Brenda Crawford-Ruiz is seeking employment in a school or hospital environment that utilizes her experience and provides growth opportunities to help others. She has over 20 years of experience in administrative roles including bookkeeping supervisor, compliance officer, training manager, and collections supervisor. She has strong communication, organizational, analytical, and customer service skills as well as proficiency in Microsoft Office applications.
1. Brenda Crawford-Ruiz
281-433-3864
6510 Barrygate Dr.
Spring, Texas 77373
bcrawford_ruiz@hotmail.com
Objective: Desiring employment in a school or hospital environment, that can utilize my
experience and longevity. Seeking growth opportunities. The opportunity to help
others.
Education: High School Diploma. Houston Community College. Company sponsored
Management courses.
Applications: Microsoft office; Excel; Outlook.
Oct. 1993 – Jan 2015. Transworld Systems Inc. formerly NCO Financial Systems, formerly
OSI Collection Services, formerly Payco General American Credits.
Positions held: Bookkeeping Supervisor, Compliance office, Training Manager,
Collections
Supervisor..
Experience: Administrative-type experience working with internal and external customers
Experienced in clerical/secretarial /supervisor responsibilities.
Microsoft Office experience (Word, Excel, Access, PowerPoint, )
Previous switchboard experience
Knowledge, Skills, and abilities:
Strong communication skills, both oral and verbal.
Strong organizational and analytical skills
Excellent customer service.
Ability to interact with the public in a professional and pleasant manner in person
and on the telephone.
Ability to work with constant interruptions.
Collected and prepared information for various operational reports
Provide confidential administrative support to department leadership
Communicated changes in day-to-day activities to other employees as directed
2. Detail-oriented, conscientious and able to work independently
Proven ability to multi-task effectively and produce accurate, timely results in a
fast-paced, constantly changing environment
Prosted and reconciled A/R documents, and service performance tracking
Problem-solving skills
Consistently demonstrate a positive approach, team-player attitude and
professional demeanor
Compassionate Personality
