Learoy is an education company that focuses on leadership, customer experience, and workplace culture. It believes that investing in education helps solve common business problems in these areas. Learoy offers various programs, including The Learoy 3 which covers leadership, customer experience, and culture through online and classroom learning. It also offers a High Performance Leadership program that develops excellence across six core business areas over six months using digital learning and face-to-face sessions. Learoy has partnered with a training organization to offer a nationally recognized Diploma of Leadership and Management.

2. WHO ARE WE?
Learoy isn’t your typical education company. It’s a trend-setting,
forward-thinking, digital business that’s leading the way. We’ve done
the research and we’re driving results through education. You’ll see.
Learoy believes that an investment in education is an investment
in your future business. Learoy has a driving passion for outcomes,
business return and creating a world-class customer experience.
Learoy’s high performing team is made up people who love a
challenge and look to create value by transforming the education
experience for a global economy.

3. WHY WOULDN’T
YOU LEARN WITH
LEAROY?
• Be a business that educates its people with progressive content
and the tools for tomorrow.
• Be a business that grows its bottom line and increases the return
on education investment.
• Be a business that uses education to engage people for
succession and career pathways.
• Be a business that increases productivity, drives efficiency and
shows results time and time again.

4. WHAT WE KNOW
ABOUT BUSINESS
TODAY
Once upon a time, well actually not that long ago, we asked
ourselves ‘what are the three biggest problems businesses face
today, and more importantly, why?’
We have researched this question thoroughly and found that
problems are often related to the following three factors:
leadership, customer experience and workplace culture. The good
news is that education can help to resolve these problems.
Leadership
Leaders with experience in a technical field can fast-track their
people skills to get the best results.
Leaders who can’t innovate and look for new ways will fail in a
technology driven world.
Leaders who lack understanding of their organisation’s vision,
purpose, values and objectives can’t help bring them to life.
Customers
Customer experience is a fundamental concern for every business
but in the customers’ eyes only 13% constantly get it right.
Customers are the lifeblood of most companies, yet statistics are
showing loyalty is at an all-time low.
Customer experience isn’t just some corporate buzzword ask
Amazon, Virgin and Apple just how important customers are!
Culture
Culture is the key to making your organisation tick. If you want big
results, you need the right culture to support it.
A culture with disengaged employees hits every business’ bottom line.
Culture can be anything the leadership team wants it to be. You
can be as cool as Google or as trendsetting as Kodak, if you want.
Oops, did we just say that?

5. WHAT WE DO
REALLY WELL
THE LEAROY 3
This Learoy 3 short course is about creating excellence in these three
areas of business to drive growth: leadership, customer experience and
workplace culture.
The Learoy 3 is an online program that is supported by interactive digital
learning, eBooks and classroom-based learning to really pack a punch.
The Learoy 3 is suited to anyone in business who wants to get ahead,
and for businesses who want to nip problems in the bud with education.

6. WHAT WE DO
REALLY WELL
HIGH PERFORMANCE LEADERSHIP
The High Performance Leadership journey is about creating
excellence in business and building a future-proof mindset.
High Performance Leadership is a six-month program consisting
of six core areas of business. This journey will move leaders into a
space of excellence using digital learning and life changing, face-to-
face interactions.
Leadership – Bringing vision to reality
Customer – Experiences that create loyalty
Culture – Strengthen the team for the future
Talent – Find it, grow it, love it. Keep it
People – Peak performers everyday, not just sometimes
Innovation – New ways, old things!
For each topic area, we will interview key influencers of leadership
and embed these videos throughout the content to give it a dynamic
and customised feel. Sharing real stories of both challenge and
success will be key motivators for our high performance leaders.
High Performance Leadership offers an internal accreditation that
isn’t just a walk in the park to achieve. It’s built to challenge and
stretch future leaders and develop them as top quality talent.
The High Performance Leadership program is about taking your
current leaders and working with them to kick it up a gear.

7. ACCREDITED.
YES PLEASE!
Just in case a qualification blows your hair back, Learoy has partnered
with a Registered Training Organisation to deliver a world-class
education that can be nationally recognised.
DIPLOMA OF LEADERSHIP AND MANAGEMENT (BSB51915)
LEADERSHIP
BSBWOR501 - Manage personal work priorities
BSBLDR501 - Develop and use emotional intelligence
In this volume you will learn how to:
• Understand the impact you have on others
• Adapt your leadership style to empower your team
• ‘Live and breathe’ your organisational purpose
• Understand your personal strengths and opportunities
• Recognise and embrace workplace diversity
• Develop your personal brand and networking skills
• Build professional credibility
CULTURE
BSBWOR502 - Lead and manage team effectiveness
BSBLDR502 - Lead and manage effective workplace relationships
In this volume you will learn how to:
• Future-proof your talent strategy and develop a powerful,
culturally aligned employee value proposition
• Identify and build on positive team dynamics to drive
performance, and enhance a positive culture
• Develop powerful communication techniques to build strong
relationships and engage your team
• Motivate your team to influence performance, build trust
and collaboration
• Use planning and coaching to support a high performing team
• Manage conflict to drive strong team culture

8. CUSTOMER
BSBCCUS501 - Manage quality customer service
In this volume you will learn how to:
• Align your customer strategy to your company purpose, and drive
a customer focused culture
• Focus on your internal customer service to create a ‘wow’
experience for your external customer, and ultimately drive
business growth
• Develop a service recovery mindset, that focuses on customer
feedback, and regards customer complaints as opportunities
• Implement service metrics that are meaningful, and enhance the
customer experience
• Make innovation part of your customer strategy, to create your
point of difference
PROJECTS
BSBPMG522 - Undertake project work
In this volume you will learn how to:
• Build on your leadership skills to manage projects successfully
• Communicate the ‘purpose’ or ‘why’ of your project, and develop
a project charter
• Build your project team, plan your methods, and prepare for risks
• Execute your project by developing a work breakdown structure,
and support your team to achieve their goals
• Achieve sustainable outcomes, by using lessons learned to
influence future projects
TALENT
BSBHRM506 - Manage recruitment, selection and induction processes
In this volume you will learn how to:
• Prepare yourself to recruit the ‘best fit ‘ by creating meaningful
job descriptions and targeting your advertisements to attract the
‘right’ talent
• Select the right recruitment process for you, your business and
your team
• Lead successful interviews by creating a positive environment,
and utilise questioning techniques to drive positive choices
• Develop an on-boarding process to engage your new recruits and
drive productivity
PEOPLE
BSBMGT502 - Manage people performance
BSBLDR503 - Communicate with influence
In this volume you will learn how to:
• Develop a Performance Management system that prioritises
behavioural change
• Manage performance improvement across varying levels of
team performance
• Delegate with intention, to set your team up for success
• Provide meaningful feedback and coaching to help your team to
become the best version of themselves
• Create succession plans that provide a career path for each
team member

9. OPERATIONS
BSBMGT517 - Manage operational plans
In this volume you will learn how to:
• Develop strategic plans that will assist you to manage all
operational areas of your business
• Understand the importance of key performance indicators as a
measure of successful performance
• Implement and manage contingency plans
• Plan and manage both physical and human resources to drive
productivity and profitability
MARKETING
BSBMKG501 - Identify and evaluate marketing opportunities
In this volume you will learn how to:
• Identify the fundamental principles of marketing and the key
differences between marketing and sales
• Determine your target market, and evaluate your strategy to
deliver the right message
• Align your marketing campaign to your business goals
• Create your marketing plan, including a risk assessment
• Identify all the key ‘players’ who need to be included in your plan
and develop your business case
INNOVATION
BSBINN502 - Build and sustain an innovative work environment
In this volume you will learn how to;
• Develop your innovation strategy, and build your business case
for change
• Help your team to navigate the transition of change, and manage
risk effectively
• Create a physical and emotional environment where your team
feel free to ideate, share ideas, and have fun
• Utilise your internal and external networks to drive innovation and
use metrics to measure your success
SALES
BSBSLS501 - Develop a sales plan
In this volume you will learn how to:
• Identify key sales drivers to leverage in your organisation
• Make your sales approach ‘fit’ your organisation
• Develop sales goals that are meaningful and ‘on brand’
• Create a sales plan to promote your product effectively
• Identify an effective sales approach, and train your team to
deliver results
• Measure your performance against your sales goals

10. DIVERSITY
BSBLDR504 - Implement diversity in the workplace
In this volume you will learn how to:
• Understand the meaning of diversity, and the benefits of
embracing it within your team
• Recognise the unconscious bias that may exist and why it occurs
• Review your workplace culture and establish diversity strategies
to achieve a positive impact
• Promote and model inclusive behaviours and provide training and
support for your team
• Gain feedback from your team and recommend improvements to
your diversity strategy
LEARNING
BSBLED501 - Develop a workplace learning environment
In this volume you will learn how to:
• Develop a learning culture, where team members are encouraged
to identify and share their strengths
• Adapt delivery methods to achieve the learning outcomes and
needs of individual team members
• Promote team learning and collaboration, by giving feedback and
recognising and celebrating successful outcomes
• Use feedback from your team to improve the efficiency and
effectiveness of learning in your organisation

11. CUSTOMISED
SOLUTIONS
At Learoy we love to collaborate. We believe that the best outcomes
happen when everyone is playing to their strengths, that’s why we
work with our business and industry partners in co-creation. Doing
this allows us to determine what is relevant, current and required for
our audience to know and understand.
We then match these objectives to the most effective learner
experience. This might be one, or a combination of these examples:
• A video of a subject matter expert telling their story, sharing their
learning and providing useful tips for their success.
• An interactive learning activity where the student explores a
theory and how to adopt its use.
• Reflections. We use great quality questions to find out where the
student is, and take them to a new place. This also drives their
emotional intelligence through analysis and self-discovery.
• A podcast, article or website as a meaningful, real-world way of
discovering the content.
• An eBook, where students can read, take notes, highlight and
keep their own personal thoughts, reflections and learning.
• An online classroom where the students can learn more, ask
questions in real time and reflect on their learning.
• A one-on-one coaching session, where we can work through
challenges and help individuals break down their barriers to
success.
• A classroom. This might be anything from experiential activities,
to a ‘flipped’ classroom, where the students learn online first and
then come together to explore their learning. Either way, they will
be challenged to think differently and put their skills to real use.
A customised solution is just that. We always kick every project off
by identifying your needs, to provide you and your business with the
right solution. Whatever approach we take, we do it together, with
your team at the center of the learning.

12. WHAT’S UNIQUE
ABOUT LEAROY?
Learoy uses only progressive content; we have a full time scientist
as part of our research team who looks at modern trends and the
education required to support these.
Learoy has a custom-built platform, developed specifically for
‘learning on the run’ and ‘learning everywhere.’
Learoy took a new approach to setting up a business. The first question
asked was not: ‘What are we going to sell?’. The first question was:
‘What sort of culture do we want and why?’. We developed our
world-class content based on this.
Learoy works with each business to position subject matter experts in
the content. We don’t just ‘wheel anyone in’, we make sure they align
to the program outcomes and deliver the buzz required!
Learoy and you live in an online world. We don’t need to jump on a
plane or be in a classroom to learn. Let’s help save the planet and
take advantage of virtual learning more often and classroom-based
learning only when required.

13. Keep learning forward
www.learoy.com
319, 838 Collins Street, Docklands
Aaron March
Engagement Lead & CFO
0402 054 235
aaron@learoy.com
Ben Roulston
Co Founder & CEO
0433 197 225
ben@learoy.com