This document provides an overview of a 3-day course on understanding, designing, and implementing a Balance Score Card. The course objectives are to understand how a Balance Score Card works and how to build one for an organization. The course covers the basic concepts of a Balance Score Card, how to develop an organization's strategy and link it to performance measures, and the six-step methodology to build and implement a Balance Score Card system. The course outline details the modules that will be covered over the 3 days, including introducing performance measurement, an overview of the Balance Score Card, building the Balance Score Card, and implementing it in an organization.

1. Balance Score Card: Understanding , designing and Implementing.Course Objective: Understand the working of the Balance Score Card (BSC) and learn how to build one for your organization and to implement it.Learn how to apply the principles of balanced score card to a real-world situation.1

2. Course OverviewThis workshop explains the principles and workings of BSC and shows a step-by-step methodology to build and implement a balanced scorecard strategic management system. Topics covered by the course include:Why do we want to measure our performance? What performance should we measure? How do we measure our performance?Basic concepts of the balanced scorecard and how it can be used to improve organization performance. How to build and implement a balanced scorecard. How to develop organization Strategy and linking it to performance measure.The correct sequence of steps that are necessary to build a strategy-focused Balanced Score Card for the organization. 2

3. Course Outline Module I. Introduction Introduction to Performance MeasurementGoal setting and Performance MeasuresNon Financial MeasuresStrategic Objectives based performance measures. Module II. Overview of the Balanced Scorecard (BSC) Introduction to Balance Score Card Definitions of termsBalanced scorecard perspectivesReasons for undertaking a balanced scorecard project The six-Step Methodology for building a balanced scorecard project 3

4. Course Outline Module III. Building the Balanced Scorecard Using an organizational assessment to set vision, mission, and strategy Defining Strategic themesKey success factors DAY TWO Module III. Building the Balanced Scorecard (Continued)Develop Strategic Themes and Strategic Results Develop Strategic Objectives and strategic success drivers Strategy mapping - develop cause-effect relationships among the objectives Derive Strategic Performance Measures.Setting targetsDeriving initiatives 4

5. Course Outline Module IV. Implementing the Balanced Scorecard Implementation issues Aligning strategy and work throughout the organization Collect, verify and validate performance data Cascading the scorecard throughout the organization Employee motivation Linking strategy to resource decisions Linking performance to rewards Scorecard roll out, training, and change management Exercise: Develop a scorecard action plan for your organization5

6. Balance Score Card: Understanding , designing and Implementing.Who Should Attend This course is recommended for executives, managers, planners and analysts who are seeking the best practical ideas in improving organizational performance. This course is recommended for executives, managers, and planners who seek a high-level introduction to the balanced scorecard and how it can be applied to meet their own organization's needs.A 3 Day course6