1. Teresa Wilkerson
16871 78th
Pl N Maple Grove MN 55311 920/242-5852
C R E D IT M AN AG E R W IT H O V E R 2 0 Y E AR S OF I N D U ST RY E X P E R I E N C E
An innovative, multifaceted, and solutions-focused finance leader with a 20+ year career demonstrating
leadership and outstanding performance in credit and collections management of a $175M, multi-site and
internationally organization. A forward-thinking leader and problem-solver with tactical foresight and
verifiable success. Superior interpersonal, organizational, and analytical skills with an ability to work in
unison with customers, staff and key internal/external stakeholders. Highly developed qualifications in
personnel development, relationship management, and oral negotiations. I feel that I am a highly
motivated individual with a strong background in Credit & Collections.
C O R E COM P ET E NC IE S
Credit/Collections Management Staff Supervision & Training Month End Reporting
Cash Flow Optimization Team Building/Development Cash Posting
Influencing and Contract Negotiations Risk Assessment & Prevention Credit Card processing
Debt and Liability Reduction Billing on AS400 System Contract Review
Order Review and Approval Contractual Schedule of Values
P R O F E S SI ON AL E X P E R I E N C E
LSI Corporation April 2015-Current
Credit and Collections Manager
 Managed account receivables and all related functions; renegotiated account receivables
 Reviewed and negotiated contracts; obtained the insurance and bonding
 Maintained billings on a daily basis
 Established new Terms and Conditions, tracking of reserves and maintained bad debt
Hamilton Scientific 1996 – April 2015
Credit and Collections Manager
 Hired, trained, directed and coached a credit staff for billing and collections.
 Created a credit risk management environment of including credit guidelines, customer credit
worthiness and risk profiles; developed sound, acceptable credit policies with approval matrix for
sales and executive management team.
 Managed account receivables and all related functions; renegotiated account receivable
balances, streamlined processes, and improved client retention rates.
 Reviewed and approved sales contracts while working with sales and legal teams.
 Investigated and verified financial status and reputation of prospective customers applying for
credit; reviewed credit references and Dunn & Bradstreet data to determine applicant suitability.
 Reviewed analysis and feedback regarding collection issues resulting from internal processes,
and worked with project management team to resolve issues in a timely manner.
 Identified problem accounts and negotiated payment programs with delinquent customers.
 Maintained DSO average monthly and averaged 38 days or less with less than 2% bad debt.

2. Manitowoc Girl Scouts Council 1994 - 1996
Registrar
 Responsible for office management, tuition billings and receipts.
 Managed and maintained record database and was assisted in upgrading office computers.
Classic Modular Inc 1992 - 1994
Credit and Collections Manager
 Managed account receivables and all related functions; renegotiated account receivable
balances, streamlined processes, and improved client retention rates. Worked with project
management and General Contractors establishing a schedule of values on contract work.
 Investigated and verified financial status and reputation of prospective customers applying for
credit; reviewed credit references and Dunn & Bradstreet data to determine applicant suitability.
 Reviewed analysis and feedback regarding collection issues resulting from internal processes,
and worked with project management team to resolve issues in a timely manner.
 Identified problem accounts and negotiated payment programs with delinquent customers.
E D U C AT IO N
College of Dupage, Glen Ellyn IL Two years of course work in Accounting and Computer
Programming.
R E F E R E NC E S
Rico Salazar CFO 512/663-6116
Debbie Augustine Corporate Controller 920/374-9462
Robert Zill International Sales 920/629-2291