4. • THE AVERAGE AMERICAN SPENDS 37
MINUTES PER DAY ON SOCIAL MEDIA
• 46% OF USERS LOOK TOWARDS SOCIAL
MEDIA WHEN MAKING A PURCHASE
• 3 IN 5 SMBS SAY THEY’VE GAINED NEW
CUSTOMERS BY USING SOCIAL MEDIA
• 67% OF TWITTER USERS ARE FAR MORE
LIKELY TO BUY FROM THE BRANDS THEY
FOLLOW ON TWITTER
@JulieMarateck
#SNS15
45. • Hashtagify.Me: Shows You Related Hashtags And Their Popularity
• Ritetag: Shows You How Good, Great Or Overused A Particular
Hashtag Is
• Tagboard:See How Your Hashtag Is Used Across Multiple Platforms
(I.E. Facebook, Twitter, Instagram, G+, Vine)
• Twitalyzer: Input The Username Of Someone You Want To Investigate,
And See What Hashtags He Or She Uses Most Often
• Trendsmap: SHows You Relevant Hashtags That Are Being Used In
Your Geographic Area
• Socialmention: Real-Time Social Media Search & Analysis
• Topsy: Twitter Search, Monitoring And Analytics
@JulieMarateck
#SNS15
63. • Posts with hashtags (#) see 60% more interactions on average
• Posts with exclamation points (!) see 2.7% more interactions on average
• Posts that ask questions (?) garner 23% more engagement on average
• Posts with 80 characters or less receive 66% higher engagement on
average
• Posts asking a question generate comment rates double than that of non-
question posts
@JulieMarateck
#SNS15
64. • Use Twitter as your channel to post a steady stream of live content
• Use Modified Tweet (MT) if there’s grammatical or spelling error on a
post you want to Retweet (RT)
• Don’t autopost from Facebook to Twitter
• Double check hyperlinks in links, #hashtags and @handles
@JulieMarateck
#SNS15
65. • Understand your audience - Why would people want to follow your
brand?
• Theme your content, be consistent & creative - Not just product
placement
• Make photos aesthetically pleasing
• Post 1-2x day
• Engage with your followers - Be human
• Tell an interesting brand story through your images
• Run a #Hashtag contest - UGC & audience engagement
@JulieMarateck
#SNS15
66. • Put media spend behind educational/engagement copy (not sales-y posts)
• Set a granular targeted audience OR promote to your current fans
• Track performance in Ads Manager to steer your future efforts
• Target only the News Feed
• Use boosted posts when you want to make a post visible to current
followers
• For all other situations, create the ad through Ads Manager
@JulieMarateck
#SNS15