Lewis Stewart has over 6 years of experience in customer service, negotiations, funding, payment processing, and quality control management. He has held roles in payment processing, clinical administration, client services, logistics account coordination, admissions coordination, and health information services. His experience spans several industries including automotive financing, healthcare, insurance, and logistics. He has a background in account management, data analysis, project management, and accounting.

1. Lewis Stewart
601-983-7083
Lewis121475@gmail.com
Executive Summary
Oversix yearsof adept CustomerService experience withanextensive backgroundinnegotiations, funding,payment
processing,andqualitycontrol management.In-depthknowledge and understandingof accountmanagement,
enterprise systemsmanagement,anddemonstratedaprovenabilityinprojectimplementationandresource
managementinthe followingareas:
 AccountManagement
 BusinessAcumen
 Data Analysis
 Audit
 Research
 ProjectManagement
 Accounting
 Interpersonal skills
Experience Highlights
Hyundai Capital America Atlanta, GA
PAYMENT PROCESSING ANALYST 2012-Present
 ExceedingQuality Assessments through applyingpayments forFlatCancel, Rebooks DCK,RDCK,DealerReserves,
1st
2nd and3rd
Payments,andPropertyTax for lease vehicles forfundingandrebooks.
 Researchpaymentdiscrepancies,process paymentadjustments,andprocesscustomer/dealerrequests.
 Auditfundingfail sheetstoensure true fails,correctionof incorrectdata,or fax dealerforcorrectionof incorrect
information.
 Complete Back Office Service request byresearchingandfulfillingcustomer/dealerrequest.
 Advisoron Back Office E-Signverificationproject teamforHCA.
 Oversee BackOffice paymentextensions andservice request bydistributingworkflow toensure the creation
and processingof documentstomeetcompanyandlegal compliance.
 Addressinternal andexternal consumer escalated concernsandresearchtoresolve the issuetoprovide
complaintresolution.
 Processautomobile lease buyouts.
UnitedHealthGroup Richardson, TX
CLINICAL ADMINISTRATIVE COORDINATOR 2011-2012
 Processcomplex requestforcustomcare coordinationcasesforconsiderationof benefitsforphysicianspecialty
referrals.
 Verifyingappropriate codingformedical insuranceclaims.
 Setup triagescasesfor Clinical CoverageReview.
 Ensure time managementof nursesandmedical directors.
Cuna Mutual/ State National Companies Dallas, TX
CLIENT SERVICE REPRESENTATIVE 2008- 2010
 Effectivelyworkedwiththe ProgramManagerto ensure a seamless mergerwithdevelopmentactivities.
 Managed client’sexpectations;maintainrelationshipswithclientswithinhighperformingportfoliostouphold
centricvalues.
 Paid,corrected,andevaluated warranty claimsforCreditUnions,Dealerships,andMembers withourGap
products.
 FacilitatedwithManheimthe sale of vehiclesandthe setupfieldservice personnel anddealerappointmentsfor
inspectionof damage vehicles forappraisers.
 Coordinatedthe titlingof vehicles.

2. Lewis Stewart
601-983-7083
Lewis121475@gmail.com
Bax Global Logistics(now DB Schenker) Irving, TX
LOGISTICS ACCOUNTCOORDINATOR 2006 - 2007
 Inside sales,outside events,andoutboundmarketingefforts.
 Lead events, meetingsand presentations withsalemanagersforclients.
 Managed corporate accountsand ensuredproperhandling frominceptiontomaturity.
 Coordinate salesmanagerappointmentsandcalendar.
PharMerica Jackson, MS
ADMISSIONS COORDINATOR 2005 - 2005
 Assistresidentsandguarantorswithbillingdiscrepancies,problemsthroughInsurance/Medicare/Medicaid
payments,andanyotherconcerningissues.
 Auditaccountsto ensure properbillingof accountsanddeliverswere donewithincompanyguidelines.If notset
up improvementcorrectionsystem.
 Managed 15 longtermhealthcare facilitiesaccountswhereI hadthe responsibilityof registeringandsetting-up
newpatientaccountsandre-admitsandverifyinformationtoobtainpropermedicationsandpaymentthrough
Medicare,Medicaid,andvariousinsurance companies.
 Createdreports,plans,andoutboundcorrespondence tofacilitiesforbillingresolutions.
 Workeddailyreportsanddiscrepanciestoensure accurate billingof medications.
 Enteredlogof newpatientsforcorporate office toverifythe regional billingoffice.
UniversityofMississippi Medical Center Jackson, MS
HEALTH INFORMATION SERVICE TECHNICIAN 2003 - 2005
 Verifieddoctororders,progressnotes,andsurgical proceduresbefore properdischarge of patient'spaperwork.
 Completedreleasepaperworkfordeceasedpatients.
 Obtainedpatientmedical informationforpatientevaluation.
 Entereddata forpropercodingfor patientsbillingusingthe AS400 system.
 Filedpatients’ chartsinalphanumericordersaftercodingof chart.
Education JacksonState University;MajorGraphic Design Jackson,MS
Software Skills  CRM/ Siebel Automotive
 DayBreak
 LeasePak
 Access
 Excel
 Outlook
 MS Office
 CMI
References Available uponrequest