billhighway conducted the third Chapter Benchmarking Study to explore these questions and more. We went out to CRPs, CEOs, and Chapter Leaders. The data analysis offers a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters. Join us as we unveil the 2022 Association Chapter Performance & Benchmarking Report, and more importantly, look at how you can use it to answer your questions and optimize your chapters! #leveragechapters #gotchapters
Chapter Performance & Benchmarking Unwrapped: Using Dashboards to Tell the Ch...Billhighway
Day 2 Agenda:
- Explore how to use benchmarking to create a dashboard about your chapter programs
- Share how your association can use a dashboard to monitor chapter health
View the workshop recording: https://youtu.be/sXj0oGXwhn4
Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers more than ever. CRPs are looking for ways to activate that member engagement at chapters. Around the country, they’re asking:
- Are associations changing how they manage and relate to their chapters?
- What support and services should we give our chapters?
- How should we evaluate our chapters?
- Are chapters still relevant?
Mariner Management and Billhighway conducted the third Chapter Benchmarking Study to explore these questions and more. We went out to CRPs, CEOs, and Chapter Leaders. The data analysis offers a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters. Join us as we unveil the 2022 Association Chapter Performance & Benchmarking Report, and more importantly, look at how you can use it to answer your questions and optimize your chapters! #leveragechapters #gotchapters
Chapter Performance Reimagined: Taking Your Association's Growth to the Next ...Billhighway
Throughout COVID-19, we’ve seen a lot of associations wrestling with the impact of lower revenue and declining membership. But what if your components could help turn that around for you? In times like these, where many associations are not able to have large in-person conferences, chapters and affiliates can be used to deliver member-value locally in ways that National cannot. By empowering your components, associations can increase member engagement and retention, growing both revenue and membership. In this webinar, we touch on ways you can significantly mobilize your components to better serve members and create a win/win for your members, your chapters, and your association.
We traditionally focus on resources, tools, and insights that help you and your chapters without being a commercial for Billhighway. This webinar is different, so we want to be upfront about it. In times like these, associations need Billhighway more than ever. So we’re breaking with tradition and focusing this webinar on demonstrating how the Billhighway solution can help component-based associations solve the unique challenges of our current times. We wanted to share this detail with you ahead of time and encourage you to invite your executive director, CEO, CFO, and other senior-level leaders to hear a message they won’t want to miss.
Chapter Performance & Benchmarking Unwrapped: How Associations View ChaptersBillhighway
Day 1 Agenda:
- Overview of how associations view chapters from 3-levels: CRP (operations); CEO (strategy); Chapter Leader (volunteer experience on the ground)
- The findings of the 2022 Chapter Performance and Benchmarking Study
- Share how your association can use the data and findings
View the workshop recording: https://youtu.be/Mh3uxdlf3vs
Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers more than ever. CRPs are looking for ways to activate that member engagement at chapters. Around the country, they’re asking:
- Are associations changing how they manage and relate to their chapters?
- What support and services should we give our chapters?
- How should we evaluate our chapters?
- Are chapters still relevant?
Mariner Management and Billhighway conducted the third Chapter Benchmarking Study to explore these questions and more. We went out to CRPs, CEOs, and Chapter Leaders. The data analysis offers a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters. Join us as we unveil the 2022 Association Chapter Performance & Benchmarking Report, and more importantly, look at how you can use it to answer your questions and optimize your chapters! #leveragechapters #gotchapters
Prepping for 2022: Chapter Virtual Idea SwapBillhighway
With 2021 winding down, what’s ahead for chapters? COVID will still be “a thing” and, for some, budgets will still be in flux. We can expect there will be challenges and new opportunities galore. So we put our collective heads together to think positively and proactively about 2022. We offered some tips based on 2021 and collaborated on how to prepare for next year. Participants shared lessons learned, ideas tried and solutions found.
Tracking Chapter Effectiveness: Tips for Creating Powerful DashboardsBillhighway
How many of us struggle with getting chapter volunteers to submit reports? How many of us have a file folder full of individual spreadsheets or reports? Maybe you even have some great chapter data, but are you able to make this data meaningful for your chapters, your board or even your staff? When attempting to track chapter effectiveness, knowing what to measure is just one part of the equation. The other is knowing how to collect, store and share that data, in addition to recognizing and tracking the data trends.
Check out this webinar where we share tools and tips for creating benchmarking dashboards that give input to your chapters and staff. In this webinar, you’ll hear stories from other associations on what methods they have used to leverage their data, and how they have helped chapters and staff make better decisions about what’s needed to serve member needs.
Adding Snap, Crackle & Pop to Chapter EventsBillhighway
One of the big mysteries these days is why chapter members aren't attending events. While it's easy to blame it on members being busy, this is usually not the reason members don’t attend events. If your chapters are having difficulty with event attendance, it might be time to put some extra effort into the event planning and programming. Join us on this webinar, where we explore what your chapters can do to boost their event attendance.
In this webinar, we cover how to…
• Tap into the desire members have (across generations) to attend live events.
• Curate the right programming for your chapters' audience that meets their need for continual learning.
• Create an event experience that leaves attendees amazed and ready to attend your next event.
Idea Swap: Ways to Celebrate & Appreciate Our VolunteersBillhighway
Don’t let National Volunteer Week (#NVW) sneak up on you! National Volunteer Week is April 17th through April 23rd. So go ahead and mark your calendars now! It’s an opportunity to shine a light on the people who tirelessly serve our associations. Volunteers represent a large portion of our organizations and keep our chapters thriving, making them critical to our ability to meet member needs and move our missions. We’d be lost without them.
The question is, how do we authentically reward, recognize and support our chapter volunteers? To celebrate, we’ve compiled our favorite ways to show appreciation now or at any time of the year. In reality, we don’t need a month or week designated to thank our volunteers; instead, we should be showing our appreciation all year long. So join us for an idea swap with your CRP peers chocked full of ideas and inspiration to show your volunteers some love.
Hosted by Billhighway & Mariner Management.
Virtual Chapters: Should we or shouldn't we?Billhighway
There are lots of questions when it comes to virtual chapters. Do they provide value? Are they successful? How can we make existing ones stronger? If these are questions you are facing with your chapters, you should watch this webinar! We cover volunteer roles, technology, membership models, financial banking and ultimately, answer the question: how do your chapters go virtual?
Chapter Tech Edition: A Few of Our Favorite Chapter Tools for 2021Billhighway
The shift to virtual has placed an even greater emphasis on the importance of leveraging technology at the local level. In this session, we’ll share specific tools to help maximize chapter performance in this new reality. Peter Houstle & Peggy Hoffman from Mariner Management will be your Tech Emcees and share how CRPs are leveraging these chapter tech tools on the job and why they’re recommending them to their chapter leaders. These tools come straight from other CRPs, so we’re sure they can work for your association too!
Chapter Benchmarking Report: What the Data, Success Stories & Opinions Tell UsBillhighway
Chapter membership takes on a significant value in an increasingly online world. Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers, mentors, and clients. Once upon a time, chapters were taken for granted, but many association leaders now have questions like.
- How does our chapter program compare to those of other associations?
- What are the standard practices regarding chapter membership, programming, requirements, and metrics?
- What support and services should we be giving chapters? Are other associations making changes to chapters?
- How do we assess the performance and value of our chapters?
- Are chapters still relevant?
In our latest Chapter Benchmarking Report, we explore these questions through industry data that helps associations benchmark their chapter programs against others. Join us for a webinar that fuels the dialogue on what makes an effective chapter—and an effective chapter/association relationship. We’ll share stories on what methods other associations have used to leverage their data, and how they have helped chapters and staff make better decisions.
3 Ways to Tap Chapter Relevance in 2021Billhighway
We’re at the beginning of a new year, and opportunity abounds us. We know chapters are more relevant than ever. In many ways, the success in 2020 for components was tied to the fact that they were in a position to pivot more readily. We can harness that agility with the right support and permissions, so how do we tap chapters? Learn three lenses to view chapter relevance through and how to make a case to optimize chapters as part of your overall association success strategy in 2021.
Tap Chapters as a Member Engagement ChannelBillhighway
Are you meeting your members where they’re at in their career? Are your chapters? We know depending on the stage of their career, your members have different needs and wants. This virtual workshop is a deep dive into what the data tells us on membership needs, loyalty and behavior. Tapping the data, we'll create a strategy you can share with your chapters to generate engagement and value based on their career stage. In this virtual workshop, we cover ways your chapters can better prepare volunteers to be the face of your association and engage the next big wave of individuals starting their careers or reinventing themselves.
Chapter Chat: How A CRP Helped Turn Around A 15-Year Membership DeclineBillhighway
With more than 1,500 clubs and 185,000 members, a membership drop of 2% year over year for 15 consecutive years can really impact your bottom line, leaving you with a crisis on your hands. Rick Rangel, Director of Growth at the Northern California Golf Association (NCGA) had chapters that were drowning. NCGA was at a crossroads. They’d been doing the same thing over and over again with their clubs and expecting different results. Rick realized they weren’t giving their chapter leaders the tools they needed to be successful.
- Club officers found one-off tools on their own, and their data did not automatically flow up to HQ.
- Onboarding processes and value propositions differed from club to club.
- Chapter websites were a huge pain and branding issues were rampant.
- On average, club officers easily put in 40 hours every quarter, volunteering their time and energy, so burnout happened often.
Sound familiar? From off-brand chapter websites to AWOL officers, Rick shares his chapters-in-crisis experience. Tune in to find out what tools, tips, and tricks he used to prevent major mayhem. Under Rick’s helm, NCGA has been able to correct course, now seeing 6% membership growth year over year since 2016. Regardless of your components' structure, you’ll benefit from the CRP advice we share in this webinar.
Watch on YouTube: https://www.youtube.com/watch?v=j73G4s5L4FM
Brought to you by 2019 CEX Sponsor: memberplanet (https://www.memberplanet.com/)
Driving Member Engagement by Showing #VolunteerLoveBillhighway
Mark your calendars: National Volunteer Week is April 19-25th! It’s the perfect opportunity to start thinking about ways to show your chapter volunteers the appreciation they deserve all year-round. Volunteering is one of the stickiest forms of member engagement, and happy volunteers can keep your association chapters on track for years to come. Given that 20-25% of staff labor in associations come from volunteer members, it’s a worthwhile effort to utilize recognition in creating a supportive environment. Let’s draw from research and our own community for a dynamic discussion on ways to spotlight association volunteers and celebrate volunteering in all aspects!
You have a solid base for recruiting and training chapter volunteers that has worked well in the past. Then came the evidence-based research on volunteers challenging our percepts. Followed by the pandemic and increased volunteer burnout. Turns out our training programs need a new approach. What can you do? Let’s do a reboot on chapter volunteer training. Join us for a conversation on how to use volunteer motivations and personas to drive learning and rethink our approach so we can retain volunteers and develop future leaders. Ready to shift your volunteer training to get a better learning experience?
Get Your Dues Process Under Control — Small steps towards solving a big chapt...Billhighway
On-demand available here: http://bit.ly/2muqKsI
Does your chapter dues process take too long? Cost too much money? And just to add a cherry on top, it’s a nightmare to manage? If you collect your dues or other payments at the local/chapter level, then this webinar is for you!
The Chapter Playbook: Part 2 — Marketing, Membership and EventsBillhighway
Some call it a chapter toolkit, we call it a Chapter Playbook. In part 2 of this mini-series, we cover:
- Marketing, membership and event information you should consider when creating your Chapter Playbook.
- Key questions for you to ask yourself as you build out a toolkit for your chapters to follow to set them up for success.
- Best practices to arm your chapters with to help them optimize their membership and event efforts.
10 Warning Signs a Chapter Restructure May Be In Your FutureBillhighway
On-demand available here: http://bit.ly/2oja77E
How do you know if your chapter network is in trouble? Have you heard whispers or rumors that change is needed? If you’re getting red flags or have a gut feeling but aren’t exactly sure what you should be looking for, then this webinar is for you.
Chapter Events: Deciding on In-Person, Hybrid, or VirtualBillhighway
What’s the outlook for in-person chapter events in 2021 and how do we help chapter leaders decide whether to host an in-person, hybrid, or virtual event?
For nearly a year, CRPs and chapter leaders have focused on virtual. As the vaccine rolls out across the country, the focus is shifting to when chapters can resume in-person meetings (and indeed some already have). But should chapters plan on in-person meetings this year? Can they provide a safe experience? Will members be ready? What about hybrid—the word on everyone’s mind? Is that a viable possibility?
Like you, we had more questions than answers so we tapped one of the brightest minds we know on association and chapter events. Join us as we provide expert advice on how to help chapters make the right event decisions.
Hosted by Billhighway and Mariner Management.
Components as Drivers of Recruitment, Retention and EngagementBillhighway
CoSN Director of Membership & Chapters, Dresden Farrand, walks us through how her and her team leveraged their components to see great increases in revenue, member retention, chapter acquisition and more.
Rowing the Same Direction: How ACG Has Aligned Global & ChaptersBillhighway
On-demand available here: bit.ly/2iklNR2
Join us for our Q&A with Gary LaBranche, CEO at the Association for Corporate Growth. We discuss the challenges faced by ACG and how those challenges impacted relationships with chapters. As well as, the key resources, technologies and services essential to ACG’s successful transformation.
In this slide deck, we cover:
- Common obstacles that stand in the way of tracking ROI
- How others in the association space are tackling these challenges
- What drives ROI
- How to start tracking individual component performance
You can view the recording here: https://youtu.be/SuKQnBA3wzs
On-demand available here: http://bit.ly/2l4rNhs
In this webinar, we'll dive deep into leading and lagging KPIs and their importance in developing effective dashboards to monitor chapter performance.
Leverage Chapters to Engage & Grow MembershipBillhighway
Whether you believe it or not – chapters can play a key role in membership and revenue growth for your association. But how do you get there? How do you set your chapters up for success? How can you support them?
We’ll cover how…
- You can leverage chapters as a channel to reach new audiences.
- You can tap into (and boost) chapters unique ability to provide community and optimize the member experience.
- You can leverage chapter experiences to drive community influencers.
We’ll dive into how you can lead, support and measure these initiatives. The results will be a stronger channel and your chapter network will be aligned to association membership goals.
#LeverageChapters
#GotChapters
Pivoting Your Chapter Leadership Conference to VirtualBillhighway
As the world begins to open back up in the coming months, one question will continue to remain on the minds of many chapter leaders–what now? Can they still count on your association to provide the leadership resources they need to continue to bring community and education to members? The future is still uncertain, but what’s clear is that chapters will need to change how they deliver value to members.
While we figure it all out, there is no doubt that this is an excellent opportunity to introduce your chapter leaders to different forms of virtual education. The best way to learn is through experience. Join in as we explore how to turn your chapter leader training to virtual meetings that create engaging connections in unexpected ways.
Brought to you by 2019 CEX Sponsor, Community Brands!
https://www.communitybrands.com/
Chapter Dashboards – Part 3: Data Utilization – How to share & leverage your ...Billhighway
On-demand webinar available here: http://bit.ly/2eGNUfu
In this webinar, we'll discuss how to share the data you've already collected, how to leverage it to make data-driven decisions and provide examples of what other organizations are doing with their data.
Virginia National Bank\’s Treasury Management department delivered this presentation to members of the Center For Nonprofit Excellence at today\’s workshop.
ChamberMaster | Member Management Software for Chambers of CommerceJake Dragovich
ChamberMaster | Member Management Software is powerful, easy-to-use and designed to manage all the day-to-day operations of your organization. Thousands of people in chambers, business, and convention and visitors bureaus (CVBs) trust ChamberMaster to manage their most important information and help promote and grow the communities they serve.
Virtual Chapters: Should we or shouldn't we?Billhighway
There are lots of questions when it comes to virtual chapters. Do they provide value? Are they successful? How can we make existing ones stronger? If these are questions you are facing with your chapters, you should watch this webinar! We cover volunteer roles, technology, membership models, financial banking and ultimately, answer the question: how do your chapters go virtual?
Chapter Tech Edition: A Few of Our Favorite Chapter Tools for 2021Billhighway
The shift to virtual has placed an even greater emphasis on the importance of leveraging technology at the local level. In this session, we’ll share specific tools to help maximize chapter performance in this new reality. Peter Houstle & Peggy Hoffman from Mariner Management will be your Tech Emcees and share how CRPs are leveraging these chapter tech tools on the job and why they’re recommending them to their chapter leaders. These tools come straight from other CRPs, so we’re sure they can work for your association too!
Chapter Benchmarking Report: What the Data, Success Stories & Opinions Tell UsBillhighway
Chapter membership takes on a significant value in an increasingly online world. Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers, mentors, and clients. Once upon a time, chapters were taken for granted, but many association leaders now have questions like.
- How does our chapter program compare to those of other associations?
- What are the standard practices regarding chapter membership, programming, requirements, and metrics?
- What support and services should we be giving chapters? Are other associations making changes to chapters?
- How do we assess the performance and value of our chapters?
- Are chapters still relevant?
In our latest Chapter Benchmarking Report, we explore these questions through industry data that helps associations benchmark their chapter programs against others. Join us for a webinar that fuels the dialogue on what makes an effective chapter—and an effective chapter/association relationship. We’ll share stories on what methods other associations have used to leverage their data, and how they have helped chapters and staff make better decisions.
3 Ways to Tap Chapter Relevance in 2021Billhighway
We’re at the beginning of a new year, and opportunity abounds us. We know chapters are more relevant than ever. In many ways, the success in 2020 for components was tied to the fact that they were in a position to pivot more readily. We can harness that agility with the right support and permissions, so how do we tap chapters? Learn three lenses to view chapter relevance through and how to make a case to optimize chapters as part of your overall association success strategy in 2021.
Tap Chapters as a Member Engagement ChannelBillhighway
Are you meeting your members where they’re at in their career? Are your chapters? We know depending on the stage of their career, your members have different needs and wants. This virtual workshop is a deep dive into what the data tells us on membership needs, loyalty and behavior. Tapping the data, we'll create a strategy you can share with your chapters to generate engagement and value based on their career stage. In this virtual workshop, we cover ways your chapters can better prepare volunteers to be the face of your association and engage the next big wave of individuals starting their careers or reinventing themselves.
Chapter Chat: How A CRP Helped Turn Around A 15-Year Membership DeclineBillhighway
With more than 1,500 clubs and 185,000 members, a membership drop of 2% year over year for 15 consecutive years can really impact your bottom line, leaving you with a crisis on your hands. Rick Rangel, Director of Growth at the Northern California Golf Association (NCGA) had chapters that were drowning. NCGA was at a crossroads. They’d been doing the same thing over and over again with their clubs and expecting different results. Rick realized they weren’t giving their chapter leaders the tools they needed to be successful.
- Club officers found one-off tools on their own, and their data did not automatically flow up to HQ.
- Onboarding processes and value propositions differed from club to club.
- Chapter websites were a huge pain and branding issues were rampant.
- On average, club officers easily put in 40 hours every quarter, volunteering their time and energy, so burnout happened often.
Sound familiar? From off-brand chapter websites to AWOL officers, Rick shares his chapters-in-crisis experience. Tune in to find out what tools, tips, and tricks he used to prevent major mayhem. Under Rick’s helm, NCGA has been able to correct course, now seeing 6% membership growth year over year since 2016. Regardless of your components' structure, you’ll benefit from the CRP advice we share in this webinar.
Watch on YouTube: https://www.youtube.com/watch?v=j73G4s5L4FM
Brought to you by 2019 CEX Sponsor: memberplanet (https://www.memberplanet.com/)
Driving Member Engagement by Showing #VolunteerLoveBillhighway
Mark your calendars: National Volunteer Week is April 19-25th! It’s the perfect opportunity to start thinking about ways to show your chapter volunteers the appreciation they deserve all year-round. Volunteering is one of the stickiest forms of member engagement, and happy volunteers can keep your association chapters on track for years to come. Given that 20-25% of staff labor in associations come from volunteer members, it’s a worthwhile effort to utilize recognition in creating a supportive environment. Let’s draw from research and our own community for a dynamic discussion on ways to spotlight association volunteers and celebrate volunteering in all aspects!
You have a solid base for recruiting and training chapter volunteers that has worked well in the past. Then came the evidence-based research on volunteers challenging our percepts. Followed by the pandemic and increased volunteer burnout. Turns out our training programs need a new approach. What can you do? Let’s do a reboot on chapter volunteer training. Join us for a conversation on how to use volunteer motivations and personas to drive learning and rethink our approach so we can retain volunteers and develop future leaders. Ready to shift your volunteer training to get a better learning experience?
Get Your Dues Process Under Control — Small steps towards solving a big chapt...Billhighway
On-demand available here: http://bit.ly/2muqKsI
Does your chapter dues process take too long? Cost too much money? And just to add a cherry on top, it’s a nightmare to manage? If you collect your dues or other payments at the local/chapter level, then this webinar is for you!
The Chapter Playbook: Part 2 — Marketing, Membership and EventsBillhighway
Some call it a chapter toolkit, we call it a Chapter Playbook. In part 2 of this mini-series, we cover:
- Marketing, membership and event information you should consider when creating your Chapter Playbook.
- Key questions for you to ask yourself as you build out a toolkit for your chapters to follow to set them up for success.
- Best practices to arm your chapters with to help them optimize their membership and event efforts.
10 Warning Signs a Chapter Restructure May Be In Your FutureBillhighway
On-demand available here: http://bit.ly/2oja77E
How do you know if your chapter network is in trouble? Have you heard whispers or rumors that change is needed? If you’re getting red flags or have a gut feeling but aren’t exactly sure what you should be looking for, then this webinar is for you.
Chapter Events: Deciding on In-Person, Hybrid, or VirtualBillhighway
What’s the outlook for in-person chapter events in 2021 and how do we help chapter leaders decide whether to host an in-person, hybrid, or virtual event?
For nearly a year, CRPs and chapter leaders have focused on virtual. As the vaccine rolls out across the country, the focus is shifting to when chapters can resume in-person meetings (and indeed some already have). But should chapters plan on in-person meetings this year? Can they provide a safe experience? Will members be ready? What about hybrid—the word on everyone’s mind? Is that a viable possibility?
Like you, we had more questions than answers so we tapped one of the brightest minds we know on association and chapter events. Join us as we provide expert advice on how to help chapters make the right event decisions.
Hosted by Billhighway and Mariner Management.
Components as Drivers of Recruitment, Retention and EngagementBillhighway
CoSN Director of Membership & Chapters, Dresden Farrand, walks us through how her and her team leveraged their components to see great increases in revenue, member retention, chapter acquisition and more.
Rowing the Same Direction: How ACG Has Aligned Global & ChaptersBillhighway
On-demand available here: bit.ly/2iklNR2
Join us for our Q&A with Gary LaBranche, CEO at the Association for Corporate Growth. We discuss the challenges faced by ACG and how those challenges impacted relationships with chapters. As well as, the key resources, technologies and services essential to ACG’s successful transformation.
In this slide deck, we cover:
- Common obstacles that stand in the way of tracking ROI
- How others in the association space are tackling these challenges
- What drives ROI
- How to start tracking individual component performance
You can view the recording here: https://youtu.be/SuKQnBA3wzs
On-demand available here: http://bit.ly/2l4rNhs
In this webinar, we'll dive deep into leading and lagging KPIs and their importance in developing effective dashboards to monitor chapter performance.
Leverage Chapters to Engage & Grow MembershipBillhighway
Whether you believe it or not – chapters can play a key role in membership and revenue growth for your association. But how do you get there? How do you set your chapters up for success? How can you support them?
We’ll cover how…
- You can leverage chapters as a channel to reach new audiences.
- You can tap into (and boost) chapters unique ability to provide community and optimize the member experience.
- You can leverage chapter experiences to drive community influencers.
We’ll dive into how you can lead, support and measure these initiatives. The results will be a stronger channel and your chapter network will be aligned to association membership goals.
#LeverageChapters
#GotChapters
Pivoting Your Chapter Leadership Conference to VirtualBillhighway
As the world begins to open back up in the coming months, one question will continue to remain on the minds of many chapter leaders–what now? Can they still count on your association to provide the leadership resources they need to continue to bring community and education to members? The future is still uncertain, but what’s clear is that chapters will need to change how they deliver value to members.
While we figure it all out, there is no doubt that this is an excellent opportunity to introduce your chapter leaders to different forms of virtual education. The best way to learn is through experience. Join in as we explore how to turn your chapter leader training to virtual meetings that create engaging connections in unexpected ways.
Brought to you by 2019 CEX Sponsor, Community Brands!
https://www.communitybrands.com/
Chapter Dashboards – Part 3: Data Utilization – How to share & leverage your ...Billhighway
On-demand webinar available here: http://bit.ly/2eGNUfu
In this webinar, we'll discuss how to share the data you've already collected, how to leverage it to make data-driven decisions and provide examples of what other organizations are doing with their data.
Virginia National Bank\’s Treasury Management department delivered this presentation to members of the Center For Nonprofit Excellence at today\’s workshop.
ChamberMaster | Member Management Software for Chambers of CommerceJake Dragovich
ChamberMaster | Member Management Software is powerful, easy-to-use and designed to manage all the day-to-day operations of your organization. Thousands of people in chambers, business, and convention and visitors bureaus (CVBs) trust ChamberMaster to manage their most important information and help promote and grow the communities they serve.
SlickAccount- Easy small business accounting & cashflow softwareSlick Account Pvt Ltd
SlickAccount aims to simplify financial management & planning and bring real-time profitability & decision-making tool to small businesses worldwide with AI & ML technologies to make them more profitable. SlickAccount understands small business finance well & helps you find the issue you can solve beforehand through its simple GST Accounting software, CashFlow & profitability software & automated reconciliation & integration. SlickAccount strives to make accounting an easy task for small businesses and startups. SlickAccount provides great features like budget forecast, inventory management, cash flow analysis, profit report etc.
Enterprise Digital Assistants: How they can support you in your Credit, Colle...emagia
What are Enterprise Digital Assistants. Digital Assistants For Credit Operations. Digital Assistants For Collections Operations. Digital Assistants For Cash Application. Planning for Your OTC Operations.
https://www.emagia.com/resources/ebooks/enterprise-digital-assistants-can-support-credit-collections-cash-application-operations/
Enterprise Digital Assistants: How they can support you in your Credit, Colle...emagia
What are Enterprise Digital Assistants
Digital Assistants For Credit Operations
Digital Assistants For Collections Operations
Digital Assistants For Cash Application
Planning for Your OTC Operations
Enterprise Digital Assistants: How they can support you in your Credit, Colle...emagia
Enterprise Digital Assistants: How they can support you in your Credit, Collections and Cash Application Operations. What are Enterprise Digital Assistants. Digital Assistants For Credit Operations. Digital Assistants For Collections Operations. Digital Assistants For Cash Application. Planning for Your OTC Operations.
Club management software assists clubs and organizations in better managing their operations and providing better customer service.
This business includes gifting, event planning, contributions, wellness centres, and other related businesses. Qwibbs is an online platform that brings club management services to your doorstep.
The Qwibbs club the executives framework can give you a few advantages. The most significant are as per the following:
1. Robotizes processes — Productivity innovations like Qwibbs club the board programming computerize routine undertakings like information input, saving your workers time and exertion while diminishing blunders.
2. Expanded information security - Our Club the executives programming, especially our web-based stages, gives secure distributed storage to data, records, and exchanges, for example, part private and Visa data. High level security techniques guarantee that delicate information is just available by approved work force.
Office 365 Business Center Apps - O365 Saturday Redmond 2018Miguel Tena
Presented in Redmond for Office 365 Saturday, I cover Business Center apps in Office 365 Business Premium SKU. This apps support small business with Invoicing, Booking and Contact Management.
Membership management software at chamber deskChamberDesk
Membership management software is employed by websites with the goal of increasing traffic and ChamberDesk offers a powerful all-in-one membership management application that eliminates duplicate data entry and automate your daily activities.
Revenue Revamp: 5 Game-Changing Fixes Help Chapters Increase Non-Dues Revenue...Billhighway
As an association exec, you’d love for 2024 to be a year of strong non-dues revenue growth – for you and your chapters. If sponsors, exhibitors, and advertisers believe your chapters can positively impact their bottom lines, chapters will convert more customers with less effort.
But most chapters (and some associations) inadvertently turn off those buyers because of website navigation, collateral, and messaging that leaves prospects confused and unconvinced. How can we help our chapters?
This fun session will outline simple changes that will help chapters to attract and convert sponsors, exhibitors, and advertisers efficiently and effectively including:
- How to quickly create a compelling case to invest money with your association
- Which stats and stories provide the most effective social proof of your value
- What information buyers need at various stages of their buying journey
We're diving into simple, game-changing fixes to help your chapters skyrocket their non-dues revenue. Think attracting sponsors, exhibitors, and advertisers like a pro!
Communication lies at the heart of every successful association, driving growth, engagement, and impact in today’s fast-paced world. For chapters, communicating effectively is paramount to their strength and success. Are you ready to take your chapter communications to new heights?
Is it time to change your chapter structure? According to our Chapter Performance & Benchmarking Report, 1/3 of associations have made substantial chapter structure changes, while 1/3 are considering implementing changes.
We understand that change can be daunting. That’s why we’ll share various approaches, from small incremental adjustments to bold, transformative measures. Join us for an insightful webinar as we explore ways to adapt your chapters to meet the evolving needs of your members!
This webinar is hosted by Billhighway & Mariner Management.
Drive Member Engagement through Revitalized Chapter EventsBillhighway
Are your chapter events struggling to capture member interest? Do you face challenges in creating impactful experiences that resonate and keep members coming back? Join us for an engaging webinar as we delve into the art of planning chapter events that drive participation and cultivate a thriving community.
This webinar is hosted by Billhighway & Mariner Management.
6 Habits to Build in Your Components (& for CRPs!)Billhighway
As James Clear states, “You do not rise to the level of your goals. You fall to the level of your systems.” When systems become outdated and ineffective, chapters fall into bad habits that inhibit their growth and endanger their future.
Join us to learn how to coach and support your chapters as they develop better habits. We share strategies to make small, sustainable changes.
Watch the webinar recording here >> https://youtu.be/A2dmqdT2r4U
This webinar is hosted by Billhighway & Mariner Management.
The 5 Most Important Metrics for Your ComponentsBillhighway
Are you ready to make your components more successful this year? Then, join us for this exclusive webinar to help your chapters build better habits and measure five essential metrics. We cover what you should monitor to stay ahead of the game.
11 Ways to Help Chapters Avoid (Or handle) a CrisisBillhighway
Sit back and enjoy this webinar where we decode crises we see (and feel) in chapters. We cover all kinds of troublesome scenarios, from chapter financial mismanagement, fraud, and cybersecurity attacks to AWOL or unprepared chapter officers and everything in between.
Your association’s approach to chapter crisis management and prevention depends entirely on your relationship with your components – in terms of both structure (subsidiary or independent) and your connection. While this webinar assumes chapters are subsidiaries, a situation that brings more risk to National and supposedly provides more control. Even if your components are independent, you (and your chapters) will benefit from this advice. Join us for some tips and best practices to help handle (or hopefully avoid) your next chapter crisis!
20 Things You Can Do For Your Chapters in 2023Billhighway
2022 was a big year for moving forward with “the new normal,” but are you ready to take your chapters to the next level in 2023? How will you make your volunteers’ lives easier? What tools can you use to better support chapter leaders?
In case you didn’t hear, Mariner Management turned 20 in January! As a celebration of this accomplishment and in honor of Billhighway’s 23rd year of service to component-based organizations, we’ve gathered our favorite “Top 20” tips we’d love to share.
Join us to learn:
→ Our top 20 resources, tools, and tips for CRPs
→ How to support your chapters now so they can plan for the future
→ Bring your questions for an “Ask Me Anything” chat with Peggy Hoffman
This free webinar will provide ideas you can start implementing immediately.
Can You Hear Me? Effective Practices in Communicating with Chapter LeadersBillhighway
Good old-fashioned communication is one of the best ways to build successful relationships with your chapters. Communication is a two-way street, but not everyone communicates in the same way.
Have you ever been frustrated by the lack of transparency between you and your chapters? Or felt like your communication revolved around administrative asks instead of resources and advice? Maybe it’s time to Mari Kondo your chapter communications.
Peggy Hoffman from Mariner Management — with help from some super communicator CRPs —shares advice and examples on creating effective chapter communication practices.
Speakers:
- Peggy Hoffman, Mariner Management
- Michele Champion, California Association of Marriage and Family Therapists (CAMFT)
- Jennifer Steffan, National Institute of Governmental Purchasing (NIGP)
- Wesley Carr, American Inns of Court
Hosted by Billhighway & Mariner Management.
Idea Swap: Helping Chapters Embrace ChangeBillhighway
We need chapter leaders to make changes. It could be huge like shifting structures, medium like embracing new volunteer models, support services, affiliate agreements, or easy like changing your schedule. Resistance to change is natural. Anytime you introduce a new process or technology, you have to think about change management from the very start. Unfortunately, we underestimate how our leader training can support us in leading that change. This idea swap will explore how we can use our current and future training opportunities to help chapters embrace change.
Hosted by Billhighway & Mariner Management.
The Webinar You Need to Get Your Leaders On Board with New TechBillhighway
When you discover a new tech tool, do you sign right up? Sit back and wait? Shake your head?
More than 130,000 new apps hit mobile platforms every month, and thousands of new startups target us with ads…all promising to be the best tech you’ve ever used. And the subconscious way you approach new tech can greatly impact the way you can leverage today’s biggest advancements.
Join Beth Z, Your Nerdy Best Friend, to discover your Technology Psychology. You’ll take a self-assessment to find out your Technology Psychology Persona to help you understand the benefits and limitations of your approach to new technology. You’ll also see the new tech world from other perspectives so you can understand why it’s so tough to get everyone on the same digital page when it comes to tech solutions.
JOIN BETH Z’S BRAND-NEW PROGRAM TO…
- Identify how you subconsciously approach new technology
- Gain insight into other views of technology to find common ground to be more productive
- Discover techniques that make new technology work better for you, no matter your Technology Psychology
- Leave with new tech tool ideas that you can use right away!
MEET YOUR NEW NERDY BEST FRIEND…
Beth Ziesenis: Author. Speaker. Nerd.
Since her first Motorola RAZR flip phone, Beth has made a verb out of the word “nerd.” She’s here to help you filter through thousands of apps, gadgets, widgets and doodads to find the perfect free and bargain technology tools for work and home. Although the only real trophy she ever won was for making perfect French fries at McDonald’s in high school, Beth Z has been featured on Best Speaker lists by several organizations that write best speaker lists. She has written a whole shelf of books on apps and has spoken to more than 100 thousand audience members just like you. And if you’re puzzling over why she goes by “Beth Z”… it’s because she only finds about three people a year who can pronounce her last name.
Hosted by Billhighway, Mariner Management & Your Nerdy Best Friend
Sending CRPs Some Love: Our Best Chapter ResourcesBillhighway
February is the month of love! And you know who we love most? CRPs! CRPs make a difference every day by helping their association and chapters solve the challenges in front of them. But where do CRPs turn for help? Your community of course…and Billhighway & Mariner!
We’re floored by the range of issues that component relations professionals (CRPs) address daily, so we want to help you manage stressful chapter situations and give you strategies to circumvent them.
In this webinar, we:
1. Address challenges that are unique to CRPs, from chapter succession issues to monitoring component performance, and everything in-between
2. Provide different approaches to solving these tough chapter issues
3. Highlight our favorite resources, best practices, and tips & tricks
We have many resources for your moment of need, so let’s use them to look ahead and move the needle in 2022.
This webinar was brought to you by Billhighway & Mariner Management.
Virtual Idea Swap: Coaching Chapter Leaders for SuccessBillhighway
What would we do without chapter volunteers? They’re our everything! Year after year, volunteers step up, take on chapter leadership roles, then step aside for the next set of leaders. So how do we ensure our volunteers have what they need to contribute? How can we inspire them?
In this chapter virtual idea swap—Coaching Chapter Leaders for Success—you'll be able to collaborate with your CRP peers on essential coaching skills aimed at attracting and motivating volunteer leaders.
Drive Chapter Behavior with Targeted BenchmarkingBillhighway
Benchmarking (count and compare) can serve many purposes, but the most important purpose is to define what’s most important! Everyone’s likely heard some variation on the business maxim, “you can’t manage what you don’t measure,” but the corollary consequence, “you tend to manage what’s being measured” is often overlooked. Bottom line, if we want our chapters to help us serve the members and move the mission, we need to benchmark those behaviors that help us achieve that end. In other words, let’s count the things that count…and, oh by the way, all the things that count can’t necessarily be counted!
Benchmarking also implies comparison, and here’s the other important purpose. When we measure and make comparisons on those metrics which are truly important, we can then identify our “bright spots” – the high achievers – and replicate those behaviors across the system. Win-win!!
We talk about what we’re benchmarking (or not) and why. While there’s no guarantee, experience suggests that “if you measure it, they will do it,” so let’s be sure we measure the right stuff.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
5. Billhighway is an Chapter Management Solution purpose-built for
associations with components that increases the performance and
ROI of your components.
It increases member engagement, member retention, new member
growth and total revenue for your association.
What is Billhighway?
6. BILLHIGHWAY
AT BILLHIGHWAY
• Banking
• Finance
• Accounting
• Events
• Processing payments
• Budgeting
• Filing taxes
• Chapter websites
• Submitting data to HQ
Integrated with your association’s AMS, and built on top of a
banking platform, we automate and simplify component tasks
around:
Unifying the component eco-system with HQ, and allowing volunteers to
spend more time on members and less time on administration.
As you components use us, we capture vital data on how your chapters are
performing and how your members are engaging.
7. Chapter leaders are
NOT association
management
experts.
That’s why we
need to help them
perform better…
9. 01 02 03 04
Challenge: Poor Volunteer Experience
Chapter finances
are a laborious
task requiring
financial expertise
Requires attention
to detail and
significant time
investment
Have to complete
multiple monthly
reconciliation
processes
Takes time away
from supporting
mission & members
10. 01 02 03 04
Challenge: Time Consuming Process
for Chapters & HQ
No one wants to
manually calculate
the splitting of
dues
Cutting checks &
depositing dues
disbursements into
appropriate
accounts take time
Matching &
exchanging
membership
reports is tedious
HQ has little
visibility into chapter
health & vitality
12. Financials are all automated
Eliminate accounting work
Easily collect payments & manage
member data
Chapter dashboards
Reduce hours spent each week on
financial administration to mere minutes
Transform Chapter
Leader Experience
Budgeting
14. PCI Compliance
Maintains Financial Controls with
Automated Workflows
Transactions Processed Securely
Banking and bookkeeping is done in a
closed circuit loop. Compliance is the
only option.
Minimize Risk &
Prevent Fraud
15. Billhighway Anywhere
Anywhere is a fully-mobile, cashless solution that lets your
members and donors pay how they want. The sleek, Bluetooth-
enabled card reader and check capture gives chapters the
ability to collect funds anytime, Anywhere.
Simple: A user-friendly interface and intuitive
card reader & check capture lets your volunteers
get started right away with minimal training.
Secure: Every payment is secure and encrypted, ensuring
payee credit card information and data is never saved to
the device used to access the app.
Configurable: Customize officer access based on
your organization’s existing role permissions in the
Billhighway system.
Engagement: An integrated solution reduces the risk
of tax liability from unreported income and lets
Chapters utilize meaningful data from their
Billhighway reports.
16. Built
in
Controls Healthier Chapter Financials
“ “The financial health of our chapters is very important
to us. Our chapters have been targets of scams and
have had other issues where built in controls like dual
approvals prevent such events from occurring.
Chapters now have a very clear auditing trail of who
took money out and who approved it.”
Kristin Bailey
Senior Manager of Chapter Development, LPGA Amateurs
18. 01 02 03 04
Challenge: Shortcomings of Popular Event
Registration Platforms
Siloed systems
don’t talk to
each other
HQ & chapters
can’t collect &
analyze attendee
event data
Volunteers are left
alone to figure it all
out for themselves
Can’t track &
nurture non-
member leads
19. 01 02 03 04
Challenge: HQ Lacks Reporting
HQ doesn’t have
access to chapter
event reporting –
has to rely on
chapters to provide
Can’t tell who is
hosting events &
which chapters
went dark
Can’t see which
members are
attending & which
aren’t; let alone
non-members
attending
Can’t compare chapter
performance to identify
high performers (aka
bright spots or at-risk
chapters)
20. Chapter
Leaders
Aren’t Tech
Experts
Yet they’re
expected to pick
event registration
platforms & set up
PayPal.
Billhighway:
Event Reg
& Data
Solution for
Chapters
and HQ
Event
Planning
Simplified
Billhighway’s suite
of event tools has
chapters covered
from planning to
registration,
promotion,
execution, and
evaluation.
No
More
Silos
With Billhighway,
event data is part of
your association’s &
chapters’
technology
ecosystem.
01 02 03
21. Event Rev & Financials
in One Place
Billhighway automatically transfers revenue to
chapter’s Billhighway account, reconciles all
charges, & completes all journal entries
Mobile app & card reader allow
in-person chapter payments:
• Registration fees
• Raffle tickets
• Collect donations
22. Benefits of Billhighway Event
Management Tools
Secure method to
track event payments
Minimize financial
mismanagement
Consult vs. nag
chapters
HQ doesn’t have to
ask for event
attendance reports &
revenue (automatic
access)
Understand chapter
performance in real-
time
24. WHAT IF
…you could provide your
chapter leaders with tools to
perform better, and in the
process, also gather data?
25. 01 02 03 04
Challenge: AMS Data Downfalls
Have chapter
module, but
functionality is
mainly for HQ
No chapter data
analytics
HQ lacks visibility
to member
engagement at the
chapter
Need a more
holistic solution for
both HQ and
chapter levels
26. Data sharing is automated
No nagging for reports
Billhighway organically collects
chapter data without anyone having
to do anything.
Holistic Solution for
HQ & Chapter Data
Management
Chapter leaders don’t have to
prepare reports & spreadsheets
27. While your components use Billhighway to
operate better, we organically begin to collect
data that allows you to measure . . .
• Component Performance Data
• Member (or non-member) Engagement Data
• Component Financial Data
28. Benchmark chapter performance
See upward & downward trends
When you have chapter member
engagement data, you can:
Benchmark
Chapter Performance
Pinpoint engaged & at-risk membership
Identify bright spot chapters
Know which chapters need help
Determine where to prioritize resources
29. Chapter Performance Heat Map
Seattle, Washington
Portland, Oregon
Boise, Idaho
Bismarck, North Dakota
Minneapolis, Minnesota
Chicago, Illinois
Detroit, Michigan
Indianapolis, Indiana
Pittsburgh, Philadelphia
Indianapolis, Indiana
Boston, Massachusetts
New York, New York
Washington, D.C.
Charlotte, South Carolina
Nashville, Tennessee
Atlanta, Georgia
Orlando, Florida
New Orleans, Louisiana
Kansas City, Kansas
Houston, Texas
Austin, Texas
Kansas City, Kansas
Denver, Colorado
Albuquerque, New Mexico
Phoenix, Arizona
Salt Lake City, Utah
Las Vegas, Nevada
San Diego, California
Los Angeles, California
San Francisco, California
Sacramento, California
Reno, Nevada
KPIs
TBX
SUMM
Events
Renew
Conv.
VTO
Egmt
T/O
Reten.
Memb.
31. 01 02 03
Challenge: Website Management Pitfalls
Need expert who
can design,
develop & maintain
chapter website
Either have to
outsource or do it
themselves
DIY websites
present poor
public image
32. BILLHIGHWAY
A Website Solution for Chapters
Billhighway
gives your
chapters a
microsite
Plug-and-play
templates for
easy site
design &
maintenance
No longer have
to find website
designer,
developer or host
Count on
standard &
consistent
branding across
entire chapter
network
34. Dashboard to
Monitor Key Metrics
Budget
Every account for every chapter
reconciled to the penny daily.
Collect Payments &
Manage Member Data
(Invoicing, online, offline, credit
card swipe, mobile check
deposit)
Make Being a Chapter Leader Easier
Automated Payment Flow
No more batch file reconciliation
and auto-post all journal entries
Reporting
(P&L, Board Reports, Financial
Statements, 990 Data)
Efficiently Pay Bills w/
Built-in Fraud Prevention
(Payment Workflows w/
Audit Trail)
Attract & Retain
Quality Leaders
By automating the “stuff” no
high-level volunteer wants to do
Extension of Team
Have a question? Contact
Billhighway support via mail,
phone or chat for help
Document Upload
& Storage
Chapters can upload scans or
pictures of invoices, documents,
etc. & link them to member
records or payments
Chapter Microsites
Optional ability to provide full-
functioning, self-managed
websites for your chapters
Event Registration
Optional ability to provide
integrated self-managed
chapter event registration
and management right
within Billhighway
35. Why Chapters Love
Billhighway
The Burden of
Administrative
Tasks is
Lessened
01 02 03 04 05
Volunteer
Leaders Spend
Time Where
They Should
Serving
Members
Smoother
Chapter
Leadership
Transitions
Leads to More
Leaders
Peace of Mind
Thanks to Built-
in Controls
Important
Reporting Lead
to Better
Decision-
Making
37. Resources
3 Ways Data Improves Chapter Performance &
Your Relationship with Components
Chapter Performance Technology Solves Chapter
Event and Website Management Issues
A Chapter Performance Solution Transforms Data
& Financial Management for Your Chapters and
Association
38. Questions? Contact Us
Mark Prevost
Director of Growth
Billhighway
740.817.0135
mprevost@billhighway.com
www.billhighway.co
Editor's Notes
Billhighway: A Solution for Better Chapter Performance
Do you ever wonder if there are ways you can help your chapters be more effective? Chapter leaders are typically not association management experts. They’re not financial whizzes, compliance professionals, database managers, technologists, or website administrators. The responsibilities of managing a chapter take many of them far outside their comfort zone and can limit their effectiveness in serving members.
The good news is you and your chapter leaders don’t have to put up with this frustrating situation. The solution is out there, but you might not know about it yet. Everyone’s familiar with AMS, LMS, event registration platforms, and other tools used for chapter management. But do you know that Billhighway unifies all that functionality into one solution that helps to significantly improve chapter performance, increase member retention, and grow revenue? Join us to learn more about how you can dramatically increase the performance of your chapters and why your chapter leaders and Executive Director will love you for it.
We traditionally focus on resources, tools, and insights that help you and your chapters without being a commercial for Billhighway. This webinar is different, so we want to be upfront about it. In times like these, associations need Billhighway more than ever. So we’re breaking with tradition and focusing this webinar on demonstrating how the Billhighway solution can help component-based associations solve the unique challenges of our current times. We wanted to share this detail with you ahead of time and encourage you to invite your executive director, CEO, CFO, and other senior-level leaders to hear a message they won’t want to miss.
BillhighwayPowers associations to better serve members & grow by accelerating component performance.
Got chapters? We’ve got solutions. Billhighway is a chapter management solution that unifies data systems and simplifies administrative processes to empower staff and volunteers, so you can focus more time and energy on members and growing your organization.
Chapter definition…let’s level set and make sure we’re all on the same page, no matter what we call them.
We call them “chapters” throughout this webinar as a generic term, but you may refer to your components as states, affiliates, sections, networks, regions, or something else entirely!
We understand that everyone operates a little differently, but inherently chapters/components make things a little more complex, so the content and concepts still apply.
Let’s set the stageToday we’re going to dive into 5 key aspects of chapter administration that chapters leaders need to easily & effectively perform their job:
Chapter Performance
Chapter Data
Chapter Finances
Chapter Events
Chapter Websites
We’ll share how Billhighway provides these tools to your chapter leaders, which allows them to focus more on your associations’ mission and less on chapter administration.
What is Billhighway?
Billhighway is an Chapter Management Solution (CMS) purpose-built for associations with components that increases the performance and ROI of your components. It increases member engagement, member retention, new member growth and total revenue for your association.
Integrated with your association’s AMS, and built on top of a banking platform, we automate and simplify component tasks around banking, finance, accounting, events, member payments, budgeting, filing taxes, websites, etc . . .
Unifying the component eco-system with HQ, and allowing volunteers to spend more time on members and less time on administration.
Chapter Performance: we need to provide chapter leaders with tools to make their jobs easier so they can serve members better.
Volunteer chapter leaders are not association management experts. They’re not financial whizzes, compliance professionals, database managers, technologists, or website administrators. Yet, once they get to the top of the leadership ladder, they’re expected to act like an entire association C-suite and figure all this stuff out.
Chapter members take on leadership roles because they want to help deliver membership value to their professional community. However, chapter management tasks distract them from that primary focus. The good news is chapter leaders and component relations professionals (CRPs) don’t have to put up with this frustrating situation. The solution is out there, but you might not know about it yet.
Everyone’s familiar with association management systems (AMS), financial management systems (FMS), event registration platforms, and other tools used for chapter management. But do you know that Billhighway’s chapter performance tool unifies all that functionality? Our software can dramatically lessen the time that you and your volunteer leaders spend on chapter management.
Chapter Finances Member data issues are frustrating, but financial management issues are deeply troubling.
Chapter finance is a laborious task, but a serious responsibility for chapter leaders. It requires attention to details—from the reconciliation of accounts to being on guard against financial fraud. You rely on busy volunteer leaders to handle these responsibilities, which takes their time and attention away from more mission-centric concerns.
HQ staff and chapter volunteers shouldn’t have to spend time figuring out the split in dues payments between HQ and chapters, sending and depositing checks, and exchanging membership reports. Billhighway automatically splits dues between HQ and chapters and deposits funds to the appropriate accounts. Chapters don’t have to wait for disbursements since everything happens in real-time as dues are received.
Most associations have experienced financial mismanagement at one of their chapters. Perhaps a well-intentioned volunteer paid a fraudulent bill or, worse, a chapter leader embezzled money. The cost of embezzlement and subsequent forensic audits is bad enough, but these actions also damage the association’s and chapter’s reputation, and the trust of members and the community.
TRANSFORM THE CHAPTER LEADER EXPERIENCE
HQ staff and chapter volunteers shouldn’t have to spend time figuring out the split in dues payments between HQ and chapters, sending and depositing checks, and exchanging membership reports. Billhighway automatically splits dues between HQ and chapters and deposits funds to the appropriate accounts. Chapters don’t have to wait for disbursements since everything happens in real-time as dues are received.
With their Billhighway dashboard, chapter leaders can manage member transaction data, chapter dues, banking, payments, budget, and financial reporting—and HQ has access to these chapter dashboards too.
You no longer have to worry about chapters running afoul of PCI compliance because of their credit card procedures. The Billhighway mobile solution ensures that all in-person credit card transactions are processed as securely as online transactions.
The financial controls built into Billhighway prevent fraud and ensure chapter leaders adhere to sound financial practices. It alleviates the administrative burden of chapter leaders and minimizes the risk of financial mismanagement or fraud.
Improve Chapter Compliance & Financial Management Practices
No PCI compliance risks (credit cards, etc.)
All transactions processed securely
No more financial mismanagement: fraudulent bill, embezzled money
No more damage to association or chapter's rep
No loss of trust
BH financial controls prevent fraud
Mitigates FraudStaff and volunteer leaders at National and chapters don’t have to spend time and energy trying to prevent or investigate possible fraud. Fraud is mitigated through processes and workflows.
Maintains Chapter Banking ControlsChapters still maintain complete control over the management of their banking account. But, if the association wants, National staff can view account activity and pull the reports they need without having to ask chapters for them.
@Mark – Still not sure where this slide should go…can delete if it doesn’t fit
Getting the data while making chapter administration easy and safe.
“Volunteer burnout and lack of volunteers to step up is a primary reason why chapters shut down so that's a major concern for us and Billhighway is now making chapter financials for the non-finance volunteer easier. And we're hoping in the long run, we'll see this role of treasurer be a little bit easier to recruit for.” – Kristin Bailey, Senior Manager of Chapter Development, LPGA Amateur Golf Association
“We manage 120 chapters internationally with that many chapters building in processes that are less manual is essential. So most of our chapters in our traditional model receives a sum of money per member that joins the organization. Now Billhighway has streamlined the sending of the dues money to our traditional chapters.” – Kristin Bailey, Senior Manager of Chapter Development, LPGA Amateur Golf Association
“The financial health of our chapters is very important to us. Our chapters have been targets of scams and have had other issues where built in controls like dual approvals could prevent such events from occurring. Chapters now have a very clear auditing trail of who took money out and who approved it.” – Kristin Bailey, Senior Manager of Chapter Development, LPGA Amateur Golf Association
“What I'm most excited for moving forward is the opportunity for our chapters to have a one stop shop for banking, budgeting receiving dues, disbursements, and also Billhighway integrated with an event platform, which we use and now our chapters can choose if they want to have their payments processed for registration through Billhighway. So now they have everything literally in one place.” – Kristin Bailey, Senior Manager of Chapter Development, LPGA Amateur Golf Association
“We are the amateur arm of the LPGA family and we manage 120 chapters internationally. With that many chapters, building in processes that are less manual is essential. We want our chapters to be able to focus on the things that they're passionate about. Most of our chapters in our traditional model receive a sum of money per member that joins the organization. We recently launched the Billhighway system to our chapters, which has streamlined the sending of the dues money to our traditional chapters. Also, the financial health of our chapters is very important to us. Our chapters have been targets of scams and have had other issues where built in controls like dual approvals could prevent such events from occurring. Chapters now have a very clear auditing trail of who took money out and who approved it. As you know, volunteer burnout and lack of volunteers to step up is a primary reason why chapters shut down so that's a major concern for us. Billhighway is making chapter financials for the non-finance volunteer easier and we're hoping in the long run, we'll see this role of treasurer be a little bit easier to recruit for. I'm most excited for our chapters to have a one stop shop for banking, budgeting, receiving dues disbursements, and managing their chapter. Billhighway even integrated with our event platform so now they have everything literally in one place!” – Kristin Bailey, Senior Manager of Chapter Development, LPGA Amateur Golf Association.
Chapter Event Management
AMS solutions are focused on the HQ, not on chapters. An AMS doesn’t provide any visibility into member engagement at the chapter level. The member community is built and strengthened at chapter events. It’s where members hear news about comings and goings, discuss hot topics, provide advice, nurture business leads, and pursue learning. You have members who aren’t that engaged with HQ, but are strongly connected with their chapter. Where is that engagement data captured?
Unfortunately, with event registration, chapters tend to go their own way, relying on free or inexpensive tools, like Eventbrite. But these event registration platforms have a major shortcoming for chapters and HQ—they’re siloed. You and your chapters can’t collect and analyze attendee and event data in your database or AMS. You can’t track a person’s attendance over the past year or nurture non-member leads.
Chapter leaders have to reconcile yet another payment gateway/merchant account…
Administration issues arise too. Chapters must keep track of login credentials for multiple platforms. Cybersecurity risk rises as passwords are passed around or stored insecurely. When leadership changes over, volunteers get locked out, have to create new accounts, and lose data and templates.
HQ must rely on chapter reports to know what’s going on, and by the time you receive those reports, it might be too late. During the pandemic, there was no easy way to tell which chapters were hosting virtual education and meetups, and which went dark. During ‘normal’ times, you can’t see what percentage of members attended events or which non-members attended. You can’t easily compare chapter performance, or identify high performers (bright spot chapters) who get participation from all segments of their membership and market and under-performers (at-risk chapters) who end up with empty tables.
Enter BillhighwAY: AN EVENT REGISTRATION AND DATA SOLUTION FOR CHAPTERS AND HQ
Chapter volunteer leaders aren’t technology experts, yet they’re expected to pick event registration platforms and set up PayPal accounts. With the Billhighway suite of event management tools, every step of the event process is simplified for them: planning, registration, promotion, execution, and evaluation. Instead of being siloed to another platform, event data is part of your association’s and chapters’ technology ecosystem.
Event revenue and chapter financials are all in one place. Our software automatically transfers revenue to the chapter’s Billhighway account and reconciles all the charges. The mobile app and card reader allow chapters to accept in-person registration fees, sell raffle tickets, collect donations, and securely transfer funds to their Billhighway account.
With Billhighway, your chapters have a secure method of tracking payments and collecting funds while minimizing the risk of financial mismanagement. HQ doesn’t have to ask busy chapter leaders to submit a report summarizing event attendance and revenue—you can automatically access this information. Billhighway provides registration, attendance, and financial data that helps you and your chapters understand their performance and member engagement. CRPs can spend their time providing consultation to chapters, not nagging them for reports. With Billhighway data, you can help chapters see the story in their data and understand where opportunities exist and where problems are surfacing.
Chapter DataSharing data between HQ and your chapters/affiliates is no fun for anyone.
The lack of data-sharing and member engagement visibility is one of the biggest frustrations that National staff have with chapters. Inconsistent and inadequate chapter data is an ongoing problem for associations.
So what if…
Association management systems (AMS) may have chapter modules, but the functionality is focused on the national association, not chapters, which becomes a problem for data analytics. HQ doesn’t have any visibility into member engagement at the chapter level, only at the national level. Associations with chapters or components need a holistic data solution that shows interactions at both the HQ and chapter level.
Billhighway: A HOLISTIC CHAPTER PERFORMANCE SOLUTION FOR HQ/NATIONAL AND CHAPTER DATA MANAGEMENT
“If only!” you say. Well, guess what, the solution already exists. With Billhighway, chapters (or affiliates) and HQ are connected in ways that matter. Billhighway organically collects chapter data without anyone having to do anything. That’s right, data sharing is automated. You don’t have to nag chapters for reports, and chapter leaders are not spending their limited time compiling spreadsheets for you.
You can’t manage what you can’t measure. You need to understand what’s going on with member engagement in each chapter.
You need a way to peek behind the curtain and see what’s happening in your chapters right now.
You need to know how (or if) members are participating in chapter activities so you can ensure membership value is delivered and membership dues revenue is received.
Member (and attendee) data is a powerful asset for HQ. When you have access to chapter member engagement data, you can:
Benchmark chapter performance.
See upward and downward trends.
Pinpoint engaged membership segments and at-risk segments.
Identify bright spot chapters.
Know which chapters need help.
Determine where to prioritize resources.
Chapter Websites
Websites are another troublesome area for chapters. Given their limited knowledge and time, chapter leaders and volunteers aren’t capable of wearing every association management hat including website design & development.
CHALLENGES OF CHAPTER WEBSITE MANAGEMENT
Let’s describe the challenges chapter leaders encounter when selecting and maintaining a website. Chapter volunteers must find someone to design, develop, and maintain their website. They either outsource this work, despite not having the expertise to select the best vendors, or they do it themselves. DIY efforts might start off strong, but soon the site languishes and presents a poor public image.
A WEBSITE SOLUTION FOR CHAPTERS
With Billhighway, you can give all your chapters a microsite. The plug-and-play templates make these sites a breeze for chapter leaders to update and maintain. They’re relieved of the responsibility for finding a website designer, developer, and host. Website maintenance is no longer a stressor or embarrassment, plus you can count on standard and consistent branding across your chapter network.
Volunteer leadership becomes a lot more enticing when, instead of managing websites and technical tasks beyond their ‘paygrade,’ chapter leaders can focus on what they’re passionate about—their mission and members—not managing a non-profit organization.
Watch Your Relationship With Chapters Transform
With all your chapter leaders using a chapter performance solution like Billhighway, they become a huge user group who share best practices and help lift each other up. They can focus on what they signed up for—not managing a non-profit organization but delivering member value and helping your association fulfill its mission.
New Data Leads to New Conversations — and Potential Revenue
A chapter performance tool like Billhighway takes care of event, website, data, and financial management—everything chapter leaders need. When every chapter uses Billhighway, chapter leaders become one big user group. At leadership conferences, online meetups, and in your chapter leader community or Slack channel, volunteer leaders can discuss how they’re taking advantage of these technical resources and share best practices.
Why Chapters Love Billhighway: A Chapter Management Solution
When you take away the administrative burdens of chapter leadership, the job becomes more alluring. It’s easier to recruit and keep chapter officers. Onboarding new leadership is easier too since less administrative training is required and all records are online and easily accessible to new officers. If a leadership change occurs unexpectedly, bills still get paid and payments still get deposited — chapter business doesn’t suffer.
The Burden of Administrative Tasks
Volunteer Leaders Spend Time Where They Should
Smoother Chapter Leadership Transitions
Peace of Mind Thanks to Built-in Controls
Handy Reports Lead to Better Decision-Making
Sign up for a demo…
We hope you better understand the type of tools Billhighway can provide to your chapter leaders. If you want to see how Billhighway can help make being a chapter leader easier, streamline the headquarters experience, and grow your organization, sign up for a 30-minute demo specifically tailored to your association’s needs.
If you’re ready to make a business case for more HQ attention and investment in your chapters, our ebook explains how chapter member engagement data can help. If you’ve already made your case, we’d love to show you how our chapter performance solution works and how it can help you increase the chapter ROI for your association.