Dean Robert Henry is a graduate seeking a position in the fashion retail industry. He has a BSc in sport and exercise science from St Mary's University, as well as A Levels in biology, physical education, and English literature from Stanmore College. His previous work experience includes several roles as a sales assistant and supervisor at retailers like New Look and Next. He is hard working, driven, and aims to exceed expectations.

1. DEAN ROBERT HENRY
Address:
Home Telephone: 020 8421 2704
Mobile: 07462921700
Email: mrdeanhenry@hotmail.co.uk
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I am a hard working and driven graduate, whose ambition and loyalty con-
tinues to inspire those around me. My experience in a wide range of roles
has allowed me to develop the necessary skills to succeed within the Fash-
ion Retail industry, where I look to work hard, exceed expectations and
maintain the highest of standards at all times.
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EDUCATION
St Mary’s University – Sport and exercise science BSc ‘Hons’ Degree –
2013 - Present
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- Notational analysis
- Situational adaptations e.g problem solving challenging circumstances
- Team based exercises/ group presentations, workshops and assignments
- Organisational skills to arrange tasks within specific allocated timeframes
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Stanmore College – 2011 - 2013
A Levels:
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Biology (B), Physical Education (B), and English Literature (C)
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Park High School – 2007 - 2011
GCSEs:
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11 GCSEs Including Maths (C) and English (B)
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EMPLOYMENT HISTORY/ EXPERIENCE
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July 2014 - August 2015
New Look Edgware – Sales Assistant / Supervisor
- Maintaining superb visual standards within the store
- Promoting specific lines under the guidance of higher management
- Unpacking and allocation of all new stock deliveries
- Attending and representing the business at trade shows and external
events
- Dealing with customer complaints in a professional and courteous manner
- Actively greeting customers and maintaining a level of professional con-
versation during their store visit.
- Taking decisive action to improve the branch performance.
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2. August 2013 - July 2014
New Look Harrow – Sales Assistant
- Using market and customer information to assist in the development of
brand plans.
- Smiling, greeting and making eye contact with every customer.
- Talking to customers, finding out their needs, and then offering advice.
- Handling customer complaints and returns.
- Retrieving stock, showing it to customers and then putting it away.
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June 2012 - September 2012
Next Retail – Sales Assistant [ work experience ]
- Tills training
- Customer service techniques
- Brand knowledge
- Resolving disputes and customer complaints.
- Highlighting special offers and promotions to customers.
- Informing customers of any collection times or delivery dates.
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September 2015 - January 2016
CSE Coaching – Assistant coach
- Dealing with customer enquiries by telephone, email, letter or face to
face.
- Ensuring that a customers problem is brought to a satisfactory conclu-
sion.
- management of groups of children aged 4-16
- insurance of health and safety procedures
- Sales representative
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Voluntary work
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Summer soccer camp, University sports assistant, Fathers work with el-
derly.
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References are available on request.