Andi resume
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This document contains Andi Tjandra's resume. It outlines her education including a Diploma of Hospitality from Holmes Institute from 2013-2014 and a Diploma of Accounting from Holmes Institute from 2012-2013. Her work experience includes current roles as a Crew Trainer at McDonalds South Melbourne since June 2012 where she trains new crew and ensures procedures are followed correctly, and previous roles at Nandos from October 2012 to November 2014 and as a Griller & Preparer at Kedai Satay Restaurant from May 2012 to October 2012. The resume highlights her skills in customer relations, communication, organization, teamwork and leadership based on her work experiences. References are also provided.
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"Staff Engagement; Training" - Melina Brothers, Brockenhurst College
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This document contains personal and employment details for Benyounes Taouil. It outlines his contact information, objectives of seeking a retail, customer service, or cafe/restaurant management position. His employment history details positions as Department Manager at The Sultan Centre supermarket in Kuwait from 2000-2009, and Senior Department Manager at Dean & Deluca grocery stores in Qatar from 2009-2012. His responsibilities included managing departments, staff, suppliers, budgets, and customer service. He has relevant education and qualifications, including courses in food safety, hygiene, and management.
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- 1. AndiTjandra 1414/22-24 Jane Bell LaneMelbourne 3000 Phone: 0424063588 Email: Sladar888@hotmail.com Education 2013 – 2014 Diploma of Hospitality in Holmes Institute 2012 - 2013 Diploma of Accounting (Accounting) in Holmes Institute Employment June 2012 – Current Crew Trainer McDonalds South Melbourne Responsibilities: Training new crew Checking all procedures and standards are follow Ability to coach others Make sure that the crew is doing its job in the correct way Offers the crew members extra help with any tasks they may have problems with Oct 2012 – Nov 2014 Nandos Staff Nandos Elizabeth St (Near Flinders Station) Responsibilities: Sharing knowledge and experience to train new staff and arrange their individual development Ensuring all of products meets the standards of Food Safety Managing the everyday waste in kitchen Suggestive selling to the customers to be able to achieve the everyday sales goals
- 2. May 2012 – Oct 2012 Griller & Preparer Kedai Satay Restaurant, King St Responsibilities: Perfection of grill product to maintain the quality of the product and meet the customer expectation Prepare some basic salad Great the guests/customers and make them feel comfortable Learn menu items and able to describe appropriately to the guests/customers Deliver beverages and food in a timely manner SkillsSummary Customer Relations Experienced in providing an exceptional customer and awarded crew kitchen of the year. Always ensure that the customer’s needs are met and customer left satisfied. Strive to always help solve customer’s needs and complains with courtesy and efficiency according to the company's standard. Communication Skills Experienced in demonstrating and delegating goals/ tasks with small and larger groups. Target audiences include: crews, trainers, managers, store manager, consultants, and support staff. Quickly adapt to new environments. As a crew trainer in South Melbourne Mcdonalds, I have a good communication between members, and getting along with the people there is the very first step to a good shift. Organisational/Management Ability to handle multiple tasks at the same time. As a Crew trainer at McDonalds, multitasking is an ability I gained as I am always given responsibility, goals, and tasks on each shifts. Teamwork/Leadership skills Demonstrated leadership skills at McDonalds as a Crew Trainer, where I have to delegate tasks and ensuring that the crews are doing their job correctly. Also giving
- 3. chances to new crew to develop their skills in other areas therefore we will have more multi-tasking crews. Software Experience Highly competent with the following packages: Microsoft Office – Word, Excel, PowerPoint Windows system Referees Mr Eric Prasetyo Ms LaurensiaAlamgunawan Restaurant Manager First Assistant McDonalds (South Melbourne) McDonalds (South Melbourne) Mobile: 0430 173 677 Mobile: 0449 597 099 Mr Sudhir Lad Lecturer Holmes Institute Mobile : 0418 990 412