1. DIANNA HOLDITCH
114 Lexington Court, Greeneville, TN 37745 | C: 423-620-1149 | holditch@comcast.net
Summary
Dynamic and highly qualified Global Credit controller with extensive knowledge of managing the overall credit risk of
the organization while managing teams. Effectively administer and control Renold’s investment in Accounts
Receivable by maximizing sales opportunities while minimizing DSO and bad debt losses.
Highlights
 SAP
 Excel
 Highly Energetic
 Excellent Analytical Skills
 Motivated Self Starter
Experience
Accounting Manager/Credit Controller 06/2012 to Current
Renold Jeffrey Chain/ Renold Canada Morristown, TN/Montreal, Quebec, CA
Responsible for the US and Canadian Operation Accounts Receivables which include domestic and international
customers for sales of $115 million in varied currency. Oversee all credit and collection processes of customer
accounts, determining customer credit capacity, compile credit information, address collection of past due accounts,
review daily deposits, monitor accounts receivable processes, and generate reports showing credit activities and
status of accounts. Maximize cash flow, extend terms and credit limits appropriate for the risk associated with each
customer. Extensive knowledge working with international accounts from credit analysis to collections. Frequently
work with cash against documents, letter of credits and various other payment arrangements. Experience with
government contracts and documentation required. Work closely with sales in pursuing new accounts as well as
addressing current problem accounts. Recognized by senior management for reducing receivables belowthe
targeted amount and reduced bad debt below budgeted amount.
Consultant 05/2011 to 06/2012
Renold Jeffrey Chain Morristown, TN
Assisted with SAP implementation. Worked with sales and accounting in various areas during implementation.
Advised Credit Manager.
Real Estate Agent 08/2007 to Current
Greeneville Real Estate and Auction Greeneville,TN
Obtained Brokers license in 2007. Worked with residential and commercial sales and leases.
Product Specialist 05/2006 to 06/2007
Renold Jeffrey Chain Morristown, TN
Provided sales support for the major OEM accounts and all accounts for environmental products, including all
aspects of account management from initial contact to product delivery. Developed sales strategy and contract bid
for major special accounts, including the replacement of escalator chain for NYC Transit Authority which was a 750K
contract. Created pricing strategy for all OEM product lines based on cost analysis and margin requirements, and
estimating new cost based on engineering drawings and updated raw material cost.
Credit Controller 06/2005 to 05/2006
Renold Jeffrey Chain Morristown, TN
Managed all aspects of the credit and collection process for sales of $70 million. Participated in month and year end
accounting activities. Provided monthly analysis for the borrowing base certificate both for the lending institution
and Renold. Managed all aspects of U.S. cash management activities, including bank reconciliations, wire
transfers, payroll funding, and currency exchange. Recognized by senior management for reducing receivables
below the targeted amount.

2. Real Estate Agent 01/1993 to 12/1996
Compton Properties Greeneville,TN
Worked with residential and commercial sales and leases.
Credit Manager 01/1989 to 06/1991
Philips Consumer Electronics Knoxville, TN
Reconciled receivables accounts, prepared monthly status reports, resolved and collected past due amounts for
mass merchant accounts. Receivables under my responsibilities averaged 10 million monthly. Prepared monthly
status reports, including analyzing the reserve for bad debt, summarizing the receivable aging, detailing the credit
memo and deductions status and other reports tracking departmental performance as pertained to quality indicators.
Education
BBA: Finance/Marketing 1993
East Tennessee State University Johnson City, TN
Affiliations
Greeneville Middle School, Athletic Booster Club Treasurer, 2007-2009
Eastview Elementary School, G.S.I.A. Treasurer, 2004-2006
Greeneville, Greene County Humane Society, Board Member and Treasurer, 1999-2002; assets in excess of 1
million.