LEADERSHIP DEVELOPMENT: TALENT AND SKILL GAPS THAT IMPACT ORGANIZATIONAL GROWTH Bersin by Deloitte has released the highlights of their 2014 Leadership Development Factbook…Leadership remains the top human capital concern and the largest “readiness gap.” Organizations need to develop leaders faster, globalize leadership programs and build deeper bench strength. Spend has increased 14% in the past year.

1. LEADERSHIP DEVELOPMENT:
TALENT AND SKILL GAPS THAT IMPACT
ORGANIZATIONAL GROWTH

2. 50-75%
OF SENIOR
MANAGERS
ARE ELIGIBLE FOR RETIREMENT AS OF 2010

3. 360 MILLION WORKERS WILL RETIRE FROM THE
GLOBAL LABOR FORCE BY 2030
SOURCE: McKinsey Global Institute

4. POOR LEADERSHIP PRACTICES
COST COMPANIES MILLIONS OF DOLLARS EACH
YEAR - EQUAL TO OF ANNUAL SALES…7%
SOURCE: Making the Business Case for Leadership Development,
The Ken Blanchard Companies, 2011.

5. POOR LEADERSHIP PRACTICES
NEGATIVELY IMPACT:
EMPLOYEE RETENTION
CUSTOMER SATISFACTION
EMPLOYEE PRODUCTIVITY
SOURCE: Making the Business Case for Leadership Development,
The Ken Blanchard Companies, 2011.

6. AS MUCH AS OF AN ORGANIZATION’S
VOLUNTARY TURNOVER CAN BE AVOIDED
THROUGH BETTER LEADERSHIP SKILLS
SOURCE: Making the Business Case for Leadership Development,
The Ken Blanchard Companies, 2011.
32%

7. BETTER LEADERSHIP CAN GENERATE TO
IMPROVEMENT IN CUSTOMER SATISFACTION
SCORES …
SOURCE: Making the Business Case for Leadership Development,
The Ken Blanchard Companies, 2011.
3 4%
CORRESPONDING TO INCREASE IN
REVENUE GROWTH
1.5%

8. BETTER LEADERSHIP PRACTICES COULD
ELIMINATE OF PRODUCTIVITY DRAG
SOURCE: Making the Business Case for Leadership Development,
The Ken Blanchard Companies, 2011.
5 - 10%

10. PROVIDES 7,000+ VIDEO AND ELEARNING
COURSES COVERING KEY LEADERSHIP AND
MANAGEMENT COMPETENCIES.

11. THE QUESTION EVERYONE ASKS
How can we do more with less?

12. WHY VIDEO AND ELEARNING?
COST
Reduce training budget without
sacrificing effectiveness
REACH
More employees, at lower
cost
TRAVEL
Reduce or eliminate travel costs
PRODUCTIVITY
Ensure productivity and
minimize away from work

13. FEATURE BENEFIT
EFFICIENT Capable of teaching the same material in less time and reducing the
duration of class time
ADAPTABLE Addresses both formal and informal learning needs
AVAILABLE No need to schedule learning with a 24x7x365 solution
SCALABLE Reaches more employees faster and with greater consistency
EFFECTIVE Found to be as effective as face-to-face learning*
ECONOMICAL Cost -effective for any size audience
*U.S. Department of Education, Office of Planning, Evaluation, and Policy Development, Evaluation of
Evidence-Based Practices in Online Learning: A Meta-Analysis and Review of Online Learning Studies,
Washington, D.C., 2009, revised 2010.
ONLINE LEARNING MAKES SENSE

14. LEADERSHIP LESSON VIDEOS
Targeted videos that are 2-5
minutes long.
CEOs, business authors and
experts share an action-
oriented key takeaway on very
specific topics.
Global business leaders share
lessons learned through
reflective story telling -
engaging and memorable.

15. SOFT SKILLS VIDEOS
Targeted to the development of
skills in key competencies,
including:
- communication
- time management
- sales
- customer service
Variety of formats, including:
- scenario-based
- action-oriented
- Inspirational
- motivational

16. INTERACTIVE ELEARNING
COURSES
Most courses include video to
increase engagement and
context.
Tools and templates are
designed to be used on the job
to help apply knowledge and
use of new skills.
Blended Learning Resources
help present, engage and
reinforce the learning
objectives.

17. BIZLIBRARY.COM
By establishing a leadership framework
that includes a variety of development
activities and skillsets, we’ve created a
program that’s sustainable and holds
leaders accountable.
LOYCE BROWN
Organizational Development Consultant,
Covenant Healthcare

18. BIZLIBRARY.COM
When leaders understand the big picture,
we are able to work together more
efficiently and produce the best collection of
products and systems for our customers.
KRISTEN NAZARIO
Senior Director of Human Resources
Bally Technologies

19. BIZLIBRARY.COM
In a world of learning and development where
complexity is the enemy, BizLibrary has developed a
simple and nimble approach to delivering high quality
learning, anywhere, anytime.
MICHAEL ROCHELLE
Chief Strategy Officer
Brandon-Hall Group

20. BIZLIBRARY.COM
Our two biggest challenges are scheduling and compliance.
We use a blend of BizLibrary’s off-the-shelf content and our
own custom compliance content.
The biggest results we’re seeing is that we’re getting the
training done without impacting the business! It’s allowing
the managers to have greater flexibility to serve the
customer’s needs.
MIKE SAWYER
Area Manager
Total Transit

21. BIZLIBRARY.COM
One of our business challenges is that our remote staff
population is our largest growing population. Being able to
address their training needs while we have staff all over the
country means having an on-demand solution. We’re excited
to provide our employees with BizLibrary’s on-demand
training content to meet their needs.
REGINA NICHOLSON
HR Specialist
Susan G. Komen