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Celebrate Dining

   A case study
Celebrate Dining
            Facebook users and American Express FB fans, were      A snapshot of the Celebrate Dining
 What?      engaged by leveraging a hot topic on social media-     landing tab on facebook
            where to eat out through a contest titled Celebrate
            Dining.

For Whom?   Age 24-55, residing in Metros & A towns, interested
            in eating out, lifestyle, shopping etc

When?       February 16, 2012 - March 15, 2012

            On American Express India Facebook page, using the
 Where?     Celebrate Dining app. Users could create lists of
            favorite restaurants & share with FB friends for
            votes. Highest voted users won exciting prices. A
            new cuisine theme every week

            The aim of the campaign was to help create
  Why?      engagement around Restaurants and the American
            Express Selects Program, and creating interest in
            using and applying for Amex cards.

  How?      Once part of the app, the users felt compelled to be
            part of the conversations on the page; a focused
            content strategy was deployed to keep them
            engaged
Celebrate Dining - Content strategy

                                                   • Lifestyle &
   • Food &                                          culture
     Eat out
                                     Food habits
                   Visual based:
                                     and various
                      Photos.
                                      cuisines.



                    Q&A based:
                       Polls &        Offers and
                    Trivia, tips &   promotions.
                   best practices
   • Preferences                                   • American
                                                     Express Selects
                                                     related
Delicious Conversations
Interactions on the Contest
Cities by Social Engagement

             14000


             12000


             10000


              8000


              6000


              4000


              2000


                 0
                     Delhi   Mumbai   Bangalore   Kolkata   Chennai   Hyderabad


The top contributing cities have been Delhi, Mumbai & Bangalore, followed by Kolkata, Chennai
and Hyderabad
Content Reach
Our milestone
Celebrate Dining- Numbers
• Total app installs- 8471
• Total votes – Data not available
• Total Likes – 29,952
• Average campaign Reach – 1.5 Million
• Post Views – 370910
• Average number people Talking About
  the campaign – 10,000
• Highest engaged users – 274
• Highest virality on a post – 4.37%
• Highest impressions on a post - 12,188
Contact Us

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Celebrate Dining Campaign

  • 1. Celebrate Dining A case study
  • 2. Celebrate Dining Facebook users and American Express FB fans, were A snapshot of the Celebrate Dining What? engaged by leveraging a hot topic on social media- landing tab on facebook where to eat out through a contest titled Celebrate Dining. For Whom? Age 24-55, residing in Metros & A towns, interested in eating out, lifestyle, shopping etc When? February 16, 2012 - March 15, 2012 On American Express India Facebook page, using the Where? Celebrate Dining app. Users could create lists of favorite restaurants & share with FB friends for votes. Highest voted users won exciting prices. A new cuisine theme every week The aim of the campaign was to help create Why? engagement around Restaurants and the American Express Selects Program, and creating interest in using and applying for Amex cards. How? Once part of the app, the users felt compelled to be part of the conversations on the page; a focused content strategy was deployed to keep them engaged
  • 3. Celebrate Dining - Content strategy • Lifestyle & • Food & culture Eat out Food habits Visual based: and various Photos. cuisines. Q&A based: Polls & Offers and Trivia, tips & promotions. best practices • Preferences • American Express Selects related
  • 6. Cities by Social Engagement 14000 12000 10000 8000 6000 4000 2000 0 Delhi Mumbai Bangalore Kolkata Chennai Hyderabad The top contributing cities have been Delhi, Mumbai & Bangalore, followed by Kolkata, Chennai and Hyderabad
  • 9. Celebrate Dining- Numbers • Total app installs- 8471 • Total votes – Data not available • Total Likes – 29,952 • Average campaign Reach – 1.5 Million • Post Views – 370910 • Average number people Talking About the campaign – 10,000 • Highest engaged users – 274 • Highest virality on a post – 4.37% • Highest impressions on a post - 12,188