1. Objective:
Seeking promising job opportunity in a superior company, which enables me to use my
computer, language, and communication skills, fulfills my personal ambitions, and
enhances my knowledge.
SUMMARY :
Successful professional qualified by six years of visible achievements in the management
performance and hospitality industry. Offering a tradition of performance excellence reversing
distressed operations, enhancing visibility in market place and generating high-dollar profits
Education background
Bachelor of Arts, English Department, Minia University, 2005.
Skills:
o Team leading
o Experienced in building a trustful long-term relationship with customers.
o Ability to resolve customer's problems
o Full understand for restaurants business and how to develop operation performance
o Hard working, ambitious and professional.
o Set and achieve targets on time with respect to deadline.
o Ability to resume responsibility.
o Leadership, Interpersonal, Communication, Negotiation, Analytical & Creative
Problem Solving Skills, Change Management Action Planning
o Excellent Organizational Skills and Time Management
o Ability to work under pressure, work individually and as an effective team member.
o Able to learn new tasks very quickly.
o Demure, punctual, patient, self-motivated, dependable and detailed oriented.
o Ready to take the initiative to execute tasks that I perform best and can reach the information
resource I need by myself.
ALHOSSEINY Page 1
EL-HUSSIN ABD EL-HAKIM AMER
Shop Manager
+971506818990
ALHOSSEINY5050@YAHOO.COM

2. o Excellent communication skills.
COMPUTER SKILS
• Good user of Windows & Office XP.
• Surfing on the internet.
• Good typing in booth Arabic and English
EXPERIENCE PROFILE:
MAR 2013 – May 2015
Manager at
Burger fuel
o Provide leadership & management of store.
o Maximize sales, Revenue & efficiencies
o Ensure that restaurant operation standards are matching with the
operational manual
o implement all operations tasks in restaurant
o Distribute the work assignments to all team work
march 2009 - Dec 2012
Manager at
Kuwait food co
kfc chain
o Successfully resolve customer complaints and queries
o Train the team members.
o Making the sales forecasting
o Participates in handling cost control.
o Complete all daily paperwork
o Ensure that the employees provide a highly customer service
o Communicates marketing initiatives/ new product launches and
prepares the shift to execute well
o Effectively manages product cost
Sep 2007 - FEB 2009
SUPERVISOR at
Kuwait food co
kfc chain
o Successfully resolve customer complaints and queries
o Train the team members.
o Making the sales forecasting
o Participates in handling cost control.
o Complete all daily paperwork
o Ensure that the employees provide a highly customer service
o Communicates marketing initiatives/ new product launches and
prepares the shift to execute well
o Effectively manages product cost
o
Training Courses:
Course Name Time/Location Subject
CHAMPS Dec 2007, Americana Training
Center
Preparing the restaurant and the team
following detailed systems
ALHOSSEINY Page 2

3. Customer Mania Jan 2008
Americana Training Center
Driving Restaurant Excellence performance
by keeping the customers on top of
everything by letting them feel that are
mostly welcomed upon entering the
restaurants
Fish philosophy Jan 2008
Americana Training Center
Styles and tips of having fun on the job
without feeling under pressure
Restaurant
Manager
Feb. 2009
Americana Training Center
Running a restaurant in a professional way
and dealing and handling sales control and
targets in profitable way.
Beat year ago Mar 2011
Americana Training Center
Techniques of having high impact on sales,
people, profits and achieving targets by using
the last year results of business
High impact
coaching
Apr 2011
Americana Training Center
Developing people at the next level and
solving problems in a systematic way
GHP(good
hygiene practice)
Sep 2012
Sharjah municipality
To ensure food safety and prevent any
potential cross contamination
Personal:
Nationality Egyptian
Date of Birth 1st
APRIL. 1983
Language Arabic (Mother Tongue), English (Very good),
RELIGION MUSLIM
Military services DONE
Martial Status Married
ALHOSSEINY Page 3