Chapter 1 Introduction
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This document provides an introduction to a course on interpersonal communication. It discusses several key concepts, including: 1) Nonverbal communication accounts for over 80% of messages conveyed, including social artifacts created both online and offline. 2) Effective communication is important for career success, relationships, and health. Improving communication skills can help address many interpersonal problems at their root. 3) The transactional model of communication describes how any change to one element of communication affects all other elements in a dynamic system. The "butterfly effect" demonstrates how small changes can have large consequences.
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Chapter 1 Introduction
- 2. Non Verbal Social Artifacts Classroom Seat Analyzer Click image below – where would you sit in a classroom?
- 3. A little about me……
- 4. A little about myself… six kids and grandson
- 5. Retired President & CEO of Choice Technologies
- 6. Ray Brannon, Ph.D. (ABD) www.inspectyourgadgets.com
- 7. A long time ago in a distant galaxy ……I began to program with IBM cards on very big computers that didn’t have the power of your cell phone.
- 8. Introduce yourself: Two truths and a lie.
- 9. A lot has changed! Our need to connect with others may determine your future.
- 10. Our need to connect with others…… http://www.youtube.com/watch?v=XVQ1ULfQawk
- 11. Education may fail us at times…but you are the master of your destiny. http://www.ted.com/talks/ken_robinson_changing_education_paradigms.html
- 12. Social Media is Radically Altering the Way We Communicate with Others
- 13. Why bother? Your emotional and physical health is at stake.
- 14. Its not just talk….. We are communicating constantly through non verbal cues….we create social artifacts in real life and on line that send messages whether we intended it or not.
- 15. Are you beyond improvement? Become a more effective communicator. Don’t be Popeye!
- 16. Noise can compete with our ability to communicate Physiological Psychological and Semantic
- 17. There Are No Jokes! “I was just joking” Freud describes jokes as letting in forbidden thoughts and feelings which society suppresses into the conscious mind.
- 18. Social Learning Theory We model the behavior of others. Communication Theoretical Perspectives
- 19. Transactional Communication Systems Theory A change in one element affects all of the other elements. No single cause explains why you interpret messages the way you do.
- 20. The Communication Butterfly Effect Small changes can have profound consequences.
- 21. Communication operates as an entity. Visual, tactile, olfactory (aroma), intonational Only 20% is communicated by words- Whoa!! It is irreversible - you cannot hit undo. Crap!
- 22. Nonverbal Social Artifacts: Your Facebook images can “say” a lot about you.
- 23. The Children of Cyberspace: Old Fogies by Their 20s Click on link below and relate you personal impressions to me by email. email http://www.nytimes.com/2010/01/10/weekinreview/10stone.html
- 25. Communication as an evolutionary advantage Better interpersonal communication = better jobs + better relationships + better health.
- 26. Many human interpersonal problems are rooted in communication.
- 27. But not all… I don’t like you. I have an opinion different than you. Your message is understood…but I reject it. Conflict of ethics. We don’t always have to tell people what they want to hear. That is manipulation.
- 28. Communication is a process It is learned and culturally dependent Sender to receiver - on average we interrupt others every 12 seconds – learn to listen.
- 29. “ I didn’t mean what you thought I said” “Blind spots” are the source of many communication problems.
- 30. Why text messages can go horribly wrong and hurt relationships. Emphasis and tonal qualities can change the message: “I didn‘t say she stole my money.” I didn't say she stole my money - someone else said it I didn't say she stole my money - I didn't say it I didn't say she stole my money - I only implied it I didn't say she stole my money - I said someone did, not necessarily her I didn't say she stole my money - I considered it borrowed, even though she didn't ask I didn't say she stole my money - only that she stole money I didn't say she stole my money - she stole stuff which cost me money to replace
Editor's Notes
- http://www.youtube.com/v/jpEnFwiqdx8
- Richard Suzman of the National Institute on Aging, which funded this research, said he was "surprised by the magnitude of the relationship between loneliness and hypertension in this well-controlled, cross-sectional study." Nothing worse The researchers separated loneliness out from depression, age, race, gender, weight, alcohol consumption, smoking, blood pressure medications, hostility, stress, social support and other factors. Also, loneliness does eat at you. The morbid health effect of loneliness accumulates gradually and faster as you get older, the study found. Loneliness was worse for blood pressure than any other psychological or social factor the researchers studied. Weight loss and physical exercise reduce blood pressure by the same amount that loneliness increases it. Hawkley said this finding especially surprised her. "It's comparable to the effects you see for the health benefits that are so often advocated such as exercise [to] keep your blood pressure under control," Hawkley told LiveScience. Who is lonely About one in five Americans is lonely, a gnawing emotional state that is a patchwork of feeling unhappy, stressed out, friendless and hostile. The main psychological difference between lonely and non-lonely people is that the former perceive stressful circumstances as threatening rather than challenging and cope passively and withdraw from stress rather than trying to solve the problem, said study co-author John T. Cacioppo. Lonely people who are middle-aged and older tend to also have problems with alcoholism, depression, weak immune system responses to illness, impaired sleep and suicide. Some psychologists think that associations between loneliness and health or physiology are just part of a generic stress response, but this new research suggests loneliness has a unique impact.
- http://www.youtube.com/v/XmD7joJNE0c
- http://www.youtube.com/v/X_s9pG5CWXM
- http://www.youtube.com/v/5Y-dgTnl0rg
- http://www.youtube.com/v/dfdyz3fjIC4 http://www.youtube.com/watch?v=dfdyz3fjIC4
- We can imagine some group of Homo erectus sitting around their fire after a hard day of hunting and gathering. Someone announces, “Lake cold.” Another replies, “Fishing good.”
- http://www.youtube.com/watch?v=amuBrjVBuv4 How to Win Friends and influence People "You have it easily in your power to increase the sum total of this world ’s happiness now. How? By giving a few words of sincere appreciation to someone who is lonely or discouraged. Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.