This document discusses how text messaging marketing can be used to build customer databases and drive business goals like increased transactions and new customers. It provides examples of how different businesses like insurance agencies, grocery stores, restaurants, and schools can implement text messaging marketing by: - Building databases of current customers by including a mobile opt-in on paperwork - Approaching partner businesses to do cross-promotions and build each other's databases - Using the databases to send timely messages with offers, promotions, and information to drive behaviors like transactions, visits, and social media engagement.