Professional Resume - Chris Diehl

1. Internal
172 Greentree Rd. Blackwood, NJ 08012 * 856 287-1141 * cdiehl1974@gmail.com
Christopher D. Diehl
Summary
Highly qualified, motivated and assertive professionaloffering direct line expertise with a comprehensive
understanding ofreporting and analysis functions, and a demonstrated ability to both lead and contribute in a
collaborative environment. Seeking a position in a dynamic environment that affords the ability to both create
and execute successfulbusiness strategies and to expand my knowledge of the business line I support.
Experience
5/17/2011 – Present TD Bank Cherry Hill, NJ
Small BusinessAdministration Manager, AVP
 Worked with Business Analyst as a SME during the conversion from LRW to PEGA
 Completed comprehensive valuation analysis and credit review for small businesses in our target markets
 Supported billing and financial activities with all vendors to improve efficiency and profitability.
 Directed activities of thirteen staff members with production and training.
 Facilitated communication with theinternal and external auditors.
 Refined operational controls in the management reporting process.
 Examined financials and tax returns for potentialborrowers.
 Determined training and policy changes for Laser Pro upgrade.
 Work with business lines to determine validity of Post-Closing Review exception questions.
Small BusinessTeam Leader
 Review pipelinereports to ensure loans are processed in a timely manner.
 Assist with training of existing and new team members.
 Guide processors with policy and procedure updates and changes.
 Process New Loan Applications.
 Review exceptions issued for each team member and assist with the correction process.
Small BusinessQC Specialist II
 Worked with the Customer, Small Business Lender and Stores to obtain and verify all information necessary to
satisfy conditions of lending, prepareloan documents and book loans.
 Reviews approved loan requests and conditions of lending to determine due diligence requirements, based on
established policy and procedures.
 Verifies theaccuracy and completeness of all information in the loan origination systemnecessary for the
preparation of loan documents and thebooking of theloan to the accounting system.

2. Internal
ChristopherDiehl
9/2009 – 5/16/2011 HD Supply Waterworks Berlin, NJ
Lead Inside Sales
 Maintain theday-to-day auditproceduresfor the lineof business
 Generatebid proposalsand contractsfor municipalitiesand largeconstruction companiesup to$2 million in volume.
 Assess creditworthinessfor potentialcustomers.
 Work closely with allvendorsand customersto solveany billingissues.
7/2002 – 9/2009 Equity One, Inc. Turnersville, NJ
Branch Manager
 Member of aprojectdevelopmentteamthatcreated policiesand proceduresfor thebusiness
 Reviewed borrowerfinancialsand madecredit decisions
 Performed daily auditsfor complianceon stateand federalregulations.
 Developed proceduresfor thebranchto ensureallpolicies and procedures werefollowed.
 Approved all loan applications, Real Estate, Home Equity and Personal loans.
 Processed loans in house including scheduling closings
 Performed audits on every file prior to closing
 Closed all loans that were in process
Education
2006 – 2010 University of Phoenix Phoenix, AZ
Bachelor of Science in Accounting
Computer Skills
Skilled in Microsoft Office and current business software