1. Lewis Stewart
601-983-7083
Lewis121475@gmail.com
Executive Summary
Oversix yearsof adept CustomerService experience withanextensive backgroundinnegotiations, funding,payment
processing,andqualitycontrol management.In-depthknowledge and understandingof accountmanagement,
enterprise systemsmanagement,anddemonstratedaprovenabilityinprojectimplementationandresource
managementinthe followingareas:
 AccountManagement
 BusinessAcumen
 Data Analysis
 Audit
 Research
 ProjectManagement
 Accounting
 Interpersonal skills
Experience Highlights
Hyundai Capital America Atlanta, GA
PAYMENT PROCESSING ANALYST 2012-Present
 ExceedingQuality Assessments through applyingpayments forFlatCancel, Rebooks DCK,RDCK,DealerReserves,
1st
2nd and3rd
Payments,andPropertyTax for lease vehicles forfundingandrebooks.
 Researchpaymentdiscrepancies,process paymentadjustments,andprocesscustomer/dealerrequests.
 Auditfundingfail sheetstoensure true fails,correctionof incorrectdata,or fax dealerforcorrectionof incorrect
information.
 Complete Back Office Service request byresearchingandfulfillingcustomer/dealerrequest.
 Advisoron Back Office E-Signverificationproject teamforHCA.
 Oversee BackOffice paymentextensions andservice request bydistributingworkflow toensure the creation
and processingof documentstomeetcompanyandlegal compliance.
 Addressinternal andexternal consumer escalated concernsandresearchtoresolve the issuetoprovide
complaintresolution.
 Processautomobile lease buyouts.
UnitedHealthGroup Richardson, TX
CLINICAL ADMINISTRATIVE COORDINATOR 2011-2012
 Processcomplex requestforcustomcare coordinationcasesforconsiderationof benefitsforphysicianspecialty
referrals.
 Verifyingappropriate codingformedical insuranceclaims.
 Setup triagescasesfor Clinical CoverageReview.
 Ensure time managementof nursesandmedical directors.
Cuna Mutual/ State National Companies Dallas, TX
CLIENT SERVICE REPRESENTATIVE 2008- 2010
 Effectivelyworkedwiththe ProgramManagerto ensure a seamless mergerwithdevelopmentactivities.
 Managed client’sexpectations;maintainrelationshipswithclientswithinhighperformingportfoliostouphold
centricvalues.
 Paid,corrected,andevaluated warranty claimsforCreditUnions,Dealerships,andMembers withourGap
products.
 FacilitatedwithManheimthe sale of vehiclesandthe setupfieldservice personnel anddealerappointmentsfor
inspectionof damage vehicles forappraisers.
 Coordinatedthe titlingof vehicles.

2. Lewis Stewart
601-983-7083
Lewis121475@gmail.com
Bax Global Logistics(now DB Schenker) Irving, TX
LOGISTICS ACCOUNTCOORDINATOR 2006 - 2007
 Inside sales,outside events,andoutboundmarketingefforts.
 Lead events, meetingsand presentations withsalemanagersforclients.
 Managed corporate accountsand ensuredproperhandling frominceptiontomaturity.
 Coordinate salesmanagerappointmentsandcalendar.
PharMerica Jackson, MS
ADMISSIONS COORDINATOR 2005 - 2005
 Assistresidentsandguarantorswithbillingdiscrepancies,problemsthroughInsurance/Medicare/Medicaid
payments,andanyotherconcerningissues.
 Auditaccountsto ensure properbillingof accountsanddeliverswere donewithincompanyguidelines.If notset
up improvementcorrectionsystem.
 Managed 15 longtermhealthcare facilitiesaccountswhereI hadthe responsibilityof registeringandsetting-up
newpatientaccountsandre-admitsandverifyinformationtoobtainpropermedicationsandpaymentthrough
Medicare,Medicaid,andvariousinsurance companies.
 Createdreports,plans,andoutboundcorrespondence tofacilitiesforbillingresolutions.
 Workeddailyreportsanddiscrepanciestoensure accurate billingof medications.
 Enteredlogof newpatientsforcorporate office toverifythe regional billingoffice.
UniversityofMississippi Medical Center Jackson, MS
HEALTH INFORMATION SERVICE TECHNICIAN 2003 - 2005
 Verifieddoctororders,progressnotes,andsurgical proceduresbefore properdischarge of patient'spaperwork.
 Completedreleasepaperworkfordeceasedpatients.
 Obtainedpatientmedical informationforpatientevaluation.
 Entereddata forpropercodingfor patientsbillingusingthe AS400 system.
 Filedpatients’ chartsinalphanumericordersaftercodingof chart.
Education JacksonState University;MajorGraphic Design Jackson,MS
Software Skills  CRM/ Siebel Automotive
 DayBreak
 LeasePak
 Access
 Excel
 Outlook
 MS Office
 CMI
References Available uponrequest