Your automotive or motorcycle dealership thrives on customer interaction and satisfaction. Now you have the opportunity to go beyond traditional media and engage prospects directly by expanding with social media, email and online marketing. If you partner with Benchmark Email, you gain access to open rates and unsubscribes - see what subject lines catch a customer's attention and which kinds of newsletters leave them flat. Best of all, in this comprehensive email marketing guide, we take you through the current state of automotive dealership marketing, compare metrics across dealerships and industries and prescribe a great, interactive way to connect with your customers and optimize your business.
Let Brilliant Mobile help you Sell more cars, Sell more Accessories, Announce Promotions, Engage Customers, Build Customer Loyalty & Build Customer Relationships, and Grow your Customer Database to Increase Profitability
Your automotive or motorcycle dealership thrives on customer interaction and satisfaction. Now you have the opportunity to go beyond traditional media and engage prospects directly by expanding with social media, email and online marketing. If you partner with Benchmark Email, you gain access to open rates and unsubscribes - see what subject lines catch a customer's attention and which kinds of newsletters leave them flat. Best of all, in this comprehensive email marketing guide, we take you through the current state of automotive dealership marketing, compare metrics across dealerships and industries and prescribe a great, interactive way to connect with your customers and optimize your business.
Let Brilliant Mobile help you Sell more cars, Sell more Accessories, Announce Promotions, Engage Customers, Build Customer Loyalty & Build Customer Relationships, and Grow your Customer Database to Increase Profitability
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How are they continuing to encourage and harness the power of a loyal and engaged community? How do they continue to deliver mutually beneficial value while staying true to their core values?
This report will introduce giffgaff’s core ideas, and explore their Customer Value Proposition using our CVP Canvas to identify the brand initiatives around product innovation, added-value services, shopping experience, and communication that contributed to exceptional customer experience.
DMS your entire inventory live on FleetRates.com with HomeNet's WebiolPro and FleetRates. Be one of over 16,000 dealers across the nation who use Webiol to export their live inventory online. No Long Term Contracts or Commitments. Sign up today for FleetRates.com and WebiolPlus. Become a FleetRates.com certified dealer to get noticed and Sell More Cars.
Data. It’s everywhere and clearly it’s an integral component of email marketing. As marketers, we’ve embraced the ‘data journey’ through the years and have experienced first-hand the benefits as to how data enables our personalization strategies – our goals. In this interactive session, we’ll discuss the past, present and future of data and explore the innovative applications of data that brands are leveraging to advance their email marketing. Join our storytelling session to learn how we’ve gone from first name in the inbox to personalized content that’s relevant to the unique interests of each individual consumer.
Learn how to use paid search advertising to generate a flood of appliance repair leads for your appliance service business. Pay Per Click marketing is one of the fastest ways to improve your lead generation strategy
Customer Service + Branding = Added ValueMartha Brooke
Is your contact center reinforcing or degrading your company's brand?
Read about to improve customer service by adding value.
Branded customer service adds value to each customer interaction by reinforcing and demonstrating the qualities that make your company unique. It reminds customers why you’re special, shows that you care, and makes an impression that is vastly more powerful than any TV ad, web banner, or promotional piece could ever be.
Email connect@InteractionMetrics to learn more!
Attorneys need text message marketing to keep in touch with current and new clients... When it comes to appointment reminders. Nothing beats sms Dominator attorney appointment reminder system
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Social Media Marketing and Internet Reputation Management for Car Dealers...
For more information on various services available for car dealers, visit http://www.SocialAutoSales.com and join the online network set up by Ralph's ADP Social Media Reputation Management Team at http://www.ADPsocial.com
giffgaff's Strategy - The Underdog Leading in CXLHBS
giffgaff’s network users are not only at the heart of their business, they are their business. A consistent brand image has brought them out on top in customer satisfaction in the UK, outperforming all competitors including O2, EE and Virgin.
How are they continuing to encourage and harness the power of a loyal and engaged community? How do they continue to deliver mutually beneficial value while staying true to their core values?
This report will introduce giffgaff’s core ideas, and explore their Customer Value Proposition using our CVP Canvas to identify the brand initiatives around product innovation, added-value services, shopping experience, and communication that contributed to exceptional customer experience.
DMS your entire inventory live on FleetRates.com with HomeNet's WebiolPro and FleetRates. Be one of over 16,000 dealers across the nation who use Webiol to export their live inventory online. No Long Term Contracts or Commitments. Sign up today for FleetRates.com and WebiolPlus. Become a FleetRates.com certified dealer to get noticed and Sell More Cars.
Data. It’s everywhere and clearly it’s an integral component of email marketing. As marketers, we’ve embraced the ‘data journey’ through the years and have experienced first-hand the benefits as to how data enables our personalization strategies – our goals. In this interactive session, we’ll discuss the past, present and future of data and explore the innovative applications of data that brands are leveraging to advance their email marketing. Join our storytelling session to learn how we’ve gone from first name in the inbox to personalized content that’s relevant to the unique interests of each individual consumer.
Learn how to use paid search advertising to generate a flood of appliance repair leads for your appliance service business. Pay Per Click marketing is one of the fastest ways to improve your lead generation strategy
Customer Service + Branding = Added ValueMartha Brooke
Is your contact center reinforcing or degrading your company's brand?
Read about to improve customer service by adding value.
Branded customer service adds value to each customer interaction by reinforcing and demonstrating the qualities that make your company unique. It reminds customers why you’re special, shows that you care, and makes an impression that is vastly more powerful than any TV ad, web banner, or promotional piece could ever be.
Email connect@InteractionMetrics to learn more!
Attorneys need text message marketing to keep in touch with current and new clients... When it comes to appointment reminders. Nothing beats sms Dominator attorney appointment reminder system
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2. What Is Text Message Marketing?
SMS (Short Message
Service) Text Message
Marketing is the ability to
send “permission-based”
text messages to a group of
people who have opted-in to
your mobile list.
The small, yet powerful, 160
character space is one of the
best marketing tools
available today.
4. Why Text Message Marketing?
More Than 6 Most Mobile
BILLION Mobile Users Send and
Subscribers Receive Text
World-wide Messages Daily
Consumers More Than ½ of
ALWAYS Have U.S. Mobile
Their Mobile WHY? Spending is
Devices with LOCAL
Them
4.1 Billion Texts Text Messaging
Are Sent Daily in is the Most-Used
the U.S Alone Mobile Service
5. Benefits of Text Message Marketing
Extremely TARGETED
Permission-Based (Opt-in)
Reliable, INSTANT Reach
6. Benefits of Text Message Marketing
High Open Rates
High Response Rates
Reduced Advertising Costs
7. Benefits of Text Message Marketing
Personalized Communication
Builds Client Loyalty
Can Go Viral
8. Ways to Build Your Mobile List
Text to Website Email
Join Sign-Up List
Email Your
People Opt-in Add a Mobile
Customer List
Using Your Sign-Up
and Ask Them
Keyword and Form to Your
to Join Your
Short Code Website
Mobile List
9. Ways to Build Your Mobile List
Social
Media Newsletter Manual
Sign-Up Sign-Up Sign-Up
Ask Your
Manually
Social Media Create a
Add New
Followers to Newsletter on
Clients Who
Join Your Auto Topics
Agree to
Mobile List
Join
10. Where to Advertise Your
Short Code and Keyword?
Car Dealership
Text 55 Flyers
555 to N
and Ge EWCAR Business Cards
t 10% Ca
O n Y ou sh Back
r Purch
ase Radio Ads
TV Commercials
Billboards
T-shirts
Posters
Anywhere Else Your
Target Market Will
See Them!
11. Text Message Marketing Ideas
For Your Car Dealership
Idea #1
Idea #1 Idea #2
Idea #2 Idea #3
Idea #3
Use Send Text
Offer Mobile Appointment Message
Coupons and Reminders to Offers on
Discounts Cut Down on Slow Days to
“No-Shows” Increase
Traffic
12. Text Message Marketing Ideas
For Your Car Dealership
Idea #4
Idea #4 Idea #5
Idea #5 Idea #6
Idea #6
Send Your
Alert Send
Customers
Audience Customers
Special
About New Helpful Auto
Instructions
Auto Tips from
Before a
Inventory Time to Time
Closing
13. Text Message Marketing Ideas
For Your Car Dealership
Idea #7
Idea #7 Idea #8
Idea #8 Idea #9
Idea #9
Use QR Codes Hold
Use QR
to Direct Contests
Codes to Give
People to with Your
Your
Your Website Mobile List
Prospects
or Directions to Keep
Instant
to Your Them
Details About
Dealership Engaged
Your Vehicles
14. Text Message Marketing Ideas
For Your Car Dealership
Idea #10
Idea #10 Idea #11
Idea #11 Idea #12
Idea #12
Communicate Conduct
Send “Thank Client
You” Efficiently
With Staff Satisfaction
Messages to Surveys and
Your Members
Polls
Customers
15. Different Types of Text Marketing Uses
for Appointments
Types of Text
Marketing Uses
for
Appointments
Confirmation
Reminder Cancellation
16. Different Types of Text
Marketing Campaigns
Types of Text
Marketing
Campaigns
Save Spend Purchase Get a
More More More Freebie
18. Confirmation
Ms. Smith, you
have an
appointment
EXAMPLE with Car Spot on
January 6th at
3pm. Please call
555-555-5555 if
you can not
make it.
19. Reminder
Mr. Jones, your
quarterly Oil
EXAMPLE Change is due.
Please contact
Car Spot at 555-
555-5555 to
schedule.
20. Cancellation
Mrs. Brown, I am
sorry, but we had
to cancel your
EXAMPLE appointment with
Car Spot on Jan
9th. Please call us
to reschedule at
555-555-5555
21. Save
More
Show this text
to receive 10%
EXAMPLE off of any Vehicle
purchase at Car
Spot
EXP 5/15
22. Spend
More
Spend $25,000
or more at Car
EXAMPLE Spot and receive
$100 OFF
added features
when you show
this text. EXP
5/15
23. Purchase
More
Purchase a
Luxury Vehicle
EXAMPLE and get
20% OFF of
added features.
EXP 5/15
24. Get a
Freebie
Come in to Car
Spot for an oil
EXAMPLE change and get a
Car Wash for
FREE. EXP
5/15
25. Benefits of Appointment
Reminders
Reduce “No-Shows”
Ability to Fill More Canceled
Appointments
Lowers Lost Revenue
Saves Staff Some Time
Easy - No Software or Technical
Knowledge Required
26. How to Use QR Codes
Send Users to a Mobile
Video Tour of Your
Vehicles
Send Users to Your Photos
and Social Media Sites
Send Viewers to Your
Coupons and Discount
Offers
27. How to Use QR Codes
Put Your QR Codes on ALL
Marketing Materials
Put QR Codes on Your
Invoices and Other Paperwork
28. Text Message Marketing
Points to Remember
Tell List Subscribers What to
Expect as Soon as They Join
Always Include Your Car
Dealership’s Name in Your
Messages
Make it Easy for Your Customers
to Opt-Out of Your List
Notify Customers of Potential
Text Message Costs
29. Sending Out Sporadic,
Inconsistent Messages
Sending Out Spam
ONLY Sending Out Promotions
30. THANK YOU
For Viewing Our Text Message
Marketing Presentation!
If You Would Like More Information About
Text Message Marketing, Contact Me Today.
Powered By:
Sms Dominator
Editor's Notes
There Are More Than 6 BILLION Mobile Subscribers (87% of the World Population) Text Messaging is the Most-used Mobile Service It is the King of Mobile Marketing Consumers ALWAYS have their mobile devices with them Most Mobile Users Send and Receive Text Messages Daily