1. A hard working, organized, detail oriented, and a creative insurance professional with a diverse background in
business consulting, analysis and process management. At Nationwide I have created and maintained many business
processes to help area’s have continuous improvement while creating and maintaining positive internal and external
business relationships.
Nationwide Insurance (Titan), Columbus, OH 2015-Current
Senior Analyst, Business Consulting
Responsibilities include formulating and defining business transformation scope and objectives through research and
fact-finding combined with an understanding of applicable business processes, systems, and industry requirements. This
knowledge is used to designs and/or modify business processes and the corresponding information technology solutions.
Including analysis of business and user needs, documenting requirements, and revising existing business processes as
necessary. Work within the initiate phase of solution delivery life cycle.
Key Accomplishments
o Create business rules for IT documents and make sure Business Requirement documents are up to date.
o Analysis of business and user needs, documenting requirements, and revising existing business proc esses as
necessary
o Building and Maintaining business relationships
o Perform UAT testing
Nationwide Insurance, Columbus, OH
2014 – 2015
Senior Analyst, Process Management Responsible for the vendor relationships and contract management
Key Accomplishments
o Responsible for business or systems analysis, implementation and operation
o Analyze existing process and procedures and provide improvement, simplification or discountenance of methods
o Prepare documents and contracts for suppliers/vendors
o Created and maintained an Onshore/Offshore Contractor Visa Letter Process
Nationwide Direct, Columbus, OH
2013-204
Sr. Administrative Secretary Responsible for creating and manage processes for the Affinity Enterprise
Key Accomplishments
o Collaborated and provided support to the Business Consulting Group in NW Direct on planning efforts for Affinity
o Created and managed process mapping for Affinity Enterprise Architecture, ID processing, current state
assessments, and research cataloging.
Nationwide Insurance, Columbus, OH 2000-2014
Fiduciary Auditor, P&C Sales Compliance
Analyst Payroll, Taxation & Benefits
Business Information Analyst, Asset Management
Sr. Administrative Secretary, Home Office of Claims Support 2
Administrative Secretary, Field Claims Office
Financial Services Analyst, Retirement Solutions
Financial Services Representative, Ohio Deferred Compensation
Administrative Secretary, Medpay Department
Customer Service Representative I& II, Columbus claims call center
Sarah Wharton
M: 614-596-7750
Columbus, OH 43228
Email: wharts1@nationwide.com

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EDUCATION/CERTIFICATIONS
Franklin University, Columbus Ohio
Pursuing Stanford Project Management Certification
Continuous Improvement Champion
ESDM