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Diana Whitney, Ph.D.   www.positivechange.org
Thomas Jefferson



 “Every organization needs a positive revolution.”




Diana Whitney, Ph.D.   www.positivechange.org                      2
Dream Catcher
                                                You must learn to
                                                  live and work in
                                                 the Energetically
                                                       Positive.
                                                Understand and do
                                                 what gives life to
                                                   the people.

Diana Whitney, Ph.D.   www.positivechange.org                         3
Appreciative Leadership:
     The Nexus of Three Revolutionary Fields


                                      Appreciative
                                        Inquiry




                         Positive                    Strengths
                        Psychology                   Movement




Diana Whitney, Ph.D.   www.positivechange.org                    4
The Leadership Challenge Today
  IBM Global Chief Executive Officer Study 2010.
  Over 1500 CEOs Worldwide Interviewed.
  Biggest challenge:complexity of a global environment.
  Single most important leadership competency:creativity.
  Successful organizations co-create products and services
   with customers. They integrate customers into core
   business processes.
  Better performing organizations manage complexity
   through operational dexterity.


Diana Whitney, Ph.D.   www.positivechange.org                 5
Appreciative Inquiry:
         A Process for the Age of Co-Creativity
  Many leaders today have visions and values that are
    incongruent with old paradigm methodologies.

  They are in search of new paradigm processes and
    methodologies for leadership, innovation and change.

  Appreciative Inquiry answers the call.

  What problem solving was to the industrial age;
    Appreciative Inquiry is to the co-creative age.


Diana Whitney, Ph.D.   www.positivechange.org              6
Appreciative
                              Inquiry



Diana Whitney, Ph.D.   www.positivechange.org   7
AI Invites a Reconfiguration of …
 1.    Logics and Language
             From Deficit to Strength Based Logics and Language
              Root Cause of Success, WWW, Positive Problem Solving
 2. Lens on Performance
     From Individualistic, Behavioral Lens to a Systemic,
      Relational Lens
 3. Ways of Knowing and Evidence
     To Quantitative Metrics we add Qualitative Experiences,
      Personal Stories and Metaphors
 4. Voice of Authority
     From Few to Many to the Whole

Diana Whitney, Ph.D.   www.positivechange.org                         8
Leadership Narratives
     Systemic and relational, not individualistic.
        Leadership of this conference…
        Leaders of this conference…
     Are about how and why things happen – or don’t.
        Performances, Strategies, Ways of Doing Things,
         Processes, Resources, Relationships and Results


        What is your Story of Leadership of Successful
               Appreciative Inquiry Initiatives?

Diana Whitney, Ph.D.   www.positivechange.org              9
A Mini Interview (5 minutes each)
  Turn to one other person and ask:

  Reflect upon a successful AI initiative and its Leadership. It
    can be a project you have been part of, or one that you have
    heard about – large or small. Tell me about it.
      Describe the leadership.
      How did leadership contribute to this success?
      How did it bring out the best of the people involved?
      What do you most respect about this leadership?
      What words and phrases best describe this leadership?


Diana Whitney, Ph.D.   www.positivechange.org                      10
What are some of the most innovative and meaningful
    words and phrases that you heard used to describe
                                          Leadership?




Diana Whitney, Ph.D.   www.positivechange.org           11
Leadership of Successful AI Initiatives
   Active participation of people at all levels and functions
     with other members of their organization and community
     to create a better way.
   Openness and enjoyment in the surprise of learning.

   Caring about people. The purpose of their organization as
     helping people develop and have a better life.
   Truly believe and practice the power of the positive.




Diana Whitney   www.positivechange.org                           12
Our Research:
What kind of leadership brings out your best and
creates a high performance work environment?

Answer: Positive Power

                                                                Making a Positive
                                                                Difference
                                                Recognition &
                                                Appreciation
                              Focus on What
                              Works Well


                Positive
                Attitudes &
                Emotions

Diana Whitney, Ph.D.   www.positivechange.org                                       13
Appreciative Leadership
   “The relational capacity to mobilize creative
      potential and turn it into positive power,
      setting in motion ripples of confidence,
     energy, enthusiasm, and performance that
      make a positive difference in the world.”

                                                Whitney, Trosten-Bloom and Rader


Diana Whitney, Ph.D.   www.positivechange.org                                      14
Appreciative Leadership:
                       Five Relational Strategies
                                                 Inquiry

                                                 Illumination

                                                 Inclusion

                                                 Inspiration
                                                 Integrity




Diana Whitney, Ph.D.    www.positivechange.org                  15
The Wisdom of INQUIRY
     Leadership by Asking Positively Powerful Questions




Diana Whitney, Ph.D.   www.positivechange.org             16
Diana Whitney, Ph.D.   www.positivechange.org   17
“Tell me about the river that connects you.”




Diana Whitney, Ph.D.   www.positivechange.org   18
Diana Whitney, Ph.D.   www.positivechange.org   19
The Genius of INCLUSION
                  Leadership by Engaging with People




                       “Don’t Talk About Me Without Me”


Diana Whitney, Ph.D.    www.positivechange.org            20
The Quest for Uniqueness

                                                Inquiry into the unique
                                                values, strengths, hopes
                                                and dreams of seemingly
                                                different people is what
                                                generates collective
                                                wisdom, and leads to the
                                                Genius of the Whole.




Diana Whitney, Ph.D.   www.positivechange.org                              21
An Improbable Group
  Idaho State Department
     of Education
    AI Summit – 250 People
    Focus: Educational
     Services for Students who
     are Deaf and Blind
    Sub-Text: Should we close
     the school?
    Who would you include?



Diana Whitney, Ph.D.   www.positivechange.org   22
Who Would You Include?

  Teachers                                      Parents
  School Administrators                         Family Members
  Students – Blind and Deaf                     Community Members
  Adults – Blind and Deaf                       Local Board of Education
  Governor’s Office                             State Dept. of Education
  Advocacy Groups                               State Legislators
  Educators at all Levels                       Sign Interpreters
  Other States FacingSimilar                    Guide Dogs
    Issues                                       The Public
                                                 Others?

Diana Whitney, Ph.D.   www.positivechange.org                                23
Outcomes
     Consensus Decision to Keep the School
     Set of Agreed Upon Recommendations to the
        State Department of Education
       Acceptance and Budgeting of the
        Recommendations by the State Legislature
       Significantly Strengthened Relationships
       Greater Parental Involvement
       Improved Services for Deaf and Blind Students


Diana Whitney, Ph.D.   www.positivechange.org           24
Diana Whitney, Ph.D.   www.positivechange.org   25
Strengths
                       Movement


Diana Whitney, Ph.D.   www.positivechange.org   26
Strengths
        “Near perfect                              Feel easy.
       performance in an                           Increase excellence, success,
            activity.”                              productivity.
                                                   Provide a sense of joy, flow,
                                                    energy, and fulfillment.

                                                    Now, Discover Your Strengths
                                                     Buckingham and Clifton




Diana Whitney, Ph.D.   www.positivechange.org                                      27
Excellent Performers
   Are rarely well-rounded.
   They capitalize on their strengths.
   They minimize their weaknesses.

   Each person’s greatest room for growth is in his or her
     areas of greatest strengths.

             Now, Discover Your Strengths
                                     Buckingham and Clifton



Diana Whitney, Ph.D.   www.positivechange.org                 28
Strengths: Traits or Narratives?
                           Labels               Stories




Diana Whitney, Ph.D.   www.positivechange.org             29
The Art of ILLUMINATION
  Leadership by Bringing Out the Best of People & Situations




                        ‘Interpretative Generosity’


Diana Whitney, Ph.D.   www.positivechange.org                  30
Practice: Strengths Spotting
           Thanks to Peter Lang and Elspeth McAdam, KCC, UK


  1. Select a partner – improbable partner.
  2. Ask your partner to tell you a success story.
  3. Listen to discover your partners strengths.
  4. Reflect those strengths back to your partner.

                     Reverse Roles
  4 Minutes Each - Total Time 8 minutes


Diana Whitney, Ph.D.   www.positivechange.org                 31
Leadership Strengths Spotting Inquiry
  1.    Tell me about a personal leadership success,
        something that you have done in the past few months
        or year, that gave you great satisfaction and pride.
             1.   What did you do?
             2.   Who or what gave you the idea to do this?
             3.   Who else was involved and how did you relate to them?
             4.   What else did you do?
             5.   Tell me more about what you did to make this a success.

  2.    Based upon your success story, I would say that some
        of your leadership strengths are…


Diana Whitney, Ph.D.   www.positivechange.org                               32
Diana Whitney, Ph.D.   www.positivechange.org   33
Positive
                           Psychology



Diana Whitney, Ph.D.   www.positivechange.org   34
Positivity
Broaden and Build Theory                        Dr. Barbara Fredrickson


  Broadens Peoples’ Attention
   and Thinking
  Undoes Lingering Negative
   Emotional Arousal
  Creates Resiliency to Change




Diana Whitney, Ph.D.   www.positivechange.org                             35
More of Fredrickson’s Research
           Positive Emotions & Performance
   Joy……….……...play, imagination, experimentation Innovation

   Interest…...involvement, investigate, explore New Knowledge

   Optimism.....opportunity, confidence, persevere Achievement

   Contentment...savor, integrate complex ideas Deeper Insight

   Love……………..….……….………………connect, relate Cooperation




Diana Whitney, Ph.D.    www.positivechange.org                    36
Positivity Ratio = Flourishing
      “People flourish in the presence of positive emotions
                 and positive communication.”

         The Healthy Range is 4+ : 1- ------------- 11+ : 1-

                                 MarcialLosada, Chile
                                Successful Teams 5+:1-

                        John and Julie Gottman, Seattle, WA
                       Long Term Successful Marriages 5+:1-




Diana Whitney, Ph.D.    www.positivechange.org                 37
The Courage of INSPIRATION
           Leadership by Awakening the Creative Spirit




    Achievement, change and innovation are all correlated to
                      positive emotions.
Diana Whitney, Ph.D.   www.positivechange.org                  38
The choice is yours…




Diana Whitney, Ph.D.   www.positivechange.org   39
We Are All Intimately Connected.
                                                 Our questions, words and
                                                  choices are fateful.
                                                 They create ripples.
                                                 Large or small, conscious or
                                                  unconscious, they
                                                  influence our lives and the
                                                  lives of others.



Diana Whitney, Ph.D.   www.positivechange.org                                40
The Path of INTEGRITY
    Leadership by Making Choices for the Good of the Whole




     Whole = Integral = Integrated = Complete = Wholeness
                Healthy = Healed = Holy = Sacred

Diana Whitney, Ph.D.   www.positivechange.org                41
“To be on the path of
   Integrity is to be moving,
   growing and evolving
   toward wholeness; and to
   be supporting and enabling
   others to do the same.”




Diana Whitney, Ph.D.   www.positivechange.org   42
“Make a career of humanity…You will make a greater
      person of yourself, a greater nation of your country,
                  and a finer world to live in.”

                              Rev. Martin Luther King, Jr.




Diana Whitney, Ph.D.   www.positivechange.org                 43
Five Strategies of Appreciative Leadership


                            1.    Inquiry: Ask Positively Powerful Questions.
                            2. Inclusion: Invite Improbable Participation.

                            3. Illumination: Be a Strengths Spotter.

                            4. Inspiration: Maintain a 5/1 Positivity Ratio.

                            5. Integrity: Make a Career of Humanity.




Diana Whitney, Ph.D.   www.positivechange.org                              44
To keep the conversation going…
                            Diana Whitney, Ph.D.
                           diana@positivechange.org

                         Corporation for Positive Change
                            www.positivechange.org
                                        Consulting
                        AI Workshops/Training/Certification
                               Leadership Development
                                   Keynote Speaking


                           Twitter: DianaWhitneyPhD
                  LinkedIn Group: Positive Change Practitioners

Diana Whitney, Ph.D.   www.positivechange.org                     45

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Appreciative Leadership Plenary WAIC 2012

  • 1. Diana Whitney, Ph.D. www.positivechange.org
  • 2. Thomas Jefferson “Every organization needs a positive revolution.” Diana Whitney, Ph.D. www.positivechange.org 2
  • 3. Dream Catcher You must learn to live and work in the Energetically Positive. Understand and do what gives life to the people. Diana Whitney, Ph.D. www.positivechange.org 3
  • 4. Appreciative Leadership: The Nexus of Three Revolutionary Fields Appreciative Inquiry Positive Strengths Psychology Movement Diana Whitney, Ph.D. www.positivechange.org 4
  • 5. The Leadership Challenge Today  IBM Global Chief Executive Officer Study 2010.  Over 1500 CEOs Worldwide Interviewed.  Biggest challenge:complexity of a global environment.  Single most important leadership competency:creativity.  Successful organizations co-create products and services with customers. They integrate customers into core business processes.  Better performing organizations manage complexity through operational dexterity. Diana Whitney, Ph.D. www.positivechange.org 5
  • 6. Appreciative Inquiry: A Process for the Age of Co-Creativity  Many leaders today have visions and values that are incongruent with old paradigm methodologies.  They are in search of new paradigm processes and methodologies for leadership, innovation and change.  Appreciative Inquiry answers the call.  What problem solving was to the industrial age; Appreciative Inquiry is to the co-creative age. Diana Whitney, Ph.D. www.positivechange.org 6
  • 7. Appreciative Inquiry Diana Whitney, Ph.D. www.positivechange.org 7
  • 8. AI Invites a Reconfiguration of … 1. Logics and Language  From Deficit to Strength Based Logics and Language  Root Cause of Success, WWW, Positive Problem Solving 2. Lens on Performance  From Individualistic, Behavioral Lens to a Systemic, Relational Lens 3. Ways of Knowing and Evidence  To Quantitative Metrics we add Qualitative Experiences, Personal Stories and Metaphors 4. Voice of Authority  From Few to Many to the Whole Diana Whitney, Ph.D. www.positivechange.org 8
  • 9. Leadership Narratives  Systemic and relational, not individualistic.  Leadership of this conference…  Leaders of this conference…  Are about how and why things happen – or don’t.  Performances, Strategies, Ways of Doing Things, Processes, Resources, Relationships and Results What is your Story of Leadership of Successful Appreciative Inquiry Initiatives? Diana Whitney, Ph.D. www.positivechange.org 9
  • 10. A Mini Interview (5 minutes each)  Turn to one other person and ask:  Reflect upon a successful AI initiative and its Leadership. It can be a project you have been part of, or one that you have heard about – large or small. Tell me about it.  Describe the leadership.  How did leadership contribute to this success?  How did it bring out the best of the people involved?  What do you most respect about this leadership?  What words and phrases best describe this leadership? Diana Whitney, Ph.D. www.positivechange.org 10
  • 11. What are some of the most innovative and meaningful words and phrases that you heard used to describe Leadership? Diana Whitney, Ph.D. www.positivechange.org 11
  • 12. Leadership of Successful AI Initiatives  Active participation of people at all levels and functions with other members of their organization and community to create a better way.  Openness and enjoyment in the surprise of learning.  Caring about people. The purpose of their organization as helping people develop and have a better life.  Truly believe and practice the power of the positive. Diana Whitney www.positivechange.org 12
  • 13. Our Research: What kind of leadership brings out your best and creates a high performance work environment? Answer: Positive Power Making a Positive Difference Recognition & Appreciation Focus on What Works Well Positive Attitudes & Emotions Diana Whitney, Ph.D. www.positivechange.org 13
  • 14. Appreciative Leadership “The relational capacity to mobilize creative potential and turn it into positive power, setting in motion ripples of confidence, energy, enthusiasm, and performance that make a positive difference in the world.” Whitney, Trosten-Bloom and Rader Diana Whitney, Ph.D. www.positivechange.org 14
  • 15. Appreciative Leadership: Five Relational Strategies Inquiry Illumination Inclusion Inspiration Integrity Diana Whitney, Ph.D. www.positivechange.org 15
  • 16. The Wisdom of INQUIRY Leadership by Asking Positively Powerful Questions Diana Whitney, Ph.D. www.positivechange.org 16
  • 17. Diana Whitney, Ph.D. www.positivechange.org 17
  • 18. “Tell me about the river that connects you.” Diana Whitney, Ph.D. www.positivechange.org 18
  • 19. Diana Whitney, Ph.D. www.positivechange.org 19
  • 20. The Genius of INCLUSION Leadership by Engaging with People “Don’t Talk About Me Without Me” Diana Whitney, Ph.D. www.positivechange.org 20
  • 21. The Quest for Uniqueness Inquiry into the unique values, strengths, hopes and dreams of seemingly different people is what generates collective wisdom, and leads to the Genius of the Whole. Diana Whitney, Ph.D. www.positivechange.org 21
  • 22. An Improbable Group  Idaho State Department of Education  AI Summit – 250 People  Focus: Educational Services for Students who are Deaf and Blind  Sub-Text: Should we close the school?  Who would you include? Diana Whitney, Ph.D. www.positivechange.org 22
  • 23. Who Would You Include?  Teachers  Parents  School Administrators  Family Members  Students – Blind and Deaf  Community Members  Adults – Blind and Deaf  Local Board of Education  Governor’s Office  State Dept. of Education  Advocacy Groups  State Legislators  Educators at all Levels  Sign Interpreters  Other States FacingSimilar  Guide Dogs Issues  The Public  Others? Diana Whitney, Ph.D. www.positivechange.org 23
  • 24. Outcomes  Consensus Decision to Keep the School  Set of Agreed Upon Recommendations to the State Department of Education  Acceptance and Budgeting of the Recommendations by the State Legislature  Significantly Strengthened Relationships  Greater Parental Involvement  Improved Services for Deaf and Blind Students Diana Whitney, Ph.D. www.positivechange.org 24
  • 25. Diana Whitney, Ph.D. www.positivechange.org 25
  • 26. Strengths Movement Diana Whitney, Ph.D. www.positivechange.org 26
  • 27. Strengths “Near perfect  Feel easy. performance in an  Increase excellence, success, activity.” productivity.  Provide a sense of joy, flow, energy, and fulfillment. Now, Discover Your Strengths Buckingham and Clifton Diana Whitney, Ph.D. www.positivechange.org 27
  • 28. Excellent Performers  Are rarely well-rounded.  They capitalize on their strengths.  They minimize their weaknesses.  Each person’s greatest room for growth is in his or her areas of greatest strengths. Now, Discover Your Strengths Buckingham and Clifton Diana Whitney, Ph.D. www.positivechange.org 28
  • 29. Strengths: Traits or Narratives? Labels Stories Diana Whitney, Ph.D. www.positivechange.org 29
  • 30. The Art of ILLUMINATION Leadership by Bringing Out the Best of People & Situations ‘Interpretative Generosity’ Diana Whitney, Ph.D. www.positivechange.org 30
  • 31. Practice: Strengths Spotting Thanks to Peter Lang and Elspeth McAdam, KCC, UK 1. Select a partner – improbable partner. 2. Ask your partner to tell you a success story. 3. Listen to discover your partners strengths. 4. Reflect those strengths back to your partner. Reverse Roles 4 Minutes Each - Total Time 8 minutes Diana Whitney, Ph.D. www.positivechange.org 31
  • 32. Leadership Strengths Spotting Inquiry 1. Tell me about a personal leadership success, something that you have done in the past few months or year, that gave you great satisfaction and pride. 1. What did you do? 2. Who or what gave you the idea to do this? 3. Who else was involved and how did you relate to them? 4. What else did you do? 5. Tell me more about what you did to make this a success. 2. Based upon your success story, I would say that some of your leadership strengths are… Diana Whitney, Ph.D. www.positivechange.org 32
  • 33. Diana Whitney, Ph.D. www.positivechange.org 33
  • 34. Positive Psychology Diana Whitney, Ph.D. www.positivechange.org 34
  • 35. Positivity Broaden and Build Theory Dr. Barbara Fredrickson  Broadens Peoples’ Attention and Thinking  Undoes Lingering Negative Emotional Arousal  Creates Resiliency to Change Diana Whitney, Ph.D. www.positivechange.org 35
  • 36. More of Fredrickson’s Research Positive Emotions & Performance Joy……….……...play, imagination, experimentation Innovation Interest…...involvement, investigate, explore New Knowledge Optimism.....opportunity, confidence, persevere Achievement Contentment...savor, integrate complex ideas Deeper Insight Love……………..….……….………………connect, relate Cooperation Diana Whitney, Ph.D. www.positivechange.org 36
  • 37. Positivity Ratio = Flourishing “People flourish in the presence of positive emotions and positive communication.” The Healthy Range is 4+ : 1- ------------- 11+ : 1- MarcialLosada, Chile Successful Teams 5+:1- John and Julie Gottman, Seattle, WA Long Term Successful Marriages 5+:1- Diana Whitney, Ph.D. www.positivechange.org 37
  • 38. The Courage of INSPIRATION Leadership by Awakening the Creative Spirit Achievement, change and innovation are all correlated to positive emotions. Diana Whitney, Ph.D. www.positivechange.org 38
  • 39. The choice is yours… Diana Whitney, Ph.D. www.positivechange.org 39
  • 40. We Are All Intimately Connected.  Our questions, words and choices are fateful.  They create ripples.  Large or small, conscious or unconscious, they influence our lives and the lives of others. Diana Whitney, Ph.D. www.positivechange.org 40
  • 41. The Path of INTEGRITY Leadership by Making Choices for the Good of the Whole Whole = Integral = Integrated = Complete = Wholeness Healthy = Healed = Holy = Sacred Diana Whitney, Ph.D. www.positivechange.org 41
  • 42. “To be on the path of Integrity is to be moving, growing and evolving toward wholeness; and to be supporting and enabling others to do the same.” Diana Whitney, Ph.D. www.positivechange.org 42
  • 43. “Make a career of humanity…You will make a greater person of yourself, a greater nation of your country, and a finer world to live in.” Rev. Martin Luther King, Jr. Diana Whitney, Ph.D. www.positivechange.org 43
  • 44. Five Strategies of Appreciative Leadership 1. Inquiry: Ask Positively Powerful Questions. 2. Inclusion: Invite Improbable Participation. 3. Illumination: Be a Strengths Spotter. 4. Inspiration: Maintain a 5/1 Positivity Ratio. 5. Integrity: Make a Career of Humanity. Diana Whitney, Ph.D. www.positivechange.org 44
  • 45. To keep the conversation going… Diana Whitney, Ph.D. diana@positivechange.org Corporation for Positive Change www.positivechange.org  Consulting  AI Workshops/Training/Certification  Leadership Development  Keynote Speaking Twitter: DianaWhitneyPhD LinkedIn Group: Positive Change Practitioners Diana Whitney, Ph.D. www.positivechange.org 45

Editor's Notes

  1. Appreciation and acknowledgement of all that has evolved with AI.We have met in places such as: India, Nepal, Italy, Korea, Japan, Chile, Cuba, Sweden, all across the US, Canada, Caribbean, South Africa
  2. Tom White Story – you are creating a positive revolution in this organization and it can’t be stopped.My goal today is to tell you how to lead a positive revolution in your organization. One which sparks the creativity and commitment that you need to grow your business.
  3. AI – transforming the macro practices of human organizing and changePositive Psychology – return to the roots of psychology as the science of the human spiritStrengths – radical changes in what we know about human performance and development
  4. And old metaphors – leadership as a contact sport!
  5. AI – transforming the macro practices of human organizing and changePositive Psychology – return to the roots of psychology as the science of the human spiritStrengths – radical changes in what we know about human performance and development
  6. Doctor who said what convinces patients is not data but courageous storiesCarolyn Lukensmeyer – America Speaks --- Improbable, Voiceless, Invisible are all included.
  7. Imagine: Leadership of the conference, then Leaders of the conference…
  8. Mike Burns HD VP of HR. We really are in the business of growing people, we do it by making products.Dave Erich’s story teaching his daughter to driveJanet, Chief of Staff at ACT…
  9. Positive Power – the ability to turn potential into positive results. The ability to act or produce an effect. The ability to perform effectively.This lead to our definition of Appreciative Leadership – gotta read the bookAnd 5 strategies
  10. Relational, its not about you, its about how you interact with others to create a great story…For Positive Power – turning potential into positive results.
  11. Human systems move in the direction of what they regularly and consistently study.The easiest way to ask a powerful question is to put your values into your questions. Like the story of the illustrates.Tell Brian’s story.
  12. Ancient Greek talked about the genius, or the spirit of a group that came forth when everyone was there.Idaho State Department of Education – Services for Students who are Deaf and BlindGeorge’s story.
  13. The Paradox – Seeking common ground leads to differentiation and often times conflict.
  14. AI – transforming the macro practices of human organizing and changePositive Psychology – return to the roots of psychology as the science of the human spiritStrengths – radical changes in what we know about human performance and development
  15. The StrengthsFinder™ instrument was developed by interviewing more than 2 million people from all walks of life (e.g., teachers, managers, doctors, athletes, stockbrokers, accountants, housekeepers, soldiers, nurses, pastors, CEOs). From these interviews they developed 34 strengths.Are made up of Talents, knowledge and skills.
  16. What percentage of a typical day do you spend playing to your strengths?” 17% of people say most of the timeThat’s less than 2 out of 10 people!
  17. Appreciative Intelligence – “The acorn in the mighty oak tree”Do you look for what works well? Do you look for strengths?Eliza Doolittle to the Professor in My Fair Lady, Treat me like a lady and I will become a lady; treat me like a flower girl and I will be a flower girl.Ability to see strengths, be a strengths spotter
  18. Tell me about a time when you felt healthy.
  19. AI – transforming the macro practices of human organizing and changePositive Psychology – return to the roots of psychology as the science of the human spiritStrengths – radical changes in what we know about human performance and development
  20. All change required large amounts of positive emotions, energy and enthusiasm, especially hope.Hope = Will power and Way power.Inspiration requires a positive emotional environment, vision and a path forward.
  21. Leadership is a Sacred Trust And there is one answer that is always the right answer, and that is LOVE.
  22. “Creating a world that works for all, one book at a time.”Steve Piersanti, President, Berrett-Koehler Publishers
  23. One last thing to remember. There is always a right answer and that answer is always LOVE