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Microstrategy Business Intelligence
Calendario Seminari online Autumn Edition
19 Dicembre 2011
Luca Giannelli – Business Intelligence Presales
Four Unprecedented Megatrends Are Reshaping
      Companies, Industries, and Economies




                            Companies
                            Industries
                            Economies




-2-
MicroStrategy Enables Companies to Capitalize on these Four
      Megatrends




                              Your
                              Company




-3-
More Sophisticated Systems are Required to Manage Larger
                  and More Complex Big Data



       Large
            1,000,000,000s



                  100,000,000s
      #of Users




                   1,000,000s
        f




                    10,000s



                      100s



      Small

                                   Megabytes   Gigabytes Terabytes   Petabytes   Exabytes

                                 Small               Data                        Big
                                                                In 1990, the Largest BI Database was 200GB
                                                                In 2011 Kids Upload 200GB Videos Everyday
                                                                   2011,


-4-
Thanks to Big Investments in Performance, MicroStrategy is
          the High Performance Leader

      BIG DATA




-5-   5
We Deliver the Best High Performance Business Dashboards
      for Your Decision Making
  BIG DATA




-6-
Our Newest Tool - Visual Insight - Lets Everyone Explore &
          Understand Data Without IT Assistance

      BIG DATA




      Visual Insight™
      30 Minutes with Low IT Involvement

      Traditional BI
      T            I
      30 days with High IT Involvement     Visual Insight enables end users to explore Big Data and spot
                                           Trends on their own quickly, eliminating the need for IT.




-7-
The Fifth Wave of Information Technology
         Will Dwarf All Previous Waves

      MOBILE
      TRENDS


      Mainframe              Mini          Personal         Desktop          Mobile
      Computing              Computing     Computing        Internet         Internet
      (1960-1980)            (
                             (1980-1990)
                                       )   (
                                           (1990-2000)
                                                     )      (
                                                            (2000-2010)
                                                                      )      (
                                                                             (2010- )




      1M Users                10M Users    100M Users       1,400M Users      5,000M Users



      Source: Morgan Stanley, The Mobile   Global shipments of smart phones & tablets are
      Internet Report
                                           expected to exceed that of PC’s & laptops in Q3 2011




-8-
Mobile Software Will Replace Everything
          that People Write, Carry, and Touch Today

      MOBILE
      TRENDS
                        Everything People Write, Carry, and Touch Today
                                  •   Cash             •   Loyalty Cards     •   Letters
                                  •   Credit Cards     •   Insurance Cards   •   Memos
                                  •   Security Cards   •   Maps              •   Newspaper
                                  •   Key Cards        •   Contacts Book     •   Magazines
                                  •   Keys             •   Diary             •   Business Cards
                                  •   Camera           •   Family Photos     •   Junk Mail
                                  •   Album            •   Mp3 Player        •   Bills
                                  •   Radio            •   Drivers License   •   Invoices
                                  •   Receipts         •   Data Storage      •   Sales Reports
                                  •   Notes            •   Watch/Alarm       •   Financial Reports
                                  •   Tickets          •   Calculator        •   Expense Reports




                                                              Replaced
                                                              by
                                                              Mobile
                                                              Software


-9-
Entire Industries Are Being Reshaped
             by Mobile Software
                                                                 TRENDS


         MOBILE
         TRENDS




         Traditional              Online            “Hijacked”
         Retail                   Retail            Retail




- 10 -
Companies Need 100’s of New Mobile Apps and Mobile Front-
             ends to Existing Applications
         MOBILE
         TRENDS


                        Every customer-facing process
                        E         t      f i
                        Every internal business process
                     Human Resources        General Mgmt          Sales Force

                         Hiring                Carbon Emissions      Lead tracking

                         Bonuses               Hot Desk Locator      T&E Tracking

                         Training Mgmt         Employee Info         Customer Info


                         Time-off Request      Product Sales         Churn Rates


                         Expense Approval      Partner Sales         Quotas


                         T&E Tracking          Corporate Events      Pipeline


                         Salary Review         Facilities            Services




- 11 -
MicroStrategy Mobile App Platform Delivers All Three Core
           Capabilities of Mobile Applications

         MOBILE


            Intelligence          Transactions           Multi-media




- 12 -
Over 150 Companies Have Already Developed Apps Using
          MicroStrategy

         MOBILE




- 13 -
Cloud Service Demand is High and Growing Fast

         CLOUD
         TRENDS



     Spending on public Cloud services is growing
     S   di        bli Cl d       i    i      i
     6x faster than IT spending generally.

                      By 2014 31% of net new IT spending
                          2014,
                      will be invested in the public Cloud.

          By 2014, the total market for public Cloud services
          will be
           ill      $56B, up from just $17B in 2009
                          u fro                2009.


                           Source: IDC, June 2010.

- 14 -
No Capital Expenditures and Five Year Cost Advantage

         CLOUD
                                                                                                                                       No financial risk.
           Save millions up front.                                                                                                     More project flexibility.
                                                                                                                                  $5
         No                          No                              No




                                                                                                                        Milioni
                                                                                                                                                                              Facilities
         Hardware                    Software                        Implementation
                                                                     Risk                                                         $4
                                                                                                                                                                              Operations


                                                                                                                                  $3

                                                                                                                                                                              Hardware
                                                                                                                                  $2                  MicroStrategy
                                                                                                                                                      Cloud
                               No Setup and No Long
                                                                                                                                                                              Software
    No                                                                                                                            $1
    Facilities                 Configuration                       IT Process
                                                                                                                                                      Application
                                                                                                                                                      A lication              Application
                                                                                                                                                                              A lication
                                                                                                                                                      Development             Development
                                                                                                                                  $0
                                                                                                                                        MicroStrategy Cloud         On‐Premises

                                                                                                                         MicroStrategy Cloud vs. On-Premises
                                                                                                                         200 User System Over 5 Years

              Cost and savings based on MicroStrategy internal model. 200 users, 10 TB warehouse. Actual results may vary.




- 15 -
Enterprises Must Embrace the Social Phenomenon Because…

         SOCIAL
         TRENDS



           It’s Where All                   It’s Where All the                  It’s Where All the
           the People Are                   Personal Data is                    Connections Are

         Facebook Users                              Friends                   Each of 750M People
         750M Total Users                                                      Connect With

                         Facebook
                                         Interests             Demographic
                         Attention
                                                                 Age
                         62 Min. / Day                           Gender
                                                                 Orientation
                                                                 Marital
                                                                 M i l
         Facebook Traffic                                        Etc.
                                                      Events
         38% of all Web Page Visits
         Are from Links on Facebook



                  …however, 79% of executives agree that they
              don’t
              don t understand how best to use social media yet


- 16 -
Social CRM is much more powerful than Traditional CRM

         SOCIAL
         TRENDS


                                            Traditional CRM              Social CRM

                     Setup Cost                   High                         Free

                  Half Life of Data            36 months                     A lifetime

                  Maintenance Cost                High                Self-Maintained

                   Level of Trust                 Low                          High

     To replicate Facebook data would take 1.4 million years and cost $240         Source: MSTR Analysis
     Billion To map the Facebook social graph would take 550,000 years




- 17 -
MicroStrategy Gateway for Facebook: Friendly Intelligence Offering

         SOCIAL




                                                                  Your Enterprise

   Harness the Power of Facebook Data and Improve Your Business




- 18 -
La piattaforma BI di Microstrategy




                                                                                          Applicazioni BI
                                                                                           pp
                                                                   Customer Analysis                 Product Management
                                                                   • Customer Segmentation           • Product Performance Analysis
                         BI Applications                           • Customer Profitability          • Market Basket Analysis
                                                                   • Cross-sell / Up-sell            • Category Management


                      Dash-       OLAP      Advanced               Supply Chain Management           Vendor Performance
         Reporting                                      Alerting   • Inventory Analysis              Analysis
                      boards     Analysis    Analysis              • Fulfillment Analysis            • Service Level Agreement
                                                                   • Distribution Cost Analysis      • Chargeback Analysis
                                                                                                     • Relative Sales Analysis
              Business Intelligence Platform                       Financial Reporting               Risk Analysis
                                                                   Analysis                          • Risk Management
                                                                   • P&L Reporting                   • Portfolio Risk Analysis
                                                                   • Profitability Analysis          • Fraud Detection
                                                                   • Financial Compliance Analysis
                                                                   Sales Analysis                    Operations Analysis
                                                                   • Store / Geographic Analysis     • Productivity Reporting
                                                                   • Sales Pipeline Reporting        • HR Reporting
                                                                   • Sales Perf. / Quota Reporting   • Web Commerce Analysis

              ERP        Web       CRM        Data
            Systems    Systems   Systems    Warehouse




             SORGENTI DATI ETEROGENEE



- 19 -
Tipologie di analisi: Complessità Vs Diffusione

                                                             Advanced Analysis     • Ad Hoc Analysis
                                                             & Ad Hoc              • Predictive Analysis                                          ANALYSIS
                                                                                   • Data Mining
                                           tivity


                                                                                   • Slice & Dice Investigative Analysis
                        ytics & Use Interact



                                                              OLAP Analysis        • Root Cause Determination
                                  er




                                                                      Enterprise
                                                                                       • Page-perfect Operational Reporting                   REPORTING
                                                                                       • Pixel-perfect Business Reporting
                                                                      Reporting        • Print-perfect Statements & Invoices
               sing Analy




                                                                                    Scorecards &           • Operational Dashboards
                                                                                    Dashboards             • Dynamic Scorecards              MONITORING
                                                                                                           • Metrics Management

                                                                                                           Alerting &
         Increas




                                                                                                                                      • Massive Report Distribution
                                                                                                           Proactive                  • Exception-based Alerts
                                                                                                                  Notification




                                                                              Increasing Number & Range of Users
                                                             Information Analysts • Business Managers • All Workers • Extranets • Customers




- 20 -
Dashboard: Rappresentazione sintetica ed immediata




- 21 -
Report Perfect: rappresentazioni grafiche complesse
         destinate alla stampa

                                 Print-perfect Operational Reports
                                 • Via Web and Print
                                 • Easy Navigation Through Hundreds of Report Pages
                                 • Parameter Prompting Lets Users Specify Report Content
                                                     Pixel-perfect Business Reports
                                                     • Created by Business Users, not IT
                                                     • Integrated Tables and Graphs
                                                     • Powerful Reports for Presentation or Publication

                                                                             Page-perfect Invoices and
                                                                               Statements
                                                                             • On-line Billing Applications
                                                                             • Statements
                                                                             • Other Page Forms




- 22 -
Analisi OLAP: Analisi investigativa sui dati

                          Slice and Dice with                                           Drill Anywhere with
                         Basic OLAP Analysis                                     Advanced Relational OLAP Analysis

                                   Revenue for Laptop Computers
                                   In 2005
                                   At All Stores




                       Geography
           Products




                                            Revenue for All Electronics
                                            In 2004 and Q1 2005
                                            At Stores in the NE Region


                                         Total Revenue and Costs
                                         In Jan 2004 and Jan 2005
                                         At Top 10 Revenue Stores




           Single-click OLAP Manipulations
               g                   p                                        Relational OLAP Architecture Allows People To
                                                                                                                     p
           Allow People To Slice-and-Dice a                               ‘Drill Anywhere’ in The Entire Relational Database
         Subset of Data To View It from Many                              – Across All Dimensions and From Summary Level
                 Different Perspectives                                              To Transactional-level Detail




- 23 -
Analisi Predittiva: lo strumento apprende e crea conoscenza




         Analisi predittiva sullo studio                               Svariate tecniche di
              delle serie storiche                                        Data Mining


                                                                                            Achieve Revenue
                                                                                            Stay in Budget
                                                                      DETERMINE             Respond
                                                                         WHO IS             Purchase
                                                                      LIKELY TO …           Defraud
                                                                                            Be Profitable
                                                                                            On Time



                                                                      Neural Networking, Clustering Algorithms
                                                                             Networking
          Note both Linear Prediction and Seasonal Prediction Lines   Tree Algorithms, Multi-variant Regression




- 24 -
Notifiche: al verificarsi di un evento sui dati scatena una notifica



                                Alerts Triggered Based on   Reports and Alerts are Sent to the   Users Can Get More Detail
         Scouring Data from       Schedules, Events, or             Preferred Device             by Opening Attachments or
             All Sources              Business Rules                  of Each User                  Clicking on Web Links



                              Personalized Information
                                Radar Continuously
                                 Scours
                                 Sco s Databases




- 25 -
Più Canali Interattivi di Analisi


          Browser                     Email   Office




                               Mobile
         Desktop




- 26 -
Performance: Utilizzo della capacità di memorizzare le esecuzioni
                  fatte e di caricare in memoria porzioni della base dati


         Traditional BI                                                                     In-Memory BI with MicroStrategy
         • D b
           Databases periodically reach saturation
                        i di ll       h        i                                            • DB activity is smoothed and shifted
                                                                                                     ti it i     th d d hift d
         • User Performance periodically degrades                                             to off-hours
                                                                                            • User Performance is improved


                                                                                     160   Average User
                                              Tempo di attesa
                                                                                           Wait Time (sec)
                                                                                     80                                                          Average User
          Workload                                                                           Workload                                               Wait Time
                Caricamento                                                          40            Caricamento
                 Notturnp                                                                           Notturnp
         100%                                                                               100%
                                                                                     20                                                                                 20



                                                                                     10                                                                                 10
                                                                                                                                                Tempo di attesa

                                                                                     5                                                                                  5


           0%                                                                                 0%
                                                                                     0                                                                                  0
                0:00a 3:00a   6:00a   9:00a    Noon   3:00p   6:00p   9:00p 12:00p                 0:00a 3:00a   6:00a   9:00a   Noon   3:00p    6:00p   9:00p 12:00p




- 27 -
Facile da usare grazie alla tecnica del trascinamento degli oggetti




- 28 -
Interfaccia da subito “familiare” in stile Excel di Microsoft
                                                         Merge & Lock
     Graph T
     G   h Types:      AutoSytles:                       Headers:       Auto Fit Contents:
     100+ Selections   • New Preview of 20+ Selections   Column / Row   • Data Width
                       • Add Your Own                                   • Browser Window




 2
- 29 -
Integrazione di più basi dati anche su sistemi differenti

                   Passo 1
                   P                                   Passo 2
                                                       P                                           Passo 3
                                                                                                   P
            Isole di BI separate               Collegamento fra Isole BI                      Consolidamento
                                                                                               Fisico dei Dati




                   Enterprise                             Enterprise   HR     Sales              Enterprise       HR   Sales




                   Enterprise                             Enterprise                              Enterprise
                      DW                                     DW                                      DW




          Fin                   HR     Sales     Fin                                    Fin



         Finance                 HR    Sales    Finance                 HR     Sales   Finance                  HR        Sales
           Dept                 Dept   Dept
                                       D          Dept                 Dept    Dept      Dept
                                                                                         D t                   Dept       Dept
                                                                                                                          D




- 30 -
I Costi del personale di staffing rappresentano il vero costo
               dell’applicazione
         Total Cost of Ownership (TCO) è il costo totale di un’applicazione in tutto il suo ciclo di vita.
                      f
         Analisi di settore indicano che il TCO è fondamentalmente composto da costi ricorrenti e non
         dal costo di acquisto del software.
                    Scomposizione del TCO tipico di un’applicazione di BI su 3 Anni




                    Note: The figure is based on over 300 interviews conducted across numerous platforms, presented in composite form.
                                                                                  Source: IDC Study 2007


         Gartner, stima che I clienti spendano più del quadruplo del costo delle licenze di un’applicazione
         di Business Intelligence. La componente maggiore del costo maggiore è determinata dai costi
         ricorrenti del personale di staffing

         IDC, altra società di ricerca, indica che lo staffing pesa per il 60%-85%
         del costo del software in un periodo di 3 anni
                                                     anni.


- 31 -
Un sistema con forte orientamento al Metadato permette la
                riduzione del tempo e quindi del costo di sviluppo del reporting.

     Esempio su un sistemi di BI con 1,000 Reports:
                                    Nessuna definizione di      Parziale definizione di     Completa definizione degli
                                    oggetti nei metadati        oggetti nei metadati        oggetti nei metadati


         Creazione Report           1,000 Reports = 1,000 SQL   1,000 Reports = 200         1,000 Reports = 20
                                    Statements                  Metadata Objects**          Metadata Objects**

         Riusabilità                Nessuna                     Parziale                    Totale

         Parametrizzazione          Nessuna                     Limitata                    Completa


         Manutenzione               •1,000 SQL Statements       •200 Objects***             •20 Objects***
                                    •1,000 ore uomo a 1 ora     •100 ore uomo a 0.5 ore     •10 ore uomo at 0.5 ore per
                                     per report                  per oggetto                 oggetto



  Assunzioni:
            *   Cambiamenti minori includono modifiche ai calcoli, livelli di aggregazione, attrubuti,
                                                                 ,             gg g       ,          ,
                numero di colonne e criteri di filtro
            ** Report creati attraverso oggetti definiti nei metadati
            ***Assumento che le modifiche al metadato automaticamente ricadano sui report
                                                                                     p



- 32 -
Oggetti Metadato rendono efficiente la Business intelligence

                                                           Lingua Italiana   Business Intelligence

                                                           Libri             Applicazioni
                                         rato poggia sul
           precedente per crear concetti sempre piùù
                                                   a




                                                           Paragrafi         (Dashboards and Scorecards)
                     ngua Italian ogni str




                                                           Frasi             Reports
                                sticati




                                                           (Infinite)
                                na,
                                re
                           sofis




                                                           Parole            Filtri e Template
                                                           (1 Miilione)
                      e
         Com nella lin




                                                           Lettere           •Attributes         •Security Filters
                                                           (26)              •Metrics            •ACLs
                                                                             •Facts              •Custom Groups
           me




                                                                             •Subtotals          •Consolidations
                                                                             •Transformations




- 33 -
Un orientamento al metadato stratificato e riutilizzabile
            assicura sempre una “Unica versione della realtà”
                                Browsers     Deskto        Mobile         Office         Email
         Canali di fruizione                   p



                                                                                   Alerting and
                                             Advanced    Enterprise   Dashboards
                                   OLAP                                             Proactive
                                              Analysis    Reports        and
                                  Analysis                                         Notification
                                                                      Scorecards
              Tipi di analisi




                                                                                                  Cambiamenti
                     p     g
                   Reporting                                                                      Nel Reporting


                                                                                                  Cambiamenti
   Astrazione di Business                                                                         Nel Business



         Strutture dati reali                                                                     Cambiamenti
                                                                                                     Fisici




- 34 -
GRAZIE!

         Luca Giannelli
         BI Pre-Sales Manager
         Luca.giannelli@twinergy.com




                                       www.twinergy.com




- 35 -

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MICROSTRATEGY - Sessione introduttiva sulla piattaforma di Business Intelligence

  • 1. Microstrategy Business Intelligence Calendario Seminari online Autumn Edition 19 Dicembre 2011 Luca Giannelli – Business Intelligence Presales
  • 2. Four Unprecedented Megatrends Are Reshaping Companies, Industries, and Economies Companies Industries Economies -2-
  • 3. MicroStrategy Enables Companies to Capitalize on these Four Megatrends Your Company -3-
  • 4. More Sophisticated Systems are Required to Manage Larger and More Complex Big Data Large 1,000,000,000s 100,000,000s #of Users 1,000,000s f 10,000s 100s Small Megabytes Gigabytes Terabytes Petabytes Exabytes Small Data Big In 1990, the Largest BI Database was 200GB In 2011 Kids Upload 200GB Videos Everyday 2011, -4-
  • 5. Thanks to Big Investments in Performance, MicroStrategy is the High Performance Leader BIG DATA -5- 5
  • 6. We Deliver the Best High Performance Business Dashboards for Your Decision Making BIG DATA -6-
  • 7. Our Newest Tool - Visual Insight - Lets Everyone Explore & Understand Data Without IT Assistance BIG DATA Visual Insight™ 30 Minutes with Low IT Involvement Traditional BI T I 30 days with High IT Involvement Visual Insight enables end users to explore Big Data and spot Trends on their own quickly, eliminating the need for IT. -7-
  • 8. The Fifth Wave of Information Technology Will Dwarf All Previous Waves MOBILE TRENDS Mainframe Mini Personal Desktop Mobile Computing Computing Computing Internet Internet (1960-1980) ( (1980-1990) ) ( (1990-2000) ) ( (2000-2010) ) ( (2010- ) 1M Users 10M Users 100M Users 1,400M Users 5,000M Users Source: Morgan Stanley, The Mobile Global shipments of smart phones & tablets are Internet Report expected to exceed that of PC’s & laptops in Q3 2011 -8-
  • 9. Mobile Software Will Replace Everything that People Write, Carry, and Touch Today MOBILE TRENDS Everything People Write, Carry, and Touch Today • Cash • Loyalty Cards • Letters • Credit Cards • Insurance Cards • Memos • Security Cards • Maps • Newspaper • Key Cards • Contacts Book • Magazines • Keys • Diary • Business Cards • Camera • Family Photos • Junk Mail • Album • Mp3 Player • Bills • Radio • Drivers License • Invoices • Receipts • Data Storage • Sales Reports • Notes • Watch/Alarm • Financial Reports • Tickets • Calculator • Expense Reports Replaced by Mobile Software -9-
  • 10. Entire Industries Are Being Reshaped by Mobile Software TRENDS MOBILE TRENDS Traditional Online “Hijacked” Retail Retail Retail - 10 -
  • 11. Companies Need 100’s of New Mobile Apps and Mobile Front- ends to Existing Applications MOBILE TRENDS Every customer-facing process E t f i Every internal business process Human Resources General Mgmt Sales Force Hiring Carbon Emissions Lead tracking Bonuses Hot Desk Locator T&E Tracking Training Mgmt Employee Info Customer Info Time-off Request Product Sales Churn Rates Expense Approval Partner Sales Quotas T&E Tracking Corporate Events Pipeline Salary Review Facilities Services - 11 -
  • 12. MicroStrategy Mobile App Platform Delivers All Three Core Capabilities of Mobile Applications MOBILE Intelligence Transactions Multi-media - 12 -
  • 13. Over 150 Companies Have Already Developed Apps Using MicroStrategy MOBILE - 13 -
  • 14. Cloud Service Demand is High and Growing Fast CLOUD TRENDS Spending on public Cloud services is growing S di bli Cl d i i i 6x faster than IT spending generally. By 2014 31% of net new IT spending 2014, will be invested in the public Cloud. By 2014, the total market for public Cloud services will be ill $56B, up from just $17B in 2009 u fro 2009. Source: IDC, June 2010. - 14 -
  • 15. No Capital Expenditures and Five Year Cost Advantage CLOUD No financial risk. Save millions up front. More project flexibility. $5 No No No Milioni Facilities Hardware Software Implementation Risk $4 Operations $3 Hardware $2 MicroStrategy Cloud No Setup and No Long Software No $1 Facilities Configuration IT Process Application A lication Application A lication Development Development $0 MicroStrategy Cloud On‐Premises MicroStrategy Cloud vs. On-Premises 200 User System Over 5 Years Cost and savings based on MicroStrategy internal model. 200 users, 10 TB warehouse. Actual results may vary. - 15 -
  • 16. Enterprises Must Embrace the Social Phenomenon Because… SOCIAL TRENDS It’s Where All It’s Where All the It’s Where All the the People Are Personal Data is Connections Are Facebook Users Friends Each of 750M People 750M Total Users Connect With Facebook Interests Demographic Attention Age 62 Min. / Day Gender Orientation Marital M i l Facebook Traffic Etc. Events 38% of all Web Page Visits Are from Links on Facebook …however, 79% of executives agree that they don’t don t understand how best to use social media yet - 16 -
  • 17. Social CRM is much more powerful than Traditional CRM SOCIAL TRENDS Traditional CRM Social CRM Setup Cost High Free Half Life of Data 36 months A lifetime Maintenance Cost High Self-Maintained Level of Trust Low High To replicate Facebook data would take 1.4 million years and cost $240 Source: MSTR Analysis Billion To map the Facebook social graph would take 550,000 years - 17 -
  • 18. MicroStrategy Gateway for Facebook: Friendly Intelligence Offering SOCIAL Your Enterprise Harness the Power of Facebook Data and Improve Your Business - 18 -
  • 19. La piattaforma BI di Microstrategy Applicazioni BI pp Customer Analysis Product Management • Customer Segmentation • Product Performance Analysis BI Applications • Customer Profitability • Market Basket Analysis • Cross-sell / Up-sell • Category Management Dash- OLAP Advanced Supply Chain Management Vendor Performance Reporting Alerting • Inventory Analysis Analysis boards Analysis Analysis • Fulfillment Analysis • Service Level Agreement • Distribution Cost Analysis • Chargeback Analysis • Relative Sales Analysis Business Intelligence Platform Financial Reporting Risk Analysis Analysis • Risk Management • P&L Reporting • Portfolio Risk Analysis • Profitability Analysis • Fraud Detection • Financial Compliance Analysis Sales Analysis Operations Analysis • Store / Geographic Analysis • Productivity Reporting • Sales Pipeline Reporting • HR Reporting • Sales Perf. / Quota Reporting • Web Commerce Analysis ERP Web CRM Data Systems Systems Systems Warehouse SORGENTI DATI ETEROGENEE - 19 -
  • 20. Tipologie di analisi: Complessità Vs Diffusione Advanced Analysis • Ad Hoc Analysis & Ad Hoc • Predictive Analysis ANALYSIS • Data Mining tivity • Slice & Dice Investigative Analysis ytics & Use Interact OLAP Analysis • Root Cause Determination er Enterprise • Page-perfect Operational Reporting REPORTING • Pixel-perfect Business Reporting Reporting • Print-perfect Statements & Invoices sing Analy Scorecards & • Operational Dashboards Dashboards • Dynamic Scorecards MONITORING • Metrics Management Alerting & Increas • Massive Report Distribution Proactive • Exception-based Alerts Notification Increasing Number & Range of Users Information Analysts • Business Managers • All Workers • Extranets • Customers - 20 -
  • 22. Report Perfect: rappresentazioni grafiche complesse destinate alla stampa Print-perfect Operational Reports • Via Web and Print • Easy Navigation Through Hundreds of Report Pages • Parameter Prompting Lets Users Specify Report Content Pixel-perfect Business Reports • Created by Business Users, not IT • Integrated Tables and Graphs • Powerful Reports for Presentation or Publication Page-perfect Invoices and Statements • On-line Billing Applications • Statements • Other Page Forms - 22 -
  • 23. Analisi OLAP: Analisi investigativa sui dati Slice and Dice with Drill Anywhere with Basic OLAP Analysis Advanced Relational OLAP Analysis Revenue for Laptop Computers In 2005 At All Stores Geography Products Revenue for All Electronics In 2004 and Q1 2005 At Stores in the NE Region Total Revenue and Costs In Jan 2004 and Jan 2005 At Top 10 Revenue Stores Single-click OLAP Manipulations g p Relational OLAP Architecture Allows People To p Allow People To Slice-and-Dice a ‘Drill Anywhere’ in The Entire Relational Database Subset of Data To View It from Many – Across All Dimensions and From Summary Level Different Perspectives To Transactional-level Detail - 23 -
  • 24. Analisi Predittiva: lo strumento apprende e crea conoscenza Analisi predittiva sullo studio Svariate tecniche di delle serie storiche Data Mining Achieve Revenue Stay in Budget DETERMINE Respond WHO IS Purchase LIKELY TO … Defraud Be Profitable On Time Neural Networking, Clustering Algorithms Networking Note both Linear Prediction and Seasonal Prediction Lines Tree Algorithms, Multi-variant Regression - 24 -
  • 25. Notifiche: al verificarsi di un evento sui dati scatena una notifica Alerts Triggered Based on Reports and Alerts are Sent to the Users Can Get More Detail Scouring Data from Schedules, Events, or Preferred Device by Opening Attachments or All Sources Business Rules of Each User Clicking on Web Links Personalized Information Radar Continuously Scours Sco s Databases - 25 -
  • 26. Più Canali Interattivi di Analisi Browser Email Office Mobile Desktop - 26 -
  • 27. Performance: Utilizzo della capacità di memorizzare le esecuzioni fatte e di caricare in memoria porzioni della base dati Traditional BI In-Memory BI with MicroStrategy • D b Databases periodically reach saturation i di ll h i • DB activity is smoothed and shifted ti it i th d d hift d • User Performance periodically degrades to off-hours • User Performance is improved 160 Average User Tempo di attesa Wait Time (sec) 80 Average User Workload Workload Wait Time Caricamento 40 Caricamento Notturnp Notturnp 100% 100% 20 20 10 10 Tempo di attesa 5 5 0% 0% 0 0 0:00a 3:00a 6:00a 9:00a Noon 3:00p 6:00p 9:00p 12:00p 0:00a 3:00a 6:00a 9:00a Noon 3:00p 6:00p 9:00p 12:00p - 27 -
  • 28. Facile da usare grazie alla tecnica del trascinamento degli oggetti - 28 -
  • 29. Interfaccia da subito “familiare” in stile Excel di Microsoft Merge & Lock Graph T G h Types: AutoSytles: Headers: Auto Fit Contents: 100+ Selections • New Preview of 20+ Selections Column / Row • Data Width • Add Your Own • Browser Window 2 - 29 -
  • 30. Integrazione di più basi dati anche su sistemi differenti Passo 1 P Passo 2 P Passo 3 P Isole di BI separate Collegamento fra Isole BI Consolidamento Fisico dei Dati Enterprise Enterprise HR Sales Enterprise HR Sales Enterprise Enterprise Enterprise DW DW DW Fin HR Sales Fin Fin Finance HR Sales Finance HR Sales Finance HR Sales Dept Dept Dept D Dept Dept Dept Dept D t Dept Dept D - 30 -
  • 31. I Costi del personale di staffing rappresentano il vero costo dell’applicazione Total Cost of Ownership (TCO) è il costo totale di un’applicazione in tutto il suo ciclo di vita. f Analisi di settore indicano che il TCO è fondamentalmente composto da costi ricorrenti e non dal costo di acquisto del software. Scomposizione del TCO tipico di un’applicazione di BI su 3 Anni Note: The figure is based on over 300 interviews conducted across numerous platforms, presented in composite form. Source: IDC Study 2007 Gartner, stima che I clienti spendano più del quadruplo del costo delle licenze di un’applicazione di Business Intelligence. La componente maggiore del costo maggiore è determinata dai costi ricorrenti del personale di staffing IDC, altra società di ricerca, indica che lo staffing pesa per il 60%-85% del costo del software in un periodo di 3 anni anni. - 31 -
  • 32. Un sistema con forte orientamento al Metadato permette la riduzione del tempo e quindi del costo di sviluppo del reporting. Esempio su un sistemi di BI con 1,000 Reports: Nessuna definizione di Parziale definizione di Completa definizione degli oggetti nei metadati oggetti nei metadati oggetti nei metadati Creazione Report 1,000 Reports = 1,000 SQL 1,000 Reports = 200 1,000 Reports = 20 Statements Metadata Objects** Metadata Objects** Riusabilità Nessuna Parziale Totale Parametrizzazione Nessuna Limitata Completa Manutenzione •1,000 SQL Statements •200 Objects*** •20 Objects*** •1,000 ore uomo a 1 ora •100 ore uomo a 0.5 ore •10 ore uomo at 0.5 ore per per report per oggetto oggetto Assunzioni: * Cambiamenti minori includono modifiche ai calcoli, livelli di aggregazione, attrubuti, , gg g , , numero di colonne e criteri di filtro ** Report creati attraverso oggetti definiti nei metadati ***Assumento che le modifiche al metadato automaticamente ricadano sui report p - 32 -
  • 33. Oggetti Metadato rendono efficiente la Business intelligence Lingua Italiana Business Intelligence Libri Applicazioni rato poggia sul precedente per crear concetti sempre piùù a Paragrafi (Dashboards and Scorecards) ngua Italian ogni str Frasi Reports sticati (Infinite) na, re sofis Parole Filtri e Template (1 Miilione) e Com nella lin Lettere •Attributes •Security Filters (26) •Metrics •ACLs •Facts •Custom Groups me •Subtotals •Consolidations •Transformations - 33 -
  • 34. Un orientamento al metadato stratificato e riutilizzabile assicura sempre una “Unica versione della realtà” Browsers Deskto Mobile Office Email Canali di fruizione p Alerting and Advanced Enterprise Dashboards OLAP Proactive Analysis Reports and Analysis Notification Scorecards Tipi di analisi Cambiamenti p g Reporting Nel Reporting Cambiamenti Astrazione di Business Nel Business Strutture dati reali Cambiamenti Fisici - 34 -
  • 35. GRAZIE! Luca Giannelli BI Pre-Sales Manager Luca.giannelli@twinergy.com www.twinergy.com - 35 -