Venkatesh Eganti has over 5 years of experience in IT support and administration. He has extensive knowledge of Windows operating systems, networking, virtualization, security, and project management. He is proficient in technologies like Active Directory, Exchange, firewalls, and VPNs. Currently working as an IT Executive, his responsibilities include server support, network security maintenance, and troubleshooting desktop issues for users.

1. VENKATESH EGANTI Cell +91-9640038150
Professional Profile
• Extensive experience ininstallation,administrationandnetworkinginvariousenvironments.
• Thorough knowledge of Windows Vista; Windows XP; Windows 2000 Server; Windows Server
2003; Windows Server 2008; Windows NT; Novell; DOS; OS/2; TCP/IP; Install Shield; Ghost;
DeployCenter.
• Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy
managementConsole(GPMC);DHCP;WINS;and DNS.
• UtilizedInstall ShieldScriptingtopackage software forapplicationdeployment.
• Excellent command of running projects employing industry standard project management
techniques.
• Extensive documentationandtrainingexperience.
• Successful projectand motivator.
Operating Systems: Windows Vista; Windows XP; Windows NT 4.0; Novell NetWare; DOS
and OS/2.
Microsoft Servers: Windows 2000 Server; Windows Server 2003; Windows Server 2008;
Windows Server 2008 Core; AD 2003; Microsoft Exchange 2003;
MicrosoftExchange 2007.
Software: MS Office 2007; MS Office 2003/XP; Norton Utilities; WinFax; PC
Anywhere; McAfee; WinZip; Symantec Ghost; Heat; Remedy 7.0/6.0;
Dame Ware mini Remote Console; Email (Microsoft Exchange, Lotus
Notesmail);Oracle andmanyothers.
Hardware: Intel, 3COm, HP Proliant DL380, HP mL570, IBM x86 Servers, Dell Power
Edge m805 and others.
Virtualization: Vmware.
Professional Accomplishments
• Certifitedethical hacker
• SupportingWindows7OperatingSystemandApplications.
• SupportingIDS/IPS
• Corporate trained onCCNA SECURTIY
• Corporate trainedonCCNPSECURITY
• Corporate trainedonVPN technologies
• MCTS WindowsServer2008 Active DirectoryConfiguration(70-640)

2. Education
• B.Tech E.C.E. from lords engineering college, in 2014 with an aggregate of 62.06%
• Intermediate from excellent junior college, in 2010 with an aggregate of 60.03%
• SSC from Drs high school , in 2008 with an aggregate of 65%
Professional Experience
CHINMAYA TECHNOLOGIES . (H O) HYDERABAD
IT Executive
May 03rd 2014 to till date
Hired as a full-time IT EXECUTIVE following initial consulting role. Provide Windows
administration, LAN administration, Vmware and intrusion detection and prevention (IDP,
WhatsUp) monitoring. Also manage AD/DNS, wireless access points and load balancers.
Primary responsibility includes troubleshooting desktop hardware and software issue, reported
through the Help Desk management (HMS). Excellent experience in providing remote support
and solutions using Microsoft and 3rd party technologies such as remote desktop and Dame
ware, VNC or Wi-Fi and have the ability to be diplomatic in dealing with pressured or executive
customer situations.
• Responsible for the support for all server related issues.
• Responsible to establish and maintain an appropraite level of network security
• Responsible for ASA firewall maintance
• Participated in complete system builds, upgrades, migrations, code deployments and
patch management.
• Administered change management related to server upgrades and software installation.
• Prepared and maintained documentation of technologies, standards and procedures.
• Implemented security policy and virus protection.
• Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end
users, and recommend and implement corrective solutions, including offsite repair for
remote users as needed.
• Receive and respond to incoming calls and/or e-mails regarding desktop problems in a
courteous manner.
• Provide L1, support, Remote support, making MIS, coordination with user.
• Performing troubleshooting on assigned ticket and resolve the problem within SLA.

3. • Installation Configuration of Print devices (Network printers like, hp LaserJet 2200, hp
LaserJet 2300, hp LaserJet 2420, hp LaserJet 4250, hp LaserJet 5000, hp LaserJet 5100
and local.
• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and
statistically monitoring desktop operations.
• Collaborate with LAN technicians/network administrators to ensure efficient operation
of the company's desktop computing environment.
• Handling of Blade and Rack servers with Level 1 Support(model Hp dl380G4 & G5
Hpdl20p Blade).
• Use corporately guideline asset management systemwhere appropriate to track assets.
• Installing Active Directory Creating Users.
• Technical Troubleshooting of stock broking terminal (ODIN)
• All escalation processes immediately when appropriate, ensure trouble ticket is updated
with correct information, ensure calls are responded to within SLA.
• Remediate any known vulnerabilities on workstations as directed by corporate
information security.
• Create and maintain standard image that incorporates the latest security patches and
configurations per corporate standards.
• Good diagnosis and resolution of complex desktop problems for end users, and
recommend and implement corrective solutions. Provided connectivity (LAN, Internet)
troubleshooting and support
• Take responsibility and ownership of desktop/Laptop/Printers or any hardware (which
connected to company network) related issues through to resolutions; Liaise with key
vendors and management for support to resolve any issues.
• Technical knowledge of PC and desktop hardware and ability to troubleshoot hardware
issues at the component level.
• Technical knowledge of PC internal components, including proprietary equipment
communication cards and the associated protocols.
• Experience using drive imaging software and related peripherals to configure systems
for standard configuration.
• Working technical knowledge of current protocols, operating systems, and standards,
including Win95/98/NT/2000/XP/Win7.
• Manage the desktop, printers, DRP and vendor projects and acceptance of all project
activities.
• Maintained and track hardware and software inventory and documents.
• Upload and download files from Head office through FTP services.
• Implementing Remote desktops tool (Team Viewer, VNC & Dam ware).
• Travelling to client sites to help with installs, deployment, and troubleshooting.
• Manage IP Cameras & Bio-matrices.
• Providing technical Support at all level to Users & Clients.
• Windows systems, business applications, antivirus protection, email, and authentication
administration.
• Effective interpersonal skills and relationship-building skills.
• Knowledge with troubleshooting windows2003 ACTIVE DIRECTORY SERVICES.

4. • Windows Testing and troubleshooting of Network Problems.
• Good knowledge in routing and switching
• Knowledge in configuration of LAN& WAN.
• RAID Implementation.
• Worked with supervisor to establish and maintain an appropraite level of networking
and file security
• Performed required system maintenance to keep the physical and virtual servers tuned
for optimum performance
• Set up servers end users workstations virtual systems and network hardware and intalls
software ,hardware and cables as needed
• Organized and configured network resources
• administrating and trouble shooting 2003 server
• Managing user accounts and giving share and security level permissions
• Responsible to install, setup, maintain network and also configure the peripherals,
cabling and equipment accordingly as per requirement
• Responsible for maintaining the company strategy like designing, implementing and
maintenance of the enterprise network components
• Responsible to monitor whether all the components are available for successful
communication
• Responsible for maintaining the backup network, hardware, software, files on a regular
basics accordingly as per the company policies
• Timely analyze whether any repairs or replacements is needed
• Managing data base of servers and creating new user accounts
• Responsible for configuring and troubleshooting wire and wireless routers (Cisco)
• Responsible for configuring and troubleshooting switches
• Responsible for troubleshoot Microsoft windows issues
• Responsible for configuring and troubleshoot Microsoft outlook accounts
• Responsible for creating new Microsoft outlook accounts for users
• Monitoring complete network and providing network statistics
• Responsible for installation of all operating systems
• Responsible for installation of all software.
• Responsible for maintaining the network and troubleshooting the network related
issues
• Responsible for maintaining and troubleshooting network printers
• Responsible for trouble shooting internet issues
Technical Environment – Windows 2003 Server; Windows Server 2008; Windows Server
; 2012; Vmware Server.Ciscorv042;cisco A5505 ;cisco 5500
series ;cisco 2900

5. STRENGHT
• Problem solving ability and analytic skill to solve the problem efficiently.
• Team player and have excellent interaction skill to coordinate and work within a team.
• Deliver output in less time without losing efficiency.
• A self-starter and quick learner with good understanding of business functionalities.
Hobbies
• Photography
• listening music
• playing
PERSONAL DETAILS
Name : venkatesh
Date of Birth : 12-01-1993
Marital Status : Single
Languages Known : English, Telugu and Hindi
Email-Id : egantivenkatesh1993@outlook.com