Manod Saini is seeking a professional opportunity where he can contribute and learn. He has experience as a Customer Support Engineer and Assistant Manager - IT. He has professional certifications in CCNP, CCNA, and networking. He has experience managing networks, servers, virtualization, Microsoft technologies, Trend Micro, Cisco technologies including routing, switching, VoIP, and more. He currently works as an Assistant Manager - IT where his responsibilities include managing the network infrastructure, servers, wireless access, backups, and assisting with the help desk.

1. Resume
MANOD SAINI
Contact No.: +919467621923
E-Mail:manodsaini@gmail.com
JOB OBJECTIVE
Seeking an opportunity for professional growth and increasing responsibility in an organization, where I can learn as
well as contribute to the growth of the organization with my skills.
I am capable working under pressure with challenging activities and using my own initiative when required.
ORGANISATIONAL EXPERIENCE
Organization Location Designation Duration
Fore Solution Pvt. Ltd. Sco-319,sec 40d,chandigarh Customer Support Engineer May. 10 to Feb. 2012
Atulaya Healthcare (A Unit of
Mukul Sales Pvt. Ltd.)
Sco-112-113,
Sec-8c, Chandigarh
Asst. Manager - IT Feb. 2012 to 11 Sep. 2014
PROFESSIONAL EDUCATION
CCNP (Routing) from INFOPARK, SOUTH EXTENSION, NEW DELHI.
CCNA (Cisco Certified Network Associate)
o CISCO ID: CSCO11627048
Diploma in computer hardware and networking from JETKING, CHANDIGARH.
OPRATING SYSTEM: WINDOWS 98, 2000, XP, Mac OS X (10.6, 10.7, 10.8, 10.9, 10.10), SERVER 2003,
SERVER 2008, Server 2012, LINUX, Ubuntu.

2. ACADEMIC EDUCATION
10th from H.B.S.E, Bhiwani in the year 2005
10+2 from H.B.S.E, Bhiwani in the year 2007
BCA from SMU.
RESPONSIBILITIES
 HARDWARE:
Maintenance Pc
Troubleshooting Pc
 VMWARE :
Good experience as a VM ware Administrator in VM Ware ESX/ESXi server and VCenter Server Managed Virtualization
Environment using VM Ware ESX/ESXi 4.x, 5.x
Installation, Configuration, Administration and Trouble shooting of ESXi, vCenter Server
Created and Managed Virtual Machines and Templates
Created Clusters for High Availability (HA).
Configured Resource Pools, vMotion, Alerts, Alarms.
Performed Snapshots, Cloning, Cold Migrations and Hot Migrations.
 Microsoft: -
Networking Devices e.g. HUB, SWITCH, ROUTER, MODEM Etc.
Protocols e.g. SMTP, SNMP, NNTP, FTP, POPv3, IMAP, HTTP Etc.
Transmission Media e.g. Straight, Cross and Roll over Cable.
VPN (Virtual Private Network )
Configuring outlook Mobile, MAC and windows 2k3, 2k7, 2kX, 2K13office etc.
Configuring and managing Folder redirection and roaming profile.
Installation and Configuring Microsoft Exchange Server 2010.
Installation and administration of Windows Server 2008 and 2012 Operating Systems.
Installing and Configuring of Active directory.
Installing and configuring DNS, DHCP servers.
Configuring DC and ADC.
Planning and Implementing Group polices.
Giving Remote Support to clients through VNC & Remote Desktops
Installation & Troubleshooting the client System (Windows XP, Windows 7 windows 8 and MAC).

3.  Trend Micro :-
Installations & configuration of Trend Micro Office scan Anti-Virus Server and client and their latest patches updates.
Installation & configuration of Trend Micro InterScan Web Security Virtual Appliance and their latest patches updates.
 CISCO:-
Good command over Routing and Switch of MPLS.
Experience on QOS implementation for bandwidth rate limiting and shaping and policing of traffic.
Experience on Cisco ASA.
Experience on site to site and site to client VPN connections.
Good knowledge of network protocol.
Experience on various Cisco Layer 3 switches.
Experience on Wireless networks/wired networks.
 Cisco VoIP
Configuration of CISCO 1700, 1800, 2800 and 2900 Series Routers.
Configuring DHCP
Binding MAC with Ip
Configuring ip phone (type 3905, 7911, 7940, 7960 etc.)
Configuring full Cisco VoIP setup LAN as well as WAN.
Configuring CUCM, CME & CUPS.
Configuring Analogue and Digital Signaling types used in TDM networks such as FXO Loop Start, Ground Start or E1 PRI.
Configuration of ATA devices to support legacy equipment such as faxes machines.
Configuring switching infrastructure to support Cisco IPT deployment, including VLANs, port configurations, and PoE.
Configuring Teleworker / Remote workers to securely logon to corporate network and use different network resources.
Configuration of DHCP, NTP, and TFTP.
Configuring and enabling additional IP phone features such as extension mobility, custom ring tones.
Inbound & Outbound dial-peer configuration to call out International and all emergency numbers.
Digit Manipulation or Voice Translation rule for inbound or outbound calls.
Configuring Cisco Jabber for Windows, Mac, iPhone, iPad & Android.
 Apple: -
Installing and managing MAC OS X
Installing windows on MAC OS X
Join and configure mac on domain
Troubleshooting.

4.  Current Job profiles:
ASSISTANT MANAGER - IT JOB DESCRIPTION
GENERAL STATEMENT OF DUTIES:
Assist the IT Director as needed in providing service to employees and systems management.
SUPERVISION RECEIVED:
Works under the supervision of the IT Director.
ESSENTIAL DUTIES:
Server/ Network: -
Manage the network and server infrastructure and evaluates performance to determine improvements to meet future growth
and utilize advanced technologies for operational efficiency and to maximize availability of network resources.
Under the supervision of the Director of Technology, create, deploy, and maintain a plan for server hardware and
software lifecycles.
Maintain documentation on all server and network hardware and software. Communicate any deficiencies or areas of
improvement to the Director of Technology.
Identify and allocate appropriate server resources to meet educational tec hnology needs.
Proactively monitor, maintain, and preserve the security and confidentiality of information flowing through and into the
network and servers.
Manages the development and maintenance of the local and wide area networks for the purpose of ensuring the efficient
use of technology.
Oversee Wireless access security; Web filtering, and internal/external network security.
Maintain backups of all essential data on servers and in network storage.
Develop a detailed disaster recovery plans for all servers and network components to ensure continuity of data in the
event of hardware failure or catastrophic occurrence.
Assist with Help Desk troubleshooting, as needed. Specifically on Tier 2 and 3 level issues and when demand is high or
other resources are unavailable.
Due to the need of troubleshooting during non-traditional work hours, the Server/Network Administrator must be

5. accessible and is required to be available by cell phone at the times determined by the Supervisor
Other duties and projects as defined by the Director
Assist with data storage architecture ·
Patch management, spyware removal and testing, virus checking, ensuring backup of data files, etc. ·
User management. (Adding and deleting users from AD, working with emails, etc.) ·
Provide High degree of professionalism and end user satisfaction and work well with others.
Provide support and assistance to other groups on any PRI/ Lease Line/ MPLS related issue.
VoIP: -
Design, implementation, ongoing management and troubleshooting of
Cisco Unified Communications Systems, including Call Manager / Unified
Communications Manager 8.X, 9.X and 10.X.
Assist with Management and troubleshooting of Cisco Analog and Digital voice gateways and devices.
Management and troubleshooting of media servers, media gateways, and IP phones. Participate in the troubleshooting
activities associated with daily operation works.
Implement and support new and existing activities.
Configuration are follows
Survivable Remote Site Telephony (SRST) Configuration, Device Pool Configuration, DHCP Server Configuration, LDAP
System Configuration, Call Routing Configuration, Access List Configuration, Media Resource Configuration, Music On
Hold Audio Source Configuration, Music On Hold Server Configuration, Device Configuration, Gateway Configuration,
Cisco Unified IP Phone Configuration, Trunk Configuration
- Deployment and management of Cisco Call Manager 8.X, 9.x and 10.x.
- Configuration of Cisco Routers - Platform: 800, 1800, 2800, 2900 etc.
- Configuration of Cisco Switches - Platform: Cat3560, Cat2960 etc.
- Deployment of Cisco IP Phones - Series: 7911, 7940, 7960, 3905 etc.
- Installation, Management and Monitoring of call manager cluster.
- Configuring class of service and Call admission control.
- Configuring call manger features and services.
- Configuration of call signaling protocols on Voice Gateways H.323, MGCP and SCCP.
- Configuration of Voice Gateways, Gatekeepers, and SRST.
- Installation and configuration of Voice Interfaces like E1 & T1 Lines (CAS and PRI), BRI, FXS, and FXO.
Apple: -
Installing / Administrator Mac OS X software.
Providing software and hardware support for Mac Devices
Ensure software, operating system at end user is updated and kept up to date.
Install various application software from App store and maintain them regularly.
Security policy / access rights
Remote control

6. Osirix Support Inside and outside network.
OTHER RELATED DUTIES:
Assist in research of new technologies and software that might be beneficial.
Assist with technical documentation of systems and processes ·
Assist with creation and documentation of IT systems and networks.
Assist with the creation and documentation of technical knowledge base for common issues experienced by end users.
Perform other duties as needed.
PERSONAL DETAILS
 Date of Birth: 26th July 1989
 Father’s Name: Shri Randhir Singh
 Nationality: Indian
 Marital Status: Single
 Hobbies: Internet surfing, Attitude for learning and Listening Music
 Language Known: Hindi, English
 Contact Address: #1068, Sector 7B, Chandigarh.
Date: -
Place: - (MANOD SAINI)