The document discusses key aspects of change management. It defines change management as a broad subject that depends on perspective. It also discusses that the most natural human reaction to change is resistance, and that understanding the root causes of resistance requires discovering hidden concerns. Finally, it provides an overview of tools and methods for change management, including communication, stakeholder analysis, and developing skills and coaching those impacted by change.

1. 10 slides about the Change Management By Ivana Sendecka

2. What does the Change Management mean? As we can see Change Management (CM) can be very broad subject depending on the point of view. Result: When typing “change management” into search of Guy’s Kawasaki www.alltop.com

3. What is the most important & critical part of successfully driven change? The most natural human reaction to change is: RESISTANCE

4. Root causes of resistance are often hidden underneath the surface and require sensitivity to be discovered Understanding resistance is about getting underneath the apparent and digging into the core Only peak of the Iceberg is what we see with eyes Real/Underlying Concerns Emotional Political Rational

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11. Thank you for your time, Folks!;-)