1. ROBIN HOOD
1505 13th
Ave SW
Olympia, WA 98502
rhcrco@gmail.com – 360-250-5156
robinhoodcomputer.com
OBJECTIVE
As a solutions-oriented computer network and wireless administrator and systems engineer, I am
passionate about resolving complex challenges. I’m a Cisco Network certified, Microsoft Engineer &
Internet-certified, CompTIA Security+ certified, Wireless certified (CWNA) and Juniper Network-trained
and experienced solutions provider, not only in the Window domain but as a Linux administrator (LPIC-
2 level trained) running Linux servers in businesses. I am versatile across OS platforms (Windows, *nix,
OS X). I am looking for an opportunity to move into network operations and network design, including
cloud technologies. I want to be involved in network and server optimization, networking operations,
networking engineering, and product innovation and development.
I am willing to relocate within the greater Seattle area.
SKILLS
• Cisco switches and routers
• Juniper switched and routers
• Microsoft servers and workstations
• *nix servers and workstations
• CompTIA Security+ (SY0-401) Network Security
• CompTIA Security+ (SY0-401) Compliance and
Operational Security
• CompTIA Security+ (SY0-401) Threats and
Vulnerabilities
• CompTIA Security+ (SY0-401) Application, Data,
and Host Security
• CompTIA Security+ (SY0-401) Access Control
and Identity Management
• CompTIA Security+ (SY0-401) Cryptography
• Linux Kernel and System Startup (LPIC-2)
• Linux Monitoring and Maintenance (LPIC-2)
• Linux Managing DNS Servers (LPIC-2)
• Virtual Machine configuration and deployment
• Hardware maintenance, configuration,
optimization, and repair
• Software configuration and optimization

2. • Problem troubleshooting and upgrading with
new features
• Microsoft Office application training
• Vmware (4 years)
• Help-desk customer support
• Linux (5 years)
• Network Administrator
• Network Administration (10+ years)
• System Engineer
• System Engineer (10+ years)
• Wireless Administrator (4 years)
• Cisco networking (5 years)
• Juniper networking (2 years)
• Windows environment (10+ years)
• Python Scripting (1 year)
• Powershell Scripting (1 year)
• C# programming
• Python Programming (1 year)
• remote maintenance
• computer troubleshooting (10+ years)
• network troubleshooting (10+ years)
• BGP (1 year)
• OSPF (1 year)
• EIGRP (1 year)
• RIPv2 (1 year)
• C++ programming
• C Programming
• Wireshark (1 year)
• Hadoop Fundamentals
• Bash Shell Scripting (1 year)
• System Design (Less than 1 year)
• DNS (10+ years)
• DevOps
• Linux Kernel and System Startup (5 years)
• Linux - Managing DNS Servers (2 years)
• Linux - Monitoring and Maintenance (5 years)
• PostgreSQL
• MySQL (1 year)
• Architecting Highly Available Systems on AWS
• CHEF
• OpenStack
• Docker
• Linux based remote desktop client-server –
ThinLinc
• Windows based remote desktop client-server –
RDP – RDSH Server
• Nagios
EXPERIENCE
• Alternatives Counseling - 2005-2016

3. o Over 10 years experience in installing, maintaining, upgrading, network infrastructure and servers.
Test, troubleshoot, document and write reports, work in a team environment, collaborate,
exchange ideas and share knowledge. Work in a customer facing environment solving problems
and facilitating innovation.
o Improve security practices and procedures.
o Help Desk Support. Office application and vendor specific application support. Technical Support.
Customer Service.
• Black Lake Landscape Supplies - 2008-2016
o Workstation, Server and network Administration. Virtualization of servers and selected
workstations. Test, troubleshoot, document and write reports, work in a team environment,
collaborate, exchange ideas and share knowledge. Work in a customer facing environment solving
problems and facilitating innovation.
o Improve security practices and procedures. Planning, installing and maintaining a Linux network.
o Help Desk Support. Technical Support. Customer Service.
o Juniper network device configuration, switches, routers, firewall
• Washington Wine - 2010-2016
o Network installation, Windows Domain Controller and Remote Desktop Session Server installation,
configuration and maintenance. Wireless network installation, upgrading and maintenance. Active
Directory. Creating/deleting/modifying of users/groups/organization units.
o Help Desk Support. Planning, installing and maintaining a Windows network.
o Improve security practices and procedures.
o Technical Support Customer Service.
o VPN network installation and maintenance to branch offices with remote networks.
• Lemier Phillips Construction - 2014-2016
o Network Administration, Maintaining and scaling a Windows Network. Help Desk Support. Office
application support. Technical Support
o Complete mock-up of Production Ready Linux Remote Desktop Solution, Thin-Link
• Capitol City Storage - 2014-2016
o Workstation maintenance and remote repair and maintenance. Technical Support
• Mike Daniels Motorfreight - 2011-2016
o Network Administration, wired and wireless. OS X & Windows Network and Server Virtualization.
o Technical Support. Customer Service.

4. • Arcadia Point Seafood - 2013-2016
o Desktop repair, support and remote maintenance.
• U.S. Tax Service - 2005-2016
o Network Administration for over 10 years. Planning, installing and maintaining a Windows
network.
o Improve security practices and procedures.
o Technical Support. Customer Service.
• Vibrant Health/Heart of Wellness – 2012-2016
o Network Troubleshooting, Cable testing and repair. Server support and remote maintenance.
Technical Support. Customer Service.
o Help Desk Support.
• Ben's Automotive - 2003-2016
o Over 10 years of workstation, server and industry vertical solution vendor specific support.
• Topping Volvo - 2010-2015
o Network Devices and edge device configuration, troubleshooting. Workstation troubleshooting,
repair, configuration and vendor specific support. Team Support. Customer Service.
• Beckford Law - 2005-2013
o Multi-tenant office building owner had another company spinning their wheels for five months.
Without prior experience installing and configuring a custom implementation of SIP networking
and Linux IP-PBX server installation and configuration, and despite having never been an analog
phone repair technician, I dove in and solved the problem. This involved throwing out everything
but hardware, then engineering the entire system end to end. I had the entire building operational
in three weeks. I guided client hardware purchasing, software configuration, and utilization plans.
I purchased and then learned telephony test equipment and network cable test equipment
necessary to configure and optimize the client’s complete existing analog system and new IP
telephone system. I learned the skills necessary to verify and troubleshoot analog wiring, CPE, and
demarcation to head office circuits.
o Network Administration at all levels. Planning, installing and maintaining a Windows network.
o Improve security practices and procedures.
o Cable qualification, testing, troubleshooting, repair, installation, upgrading.
o Help-Desk, Security, Technical Support, Troubleshooting,
• Cordes Brandt – 2014-2015

5. o Maintaining and scaling a Linux Network.
• Washington State Democrats - 2002-2005
o Network and workstation Administration. Troubleshooting Office Application feature issues.
• Shoalwater Bay Indian Tribe
o Troubleshoot a 10+ building' Indian campus wide network, including a casino, which had been
down for 2 weeks. Using OSI/TCP-IP Stack knowledge and troubleshooting skills I was able to
narrow down and solve the problem in 10 minutes.
o I was hired as a consultant immediately for a two week support and analysis contract.
o Improve security practices and procedures.
o Juniper device configuration
• RHCRCO (Robin Hood's Computer Rescue Company)
o Systems Engineer and Network Administrator for multiple on-going clients and many more
business clients as a consultant or for IT needs. Planning, installing and maintaining Windows,
Linux and OS X networks.Customer Service, Troubleshooting, Networking, Network Security,
Windows Server, Linux Server, Virtualization, Network Packet Capture and Analysis, Microsoft
Office, Computer Hardware, Help-Desk, remote maintenance, Improve security practices and
procedures, Team player.
o I am a well-established business owner of a technology company that serves the South Puget
Sound and Seattle area. I provide computer systems engineering, network administration (both
wired and wireless), on multiple OS platforms. I am a proficient Cisco-certified and Microsoft
Internet-certified service provider. I have continued to study Linux in depth for years. I have
completed the Juniper Certification Courses and have a Bachelor of Arts with extensive study in
computer science and technologies.
EDUCATION AND CERTIFICATION
• Bachelor of Arts in Sociology & Computer Science - The Evergreen State College - Olympia, WA
2007 to 2009
• MCSE - January 2005
• CCNA - January 2006
• CWNA - January 2011
• CompTIA Security+ - November 2016
• Five-Course Python Specialization through University of Michigan, April 2016

6. • Advanced Topics in Cisco Routing: RIPv2, EIGRP, OSPF - September 2016 - Lynda.com - License #
E36575
• CompTIA Security+ (SY0-401) Network Security – November 2016 – PluralSight.com
• CompTIA Security+ (SY0-401) Cryptography – November 2016 - PluralSight.com
• CompTIA Security+ (SY0-401) Compliance and Operational Security – November 2016 –
PluralSight.com
• CompTIA Security+ (SY0-401) Threats and Vulnerabilities November 2016 - PluralSight.com
• CompTIA Security+ (SY0-401) Application, Data, and Host Security – November 2016 –
PluralSight.com
• CompTIA Security+ (SY0-401) Access Control and Identity Management – November 2016 –
PluralSight.com
• Linux Kernel and System Startup (LPIC-2) – November 2016 – PluralSight.com
• Linux Monitoring and Maintenance (LPIC-2) – November 2016 - PluralSight.com
• Linux Managing DNS Servers (LPIC-2) – November 2016 – PluralSight.com
• Linux Advanced File System Management (LPIC-2) – November 2016 - PluralSight.com
• Beginning Game Programming in C# - June 2016 – Coursera.com - License SKBM3KAB4BNA
• Up and Running with C++ - July 2016 - Lynda.com -License 829406
• PowerShell 3.0 for Administrators - April 2016 - Lynda.com - License 0DF261
• Python 3 Essential Training - March 2016 - Lynda.com - License 80A1C8
• Up and Running with the PowerShell Integrated Scripting Environment - March 2016 - Lynda.com -
License E01001
• Up and Running with PowerShell 5 - March 2016 – Lynda.com - License 8A414D
• Usable Security - August 2016 to Coursera - License ZV6SZ57KJLX5
• Foundations of Programming - March 2016 – Lynda.com - License F0703B
• CCNP Route Course - Basic BGP - September 2016 - 8 Lessons on Basic BGP configuration which I
implemented in my Cisco CCIE Lab (real Cisco equipment)
• Python Programming for Real Life Networking - September 2016 Udemy.com
• Wireshark, Troubleshooting Your Network with Wireshark - September 2016 – Lynda.com - License
A73E96

7. • Hadoop Fundamentals - September 2016 – Lynda.com - License A7696F
• Linux: Bash Shell and Scripts - September 2016 – Lynda.com - License 1CE624
• C Essential Training – October 2016 – Lynda.com
• DevOps: The Big Picture – October 2016- PluralSight.com
• Planning and Installing CHEF – October 2016 – PluralSight.com - Hosted CHEF and CHEF Server
• introduction to OpenStack – October 2016 – PluralSight.com
• Docker and Containers: The Big Picture – October 2016 - Pluralsight.com
ADDITIONAL INFORMATION
Detailed Skills & Expertise
Systems Engineering
Computer Network Administration
Wireless Administration
Security+
Linux System Administration
Cisco device installation and configuration
JUNIPER device installation and configuration
Wireless device installation and configuration
Vmware, VirtualBox, Parallels
Open source monitoring with Nagios
Automated server deployment with Chef
OpenStack
Docker
Linux server troubleshooting, debugging, optimization
Technical Troubleshooting
Network and Usable Security
Computer hardware and software repair

8. Microsoft Office applications, Word, Excel, Outlook, etc.
TCP/IP, DNS, DHCP, tftp, pxe, network troubleshooting tools
Computer Hardware
Active Directory Domain Services and Roles
Operating Systems
Internet Services
Mac OS X
Server Virtualization
Python, Bash
Wireshark
Proficiency with layer 2 and layer 3 protocols
OSPF
BGP
Research
Technical support
Help-desk support
Customer Service
Computer hardware troubleshooting, repair and upgrading
Software installation, troubleshooting
Telecommunications technologies, SIP, VoIP
Microsoft Windows Servers
Linux Servers
OS X
MySQL, PostgreSQL, Access, Paradox, Flat Dbs(noSQL), Haddop HIVE (HQL-map/reduce)
ABOUT ME
I am a deeply compassionate person, with over 30 years’ experience in troubleshooting problems
which I have applied to many difficult and complex areas. From becoming a Montana Gymnastics All-
around state champion, to prototyping an original carbureted 1992 Nissan Sentra to a 350 HP Japanese
computerized Racing Rally Engine, to deeply modifying two Porsches.

9. I have applied my troubleshooting skills to my own diagnosis of Diabetes and I have reversed my
disease and maintained a glycemic index better than pre-diabetic for a year since bringing it down to
normal.
I have applied my troubleshooting skills to the pursuit of happiness and have achieved a life opening
through meditation that has been substantiated by my personal experience of sustainable openness to
people and my deep inner happiness over the long term. I humbly attribute this also to the suffering
that I have been privileged to live through and the love and grace of a greater being.
I have the ability to focus on critical issues while maintaining a view of the end-to-end picture. I have
the ability to listen attentively, be candid, be respectful, ask questions and follow directions. I have
good interpersonal skills and am able to write and communicate clearly and efficiently. I have strong
teamwork, organization, communication and documentation skills. I am able to prioritize and complete
multiple and sometimes conflicting requirements. I cooperate well with people. I am always open to
learning and I learn quickly. I am truly patient and I deeply enjoy working with others.
I have experience programming in Python, C++, C#, C and writing scripts in Bash and PowerShell. I
understand a wireless telecommunications network and architecture. I understand Virtualization,
cloud technologies and software defined networks. I have a intermediate understanding of Linux. I
have a in-depth understanding of IP/Ethernet and Routing/Switching technology I have extensive
experience with TCP/IP, DNS, and DHCP, Telnet, ssh, and web based administration and management
GUIs, Terminal Services and Remote Desktop Services, all, within both Windows and Linux
infrastructures.
This is not a complete list of all of my responsibilities, duties and skills.

10. I have applied my troubleshooting skills to my own diagnosis of Diabetes and I have reversed my
disease and maintained a glycemic index better than pre-diabetic for a year since bringing it down to
normal.
I have applied my troubleshooting skills to the pursuit of happiness and have achieved a life opening
through meditation that has been substantiated by my personal experience of sustainable openness to
people and my deep inner happiness over the long term. I humbly attribute this also to the suffering
that I have been privileged to live through and the love and grace of a greater being.
I have the ability to focus on critical issues while maintaining a view of the end-to-end picture. I have
the ability to listen attentively, be candid, be respectful, ask questions and follow directions. I have
good interpersonal skills and am able to write and communicate clearly and efficiently. I have strong
teamwork, organization, communication and documentation skills. I am able to prioritize and complete
multiple and sometimes conflicting requirements. I cooperate well with people. I am always open to
learning and I learn quickly. I am truly patient and I deeply enjoy working with others.
I have experience programming in Python, C++, C#, C and writing scripts in Bash and PowerShell. I
understand a wireless telecommunications network and architecture. I understand Virtualization,
cloud technologies and software defined networks. I have a intermediate understanding of Linux. I
have a in-depth understanding of IP/Ethernet and Routing/Switching technology I have extensive
experience with TCP/IP, DNS, and DHCP, Telnet, ssh, and web based administration and management
GUIs, Terminal Services and Remote Desktop Services, all, within both Windows and Linux
infrastructures.
This is not a complete list of all of my responsibilities, duties and skills.