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Channel conflict Bharat petroleum
Arjama Mukherjee
Core-marketing
DM14D08
Major sources of channel conflict
–Competing Goals
–Different Perceptions of Reality
–Clashes over Domains: Intrachannel competition
–Multiple channels and Gray market
–Threats by Channel Partner
Typical supply chain process
Supply chain & distribution
Supply chain in India
Products with relative channels
• Automotive : Products are sold through franchise
• Industry : Commercial business unit I&C
• Home : Bharat gas owned and franchised by the company
• Skies : BPLC Aviation, Bharat star service Banglore Airport
Types of channel conflict
• Vertical : Selling lubricants in motor garage, automobile showroom,
exclusive retail outlets and petrol pumps.
• Horizontal: Two petrol pumps side by side
• Multi level : Two franchiser of same brand nearby
Bharat petroleum- Channel management

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Bharat petroleum- Channel management

  • 1. Channel conflict Bharat petroleum Arjama Mukherjee Core-marketing DM14D08
  • 2. Major sources of channel conflict –Competing Goals –Different Perceptions of Reality –Clashes over Domains: Intrachannel competition –Multiple channels and Gray market –Threats by Channel Partner
  • 4. Supply chain & distribution
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  • 7. Types of channel conflict • Vertical : Selling lubricants in motor garage, automobile showroom, exclusive retail outlets and petrol pumps. • Horizontal: Two petrol pumps side by side • Multi level : Two franchiser of same brand nearby