1. Edward N. Belonge
11197 NW. 21st Street
Coral Springs, FL. 33071
Home Ph. (954)-344-6141
Cell Ph. (305)-479-3014
E-Mail – mailto:edgineer@bellsouth.net
OBJECTIVE
To secure a position in Product Development, Test Engineering, Compliance Engineering, Training,
Service or Marketing as a Technical Engineer, Project Manager or Service Manager. Also apply Six
Sigma and Lean Leadership skills to any of the above.
SUMMARY
A result oriented team player with excellent analytical problem solving Managerial and Customer Service
skills, as well as a proven track record in troubleshooting technical issues while maintaining a high degree
of customer satisfaction. I am trained in the process methodology of Six Sigma and Lean. I am a highly
motivated professional with extensive experience in all Microsoft computer applications as well as IBM
Lotus Notes Applications. I also can work with Oracle MRP system very well. I have a well-demonstrated
ability in promoting customer relations while solving product problems both domestically and
internationally. I am also highly experienced in new product development, Reliability and Validation &
Test and Regulatory Compliance Engineering as well technical service applications. I possess significant
Managerial, Recruitment and Training skills. I am an asset to any organization interested in attaining
exceptional customer satisfaction and quality technical results.
EXPERIENCE
Ametek Power Instruments, Coral Springs, FL. July 11, 2011 to Jan. 16 2015
Applications Engineer for Power Line Carrier / Service Manager
 Managing all Service and Inventory processes for Ametek / Pulsar Repairs
o Issuing RMAs
o Assigning Repair Priority
o Billing Calculations and acquiring payment
o Creating and concluding Repair Sales Orders in Oracle
 Growing Net Service revenues by 25% or more each year
 Helping Power Line Carrier Customers in real time with Substation issues regarding Applications and
or Technical Operations
 Providing organized hands on Training for Power Line Carrier Products either on Customer’s site or
in-house
 Participating in Company Sponsored annual Product Users Group Event for Customers willing to
participate in 3 days of information sharing and Training.
 Doing focused Validation and Regression Testing on Power Line Carrier Products when new
Software / Hardware are released.
 Isolating and Confirming of Software Bugs and reporting it correctly in Bug reporting system
 Creating VISIO Drawings of Applications for Customer use for Special Circumstances.

2. Edward N. Belonge
11197 NW. 21st Street
Coral Springs, FL. 33071
Home Ph. (954)-344-6141
Cell Ph. (305)-479-3014
E-Mail – mailto:edgineer@bellsouth.net
NILES AUDIO CORORATION, Miami, FL. Sept 24, 2006 to June 15, 2011
Validation and Compliance Engineering Manager
 Managing a team of three Engineers and two Engineering Technicians.
 Managing all aspects of Regulatory Compliance approval for all Niles Audio Corporation Products.
 Managing all aspects of System Testing of Hardware and Software for all Niles Audio Corporation
Products.
 Managing the Systems Integration and Test of Niles compatible OEM audio/video products such as
Escient, Audio Request and Lutron.
 Managing and Implementing Life Cycle and Reliability Testing using the latest Test Standards for
Niles Audio Corporation Products.
 Providing input with cross-functional team for all aspects of Sustaining Engineering Activities.
 Managing all aspects of Out-Sourced Testing Houses as needed for specific product testing.
 Developing SOPs for all levels of product testing.
 Participating Member of the Senior Management Strategic Planning Group for Niles Audio Corp.
TYCO SAFETY PRODUCTS / SENSORMATIC, Boca Raton, Florida. April 1, 1999 to Sept 21, 2006
Supervisor of the Repair Center
 Managing all aspects of EAS and RFID repair activities.
 Leading twenty technical and logistics professionals.
 Improving repair cycle times through Lean Events throughout the Repair Center
 Training Lean Team Leaders throughout the Repair Center
 Improving over all repair efficiencies by 25% to date.
Senior Repair Planner for EAS and RFID Products
 Determining FRU and Repair Part requirements for the Service Operations for the Americas Region.
 Determining the repair strategy for all new products related to EAS and RFID technology.
 Determining the Repair Training requirements for all new products related to EAS and RFID
technology.
 Determining the repair strategy for all End of Life products related to EAS and RFID technology.
 Determining the level of repair based on P & L assessments.
 Developing overall repair strategies and processes to exceed customer expectations while at the same
time maximizing potential cost avoidance and profitability.
 Leading project teams as a “DMAIC Green Belt” in the methodology of Six Sigma.
Global Service Planning Analyst
 Representing Global Service regarding new product development for all Electronic Article
Surveillance, (EAS), products.
 Managing multiple new product development programs through the entire "Tollgate" process.
 Developing service requirements for all assigned EAS product development.
 Determining FRU and spare part needs for various service organizations.
 Coordinating with Engineering and Product Assurance to develop Comprehensive Test Plans (CTP).

3. Edward N. Belonge
11197 NW. 21st Street
Coral Springs, FL. 33071
Home Ph. (954)-344-6141
Cell Ph. (305)-479-3014
E-Mail – mailto:edgineer@bellsouth.net
 Developing and executing Alpha and Beta test plans for assigned programs.
 Supervising and executing on site and off site Alpha/Beta testing for assigned programs.
 Publishing Alpha/Beta test reports and providing recommendations for assigned projects.
 Providing third tier Technical Support for existing products.
 Validating any and all service features built into assigned EAS product development.
CROWN INTERNATIONAL (Techron) Elkhart Indiana. October 1, 1990 to December 28, 1998
Customer Service Lead Technician/Technical Coordinator/Technical Engineer
 Research and installation of all new service test equipment and support equipment.
 Draft the Techron Service facility layout, which supports the product flow process.
 Recruited, screened and trained in house technicians to fill service department needs.
 Determine and Coordinate initial spare part needs for new products within the service department.
 Fabricate and assemble specialized test equipment.
a) Multiple input control fixtures.
b) Variable remote DC power supply control box with display.
c) Voltage / Current sharing interface fixture.
 Coordinate customer needs with the resources at my disposal on a daily basis.
 Documented 40% of the service processes and procedures for ISO 9001 certification.
 Traveled foreign and domestic to repair product and promote customer relations.
 Evaluated department for Y2K readiness.
Customer Service Technician/Technical Representative, (Techron)
 Troubleshoot and correct ten to fifteen field failures per week.
 Fulfill the responsibility of Techron Customer Service Technical Representative.
 Simulation engineering of customer applications.
 Create and market refurbishment options for customers with very old product.
 Developed and implemented a Quality Call Back System as a follow up process to service.
 Interact with major OEMs and their Supplier Quality Engineers.
Manufacturing Technician, (Crown Audio and Techron)
 Developed significant working knowledge of professional audio and industrial amplifiers.
 Developed significant working knowledge of all Techron MRI amplifiers.
 Developed significant working knowledge of the GE Medical Systems GRAM.
 Determine and solve Test Engineering problems concerning manufactured product.
 Instructed and trained an average of three newly hired technicians a year.

4. Edward N. Belonge
11197 NW. 21st Street
Coral Springs, FL. 33071
Home Ph. (954)-344-6141
Cell Ph. (305)-479-3014
E-Mail – mailto:edgineer@bellsouth.net
EDUCATION
Indiana Vocational Technical College; Associates of Applied Science Degree in Electronics
Technologies
Attended from 1988 to 1990. Graduated in May 1990.
Mishawaka High School; High School Diploma
Majored in Mathematics and Music. Graduated in June 1982.
TRAINING/AFFILIATIONS
 Certified Tyco Corporate Lean Leader, Sigma Breakthrough Technologies Inc. SBTI
 Certified Six Sigma DMAIC Green Belt. Six Sigma Academy
 A+ and Network + Certified education. Computer Coach, Boca Raton, FL.
 EAS training and certification for digital detection system. Sensormatic Electronics Corp.
 Member of the Association for Services Management International, (AFSMI).
 TTM (Continuous Improvement) participation and certification. Sensormatic ElectronicsCorp.
 EAS training and certification for deactivation products. Sensormatic Electronics Corp.
 Basic soldering advanced soldiering and surface mount soldering classes. Crown Intl.
 Computers in Business BDP 201. Vincennes University
 Microsoft Access classes. Vincennes University
 Customer Service seminar. Indiana University
 Business writing seminar. Fred Prior Seminars

5. Edward N. Belonge
11197 NW. 21st Street
Coral Springs, FL. 33071
Home Ph. (954)-344-6141
Cell Ph. (305)-479-3014
E-Mail – mailto:edgineer@bellsouth.net
PROFESSIONAL REFFERENCES
 A. Eberle GmbH & Co. KG – Chief Technical Officer – Dr. Mihai Huzmezan – Previous
Supervisor at Ametek
 Office Ph +49 (0) 911 / 62 81 08-62
 Cell Phone +49 (0) 172 / 54 96 133
 Work e-mail – mihai.huzmenzan@a-eberle.de
 Personale-mail – mihai.huzmezan@gmail.com
 Q Straint - Director of Engineering – Cesar Arevlo – Previous Supervisor at Niles
 Cell Phone - 954-817-3822
 Work e-mail – carevelo@qstraint.com
 Tyco Security Products – Angelo Cacopardo – Colleague at Tyco -
 Work Phone – 561-912-6608
 Cell Phone - 954-540-2561
 Work e-mail – a.cacopardo@tycoint.com
 Personale-mail – ancmnyy@att.net