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Developing a
Global Vision
Lamb, Hair, McDaniel
Chapter 5
2012-2013
(C) 2014 Cengage Learning Inc. All Rights Reserved1
Discuss the importance of global
marketing
Discuss the impact of multinational
firms on the world economy
Describe the external environment
facing global marketers
(C) 2014 Cengage Learning Inc. All Rights Reserved 2
1
3
2
Identify the various ways of entering
the global marketplace
List the basic elements involved in
developing a global marketing mix
Discover how the Internet is affecting
global marketing
(C) 2014 Cengage Learning Inc. All Rights Reserved 3
4
6
5
Discuss the importance
of
global marketing
Rewards of Global Marketing
(C) 2014 Cengage Learning Inc. All Rights Reserved4
1
(C) 2014 Cengage Learning Inc. All Rights Reserved 5
Rewards of
Global Marketing
• Recognizing and reacting to
international marketing
opportunities
• Using effective global marketing
strategies
• Being aware of threats from
foreign competitors
Having a global vision means…
1
(C) 2014 Cengage Learning Inc. All Rights Reserved 6
Importance of Global
Marketing to the U. S.
 Derives 13 percent of gross domestic
product (GDP) from world trade.
 7 percent of U.S. employment is
supported by exports.
 U.S. businesses export over $1.7
trillion in goods and services annually.
 Ever U.S. state has realized net
employment gains directly attributed
to foreign trade.
1
(C) 2014 Cengage Learning Inc. All Rights Reserved 7
The Fear of Trade
and Globalization
 Millions of Americans have lost jobs
 Millions fear losing jobs
 Threat of outsourcing if workers do not
accept pay cuts
 Vulnerability to operations moving
offshore
1
(C) 2014 Cengage Learning Inc. All Rights Reserved 8
Benefits of
Globalization
 Expands economic freedom
 Spurs competition
 Raises productivity and living standards
 Offers access to foreign capital, global
export markets, and advanced
technology
 Promotes higher labor and
environmental standards
 Acts as a check on government power
1
Discuss the impact of
multinational firms on the
world economy
(C) 2014 Cengage Learning Inc. All Rights Reserved9
Multinational Firms
2
(C) 2014 Cengage Learning Inc. All Rights Reserved 10
Stages of Global
Business Development
1
2
4
3
Companies operate in one country
and sell into others
Set up foreign subsidiaries to
handle sales
Virtual operation
Operate an entire line of business in
another country
2
Are Multinationals Beneficial?
Pros
• Account for 19% of
U.S. private Jobs
• Provide 25% of
private wages
• 74% of R&D spending
• 48% of total exports
Cons
• Technology is capital
intensive and does not
necessarily increase
employment.
• Support governments
that benefit the
company, not
necessarily the country
and its people
• May take away more
wealth than they
generate
11(C) 2014 Cengage Learning Inc. All Rights Reserved
2
(C) 2014 Cengage Learning Inc. All Rights Reserved 12
Global Marketing
Standardization
Production of uniform
products that can be sold the
same way all over the world.
Global
Marketing
Standardization
Subsidiaries of multinational
firms are allowed to compete
independently in domestic
markets.
Multidomestic
strategy
2
Describe the external
environment facing
global marketers
(C) 2014 Cengage Learning Inc. All Rights Reserved13
External Environment Facing Global
Marketers
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 14
External Environment
Facing Global Marketers
Natural
Resources
Demographic
Makeup
Economic &
Technological
DevelopmentCulture
Political
Structure
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 15
Culture
Culture
The common set of values
shared by its citizens that
determine what is socially
acceptable.
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 16
Culture
Factors to keep in mind when dealing
with different cultures:
1. Language and cultural idioms
2. Customs and traditions
3. Values and expectations of sales
presentations
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 17
Economic Development
Developed
Country
Less Developed
Country
Complex, sophisticated
industries
Basic industries
3
The Global Economy
“If America sneezes, the rest of the
world catches a cold.”
Understanding and forecasting
growth and demand globally requires
understanding countries around the
world.
(C) 2014 Cengage Learning Inc. All Rights Reserved 18
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 19
Economic Development:
China and India
• China and India have two of the
highest growth rates in the world.
• Have the world’s two largest
populations.
• Among highest levels of income
disparity.
• Great linguistic and cultural
diversity.
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 20
Political Structure and Actions
No private ownership
Minimal individual freedom
Little central government
Maximum personal freedom
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 21
Legal Considerations
Tariff
Quota
Boycott
Exchange Control
Market Grouping
Trade Agreement
A tax levied on goods
Entering a country
Limit on the amount of a
product entering a country
Exclusion of products from
a country
Foreign exchange must be
sold to a control agency
Common trade alliance
An agreement to stimulate
international trade
3
(C) 2014 Cengage Learning Inc. All Rights Reserved
22
Political and Legal
Considerations
The Uruguay Round made changes
in world trading practices
Entertainment, pharmaceuticals,
integrated circuits, and software
Financial, legal, and accounting services
Agriculture
Textiles and apparel
And created a new trade organization:
The World Trade Organization3
(C) 2014 Cengage Learning Inc. All Rights Reserved 23
Doha Round
• Began in 2001
• Highly contentious from the
beginning
• Stalemate over lowering tariffs on
industrial goods in exchange for
cutting U.S. farm subsidies.
• More protectionism has made talks
increasingly difficult.
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 24
Political and Legal
Considerations
CAFTA NAFTA
European
Union
Agreements
and Organizations
3
Exhibit 5.2
Members of G-20
(C) 2014 Cengage Learning Inc. All Rights Reserved 25
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 26
Demographic Makeup
Marketing Considerations:
Population density
Urban or rural
Age
3
(C) 2014 Cengage Learning Inc. All Rights Reserved 27
Natural Resources
Shortages in natural resources
create:
 International dependencies
 Shifts of wealth
 Inflation and recession
 Export opportunities if resources
are abundant
 Stimulus for military intervention
3
Identify the various ways
of entering the
global marketplace
(C) 2014 Cengage Learning Inc. All Rights Reserved28
Global Marketing by the Individual Firm
4
(C) 2014 Cengage Learning Inc. All Rights Reserved 29
Why “Go Global”?
 Earn additional profits
 Leverage a unique product or
technological advantage
 Possess exclusive market
information
 Saturated domestic markets
 Excess capacity
 Utilize “economies of scale”
4
Exhibit 5.3
Risk Levels for Five Methods of Entering
the Global Marketplace
(C) 2014 Cengage Learning Inc. All Rights Reserved 30
4
(C) 2014 Cengage Learning Inc. All Rights Reserved 31
Entering the Global
Marketplace
Licensing and
Franchising
Legal process allowing use of
manufacturing/patents/knowledge
Contract
Manufacturing
Private-label manufacturing
by a foreign country
Joint Venture
Domestic firm buys/joins a foreign
company to create new entity
Export
Sell domestically produced
products to buyers in other countries
Direct Investment
Active ownership of a foreign
company/manufacturing facility
4
(C) 2014 Cengage Learning Inc. All Rights Reserved 32
Export Intermediaries
Buyer for
Export
Assumes all ownership risks
and sells globally for its own
account.
Export
Broker
Plays the traditional broker’s
role by bringing buyer and
seller together.
Export Agent
Acts like a manufacturer’s
agent for the exporter in the
foreign market.
4
List the basic elements
involved in developing
a global marketing mix
(C) 2014 Cengage Learning Inc. All Rights Reserved33
The Global Marketing Mix
5
The Global Marketing Mix
The first step in creating a marketing
mix is developing a thorough
understanding of the global target
market…
HOWEVER
…global marketing
research is conducted in vastly
different environments.
(C) 2014 Cengage Learning Inc. All Rights Reserved 34
5
One Product
One Message
Product
Adaptation
Promotion
Adaptation
Product
Invention
Same
Product
Same
Message
Change
Message
Change
Product
Product and Promotion
(C) 2014 Cengage Learning Inc. All Rights Reserved 35
5
Place (Distribution)
(C) 2014 Cengage Learning Inc. All Rights Reserved 36
• Adequate distribution is necessary
for success in global markets
• Lack of distribution infrastructure
and cultural differences create
problems
• Logistics and shipping costs have been a
growing challenge for U.S. companies
looking to move production overseas.
• Global trade has added to strains and
charges for all forms of transportation.
5
Pricing
(C) 2014 Cengage Learning Inc. All Rights Reserved 37
 Must consider transportation and insurance
costs, taxes and tariffs
 Determine what customers will spend
 Ensure that foreign buyers will pay price
 May need to simplify a product to lower
price
 Don’t assume that low-income countries are
willing to accept lower quality
5
Exchange Rates…
The price of one’s currency in
terms of another country’s
currency.
Floating Exchange Rates…
(C) 2014 Cengage Learning Inc. All Rights Reserved 38
a system in which prices of
different currencies move up and
down based on the demand for
and the supply of each currency.
5
Dumping
(C) 2014 Cengage Learning Inc. All Rights Reserved 39
the sale of an exported product at a price
lower than that charged for the same or a
like product in the “home” market of the
exporter.
5
Dumping
(C) 2014 Cengage Learning Inc. All Rights Reserved 40
Dumping may occur as a result of exporter
business strategies that include:
1. Trying to increase an overseas market share
2. Temporarily distributing products to
overseas markets to offset slack demand at
home
3. Lowering unit costs by exploiting large-scale
production
4. Attempting to maintain stable prices during
periods of exchange rate fluctuations5
Countertrade
A form of trade in which all or part of
the payment for goods or services is
in the form of other goods or
services.
(C) 2014 Cengage Learning Inc. All Rights Reserved 41
5
Discover how the Internet
is affecting
global marketing
(C) 2014 Cengage Learning Inc. All Rights Reserved
The Impact of the Internet
42
6
(C) 2014 Cengage Learning Inc. All Rights Reserved 43
The Impact of the Internet
• Opening an e-commerce site puts
a company in the international
marketplace
• Internet Economy remains
hindered by brick and mortar
rules, regulations, and habits
6
Social Media
Global marketers use social media
because:
• It is popular around the world
• To understand customers
• For global brand building
(C) 2014 Cengage Learning Inc. All Rights Reserved 44
6
Chapter 5 Video
The Nederlander Organization
The Nederlander Organization is a theatre management
company that manages a global network of Broadway
style theatres. In this video clip, top management
discusses how the Nederlander Organization grew from
a small mid-west theatre management company into a
global brand that helps successful producers move from
Broadway to a global tour circuit.
CLICK TO PLAY VIDEO
(C) 2014 Cengage Learning Inc. All Rights Reserved45
Part 1 Video
Scripps Networks Interactive
Understanding Buyers and Markets
Scripps Networks Interactive is a major media company
responsible for popular channels such as the Food
Network, Cooking channel, HGTV, and Travel Channel.
Controlling these networks also means developing retail
products, social media connections, advertising, app
development, and Web development. This clip
discusses how Scripps views its connectivity with
viewers online and how advertising partnerships may
change through that connectivity.
CLICK TO PLAY VIDEO
(C) 2014 Cengage Learning Inc. All Rights Reserved46

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Chapter 5 Developing the Global Vision 2014

  • 1. Developing a Global Vision Lamb, Hair, McDaniel Chapter 5 2012-2013 (C) 2014 Cengage Learning Inc. All Rights Reserved1
  • 2. Discuss the importance of global marketing Discuss the impact of multinational firms on the world economy Describe the external environment facing global marketers (C) 2014 Cengage Learning Inc. All Rights Reserved 2 1 3 2
  • 3. Identify the various ways of entering the global marketplace List the basic elements involved in developing a global marketing mix Discover how the Internet is affecting global marketing (C) 2014 Cengage Learning Inc. All Rights Reserved 3 4 6 5
  • 4. Discuss the importance of global marketing Rewards of Global Marketing (C) 2014 Cengage Learning Inc. All Rights Reserved4 1
  • 5. (C) 2014 Cengage Learning Inc. All Rights Reserved 5 Rewards of Global Marketing • Recognizing and reacting to international marketing opportunities • Using effective global marketing strategies • Being aware of threats from foreign competitors Having a global vision means… 1
  • 6. (C) 2014 Cengage Learning Inc. All Rights Reserved 6 Importance of Global Marketing to the U. S.  Derives 13 percent of gross domestic product (GDP) from world trade.  7 percent of U.S. employment is supported by exports.  U.S. businesses export over $1.7 trillion in goods and services annually.  Ever U.S. state has realized net employment gains directly attributed to foreign trade. 1
  • 7. (C) 2014 Cengage Learning Inc. All Rights Reserved 7 The Fear of Trade and Globalization  Millions of Americans have lost jobs  Millions fear losing jobs  Threat of outsourcing if workers do not accept pay cuts  Vulnerability to operations moving offshore 1
  • 8. (C) 2014 Cengage Learning Inc. All Rights Reserved 8 Benefits of Globalization  Expands economic freedom  Spurs competition  Raises productivity and living standards  Offers access to foreign capital, global export markets, and advanced technology  Promotes higher labor and environmental standards  Acts as a check on government power 1
  • 9. Discuss the impact of multinational firms on the world economy (C) 2014 Cengage Learning Inc. All Rights Reserved9 Multinational Firms 2
  • 10. (C) 2014 Cengage Learning Inc. All Rights Reserved 10 Stages of Global Business Development 1 2 4 3 Companies operate in one country and sell into others Set up foreign subsidiaries to handle sales Virtual operation Operate an entire line of business in another country 2
  • 11. Are Multinationals Beneficial? Pros • Account for 19% of U.S. private Jobs • Provide 25% of private wages • 74% of R&D spending • 48% of total exports Cons • Technology is capital intensive and does not necessarily increase employment. • Support governments that benefit the company, not necessarily the country and its people • May take away more wealth than they generate 11(C) 2014 Cengage Learning Inc. All Rights Reserved 2
  • 12. (C) 2014 Cengage Learning Inc. All Rights Reserved 12 Global Marketing Standardization Production of uniform products that can be sold the same way all over the world. Global Marketing Standardization Subsidiaries of multinational firms are allowed to compete independently in domestic markets. Multidomestic strategy 2
  • 13. Describe the external environment facing global marketers (C) 2014 Cengage Learning Inc. All Rights Reserved13 External Environment Facing Global Marketers 3
  • 14. (C) 2014 Cengage Learning Inc. All Rights Reserved 14 External Environment Facing Global Marketers Natural Resources Demographic Makeup Economic & Technological DevelopmentCulture Political Structure 3
  • 15. (C) 2014 Cengage Learning Inc. All Rights Reserved 15 Culture Culture The common set of values shared by its citizens that determine what is socially acceptable. 3
  • 16. (C) 2014 Cengage Learning Inc. All Rights Reserved 16 Culture Factors to keep in mind when dealing with different cultures: 1. Language and cultural idioms 2. Customs and traditions 3. Values and expectations of sales presentations 3
  • 17. (C) 2014 Cengage Learning Inc. All Rights Reserved 17 Economic Development Developed Country Less Developed Country Complex, sophisticated industries Basic industries 3
  • 18. The Global Economy “If America sneezes, the rest of the world catches a cold.” Understanding and forecasting growth and demand globally requires understanding countries around the world. (C) 2014 Cengage Learning Inc. All Rights Reserved 18 3
  • 19. (C) 2014 Cengage Learning Inc. All Rights Reserved 19 Economic Development: China and India • China and India have two of the highest growth rates in the world. • Have the world’s two largest populations. • Among highest levels of income disparity. • Great linguistic and cultural diversity. 3
  • 20. (C) 2014 Cengage Learning Inc. All Rights Reserved 20 Political Structure and Actions No private ownership Minimal individual freedom Little central government Maximum personal freedom 3
  • 21. (C) 2014 Cengage Learning Inc. All Rights Reserved 21 Legal Considerations Tariff Quota Boycott Exchange Control Market Grouping Trade Agreement A tax levied on goods Entering a country Limit on the amount of a product entering a country Exclusion of products from a country Foreign exchange must be sold to a control agency Common trade alliance An agreement to stimulate international trade 3
  • 22. (C) 2014 Cengage Learning Inc. All Rights Reserved 22 Political and Legal Considerations The Uruguay Round made changes in world trading practices Entertainment, pharmaceuticals, integrated circuits, and software Financial, legal, and accounting services Agriculture Textiles and apparel And created a new trade organization: The World Trade Organization3
  • 23. (C) 2014 Cengage Learning Inc. All Rights Reserved 23 Doha Round • Began in 2001 • Highly contentious from the beginning • Stalemate over lowering tariffs on industrial goods in exchange for cutting U.S. farm subsidies. • More protectionism has made talks increasingly difficult. 3
  • 24. (C) 2014 Cengage Learning Inc. All Rights Reserved 24 Political and Legal Considerations CAFTA NAFTA European Union Agreements and Organizations 3
  • 25. Exhibit 5.2 Members of G-20 (C) 2014 Cengage Learning Inc. All Rights Reserved 25 3
  • 26. (C) 2014 Cengage Learning Inc. All Rights Reserved 26 Demographic Makeup Marketing Considerations: Population density Urban or rural Age 3
  • 27. (C) 2014 Cengage Learning Inc. All Rights Reserved 27 Natural Resources Shortages in natural resources create:  International dependencies  Shifts of wealth  Inflation and recession  Export opportunities if resources are abundant  Stimulus for military intervention 3
  • 28. Identify the various ways of entering the global marketplace (C) 2014 Cengage Learning Inc. All Rights Reserved28 Global Marketing by the Individual Firm 4
  • 29. (C) 2014 Cengage Learning Inc. All Rights Reserved 29 Why “Go Global”?  Earn additional profits  Leverage a unique product or technological advantage  Possess exclusive market information  Saturated domestic markets  Excess capacity  Utilize “economies of scale” 4
  • 30. Exhibit 5.3 Risk Levels for Five Methods of Entering the Global Marketplace (C) 2014 Cengage Learning Inc. All Rights Reserved 30 4
  • 31. (C) 2014 Cengage Learning Inc. All Rights Reserved 31 Entering the Global Marketplace Licensing and Franchising Legal process allowing use of manufacturing/patents/knowledge Contract Manufacturing Private-label manufacturing by a foreign country Joint Venture Domestic firm buys/joins a foreign company to create new entity Export Sell domestically produced products to buyers in other countries Direct Investment Active ownership of a foreign company/manufacturing facility 4
  • 32. (C) 2014 Cengage Learning Inc. All Rights Reserved 32 Export Intermediaries Buyer for Export Assumes all ownership risks and sells globally for its own account. Export Broker Plays the traditional broker’s role by bringing buyer and seller together. Export Agent Acts like a manufacturer’s agent for the exporter in the foreign market. 4
  • 33. List the basic elements involved in developing a global marketing mix (C) 2014 Cengage Learning Inc. All Rights Reserved33 The Global Marketing Mix 5
  • 34. The Global Marketing Mix The first step in creating a marketing mix is developing a thorough understanding of the global target market… HOWEVER …global marketing research is conducted in vastly different environments. (C) 2014 Cengage Learning Inc. All Rights Reserved 34 5
  • 36. Place (Distribution) (C) 2014 Cengage Learning Inc. All Rights Reserved 36 • Adequate distribution is necessary for success in global markets • Lack of distribution infrastructure and cultural differences create problems • Logistics and shipping costs have been a growing challenge for U.S. companies looking to move production overseas. • Global trade has added to strains and charges for all forms of transportation. 5
  • 37. Pricing (C) 2014 Cengage Learning Inc. All Rights Reserved 37  Must consider transportation and insurance costs, taxes and tariffs  Determine what customers will spend  Ensure that foreign buyers will pay price  May need to simplify a product to lower price  Don’t assume that low-income countries are willing to accept lower quality 5
  • 38. Exchange Rates… The price of one’s currency in terms of another country’s currency. Floating Exchange Rates… (C) 2014 Cengage Learning Inc. All Rights Reserved 38 a system in which prices of different currencies move up and down based on the demand for and the supply of each currency. 5
  • 39. Dumping (C) 2014 Cengage Learning Inc. All Rights Reserved 39 the sale of an exported product at a price lower than that charged for the same or a like product in the “home” market of the exporter. 5
  • 40. Dumping (C) 2014 Cengage Learning Inc. All Rights Reserved 40 Dumping may occur as a result of exporter business strategies that include: 1. Trying to increase an overseas market share 2. Temporarily distributing products to overseas markets to offset slack demand at home 3. Lowering unit costs by exploiting large-scale production 4. Attempting to maintain stable prices during periods of exchange rate fluctuations5
  • 41. Countertrade A form of trade in which all or part of the payment for goods or services is in the form of other goods or services. (C) 2014 Cengage Learning Inc. All Rights Reserved 41 5
  • 42. Discover how the Internet is affecting global marketing (C) 2014 Cengage Learning Inc. All Rights Reserved The Impact of the Internet 42 6
  • 43. (C) 2014 Cengage Learning Inc. All Rights Reserved 43 The Impact of the Internet • Opening an e-commerce site puts a company in the international marketplace • Internet Economy remains hindered by brick and mortar rules, regulations, and habits 6
  • 44. Social Media Global marketers use social media because: • It is popular around the world • To understand customers • For global brand building (C) 2014 Cengage Learning Inc. All Rights Reserved 44 6
  • 45. Chapter 5 Video The Nederlander Organization The Nederlander Organization is a theatre management company that manages a global network of Broadway style theatres. In this video clip, top management discusses how the Nederlander Organization grew from a small mid-west theatre management company into a global brand that helps successful producers move from Broadway to a global tour circuit. CLICK TO PLAY VIDEO (C) 2014 Cengage Learning Inc. All Rights Reserved45
  • 46. Part 1 Video Scripps Networks Interactive Understanding Buyers and Markets Scripps Networks Interactive is a major media company responsible for popular channels such as the Food Network, Cooking channel, HGTV, and Travel Channel. Controlling these networks also means developing retail products, social media connections, advertising, app development, and Web development. This clip discusses how Scripps views its connectivity with viewers online and how advertising partnerships may change through that connectivity. CLICK TO PLAY VIDEO (C) 2014 Cengage Learning Inc. All Rights Reserved46