Mobile phone usage trends in 2014 show that text messaging has surpassed phone calls as the primary use of mobile devices. A survey of over 600 smartphone users found that 41% prefer texting over calling. Younger age groups are more likely to text than call, with nearly 60% of 18-29 year olds preferring texting and 44% of 30-44 year olds, compared to older age groups who still favor phone calls slightly over texting. iPhones are the most popular platform for texting across all age groups.

1. 2014
MOBILE
CONSUMER
TRENDS

2. Carrier 41%10:15 AM
3 1
So we already know about
Mobile Trends in theWorkplace.
What do people like to do most
with their mobile devices...
Outside of work?

3. Carrier 41%10:25 AM
We surveyed over
smartphone users with
SurveyMonkey Audience
to find out!
600

4. Here’s what we learned...

5. OK
SEND
END
CALL
2ABC
1
3D
5JKL
4GHI
7PQRS
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Forget about using your mobile
phone to make a phone call...
so last year.

6. And we really do
mean “last year”.
In 2013, only
of people said they
use their mobile
phone to make
phone calls.
35%

7. SendiMessage
Q W E R T Y U I O P
Delivered
In 2014, it’s all about
text messaging
41% use their phones for
texting instead of talking.

8. Carrier
41%
10:15 AM
3
1
But as with many things in life...
Age DOES make a difference.

9. iMessage
Today 10:25 AM
SendiMessage
Q W E R T Y U I O P
A S D F G H J K L
Z X C V B N M
returnspace.?123
iMessage
Carrier 41%10:25 AM
BFFMessages Contact
Delivered
I know—RIGHT!?
then I was like all, eweee...
OMG!! :-)
ROTFL!!!!!
Nearly 60% of
18 – 29 year olds use
their mobile devices
for texting.

10. iMessage
Today 10:25 AM
SendiMessage
Q W E R T Y U I O P
A S D F G H J K L
Z X C V B N M
returnspace.?123
iMessage
Carrier 41%10:25 AM
SAMMessages Contact
Delivered
Absolutely—I wouldn’t
miss it for the world.
Hey, so are we still on
for Friday night?
Compared to 44% of
30 – 44 year olds who
prefer to text over
a phone call

11. vs
45% 28%
Making phone calls for those aged
45 – 60 is more popular than texting.

12. iPhone vs Android?
VS

13. iPhones are #1
for all age groups
1st

14. Ready to start
your own project?
See our full survey results on mobile trends
in the workplace & for personal use.
visit our resource page