This document contains a summary of Assan Samba's career experience and qualifications. He has over 15 years of experience in IT with a focus on network engineering. He has extensive experience working with Cisco routers, switches, firewalls, and wireless networks. Currently, he works as a Network Engineer where he manages network infrastructure for multiple sites, including firewalls, routers, switches, and access points.

1. Assan Samba 1400 Greenbrier Dear Road, Anniston, AL 36207 (404) 734-3237
Career Overview
A results-driven IT professional with extensive experience in the engineering, administration and support of network
operating systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation
of LAN/WAN network systems. I have a hands on and detail oriented approach to ensuring the smooth operation of
network operating systems. I have over 15 years of experience building and maintaining network operating systems as
well as troubleshoot and resolving network connectivity issue. I am an expert at anticipating and mitigating potential
failures, and have extensive experience of route cause analysis, fault isolation, router and switch configuration and
troubleshooting. During a lengthy career I have worked on routers, switches, access points, VMware, NetApp, server
hardware, software, cabling, as400 servers, system upgrades and technical documentation. Right now I would like to
work for a company that is committed to helping their staff reach their professional and financial goals.
Qualifications
CISCO Certified Network Professional (CCNP R&S) ASA, Router & switch configuration
CISCO Certified Network Associate (CCNA R&S) VMware support and maintenance
CISCO Certified Network Associate (CCNA Security) LAN/WAN management
CompTIA A+, Network +, and Security + CISCO Call Manager
Data Center management Excellent problem solving skills
Technical Skills
Operating Systems: Windows NT, 2000, XP, 2003, 2008, Windows 7, UNIX and Linux
Database: MYSQL, SQL, PSQL, TSQL and Microsoft Access
Cisco Routers & Switches: 2911, 2811, 7200, 3750, 3650, 3560, 3550 and 2960.
Applications: Solarwinds NPM, Solarwinds NTA, Cisco Works, Site scope, Manage Now, Active Batch, SCCM,
Remedy, EMS, Foot Prints, LANDesk, Websense, VIMS, IMS, SharePoint, Exchange, VMware ESXi, Hyper-V
Cisco Firewall: ASA 5505 and 5520
Wireless LAN Controllers: 4400 and 3500
SAN: NetApp, FreeNAS
Mainframe: Hands-on mainframe experience, AS400
Work Experience
Network Engineer Sept 2013 - Present
New South Express – Lincoln, AL
 Created new network design and assess the network requirement and suggested recommendation based on
the requirements to the management.
 Install, configure and manage Cisco ASA, routers, switches and access points across multiple sites.
 Manage 1 ASA, 2 cisco routers, 39 switches, 50 AP’s and 3 WLC across multiple sites
 Responsible for the installation, support and management of network technologies operating in 24x7 business
environment.
 Identified, diagnosed and resolved network problems.
 Performed complex implementation and maintenance tasks on the LAN and WAN.
 Provided daily operational support and system administration for core network infrastructure.
 Instituted new network infrastructure that improved systems efficiency and dependability.
 Initiated network enhancements that reduced network downtime from 30% to nearly 0%.
 Recognized for quickly troubleshooting problems and offering effective low-cost solutions to meet requirements
of minimal operating budget.
 Recommended network design changes/enhancements for improved systems availability and performance.
 Assessed network performance to ensure that it meets the present and future needs of the business.
 Strong working familiarity with Cisco IOS with hands-on experience configuring Cisco ASA, routers, switches,
WLC and Access Points.
 Work with the following networking protocols (EIGRP, BGP, HSRP, IPSEC, GRE, STP, IPS)

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 Filter network traffic as well as open and closed ports using ACLs
 Performed network maintenance and system upgrades including service packs, patches, hot fixes and security
configurations.
 Created a GRE tunnel between two sites to be used for cellular backup.
 Configure IPS on a CISCO router for packet filtering
 Monitor and manage CISCO ASA firewall as well as open and closed ports on the firewall
 Upgraded CISCO IOS on routers and switches.
 Replace CISCO switches that have reach their EOL with newer switches and copy and modify the
configurations to the new switches.
 Work with CISCO call manager to manage VoIP phones.
 Created backup strategies for the data and recovery plan for the network.
 Configure BGP and EIGRP protocol for our MPLS connection
 Developed solution to provide regular daily and weekly backups for 12 VMware servers.
 Install and configure Solarwind Network Performance Monitor and Network Traffic Analizer to be used for
network traffic monitoring and analysis.
 Created VLANs and assign switchport to the new VLAN
 Written accurate technical documentation
 Manage all the CISCO equipments such as ASA, Routers, Switches, Wireless LAN Controllers and AP’s.
 Researched analyzed and recommended the implementation of software or hardware changes to rectify any
network deficiencies or to enhance network performance.
 Setup and maintain VMware and NerApp servers.
 Created aggregate and volume on NetApp and resize volume to meet business need.
 Re-design the network diagram using Microsoft Viso.
 Manage both windows 2008 physical servers and VMWare servers.
 Manage DHCP and DNS servers
 Manage user accounts and groups in active directory
 Use websense to control users access to websites
 Provided support for AS400 Servers and work helpdesk tickets
Network Engineer Jan. 2013 – Sept. 2013
IT For All Solution - Atlanta, GA
 Installation & patching, maintenance and performance tuning of windows operating systems
 Analyze network requirements for various business initiatives and make specific recommendations for
implementation
 Participated in a chain management process to plan and manage the installation of new systems, upgrades to
existing systems and enhancements to the IT infrastructure
 Optimize performance by conducting analysis and fine tuning of the LAN
 Installed Cisco Routers for Corporate IT Solution at their customer sites all around metro Atlanta area
 Did server installed, data backup, PC and laptop build and repair for customers all around metro Atlanta area
 Installed Routers, Switches, Firewalls, and Servers for HP Ericsson at their multiple sites in Georgia
 Ran fiber cables and patched cords between switches on different floors at multiple HP Ericsson sits
 Participated in a server moved for AT&T; ran all the fiber connections to the EMC
 Provided Technical support for Medical Mutual of Ohio
 Did Windows 7 Deployment for HP at their Liberty Mutual sites in Georgia
Network Administrator – Contract Feb. 2012 - Jan. 2013
3M Georgia Fulfillment Center - Atlanta, GA
 Performed network administration functions, set up network user accounts/permissions, reset passwords, and
administered group policies via Active Directory
 LAN/WAN daily operations: Maintained router and switch configurations updated and changed configurations
depending on corporate requirements
 Setup and maintained DNS, DHCP and SQL servers
 Maintain system requirements and functional design specifications to meet user needs and to ensure design and
integration standards
 Provided support for mobile devices such as Blackberry, Android and I-Phones

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 Formulate a comprehensive booklet that provide easy troubleshooting steps for training manual
 Configured Firewalls, setup and maintained VPN tunnel between sites
 Setup AnyConnect Remote access VPN
 Implemented Domain-Base DFS and created links, added groups and assigned rights to folders
 Setup and maintained Windows 2008 servers, VMware servers, windows 7 desktops, and network printers
 Setup and maintained reservations for new computers added to the network
 Setup and maintain online backups and manage disk space usage
 Setup and maintain Norton antivirus software on all the desktop and laptop computers
 Created and modify plate design using Adobe CS5 to meet business need and requirement
 Modify plate design in VIMS to meet business need and requirement
 Supported applications such as Office 2010, VIMS, IMS and IMES
 Directed and supervised the production work force
Network Administrator – Full Time Jan. 2009 – Feb. 2012
Ed Voyles Automotive Group - Marietta, GA
 Provided daily administration, maintenance, installations, and upgrades of server hardware and cabling
 Installed, maintained, and configured Cisco routers/switches, and wireless networks
 Install, configure and maintain all LAN hardware and cabling
 Setup and managed windows 2003, 2008 and VMware servers
 Designed system changes to meet the current business needs and policies
 Detected, diagnose and troubleshoot LAN malfunctions
 Maintain DHCP, DNS, SQL and production servers
 Design and Develop networks
 Setup new servers and workstations and added them to the domain
 Researched, recommended and implemented network enhancements that improved system reliability and
performance
 Centralized the network system in a new way in order to smooth out work processes between departments by
ensuring easy access to data
 Responsible for network performance, network traffic analysis, capacity planning, monitoring and reporting network
throughput via SolarWinds management platform
 Manage and deploy server and desktop patches using SCCM management system
 Ran and terminated patch cords and trace end to end fiber connections
 Work in the datacenter by racking and re-racking servers and cleaning up patch cords on the patch panel
 Troubleshoots hardware, software, and operating systems issues
 Maintain the acceptable level of security on all systems
 Work closely with Time Warner to install new T1 lines
 Work closely with Deltacom to install new digital phone system
 Work with vendors to troubleshoot and fix automotive database problems
 Research hardware requirement for new automotive software and ordered new servers that meet the needs and
requirements
 Created and maintained reservations for new computers added to the network and managed IP address allocations
 Created and managed employees' accounts using active directory
 Created and maintain OUs and moved user accounts to various groups
 Created and added new GPOs to various OUs to control user access to network resources
 Created a custom GPO setting for the purpose of controlling the user desktop environment
 Change user profile settings from local to roaming by creating a share folder and copy employee’s local profile into
the folder, and configure the properties of users account to use this network-based roaming profile
 Created file shares and folders
 Use Image X to create multiple images for a large scale Windows 7 deployment
 Created and maintain ACL on the router to filter traffic across the network
 Created VLAN and added switchports
 Setup a switch as a VTP client and enable VLAN trunking on a switchport
 Configure active standby failover on PIX
 Open ports on the firewall to allow outside access into the LAN
 Provided support for mobile devices such as Blackberry, Android and I-Phones
 Trace end to end phone line and punch and activate new lines for employees
 Maintained current documentation of the network infrastructure

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System Administrator – Full Time Apr. 2004 - Dec. 2008
American Express/Harbor Payments - Atlanta, GA
 Provided 24/7 support for over 360 Windows NT4.0, 2000, 2003, and Exchange Servers across multiple platforms
 Administration and Maintenance of 50 IIS 4.0/5.0/6.0 Web servers used to Host payment processing across multiple
platforms
 Provided 24/7 support for large web-based applications
 Provided support for network connectivity and related network issues
 Provided support for Windows NT, 2000, XP, Windows 2003 server, SQL server, SharePoint and Exchange
 Determine need for and deploy patches for operating system and application software to Network Enterprise Center
(NEC) managed systems
 Managed software distribution projects including Microsoft Security upgrades and standard desktop software
 Responsible for assessing and distributing Microsoft Monthly Patches
 Reviewed logs and usage statistics, and adjusted configuration settings as needed
 Provided Hardware and software support for all Dell Power Edge, HP DL 380 series and IBM Netfinity Servers
 Assisted in moving and setup of the data center by disconnecting cables, un-racking and racking servers, routers
and switches to the new location and update configuration as needed
 Updated system users and resource configurations
 Perform the weekly and monthly db2 maintenance
 Set up network user accounts/permissions, reset passwords, and administered group policies via Active Directory
 Used Group Policy to manage employee access to internal resources
 Controlled and modified user privileges to meet the changing need of the users
 Provide phone and on site hardware/software support for systems and peripherals
 Provided support for mobile devices such as Blackberry and I-Phones
 Setup and maintain Lotus Notes 6.5.5 on Blackberry devices
 Deploy Norton antivirus software on all the desktop and laptop computers
 Responsible for ordering and replacement of computer hardware parts such as hard drive, motherboard, laptop
screens, and keypad on a laptop
 Troubleshoot and fix computer problem in a timely manner
 Installed, configure and maintain Lotus Notes 6.5.5, Window XP, office 2003/2007, oracle 10g, SQL server 2005,
VS 2005 & 2008, MS Project 2003, MS Visio 2003, and any other software as required
 Setup CISCO VPN clients on laptops and grant VPN access right through active directory
 Provided onsite support for VoIP phones on employees desk
 Respond to helpdesk tickets in a timely manner using manage-now software
Production Support Specialist - Full Time Apr. 2001 – Apr. 2004
American Express/Harbor Payments - Atlanta, GA
 Monitored all servers and merchant files using Bill Serve Application and escalated errors to appropriate group
 Monitored the processed of all servers and merchant files using Bill serve Application and escalated any errors to
the appropriate support group
 Monitor the company intranet websites for all the platforms using Sites scope and escalate any problem to the
appropriate group
 Monitored system resources such as online backups, disk space usage, and CPU usage and escalated any error
 Manually ran files that did not process using Active-batch application
 Used Sugar software to open tickets and assign it to appropriate groups
 Perform the weekly and monthly db2 maintenance
 Change the run propriety of the websites to prevent access to the sites while the database maintenance is being
performed
 Tested websites to ensure workability after the maintenance is completed
 Do a weekly server reboot during the database maintenance
 Verified successful backup and Change the backup tapes
Education
Bachelor of Science: Information Technology - 2010
Southern Polytechnic State University - Marietta, GA
Associate of Science: Applied Technology - CIS Networking Specialist - 2004
Chattahoochee Technical College - Marietta, GA