Learning at BAE Systems
© BAE Systems, Inc. 2012 1
John Hovell
July 2013
BAE SYSTEMS, INC.
Topics
• BAE Systems overview
• Jane Hart’s Workforce Development Services Framework (WDSF)
• BAE Systems’ Learning Solutions organization
• BAE Systems’ Social Learning Solutions practice area
2
BAE Systems – A leading defense company
with a commanding breadth of capabilities
© BAE Systems, Inc. 2012 3
One of the World’s Largest Defense Companies
BAE Systems plc
• 93,500 employees
• 2011 sales of £19.2B ($30.7B**)
• 2011 order book of $58.1B**
• Second largest global defense company
• Top 10 U.S. prime contractor
• Five home markets
• Presence in more than 100 nations
BAE Systems, Inc.
• 43,000 employees
(approximately 36,000 in the U.S.)
• 2011 sales of $14.4B
• Major operations in 38 states, the UK, Sweden,
Israel, Mexico and South Africa
• A U.S. company chartered in Delaware
© BAE Systems, Inc. 2012 4
** US$ equivalent calculated using the 2011 average exchange rate
of $/£ = 1.604, denoting sales and orders throughout the year
0
5
10
15
20
25
30
35
40
45
Lockheed
Martin
BAE
Systems
Northrop
Grumman
Boeing General
Dynamics
Raytheon EADS
Defense News Top 100
Based on 2010 Revenues ($B)
0
5,000
10,000
15,000
20,000
25,000
2002 2004 2006 2008 2010
Inc.
PLC
£
5
Group Strategic Framework
Our Opportunity in Learning
Our experience with customer site visits, customer requests, monitoring cases and external
benchmarking indicates that the Leadership and Learning portion of the OD&L CoE requires a
strategy and structure to meet the critical learning needs of the business and position learning for
the future.
6
What We Have Found Critical Learning Needs
 Lack of effective ways for knowledge sharing and
knowledge transfer
 Over reliance on instructor-led training which is
costly, especially for those on direct labor
 Excessive mandatory training requirements
compared to our peers – redirect unnecessary
cost and time charging to much needed ‘people
manager’ and other capability building
 Employees and front line supervisors are not
aware of the development options available to
them
 The ability to find immediate answers to solve
business problems and increase performance
 Maintaining business capability during times of
increased retirements, reductions in force, and
attrition
 Cost-effective and efficient delivery of learning
(e.g., shorter course length, alternative delivery
times, different delivery modes)
 Establish a learning environment that our future
workforce expects
Solution
11
VISION
Unlocking our collective potential by learning anytime, anywhere, anyhow
MISSION
We provide effective and efficient learning solutions when, how, and where
needed to help employees make our company successful
Implement a learning strategy supported by a strategic learning
organization called “Learning Solutions” that is enabled by a clear
vision and mission:
12
Learning Solutions – Practice Areas
Create collaborative learning by
connecting people to each other to form
networks, communities and get instant
help to solve problems
Design, deliver and measure
training, elearning, and blending
learning events for individuals and
teams
Manage learning requests and
proactively consult with the
businesses regarding learning
opportunities
Linking learning with business needs
Social Learning Solutions
Learning Consulting
Leadership and Employee
Development
Our Business Learning Problems
Low Knowledge Maturity
Upcoming Knowledge Loss
Minimal Knowledge Sharing
Inability to Find Expertise
FinancialPerformance
ReturnOnSales
BAE
High
Knowledge Maturity
BAE
MySites
#EmployeeProfiles
#Employees
Year of Birth 2000
>45%
<1% in a
Community
Our Business Learning Solutions
Low Knowledge Maturity
Upcoming Knowledge Loss
Minimal Knowledge Sharing
Inability to Find Expertise
Knowledge Continuity Expertise Location
Communities of Practice Change Management

BAE Systems Inc - Learning

  • 1.
    Learning at BAESystems © BAE Systems, Inc. 2012 1 John Hovell July 2013 BAE SYSTEMS, INC.
  • 2.
    Topics • BAE Systemsoverview • Jane Hart’s Workforce Development Services Framework (WDSF) • BAE Systems’ Learning Solutions organization • BAE Systems’ Social Learning Solutions practice area 2
  • 3.
    BAE Systems –A leading defense company with a commanding breadth of capabilities © BAE Systems, Inc. 2012 3
  • 4.
    One of theWorld’s Largest Defense Companies BAE Systems plc • 93,500 employees • 2011 sales of £19.2B ($30.7B**) • 2011 order book of $58.1B** • Second largest global defense company • Top 10 U.S. prime contractor • Five home markets • Presence in more than 100 nations BAE Systems, Inc. • 43,000 employees (approximately 36,000 in the U.S.) • 2011 sales of $14.4B • Major operations in 38 states, the UK, Sweden, Israel, Mexico and South Africa • A U.S. company chartered in Delaware © BAE Systems, Inc. 2012 4 ** US$ equivalent calculated using the 2011 average exchange rate of $/£ = 1.604, denoting sales and orders throughout the year 0 5 10 15 20 25 30 35 40 45 Lockheed Martin BAE Systems Northrop Grumman Boeing General Dynamics Raytheon EADS Defense News Top 100 Based on 2010 Revenues ($B) 0 5,000 10,000 15,000 20,000 25,000 2002 2004 2006 2008 2010 Inc. PLC £
  • 5.
  • 6.
    Our Opportunity inLearning Our experience with customer site visits, customer requests, monitoring cases and external benchmarking indicates that the Leadership and Learning portion of the OD&L CoE requires a strategy and structure to meet the critical learning needs of the business and position learning for the future. 6 What We Have Found Critical Learning Needs  Lack of effective ways for knowledge sharing and knowledge transfer  Over reliance on instructor-led training which is costly, especially for those on direct labor  Excessive mandatory training requirements compared to our peers – redirect unnecessary cost and time charging to much needed ‘people manager’ and other capability building  Employees and front line supervisors are not aware of the development options available to them  The ability to find immediate answers to solve business problems and increase performance  Maintaining business capability during times of increased retirements, reductions in force, and attrition  Cost-effective and efficient delivery of learning (e.g., shorter course length, alternative delivery times, different delivery modes)  Establish a learning environment that our future workforce expects
  • 11.
    Solution 11 VISION Unlocking our collectivepotential by learning anytime, anywhere, anyhow MISSION We provide effective and efficient learning solutions when, how, and where needed to help employees make our company successful Implement a learning strategy supported by a strategic learning organization called “Learning Solutions” that is enabled by a clear vision and mission:
  • 12.
    12 Learning Solutions –Practice Areas Create collaborative learning by connecting people to each other to form networks, communities and get instant help to solve problems Design, deliver and measure training, elearning, and blending learning events for individuals and teams Manage learning requests and proactively consult with the businesses regarding learning opportunities Linking learning with business needs Social Learning Solutions Learning Consulting Leadership and Employee Development
  • 13.
    Our Business LearningProblems Low Knowledge Maturity Upcoming Knowledge Loss Minimal Knowledge Sharing Inability to Find Expertise FinancialPerformance ReturnOnSales BAE High Knowledge Maturity BAE MySites #EmployeeProfiles #Employees Year of Birth 2000 >45% <1% in a Community
  • 14.
    Our Business LearningSolutions Low Knowledge Maturity Upcoming Knowledge Loss Minimal Knowledge Sharing Inability to Find Expertise Knowledge Continuity Expertise Location Communities of Practice Change Management