The document is a resume for Prabhat Kumar seeking a position as a System Engineer. It summarizes his educational qualifications including a diploma in Digital Electronics and experience over 3 years working in IT infrastructure support roles for HCL InfoTech on projects involving networking, servers, and security systems. His technical skills include Windows server administration, networking protocols, Cisco devices, and software like Microsoft Office. He is responsible for installation, configuration, and troubleshooting of servers, networking equipment, and security devices.

1. JOB OBJECTIVE: A confident and reliable System engineer with extensive practical experience of working
with IT Infrastructure. Possessing a proven ability to be an administrator and control the operation,
configuration and maintenance of server and network based information systems, as well as having an eye
for detail and able to multi-task under pressure.
SYNOPSIS
 Diploma in Digital Electronic from Ambedkar Polytechnic, Board Of technical University(Delhi) 2012
 Quick learner & self-directed; consistent updating self with the emerging trends in Network& Server
 An efficient key player in challenging & creative environments with excellent capacity to adapt to new
technologies and skills.
ACADEMIC CREDENTIAL
2013-Present AMIE Degree in Electronic and telecommunication (Pursuing Distance).
2012 Diploma in Digital Electronic with 73% from Ambedkar Polytechnic (Board of Technical
University, Delhi)
2008 Secondary Exam with 60%, Delhi (CBSE Board)
TECHNICAL SKILLS
Windows Server:
o Configuration Active Directory, DNS, DHCP.
o Fundamental knowledge about RAID.
o Installation of Server Hardware.
o Installation of Window Server 2008 R2/ Window Server 2012.
o Installation and Configuration of Exchange Server 2010.
o Windows Server VPN, WSUS, WDS.
PROTOCOLS AND STANDARDS:
o TCP/IP, RIPv1, RIPv2, EIGRP, OSPF, VLAN, STP, VTP.
DEVICE HANDELED:
o Cisco Routers 2900,Cisco Switch 2960 and Cisco RPS, Cisco Access Point. Ethernet Hubs,
Desktops(HCL PCs)
LAN TOPOLOGIES
o Ethernet, Fast Ethernet,
SOFTWARE
o Cisco IOS, Windows 7/8, MS Office-10,CA Ticketing Tool, NT Backup, Symantec Veritas, Whatsup
Gold (Network Monitoring),VMS(Video Monitoring System),
PRABHAT KUMAR
Mobile: 9004663726
3.0 Yrs. Experience in IT Infra ~ Diploma in Electronics
E-mail: prabhatkumar750@gmail.com,prabhatkumarhcl@gmail.com

2. PROFESSIONAL EXPERIENCE
System Admin
Company Name : HCL InfoTech Ltd.
Designation : Associate Customer Engineer
Role : System Engineer
Duration : From 10-10-2013 to till now
Project : Maharashtra Border Check Post Network Limited (MBCPNL-SIPL) Project.
Project Description:
The project involves renovating and modernizing the Security System using advanced technology (RFID) at
all the check posts that are located at the Maharashtra border to prevent illegal smuggling and trespassing
from one state and to other states. Basic motive is to install servers, networking equipment, non-It
equipment(like IP cameras, lane controller),ensure a proper connectivity among themselves and integrate
the entire set up with the CCR(central Control Room) at Mumbai, from where all the sites will be monitored
and support will be given remotely if required once the implementation is completed.
Role & Responsibility:
 Part of the Network Operation Center (NOC) team and report at Datacenter.
 Responsible for Implementation of the network set up of both Datacenter & Remote Site
locations.
 Daily work includes configuration, installation and troubleshooting of the server and network
devices as per requirement
 Providing L2 Support for network and server.
 Installation, configuration, maintenance and troubleshooting of windows server 2008R2
 Configuration and troubleshooting AD, Group Policies, DNS and DHCP & Site Replication
 Server Support, Adding & Deleting Users from AD (Active Directory).
 Configuration of Cisco Switch 2960: VLAN, PORT SECURITY, STP, VPT, EHTERCHANNEL
 Providing remote support to users via RDP, Team viewer regarding issues.
 Management of the daily data backup and retrieval scheme.
 Installation of Physical Server, Rack and patching, routing of UTP and fiber cables.
 Ensure hardware is safe & complies with health and safety legislation.
 Daily monitoring of the equipment.
 Preparing Daily & Weakly basis checklist to understand the Network health.
 Providing technical support to other site engineer and educate them to basic operation of those
devices & services.
 Well documented for any faulty related to server and network issues, also reported to service
desk and ensure to raise the ticket so that the issue has track any time.
 Prepare documents for operational maintenance as well as new installation in datacenter & BCP
sites.
 Providing 24*7 supports to all clients & vendors.
IT Support Engineer
Company Name : HCL InfoTech Ltd.
Designation : Associate Customer Engineer
Role : IT Support Engineer
Duration : From 08-08-2012 to 10-10-2013
Project : Maharashtra Border Check Post Network Limited (MBCPNL-SIPL) Project.

3. Role & Responsibility:
 Provide technical assistanceand support for incoming queries and issues related to computers
systems, hardware, application soft wares & other IT based equipment.
 Desktop Hardware troubleshooting & operating system.
 Troubleshooting of MS Outlook/LAN/RDP/ Windows 7professional/XP / office 2010.
 Troubleshooting of Intermec RFID Equipment.
 CCTV/IP, Dome, PTZ Cameras troubleshooting & Monitoring.
 Video Monitoring by Video Monitoring System (VMS Client Milestone).
 Installation & Monitoring of LPR Server(CentOS)
 Application level Support.
 Installation/configuration/ troubleshooting of Network devices i.e. Routers, Switches, etc.at L1
level.
 AD user account creation and deletion.
 Logging call via ticketing tool (CA).
 Respond to queries either in person or over the phone.
 Install, modify and repair computer’s hardware and software.
 Resolve technical problems with Local Area Network (LAN).
 Manage and monitor internal assets to ensure accurate inventory records.
TRAININGS
 Honeywell Automation Pvt Ltd (I) 2011
System Automation, Lane camera, PA, Alarm, fire system etc.
 ITA Systems Pvt Ltd. 2012
Installation of SMPS, UPS, Transformer
 Selected for the HCL Education’s 2 months Job Orientation IT Training Program 2012
Where I was trained on Networking, Servers and Windows.
EXTRA MURAL ENGAGEMENTS
 Actively appreciated in:
- Participated in Inter school race competition.
PERSONAL VITAE
Father’s Name : Mr. Udit Narayan
Date of Birth : 02nd Feb 1992
Linguistic Abilities : English, Hindi
Permanent Address : H. No – 18, Ext- 2C, Nagloi Delhi-41
Nationality : Indian
Gender : Male
Marital Status : Unmarried
DECLARATION
I hereby declare that all the above furnished information is true to the best of my knowledge & belief.
Date: 03-08-2015 Name: Prabhat Kumar