This document outlines Jenni Proctor's career clarity services. It discusses common challenges people face such as crises of confidence, stress, changes in the workplace, and fear of the unknown. It emphasizes developing a resilient mindset by accepting change, maintaining a positive outlook, and taking decisive action. The document provides tips for setting goals, improving interpersonal skills, accessing support networks, and overcoming procrastination. Jenni offers tools and coaching to help people shift their thinking and take control of their careers and life changes.

1. Jenni Proctor
Career Clarity
http://careerclarity.com.au
http://claritycareermanagement.com.au/
jenni@careerclarity.com.au

2. CHOICES
CHANGE
CONFIDENCE
CHALLENGES

3. Crisis of confidence
 Personal
 Organisational
 Others

4. Changes
 Ways of doing things
 New technology
 Cultural changes
 Atmospheric shifts

5. Stress
 Deadlines
 Demands
 Clarity of work role

6. People
 Bullying
 Age and generations
 Being overlooked
 Poor management
 Communication issues

7. It’s all about attitude
Mind set
 What you think
 What you believe
 How you respond
 How others perceive you

8. Fear factor
 Don’t want to end up worse off
 Consider the options from every angle
 Research
 Evaluate the options – Consider Plus, Minus and
Interesting factors
 Learn to have an optimistic viewpoint
 Visualise what you want rather than worry about what
you fear

9. Fear Issues – Going backwards
 What is the worst that could happen?
 What is the BEST that could happen?
 What is the most likely outcome?
 Listen to your instinct as well as your logical mind

10. Fear issues - Study
Study
 Your results at school have NOTHING to do with your
capabilities
 Be certain this is what you want to do
 Access support
 Do your best……….but don’t kill yourself in the process!

11. What is resilience?
 Ability to “bounce back”
 Reduces the impact of negative experiences
 Long term stressors…..coping strategies
 Short term stressors……dealing with it
 Different people deal in different ways
 Health and wellbeing
 Individual factors – genetics, personality
 Life history and experience
 Social and community support

12. Indicators of resilience
 Make and carry out realistic plans
 Positive/optimistic view of self
 Confidence in strengths and abilities
 Skills in communication
 Skills in problem solving
 Able to manage strong emotions and impulses

13. Living with resilience
 Allow yourself to be imperfect
 Take time for YOU. Do things you enjoy
 Get involved in things that matter to you
 Be active
 Spend time with people who make you feel good
 Laugh
 Relationships
 Overcome procrastination, one step at a time
 Perspective
 Focus on things you can control
 Accept help and support

14. A resilient mindset
 Accept Change……It’s inevitable
 Avoid viewing problems as impossible
 Develop a hopeful outlook – Optimism is learned
 Visualise what you want rather than worry about what
you fear
 Progress towards realistic goals
 “What is one thing I can do today that will help me
move in the direction I want to go?”

15. A resilient mindset
 Take decisive action. Don’t hide your head in the
sand!
 Keep things in perspective. Avoid catastrophizing
 Nurture a positive image of yourself
 Trust your instincts and your ability to solve problems
 Take opportunities for self-discovery and growth

16. Developing a positive mindset
The Mental Toolbox – www.thementaltoolbox.com
 Register
 Select city
 CODE: JP3265
 Course sells for $1997
 $197 if you use this code 

17. Shifting the thoughts
Shift from old thinking to a new way of thinking
 I’ve always done things  Recognise that new ways might be
this way better in today’s world
 I’m too old  Your age can’t change but the way
 Life should be more you think of yourself can.
fair  Life isn’t fair but it can be more
 With experience comes forgiving than in the past eg work
wisdom, opportunities, styles, disabilities, training.
promotions etc  Real wisdom = adaptability
 Good manners are  Fast paced world. Need to be
essential resilient and a bit thick-skinned 

18. Improving interpersonal skills
 Smile 
 Be appreciative
 Pay attention to others. Show them respect
 Practice active listening
 Bringing people together….fairness, respect, inclusion
 Resolve conflicts
 Communicate clearly and carefully
 Keep a sense of humour, but not at others’ expense
 Empathy – See things from others’ perspectives
 Don’t whinge!

19. Dealing with life changes
 Victim vs Taking Control
 Accept reality
 Try to find some positives in the situation
 Actively make new plans to suit the circumstances
 Create an Action Plan
 Break your goals down into bite sized chunks
 Deal with a day at a time if that’s all you can manage.

20. Setting SMART goals
S – Specific
M – Measureable
A – Actionable
R – Realistic
T – Time-bound

21. Accessing your Allies
 Who are your allies at work?
 Who are your allies out of work?
 Who can you talk to with honesty?
 Your networks
 Who can help you with your goals?
 Six degrees of separation

22. Time flies…………….
 Who are you reporting to?
 When?
 What will you have done by then?
 What will happen if you don’t do what you say you are
going to do?

23. Taking Action
 Nothing changes if you don’t take action
 What is stopping you?
 Procrastination = Bad habit
 Procrastination = Fear of something
 What is your lack of action costing you?

24. Motivation
 Motivation to achieve something
 Motivation to avoid something
 Motivation is the strength of your desire to change
 What will you gain by doing this?
 What will you lose by NOT doing this?
M=D/P
Motivation = Desire for change
Pain

25. Jenni Proctor
Career Clarity
http://careerclarity.com.au
http://claritycareermanagement.com.au/
jenni@careerclarity.com.au