Non-verbalcommunicationLecture 4.2University of AlbertaALES 204Nancy Bray                        1
HousekeepingAssignment #2                2
Lecture Outline1. What is non-verbal communication?2. Nine channels of non-verbal communication                           ...
1. What is non-verbal communication?                                       4
Non-verbal communication is:                               5
Non-verbalcommunication                6
Mixedmessages           7
How important is non-verbalcommunication?                              8
2. Nine channels of non-verbalcommunication                                 9
1. Kinesics              10
Kinesics (Bodylanguage)                 11
Facialexpressions              12
13
14
15
16
17
18
19
Posture          20
21
Gesture          22
Date       23
24
25
ExampleSecrets of Body Languagehttp://topdocumentaryfilms.com/secrets-of-body-language/Clip on Brittany Spears andParis Hi...
2. Paralanguage                  27
Paralanguage(voice)               28
3. Proxemics               29
Proxemics(space)            30
31
32
33
4. Appearance                34
Appearance             35
5. Colour            36
Colour         37
6. Clothing and Artifacts                            38
Clothing andartifacts               39
7. Chronemics                40
Chronemics (time)                    41
8. Haptics             42
Haptics (touch)                  43
ExampleSecrets of Body Languagehttp://topdocumentaryfilms.com/secrets-of-body-language/Clip on politicians andhandshakes (...
9. Olfactics               45
Olfactics(smell)            46
How can youget better?1. Observe the communicator2. Observe body language3. Listen for vocal cues4. Examine appearance,   ...
SummaryKnow what non-verbalcommunication isKnow the 9 channels of non-verbal communicationChapter 5 in the textbook       ...
Photo Creditsyoung girl cheering by tinou baoCrazies by Brian Goslincontempt by halcyonsnowangry by dave_applehappy by Ben...
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  • - This will be cultural as well
  • Lecture 4.2 non verbal communication student notes

    1. 1. Non-verbalcommunicationLecture 4.2University of AlbertaALES 204Nancy Bray 1
    2. 2. HousekeepingAssignment #2 2
    3. 3. Lecture Outline1. What is non-verbal communication?2. Nine channels of non-verbal communication 3
    4. 4. 1. What is non-verbal communication? 4
    5. 5. Non-verbal communication is: 5
    6. 6. Non-verbalcommunication 6
    7. 7. Mixedmessages 7
    8. 8. How important is non-verbalcommunication? 8
    9. 9. 2. Nine channels of non-verbalcommunication 9
    10. 10. 1. Kinesics 10
    11. 11. Kinesics (Bodylanguage) 11
    12. 12. Facialexpressions 12
    13. 13. 13
    14. 14. 14
    15. 15. 15
    16. 16. 16
    17. 17. 17
    18. 18. 18
    19. 19. 19
    20. 20. Posture 20
    21. 21. 21
    22. 22. Gesture 22
    23. 23. Date 23
    24. 24. 24
    25. 25. 25
    26. 26. ExampleSecrets of Body Languagehttp://topdocumentaryfilms.com/secrets-of-body-language/Clip on Brittany Spears andParis Hilton (17:40 to 20:39) 26
    27. 27. 2. Paralanguage 27
    28. 28. Paralanguage(voice) 28
    29. 29. 3. Proxemics 29
    30. 30. Proxemics(space) 30
    31. 31. 31
    32. 32. 32
    33. 33. 33
    34. 34. 4. Appearance 34
    35. 35. Appearance 35
    36. 36. 5. Colour 36
    37. 37. Colour 37
    38. 38. 6. Clothing and Artifacts 38
    39. 39. Clothing andartifacts 39
    40. 40. 7. Chronemics 40
    41. 41. Chronemics (time) 41
    42. 42. 8. Haptics 42
    43. 43. Haptics (touch) 43
    44. 44. ExampleSecrets of Body Languagehttp://topdocumentaryfilms.com/secrets-of-body-language/Clip on politicians andhandshakes (8:51 to 11:29) 44
    45. 45. 9. Olfactics 45
    46. 46. Olfactics(smell) 46
    47. 47. How can youget better?1. Observe the communicator2. Observe body language3. Listen for vocal cues4. Examine appearance, clothing, artifacts, and colour5. Observe the effects of time, touching, and smell6. Examine the environment 47
    48. 48. SummaryKnow what non-verbalcommunication isKnow the 9 channels of non-verbal communicationChapter 5 in the textbook 48
    49. 49. Photo Creditsyoung girl cheering by tinou baoCrazies by Brian Goslincontempt by halcyonsnowangry by dave_applehappy by Ben.Millettsad by JakoJellema (7j.nl)disgust by obscene_picklesurprise by trinityfear by giaroseposture by deltaMikethumbs up by CarbonNYCsecrets of body language from the History Channeltonsils by StarrGazrqueue by Jonathan Adamifemme fashion by Jasper Gregorycolours by Wifihighfiveoutfit by jnjmorenoclock by ToniVChandshake by Yorick_Rbad smell by gotosirano thanks by Lars PlougmannGlass, L. (2012). The Body Language Advantage. 49

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