![Most business rules are unmanageable
public class Application {
private Customer customers[];
private Customer goldCustomers[];
...
public void checkOrder() {
for (int i = 0; i < numCustomers; i++) {
Customer aCustomer = customers[i];
if (aCustomer.checkIfGold()) {
numGoldCustomers++;
goldCustomers[numGoldCustomers] = aCustomer;
if (aCustomer.getCurrentOrder().getAmount() > 100000)
aCustomer.setSpecialDiscount (0.05);
}
}
}
©2012 Decision Management Solutions 13](https://image.slidesharecdn.com/businessrulesindecisionmanagementsystems-120314112559-phpapp01/75/Business-rules-in-decision-management-systems-14-2048.jpg)
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Business rules in decision management systems
The document discusses the importance of business rules in decision management systems, highlighting their role in automating decisions and improving business agility. It outlines the benefits of business rules management systems, including cost reduction, improved decision making, and robust governance. It emphasizes the necessity for clarity, transparency, and an integrated approach to manage decision logic effectively.
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Business rules in decision management systems
- 1. The use of business rules in Decision James Taylor Management CEO Systems
- 2. Real Decision ManagementSystems © Decision Management Solutions, 2011 1
- 3. AGENDA 1 2 Introducing Decision Management Business Rules in Decision Management 3 Business Rules Management Systems Systems Systems 4 5 6 Policy and The Role of Questions and Analytic Rules Decisions in Wrap Up Business Rules Success
- 4.
- 5. A changing world Changing Scale Changing Expectations Changing Interactions ©2012 Decision Management Solutions 4
- 6. Needs Decision ManagementSystems Agile Analytic Adaptive ©2012 Decision Management Solutions 5
- 7. Candidate decisions Determineif a customer is eligible for a benefit Validate the completeness of an invoice Calculate the discount for an order Assess the risk of a transaction Select the terms for a loan Choose which claims to Fast Track These are decision words The system must answer a question each time ©2012 Decision Management Solutions 6
- 8. Suitable decisions Repeatable Non trivial Measurable Candidate for business automation impact ©2012 Decision Management Solutions 7
- 9. 3 Steps toDecision Management Discover Build Improve ©2012 Decision Management Solutions 8
- 10. Business Rules in DecisionManagement Systems
- 11. Business rules “ … statements of the actions you should take when certain business conditions are true. ” ©2012 Decision Management Solutions 10
- 12. What can youdo with business rules in DMS? Automate Claims Personalize the experience Detect fraud Create loyalty Target Cross-Sells And more… ©2012 Decision Management Solutions 11
- 13. Why Manage BusinessRules Reduce Costs • Fewer resources, less time to change decisions • Lower fines, legal costs from bad decisions • Reduced IT costs to implement decisions Improve Decision Making • Clear policies and procedures • Consistently applied across channels, systems • Increased accuracy from business users control Business Agility • More rapid response to business threats • Fewer missed opportunities • Faster time to market ©2012 Decision Management Solutions 12
- 14. Most business rulesare unmanageable public class Application { private Customer customers[]; private Customer goldCustomers[]; ... public void checkOrder() { for (int i = 0; i < numCustomers; i++) { Customer aCustomer = customers[i]; if (aCustomer.checkIfGold()) { numGoldCustomers++; goldCustomers[numGoldCustomers] = aCustomer; if (aCustomer.getCurrentOrder().getAmount() > 100000) aCustomer.setSpecialDiscount (0.05); } } } ©2012 Decision Management Solutions 13
- 15. Clarity and transparencyare needed If customer is GoldCustomer and Home_Equity_Loan_Value is more than $100,000 then college_loan_discount = 0.5% If member has greater than 3 prescriptions and prescription’s renewal_date is less than 30 days in the future then set reminder=“email” If patient’s age is less than 18 and member’s coverage is “standard” and member’s number_of_claims does not exceed 4 then set patient’s coverage to “standard” ©2012 Decision Management Solutions 14
- 16.
- 17. Neither code norend user tools work Volume ©2012 Decision Management Solutions 16
- 18. What Makes aBRMS Compelling Design Transparency Execution Transparency Agile Compliance Collaboration Platform for analytics ©2012 Decision Management Solutions 17
- 19. Decision Logic Management Decision Making Logic Technical Rule Management Verification and Testing Validation Non-technical Rule Management Impact Analysis Rule Repository Deployment Decision Service Data Management Runtime Rule Package Data Store Generated Code Business Rules Engine Logging Operational Data Store ©2012 Decision Management Solutions 18
- 20. Policy and analyticrules
- 21. Decision logic hasmany sources Decision ©2012 Decision Management Solutions 20
- 22. Three kinds ofanalytic rules Risk Fraud Opportunity © Decision Management Solutions, 2011 21
- 23. The role ofdecisions in effective business rules solutions
- 24. Build decision-making components Operational Systems Decision Analytic Systems ©2012 Decision Management Solutions 23
- 25. Process rules arenot decision rules Flow control, routing Analyst/IT ownership Governed as part of the process Lifecycle dependent on process Business lifecycle Process Rules Business Process Decision Point Business decision making Tasks Analyst/LOB Manager ownership Governed by the business Independent lifecycle Decision Rules After Gladys Lam, BRSolutions ©2012 Decision Management Solutions 24
- 26. Enterprise rules drivedecision rules Business Process Business Rules Process Rules Business Process Rules Business Process Rules Decision Rules Decision Rules Decision Rules Decision Rules Rule Management Enterprise Rule Repository Rule Management Rule Management ©2012 Decision Management Solutions 25
- 27. Business Rules andDecision Services ©2012 Decision Management Solutions 26
- 28. Help the businessto manage decisions I want to relax my underwriting policy I want to be able to promote a new product combination So you business-types want to be able to change your business rules? I need to add the new regulations No… ©2012 Decision Management Solutions 27
- 29. Essential elements inrule management One size does not fit all Not all business rules are managed the same way Develop rule management one decision at a time Identify patterns for approval, governance BUSINESS rule management Link decisions to business priorities, organization Describe decisions in business terms, business focus Impact analysis is critical Business owners won’t make changes without it Show the business impact of decisions ©2012 Decision Management Solutions 28
- 30.
- 31. Decision Management Systems What if you could make your systems active participants in optimizing your business? What if your systems could act intelligently on their own? Decision Management Systems can do all that and more. This book shows how to integrate operational and analytic technologies to create more agile, analytic, and adaptive systems. Discount Code: TAYLOR4389 For more information about this new release, visit www.decisionmanagementsolutions.com/book ©2012 Decision Management Solutions 30
- 32. Advice: Find decision-makingrules Analyze and manage the business rules that underpin your operational decisions ©2012 Decision Management Solutions 31
- 33. To Decision ManagementSystems ©2012 Decision Management Solutions 32
- 34. Learn more Webinars Workshop in Berlin Predictive Analytics and Decision Management Decisions and Decision April 11, 7am PT/16:00 CET Management June 4 and 5, 2012 Report on platform Berlin, Hotel Alexander Plaza technologies Identifying decisions decisionmanagementsolutions.com/ Design of decisions decision-management-technology Managing decision logic Decisions in systems Getting started Details at http://www.enterprise-design.eu ©2012 Decision Management Solutions 33
- 35. James Taylor CEOof Decision Management Solutions Works with clients to improve their business by applying analytic technology to automate & improve decisions Spent the last 9 years championing Decision Management and developing Decision Management Systems ©2012 Decision Management Solutions 34
- 36. Thank You James Taylor, CEO james@decisionmanagementsolutions.com 35