1. gem_mac91@hotmail.com  50 Cameron Way, Pakenham, 3810 0402 486 908
OBJECTIVES
I am seeking employment with a company where I can grow professionally and personally.
EDUCATION
Evocca College
2015-Present Diploma of Management
Deakin University Warrnambool
2011-2012 Bachelor of Commerce
Wonthaggi Secondary College
2005-2010
EXPERIENCE
Elm Residential Cleaning  Braeside
Trainer/Cleaner October 2013 – Present
Training new staff and writing reports on performance
Cleaning homes and offices
Inc but not excluding:
dishes, vacuuming,
bathrooms, bedrooms
Les Mills Distribution  Ferntree Gully
PA April 2013 – Present
Invoicing
Writing to clients
Taking phone calls
MYOB
Gemma McDonald

2. Dandenong Club Dandenong
Waitress April 2013 – October 2013
Waiting on tables
Bar Work
Cash handling
Card handling
General Cleaning
SKILLS
 Serving hot and cold beverage (Includes: tea, coffee, milkshakes, etc.),
 Preparing tables for functions (Includes: table cloth, napkins, cutlery, etc.),
 Training new staff
 Managing a team
 Customer service,
 Cleaning to extremely high standards
 Money handling,
 Dealing with complaints,
 Handling stressful situations,
 Time management
 Computer skills
ACCREDITATION
 Trainee of the year award at KFC during 2006
 I was promoted to duty supervisor 2008
REFERENCES
Wonthaggi Workmens Club
Manager: Kim, any of the 3 shift supervisors
5672 2603
Elm Cleaning Manager
Manager: Nicole Hitch
0427 455 461
KFC Wonthaggi
Store Manager: Dave Perrymen
Contact Number: 56725885