SlideShare a Scribd company logo
1 of 1
Download to read offline
Balanced Scorecard
Course Outline

Quick View
Introduction

Program Objectives
•

To introduce Balanced Scorecard
framework and implementation
approach to organizational team

•
•
•
•
•

Duration: 2 Days
Batch Size: 15 to 20 persons

Balanced scorecard concept and origin
Introduction to performance management and measurement
Definitions
BSC – Purpose, Drivers and Differentiators
Sample BSC performance measures

Balanced Scorecard Design

Participant Profile
•
•

•

Top, Senior, Middle management
executives
Consultants and Industry professionals
keen to get initiated into Performance
Measurement Framework Design and
Implementation
Minimum 5+ years work experience

Objective Type Test (45 minutes)

Certification
•

Develop Strategic Themes and Strategic Results
Develop Strategic Objectives and strategic success drivers
Strategy mapping
Derive Strategic Performance Measures, Targets, and Thresholds
Develop Strategic Initiatives
Define Criteria for Selecting Initiatives

Balanced Scorecard Implementation

Assessment
•

•
•
•
•
•
•

Balanced Scorecard Course Certificate

•
•
•
•
•
•
•
•

Implementation issues
Aligning strategy and processes throughout the organization
Collect, verify and validate performance data
Software options for managing performance information
Developing the communication plan
Cascading the scorecard
Employee motivation
Linking strategy to resource decisions

Enterprise Performance Management Integration
•
•
•
•
•

Integration with EMS
Best practices
Linking performance to rewards
Scorecard roll out, training and change management
Conclusion

Assessment and Feedback

eXample Consulting Group
E-Mail: training@eXamplecg.com, Web: www.eXamplecg.com
USA • UK • Kenya • India

More Related Content

What's hot

Balancescorecard 130208053655-phpapp02
Balancescorecard 130208053655-phpapp02Balancescorecard 130208053655-phpapp02
Balancescorecard 130208053655-phpapp02Rohit Sharma
 
High-level framework for Organizational Change Management - M&A/Internal Cons...
High-level framework for Organizational Change Management - M&A/Internal Cons...High-level framework for Organizational Change Management - M&A/Internal Cons...
High-level framework for Organizational Change Management - M&A/Internal Cons...Ghayas Mansoor
 
Performance management system
Performance management system Performance management system
Performance management system Rabindranath Sahu
 
Performance Management - 3.Struttura delle Mappe Strategiche
Performance Management - 3.Struttura delle Mappe StrategichePerformance Management - 3.Struttura delle Mappe Strategiche
Performance Management - 3.Struttura delle Mappe StrategicheManager.it
 
Balanced score card for strategy evaluation
Balanced score card for strategy evaluationBalanced score card for strategy evaluation
Balanced score card for strategy evaluationJibin Paulose
 
Balance score card
Balance score cardBalance score card
Balance score cardArjun Bhalla
 
Balanced Score Card ppt
Balanced Score Card ppt Balanced Score Card ppt
Balanced Score Card ppt sspatel232
 
Balanced Score Card
Balanced Score CardBalanced Score Card
Balanced Score CardLaura Loh
 
High Impact Strategic Planning and Management Training - Tonex Training
High Impact Strategic Planning and Management Training - Tonex TrainingHigh Impact Strategic Planning and Management Training - Tonex Training
High Impact Strategic Planning and Management Training - Tonex TrainingBryan Len
 
TQM Tutorials - Planning - Policy, Strategy and Goal Deployment
TQM Tutorials - Planning - Policy, Strategy and Goal DeploymentTQM Tutorials - Planning - Policy, Strategy and Goal Deployment
TQM Tutorials - Planning - Policy, Strategy and Goal DeploymentVskills
 
CV for Steven Johnson 2016 V1
CV for Steven  Johnson 2016 V1CV for Steven  Johnson 2016 V1
CV for Steven Johnson 2016 V1Steven Johnson
 
Pmp training sigmora
Pmp training sigmoraPmp training sigmora
Pmp training sigmorabgadicha
 

What's hot (20)

Balancescorecard 130208053655-phpapp02
Balancescorecard 130208053655-phpapp02Balancescorecard 130208053655-phpapp02
Balancescorecard 130208053655-phpapp02
 
High-level framework for Organizational Change Management - M&A/Internal Cons...
High-level framework for Organizational Change Management - M&A/Internal Cons...High-level framework for Organizational Change Management - M&A/Internal Cons...
High-level framework for Organizational Change Management - M&A/Internal Cons...
 
Balance scorecard
Balance scorecardBalance scorecard
Balance scorecard
 
Performance management system
Performance management system Performance management system
Performance management system
 
Performance Management - 3.Struttura delle Mappe Strategiche
Performance Management - 3.Struttura delle Mappe StrategichePerformance Management - 3.Struttura delle Mappe Strategiche
Performance Management - 3.Struttura delle Mappe Strategiche
 
MfDR Framework
MfDR FrameworkMfDR Framework
MfDR Framework
 
Balance scorecard
Balance scorecardBalance scorecard
Balance scorecard
 
Balanced score card for strategy evaluation
Balanced score card for strategy evaluationBalanced score card for strategy evaluation
Balanced score card for strategy evaluation
 
Management Sciences
Management SciencesManagement Sciences
Management Sciences
 
Balance score card
Balance score cardBalance score card
Balance score card
 
Benchmarking
BenchmarkingBenchmarking
Benchmarking
 
Kaizen process
Kaizen processKaizen process
Kaizen process
 
Balanced Score Card ppt
Balanced Score Card ppt Balanced Score Card ppt
Balanced Score Card ppt
 
Balanced Score Card
Balanced Score CardBalanced Score Card
Balanced Score Card
 
Syed Imran CV 1
Syed Imran CV 1Syed Imran CV 1
Syed Imran CV 1
 
High Impact Strategic Planning and Management Training - Tonex Training
High Impact Strategic Planning and Management Training - Tonex TrainingHigh Impact Strategic Planning and Management Training - Tonex Training
High Impact Strategic Planning and Management Training - Tonex Training
 
TQM Tutorials - Planning - Policy, Strategy and Goal Deployment
TQM Tutorials - Planning - Policy, Strategy and Goal DeploymentTQM Tutorials - Planning - Policy, Strategy and Goal Deployment
TQM Tutorials - Planning - Policy, Strategy and Goal Deployment
 
CV for Steven Johnson 2016 V1
CV for Steven  Johnson 2016 V1CV for Steven  Johnson 2016 V1
CV for Steven Johnson 2016 V1
 
Binder
BinderBinder
Binder
 
Pmp training sigmora
Pmp training sigmoraPmp training sigmora
Pmp training sigmora
 

Similar to E xamplecg balanced scorecard training and certification brochure

Competency-based Management for HR Executive.ppt
Competency-based Management for HR Executive.pptCompetency-based Management for HR Executive.ppt
Competency-based Management for HR Executive.pptSaqib Mansoor Ahmed
 
salary benchmarking concept
salary benchmarking conceptsalary benchmarking concept
salary benchmarking conceptGoutham India
 
Final presentation
Final presentationFinal presentation
Final presentationgemmaKBA
 
Creating Dynamic links to drive organisational performance
Creating Dynamic links to drive organisational performanceCreating Dynamic links to drive organisational performance
Creating Dynamic links to drive organisational performanceplushr
 
Success Beyond a Test: The Importance of Application in Performance Improvement
Success Beyond a Test: The Importance of Application in Performance ImprovementSuccess Beyond a Test: The Importance of Application in Performance Improvement
Success Beyond a Test: The Importance of Application in Performance ImprovementBizLibrary
 
Business People Excellence
Business People ExcellenceBusiness People Excellence
Business People ExcellenceMarnik Demets
 
Business People Excellence
Business People ExcellenceBusiness People Excellence
Business People ExcellenceMarnik Demets
 
Balance Score Card (BSC) Workshop by Tetrahedron
Balance Score Card (BSC) Workshop by TetrahedronBalance Score Card (BSC) Workshop by Tetrahedron
Balance Score Card (BSC) Workshop by TetrahedronSagar Sangam Sahu
 
Business Process Benchmarking
Business Process BenchmarkingBusiness Process Benchmarking
Business Process BenchmarkingDr. John V. Padua
 
Performance reviews November 2013
Performance reviews November 2013Performance reviews November 2013
Performance reviews November 2013Timothy Holden
 
Can I have that as a half day
Can I have that as a half dayCan I have that as a half day
Can I have that as a half dayPaul Rasmussen
 
kpi for the malaysian government
kpi for the malaysian governmentkpi for the malaysian government
kpi for the malaysian governmentHj Arriffin Mansor
 
Business Process Benchmarking
Business Process BenchmarkingBusiness Process Benchmarking
Business Process Benchmarkingaizellbernal
 
CDA Strategic Performance Management System Revised
CDA Strategic Performance Management System RevisedCDA Strategic Performance Management System Revised
CDA Strategic Performance Management System Revisedjo bitonio
 

Similar to E xamplecg balanced scorecard training and certification brochure (20)

Competency-based Management for HR Executive.ppt
Competency-based Management for HR Executive.pptCompetency-based Management for HR Executive.ppt
Competency-based Management for HR Executive.ppt
 
salary benchmarking concept
salary benchmarking conceptsalary benchmarking concept
salary benchmarking concept
 
PMS ppt
PMS pptPMS ppt
PMS ppt
 
Final presentation
Final presentationFinal presentation
Final presentation
 
Creating Dynamic links to drive organisational performance
Creating Dynamic links to drive organisational performanceCreating Dynamic links to drive organisational performance
Creating Dynamic links to drive organisational performance
 
Success Beyond a Test: The Importance of Application in Performance Improvement
Success Beyond a Test: The Importance of Application in Performance ImprovementSuccess Beyond a Test: The Importance of Application in Performance Improvement
Success Beyond a Test: The Importance of Application in Performance Improvement
 
PMS ppt
PMS pptPMS ppt
PMS ppt
 
Business People Excellence
Business People ExcellenceBusiness People Excellence
Business People Excellence
 
Business People Excellence
Business People ExcellenceBusiness People Excellence
Business People Excellence
 
Resume- Sunandha
Resume- SunandhaResume- Sunandha
Resume- Sunandha
 
Balance Score Card (BSC) Workshop by Tetrahedron
Balance Score Card (BSC) Workshop by TetrahedronBalance Score Card (BSC) Workshop by Tetrahedron
Balance Score Card (BSC) Workshop by Tetrahedron
 
Business Process Benchmarking
Business Process BenchmarkingBusiness Process Benchmarking
Business Process Benchmarking
 
Performance reviews November 2013
Performance reviews November 2013Performance reviews November 2013
Performance reviews November 2013
 
Can I have that as a half day
Can I have that as a half dayCan I have that as a half day
Can I have that as a half day
 
kpi for the malaysian government
kpi for the malaysian governmentkpi for the malaysian government
kpi for the malaysian government
 
Chapter 7 TQM
Chapter 7 TQMChapter 7 TQM
Chapter 7 TQM
 
Chapter 7 TQM
Chapter 7 TQMChapter 7 TQM
Chapter 7 TQM
 
C&M day 5
C&M day 5C&M day 5
C&M day 5
 
Business Process Benchmarking
Business Process BenchmarkingBusiness Process Benchmarking
Business Process Benchmarking
 
CDA Strategic Performance Management System Revised
CDA Strategic Performance Management System RevisedCDA Strategic Performance Management System Revised
CDA Strategic Performance Management System Revised
 

Recently uploaded

7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewasmakika9823
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth MarketingShawn Pang
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurSuhani Kapoor
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Roomdivyansh0kumar0
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in managementchhavia330
 

Recently uploaded (20)

7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in management
 

E xamplecg balanced scorecard training and certification brochure

  • 1. Balanced Scorecard Course Outline Quick View Introduction Program Objectives • To introduce Balanced Scorecard framework and implementation approach to organizational team • • • • • Duration: 2 Days Batch Size: 15 to 20 persons Balanced scorecard concept and origin Introduction to performance management and measurement Definitions BSC – Purpose, Drivers and Differentiators Sample BSC performance measures Balanced Scorecard Design Participant Profile • • • Top, Senior, Middle management executives Consultants and Industry professionals keen to get initiated into Performance Measurement Framework Design and Implementation Minimum 5+ years work experience Objective Type Test (45 minutes) Certification • Develop Strategic Themes and Strategic Results Develop Strategic Objectives and strategic success drivers Strategy mapping Derive Strategic Performance Measures, Targets, and Thresholds Develop Strategic Initiatives Define Criteria for Selecting Initiatives Balanced Scorecard Implementation Assessment • • • • • • • Balanced Scorecard Course Certificate • • • • • • • • Implementation issues Aligning strategy and processes throughout the organization Collect, verify and validate performance data Software options for managing performance information Developing the communication plan Cascading the scorecard Employee motivation Linking strategy to resource decisions Enterprise Performance Management Integration • • • • • Integration with EMS Best practices Linking performance to rewards Scorecard roll out, training and change management Conclusion Assessment and Feedback eXample Consulting Group E-Mail: training@eXamplecg.com, Web: www.eXamplecg.com USA • UK • Kenya • India