This document provides a summary of Brian N. Simon's qualifications and experience for a Network Technician position. It outlines his computer skills including networking, security, troubleshooting, and various operating systems. It also lists his IT certifications and work history in data center technician roles performing tasks such as hardware installation, cabling, monitoring systems, and customer support.

1. Brian N. Simon
6268 Skysail Rd. Fort Worth, TX 76179 ▪ (954) 871-9544 ▪ b_nsimon1@hotmail.com
SUMMARY
Dedicated individual with exceptional problem solving, technical and analytical skills looking to secure a Network
Technician position in a reputed organization that can offer me immense opportunities to contribute my skills and
knowledge of installing and maintaining computer network systems and contribute in maximum uptime in the
productivity of the company.
QUALIFICATIONS
*Excellent documentation and communication skills
*Exceptional versatility and adaptability
*Dedication and drive as a hard-working individual
*Ability to manage multiple tasks in a pressured environment
*Ability to adapt to new technologies
COMPUTER SKILLS
* Rebuild and repair computer desktops,laptops,printers and scanners
* Computer networking, network security, cabling, troubleshoots, updates, and Installations
* Basic configuration of routers,Switches and Servers
* Understanding of SNMP, FTP, SMTP, HTTP, Cloud Computing
* Understanding of storage principles including RAID technology and operating systemdisk management
* Active Directory services, DHCP, DNS, WINS, FTP
* VMWare virtual center 5.1, vSphere, vCloud, vCenter, vMotion
* Spreadsheets,Databases,faxes, Exchange 2010-2013, Server 2008/2012, Linux/Ubuntu
* Basic knowledge of webhosting,WebSphere, cPanel, MS SQL, php, Perl, joomla, IIS
IT CERTIFICATIONS
* CompTia Network +
EDUCATION
Barry University, Miami, Fl 2009-2011
Bachelors of Science Information Technology
Keiser University, Ft. Lauderdale FL
Associates ofScience Information Technology 2007-2009
WORK EXPERIENCE
01/2016 - Current
Rackspace, Grapevine, TX
Data Center Technician
• Utilization of monitoring software and ticketing systems to provide customer support
• Design, deploy and maintain x86-based hardware components including, Dell Power Edge 2850/2950, DL380,
Gen 9, WCS blade servers,HP DL380, BL460c, Cisco UCS BL200, and C240
• Clear understanding of storage principles including RAID technology and operating systemdisk management
• Install and cable storage NAS enclosures

2. • knowledge and support of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu
Linux as well as an understanding of VMware ESX server
• Identify and solve network connectivity and performance issues.
• Network security, anti-virus, updates and installations
• Setup and reserve network infrastructure for incoming devices
• Configure and support network devices, hardware including switches,firewalls and load-balancers
• Reserve and setup network infrastructure within DC for customers
• Customer configuration maintenance; including hardware modification, operating systeminstallation, mounting of
the devices within cabinets and completion of all cabling needs required
• Provide remote desktop support for end users through RDP, Dell Open Manage,DRAC, HP ILO, and HPE
OneView
• Research, troubleshoot, document and deploy firmware and upgrades on WCS blade servers and Cisco UCS blade
enclosures
• Add and replace drives on EMC/VNX systems
• Install and troubleshoot copperand fiber cabling utilizing Fluke and JDSU testers.
• Provide technical communication relating to customer configurations and projects
• Understanding of the overall data center environment to include the relationship between electrical, HVAC and
redundant infrastructure systems
• Responsible for adhering to company security policies and procedures, including health and safety,and local
governing requirements as directed
• Experience working with both managed and self managed customers within the Data Center
• Work with Inventory team to order and document parts incoming/outgoing within the Data Center
• Serve as the primary technical escalation point for all DCOPS Technician II personnel
• Assist with the on boarding and training of new DCOPS personnelwithin the team
• Responsible for executing and maintaining meticulous 5S and housekeeping practices
ATOS IT Solutions, Cheyenne Wyoming 11/2014-12/2015
Data Center Lead Technician
• Perform ticket management and network monitoring via MSasset,Microsoft Network Monitor, HPE OneView
Nagios, and Wireshark
• Document and analyze findings and possible impacts to proposed changes and/orreleases in order to identify
impediments before they become a problem
• Demonstrate attention to detail, customer service, oral/email communication and problem solving by utilizing
monitoring software to monitor networks and devices, MS outlook 2013/Skype for email communications, and
troubleshooting techniques to resolve systemissues.
• Apply analytical processes to plan, design or implement new or improved systems to meet business needs
• Assist in various vendor projects and assignments to deploy midrange servers, blades, and enclosures into the data
center.
• Familiar with Cisco systems,Junipers, EMC, VMax, SANS, NAS, Azure, WCS blades
• Assist EMC team with deploying EMC Storage devices into the DC
• Perform hand support on EMC storage devices when necessary
• Install and troubleshoot copperand fiber cabling utilizing Fluke and JDSU testers.
• Reserve and setup network infrastructure within DC for customers
• Software Deployment technologies (Altiris, Ghost, repackaging tools and remote imaging
• Customer configuration maintenances; including hardware modification, operating systeminstallation, mounting
of the devices within cabinets and completion of all cabling needs required
• Works hand in hand with project managers, engineers, administrators, and customers to deliver projects on time
• Provide remote desktop support for end users through RDP, Dell Open Manage, DRAC, HP ILO, and HP
Openview
• Design, deploy and maintain x86-based hardware components including, Dell Power Edge 2850/2950, DL380,
Gen 9, WCS blade servers, HP C7000, HP DL380, BL460c, Cisco UCS BL200, and C240
• Troubleshoot copperand fiber cabling to include the initial installation testing as well as troubleshooting
connectivity issues with previously deployed copper and fiber cabling
• General understanding ofthe overall data center environment to include the relationship between electrical, HVAC
and redundant infrastructure systems

3. • Responsible for adhering to company security policies and procedures, including health and safety,and local
governing requirements as directed
• Serve as the primary technical escalation point for shift
• Assist with the on boarding and training of new DCOPS personnelwithin the team
• Provide troubleshooting support forservers, infrastructure and network devices
• Diagnose and repair server errors, infrastructure issues and network connectivity problems
• Install/upgrade/replace server, device or network components, (switches, routers,firewalls)
• Installation/Decommission of Equipment, Cabinets, Cabling, and servers
• Involvement in project work (installations, imaging design, upgrades,re-homes)
• Perform server administrative tasks,Active Directory, virtualization
• Perform network cable installation and removal to support infrastructure needs
• Update and edit documents into SharePoint
• Participate in network and systems design
• Defend against unauthorized access to systems network and data
• Review operational and technical security aspects associated with specific sites and facilities to determine
vulnerability and threat
• Monitors and tracks controlled access programs to ensure implementation and viability of appropriate systems
security policies
• Network security, anti-virus, updates and installations
• Perform server/hardware maintenance (HP, Cisco, IBM, Dell, Brocade, Juniper, WCS,)
• Perform inventory maintenance for information management support
• Perform tape swaps and rack maintenance as assigned
• Perform server Operating Systemand application imaging/installation
• Verify, reserve and provision network resources
• Perform systemfirmware and ROM maintenance
• Perform tape backup maintenance/ System backups(Avamar)
• Participate in team meetings and able to work flexible schedules
Greenhouse Data, Cheyenne Wyoming 06/2014-12/2014
Data Center NOC Technician
• Perform tasks within a collaborative team environment
• Utilization of monitoring software and ticketing systems to provide customer support via, Nagios, CORE, Open
Manage, Trend Micro and Wireshark
• Monitors and tracks controlled access programs to ensure implementation and viability of appropriate s ystems
security policies
• Demonstrate attention to detail, customer service, oral/email communication and problem solving by utilizing
monitoring software to monitor networks and devices, MS outlook 2013/Skype for email communications, and
troubleshooting techniques to resolve systemissues.
• Document and analyze findings and possible impacts to proposed changes and/orreleases in order to identify
impediments before they become a problem
• Apply analytical processes to plan, design or implement new or improved systems to meet business needs
• Defend against unauthorized access to systems network and data
• Review operational and technical security aspects associated with specific sites and facilities to determine
vulnerability and threat
• Update and edit documents into SharePoint
• Ensure the reliable and efficient operation of an IT helpdesk/Data Center
• Verify approved policies and procedures are followed for access controland re-certifications of user access to
applications
• knowledge and support of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu
Linux as well as VMware ESX server
• VMWare virtual center 5.1, vSphere, vCloud, vCenter, vMotion, Virtual SANs
• Familiar with Cisco systems,Junipers, EMC, VMax, BMC, SANS, NAS, WCS/UCS blades
• Monitor, troubleshoot & repair networks, servers, and telecommunications

4. • Linux Patching, installations and configurations, (Redhat, CentOS, Ubuntu,Solaris)
• Resolve customer problems via phone,e-mail or ticket systems within SLA/escalation
• Install, repair, upgrade and replace computer hardware/software
• Participate in team meetings and able to work flexible schedules
F2Onsite, Colorado Springs 01/2013-05/2014
Systems Field Service Technician
• Provide support and repairs for laptop, desktop,printer, scanner,and mobile devices
• Install/repair computer software, printers, POS and Xerox Systems
• Support and maintain Dell and HP products
• Consult with clients to schedule appointments and resolve technical issues
Broward Supervisor of Elections, Ft. Lauderdale, FL 10/2011-12/2013
Computer Technician
• Setup/ repair computer EVID and POS systems
• Troubleshoot & resolve network connectivity and computer issues
• Install, repair, upgrade and replace computer hardware/software
• Resolve customer problems via phone,e-mail or ticket systems within SLA/escalation
• Document and analyze findings and possible impacts to proposed changes and/orreleases in order to identify
impediments before they become a problem