1. Vinoth Ravi
Mail Id- vinothreeta12@gmail.com
Phone- +968- 98885794
Objective
To assist in the management of a multiple point of Food & Beverage sale operation and
to garner job satisfaction in the process of performance, learning and exceeding targets.
 Male, 30 years of age.
 More than 8 years of experiece, worked with esteemed hotel chians like IHG.
 Consistently work within planning.
 Quality control and operational efficiency .
 Able to take responsibility for profit and loss
January 2014 – Till date
Crowne Plaza Hotel & Residencies, Oman
Assistant.Outlet Manager In Room Dining
 Handling in room dining without manager in total inventory of 153 and 21 villa in
Sultanate of Oman.
 To consistently provide and maintain the highest standard of guest care and
service
 To have a complete working knowledge of the Menu, being able to answer guest
queries quickly, knowledgeably and in a discreet manner in line with the Hotel’s
standards.
 To handle any guest complaints or problems promptly and to ensure that all
resolved / unresolved incidents are reported to outlet manage
 Leading team of 2 Supervisor and 10 team members
 Responsible for day to day operation
 Departmental training plans and manuals

2. April 2013 – December 2014
Crowne Plaza Hotel & Residencies, Oman
Supervisor In room dining service
 Was permoted assistant manager in room dining from supervisor since looking
after the outlet without manager.
 To organize and carry out all mis-en-place duties prior to service to the required
are maintained
 To take food and beverage orders in a professional manner, taking every
opportunity to maximize sales in a discreet manner.
 To demonstrate a working knowledge of fire prevention and to ensure that staff
follow the hotel evacuation procedures on hearing the alarm
 Participate fully as a team member sharing Knowledge and Information and
supporting colleagues to promote a cohesive unit Team in achieving the Service
Standards of the Hotel
 To ensure that all items consumed by the guests are Correctly charged in order to
maximize revenues and guest Satisfaction
 To carry out any other reasonable task as requested by Management
 Responsible for grooming and training the in room dining team in technical and
behavioral aspect.
 Responsible for the overall profitability of the department.
November 2011- March 2013
Crowne Plaza Hotel & Residencies, Oman
Captain In room dining service
 Looking after day to day operations
 Responsible for beverage inventory
 Responsible for training f down line staff.
 Report directly to Manager for day to day operations.
 Responsible for the ordering and authorizing requisitions keeping cost control in
mind.

3. April 2009 –October 2011
Crowne Plaza Hotel & Residencies, Oman
Waiter all day dining restaurant
 Responsible for day to day operation.
 Responsible for month inventory of linen, operational equipments.
 Recommend changes to menu, service etc on customer feedback based.
 Designed and initiated training modules for new and old team members.
 Responsible for Budgeting, Menu Engineering and Expense Control.
 Responsible for maintaining guest profile.
Education Professional qualifications
Three year’s diploma in hotel management catering & applied nutrition from
Vivekananda Institute of Catering Technology ( 2006-2008 )
Achievement
 2010 February EMPLOYEE OF THE MONTH.
 2012 October EMPLOYEE OF THE MONTH.
 2014 AUGUST EMPLOYEE OF THE MONTH.
 Heartbeat twice 100%.
 Best in class First place in EMEA.
 Internal training audit second place.
 In F&B service Most Valuable person award for 2012.
 Lobster ink online International 26 Standard course completed.