IRCTC,Indian Railway Catering and Tourism CorporationMicky Lyf
Indian Railway Catering and Tourism Corporation (IRCTC), is a subsidiary of the Indian Railways that handles the catering, tourism and online ticketing operations of the railways.
IRCTC,Indian Railway Catering and Tourism CorporationMicky Lyf
Indian Railway Catering and Tourism Corporation (IRCTC), is a subsidiary of the Indian Railways that handles the catering, tourism and online ticketing operations of the railways.
- Ola was founded in 2010 in India and has grown to operate in 110 cities, employing over 8,000,000 driver-partners and 6,000 employees.
- It offers a wide range of vehicle options for rides within cities as well as between cities. It also offers related services like Ola Money for payments and Ola Play for in-ride entertainment.
- Ola uses a dynamic pricing model that factors in demand and supply as well as peak pricing periods. It has partnerships to expand its services and uses both online and offline channels to promote itself.
- ITC Ltd. operates several strategic business units including FMCG, cigarettes, hotels, agri business, paperboards and packaging, and infotech.
- Cigarettes have been ITC's core business since 1910 and account for 70% market share, though they make up only 15% of tobacco consumed in India.
- Other FMCG products include food, apparel, personal care, stationery, safety matches, and agarbattis.
- ITC operates luxury hotels under various brands and has over 90 hotels across India and internationally.
- The agri business division works with farmers through initiatives like e-Choupal and provides agricultural inputs and services.
- Packaging and paper
Tata Motors is India's largest automobile company headquartered in Mumbai. It produces passenger vehicles, trucks, buses and defense vehicles. The presentation analyzed Tata Motors' financial performance from 2012-2013 to 2015-2016. Key findings were that the company's gross profit ratio remained consistent, net profit ratio improved year-over-year, debt-equity ratio remained below 1, and return on net worth increased, indicating growing profitability. The analysis also examined Tata Motors' competitors, product segments, strengths, weaknesses and opportunities for growth.
This document provides a project report on studying supply chain management at Amul Satellite Dairy in Pune. It begins with an introduction that outlines the background, objectives, need and scope of the study. It then provides an overview of Amul, including its establishment in 1946, brand name, products, and cooperative structure. It describes the Pune plant, including its year of establishment, location, area, and number of milk collection centers. It outlines the dairy's key products and includes an organizational chart and description of the milk processing stages. In closing, it discusses Amul's operations and supply chain management strategy of coordinating its network and using appropriate technologies.
The document provides an overview of the biscuits and cookies industry in India. It discusses that the industry has an annual turnover of around Rs. 14500 crore and is one of the major contributors to India's GDP. It is dominated by a few large players like Britannia, Parle and ITC which have around 61% of the market share. While per capita consumption of biscuits is low in India compared to other countries, the industry is expected to grow at a 14% CAGR to Rs. 27900 crore by 2019 driven by rising incomes and preferences for more premium products.
IRCTC,Indian Railway Catering and Tourism CorporationMicky Lyf
Indian Railway Catering and Tourism Corporation (IRCTC), is a subsidiary of the Indian Railways that handles the catering, tourism and online ticketing operations of the railways.
IRCTC,Indian Railway Catering and Tourism CorporationMicky Lyf
Indian Railway Catering and Tourism Corporation (IRCTC), is a subsidiary of the Indian Railways that handles the catering, tourism and online ticketing operations of the railways.
- Ola was founded in 2010 in India and has grown to operate in 110 cities, employing over 8,000,000 driver-partners and 6,000 employees.
- It offers a wide range of vehicle options for rides within cities as well as between cities. It also offers related services like Ola Money for payments and Ola Play for in-ride entertainment.
- Ola uses a dynamic pricing model that factors in demand and supply as well as peak pricing periods. It has partnerships to expand its services and uses both online and offline channels to promote itself.
- ITC Ltd. operates several strategic business units including FMCG, cigarettes, hotels, agri business, paperboards and packaging, and infotech.
- Cigarettes have been ITC's core business since 1910 and account for 70% market share, though they make up only 15% of tobacco consumed in India.
- Other FMCG products include food, apparel, personal care, stationery, safety matches, and agarbattis.
- ITC operates luxury hotels under various brands and has over 90 hotels across India and internationally.
- The agri business division works with farmers through initiatives like e-Choupal and provides agricultural inputs and services.
- Packaging and paper
Tata Motors is India's largest automobile company headquartered in Mumbai. It produces passenger vehicles, trucks, buses and defense vehicles. The presentation analyzed Tata Motors' financial performance from 2012-2013 to 2015-2016. Key findings were that the company's gross profit ratio remained consistent, net profit ratio improved year-over-year, debt-equity ratio remained below 1, and return on net worth increased, indicating growing profitability. The analysis also examined Tata Motors' competitors, product segments, strengths, weaknesses and opportunities for growth.
This document provides a project report on studying supply chain management at Amul Satellite Dairy in Pune. It begins with an introduction that outlines the background, objectives, need and scope of the study. It then provides an overview of Amul, including its establishment in 1946, brand name, products, and cooperative structure. It describes the Pune plant, including its year of establishment, location, area, and number of milk collection centers. It outlines the dairy's key products and includes an organizational chart and description of the milk processing stages. In closing, it discusses Amul's operations and supply chain management strategy of coordinating its network and using appropriate technologies.
The document provides an overview of the biscuits and cookies industry in India. It discusses that the industry has an annual turnover of around Rs. 14500 crore and is one of the major contributors to India's GDP. It is dominated by a few large players like Britannia, Parle and ITC which have around 61% of the market share. While per capita consumption of biscuits is low in India compared to other countries, the industry is expected to grow at a 14% CAGR to Rs. 27900 crore by 2019 driven by rising incomes and preferences for more premium products.
Tata motors final project on consumer satisfaction.Joydip Roy
This document provides an overview of the sales and distribution systems of Tata Motors and Fiat in India. It discusses Tata Motors' dealership model, which the author studied as part of an internship. It also describes the automobile industry in India, major players, vehicle price segments, and trends in domestic sales. The author's research methods including conducting surveys of customers and potential customers.
This document provides a project report on studying HR practices at ITC. It includes an introduction, objectives of studying HR practices, a company profile of ITC, and planned sections on recruitment, training, performance appraisal, employee welfare, productivity, research methodology, results and conclusions. ITC is an Indian conglomerate with businesses in FMCG, hotels, paper, agriculture, and IT. The report aims to understand and improve ITC's HR practices like recruitment, training, and performance management to increase employee and company performance.
This document is a financial analysis report on ITC Ltd submitted by four MBA students under the supervision of four professors. It provides an overview of ITC including its founding, diversified business segments, vision, SWOT analysis, products, social initiatives, and financial performance over three years through income statements and ratio analysis. ITC is an Indian conglomerate founded in 1910, with businesses spanning FMCG, hotels, paperboards, agriculture, and IT. The report analyzes ITC's financials and compares it to competitor HUL.
Consumer services first emerged when division of labor became commonplace and limited people's knowledge, creating a need for services to support products. Major developments include Alexander Graham Bell patenting the telephone in 1876, enabling remote customer support, and the rise of internet-based customer service tools starting in the 1980s. Zomato originated in India in 2008 and has since grown to provide restaurant listings and food delivery services to over 24 countries, reaching over 1.5 million restaurant listings and $2 billion in annual sales by 2020 through expanding its city coverage and acquiring competitors. While online food delivery remains unprofitable due to high costs, Zomato has pursued strategies like cloud kitchens and reducing discounts to eventually become profitable as the market continues growing
This document discusses the facility layout of ABC Shipyard. ABC Shipyard has a capacity to build medium-sized ships up to 200 meters long and 50,000 deadweight tonnage. However, its current layout and throughput may not be able to satisfy a new large order of 5 ships that are 55,000 deadweight tonnage each. The document outlines ABC Shipyard's current production process and identifies the layout as a problem. It concludes that ABC Shipyard could expand its facility layout over the next two years or outsource some manufacturing to meet the new order while maintaining regular production.
The presentation discusses Tata Motors' implementation of an enterprise resource planning (ERP) system. Previously, the company had many standalone IT systems across departments that led to issues like duplicate data entry and lack of real-time data sharing. Tata Motors implemented SAP R/3, an ERP software, to integrate all departments onto a single system. This provided benefits like instant availability of information across the organization and planning based on real-time data rather than past mistakes. The ERP system helped streamline operations and improve collaboration.
PPt on Product Mix of HUl
Introduction
Product mix of hul and Bru Coffee
their width,length,depth,consistenct in detail
Bru coffee product and their categorization in detail
1) Amul provides a summary of its human resource management functions, including recruitment and selection, training and development, and performance appraisal.
2) It describes its recruitment sources, selection process, and probation periods for new employees.
3) Amul focuses on training its employees through on-the-job, off-the-job, and in-house methods to develop their skills and ensure they understand company policies and procedures.
CEAT Tyres was established in 1958 and is the second largest tyre manufacturer in India. It produces over 6 million tyres per year and earned around 65% of its revenue from two-wheeler and three-wheeler segments in recent years. CEAT focuses on superior quality and durability and has seen significant increases in sales, profits, and exports over the past year. The company is involved in various social responsibility and community development programs.
The document discusses Porter's value chain model and its application to Tata Motors. It defines the value chain as the set of primary and support activities that a firm uses to deliver a product or service. For Tata Motors, the primary activities include efficient inbound and outbound logistics operations, a large marketing and sales network, and extensive vehicle servicing. Support activities that help create value include strategic procurement, technology development, strong human resources, and firm infrastructure support from the Tata Group. Analyzing the value chain can help companies understand how to optimize activities and create a competitive advantage.
Tata group Vision and mission and its porter's five forcesAKASH GHANATE
I have included the overview and Vision and mission, Porter's five forces analysis on TATA group FY 2021, Which comes under Strategic management, to understand and help the students.
Reliance Industries Ltd is an Indian conglomerate founded in 1932 by Dhirubhai Ambani. It is currently led by Mukesh Ambani and had revenue of ₹6.592 trillion in 2020. The company operates across various sectors including textiles, petroleum, retail and telecommunications.
The document outlines Reliance's HR policies which focus on creating a respectful and empowering work environment. Key policies include merit-based recruitment, employee engagement initiatives like the R-Voice radio program, comprehensive leaves and benefits, and prohibitions against alcohol/drug abuse and unsafe workplace conduct. The goal is to attract and retain talented employees who uphold the company's values of excellence, integrity and accountability
This document summarizes key details about the Tata Nano car. It was designed to be affordable for the common person in India, crossing financial and technological barriers. Some key facts presented are that the Nano was spearheaded by Girish Wagh and designed in Italy. It launched in 2009 as the world's cheapest car. The Nano is small at 3.1 meters long and can seat 4-5 people. It has a 633cc engine and targets middle and lower income individuals and families.
The document provides an overview of Amul's supply chain management. It discusses how Amul collects milk from 3.18 million producers across 16,117 villages in India. The milk is transported to chilling facilities and processing plants twice daily. Amul then distributes processed dairy products throughout India using a cold storage network and fleet of trucks. Amul's supply chain is coordinated through its apex cooperative organization, GCMMF, and relies on advanced IT systems to efficiently process payments and transport goods.
Hindustan Unilever Limited (HUL) is India's largest consumer goods company. It offers many household brands like Dove, Lifebuoy, Lipton, Lux, and Pond's. The document analyzes HUL's product lines, market share compared to competitors, financial performance from 1998-2007, and future opportunities in India's growing consumer goods market. It finds that while HUL faces competition, opportunities for growth exist as India's per capita income and population rise, driving demand for consumer packaged goods. To strengthen rural distribution, HUL launched Project Shakti to empower women entrepreneurs.
This document provides a summary of the company RedBus, an online bus ticket booking platform in India. It was founded in 2006 by engineers from Birla Institute of Technology and Science. RedBus aims to make travel simple and fun for all. It uses cloud technologies from Amazon Web Services to power its platform and provide reliable and scalable services to over 8 million customers. RedBus has grown significantly and is now valued at over $750 million, with plans to continue expanding its services.
Swot analysis of automobile industry in IndiaShri Theja
SWOT is an important tool to understand the internal and external that affect on company's operations. This is a presentation on Swot analysis of automobile industry in India; that will help students of MBA, BBM and other discipline during exams and presentations.
Recruitment & Selection Practices of FlipkartRahul Dey
A brief presentation Recruitment & Selection Practices of Flipkart
Key takeaways:
The Flipkart story
The Core Values of Flipkart
End-To-End Flipster Benefits
Resources which mostly Flipkart for Hiring -
Skills or Knowledge which Flipkart Looking for
Recent Hiring of Flipkart
HR Practice by Flipkart
External & Internal Recruitment
Recruitment Sources of Flipkart
Process of Selection of Flipkart
The document summarizes the Indian Railway Catering and Tourism Corporation (IRCTC), which handles online ticketing, catering, and tourism for Indian Railways. IRCTC allows users to book tickets online by registering on their website. It provides services like catering on certain trains, a loyalty program for frequent travelers, and has expanded into offering flight and hotel bookings as well as online shopping and restaurant dining. IRCTC aims to improve its online reservation system to handle higher traffic and ticket booking volumes. It utilizes customer relationship management practices to provide updates to users and has won several awards for its e-governance services.
IRCTC is a subsidiary of Indian Railways that handles catering, tourism, and online ticketing. It operates several luxury tourist train services like Palace on Wheels, Royal Rajasthan on Wheels, Deccan Odyssey, and Maharaja Express that cover multiple destinations in India offering passengers tours of cultural sites and destinations. IRCTC also operates steam trains on heritage routes and offers various tour packages at different price points to promote tourism.
Tata motors final project on consumer satisfaction.Joydip Roy
This document provides an overview of the sales and distribution systems of Tata Motors and Fiat in India. It discusses Tata Motors' dealership model, which the author studied as part of an internship. It also describes the automobile industry in India, major players, vehicle price segments, and trends in domestic sales. The author's research methods including conducting surveys of customers and potential customers.
This document provides a project report on studying HR practices at ITC. It includes an introduction, objectives of studying HR practices, a company profile of ITC, and planned sections on recruitment, training, performance appraisal, employee welfare, productivity, research methodology, results and conclusions. ITC is an Indian conglomerate with businesses in FMCG, hotels, paper, agriculture, and IT. The report aims to understand and improve ITC's HR practices like recruitment, training, and performance management to increase employee and company performance.
This document is a financial analysis report on ITC Ltd submitted by four MBA students under the supervision of four professors. It provides an overview of ITC including its founding, diversified business segments, vision, SWOT analysis, products, social initiatives, and financial performance over three years through income statements and ratio analysis. ITC is an Indian conglomerate founded in 1910, with businesses spanning FMCG, hotels, paperboards, agriculture, and IT. The report analyzes ITC's financials and compares it to competitor HUL.
Consumer services first emerged when division of labor became commonplace and limited people's knowledge, creating a need for services to support products. Major developments include Alexander Graham Bell patenting the telephone in 1876, enabling remote customer support, and the rise of internet-based customer service tools starting in the 1980s. Zomato originated in India in 2008 and has since grown to provide restaurant listings and food delivery services to over 24 countries, reaching over 1.5 million restaurant listings and $2 billion in annual sales by 2020 through expanding its city coverage and acquiring competitors. While online food delivery remains unprofitable due to high costs, Zomato has pursued strategies like cloud kitchens and reducing discounts to eventually become profitable as the market continues growing
This document discusses the facility layout of ABC Shipyard. ABC Shipyard has a capacity to build medium-sized ships up to 200 meters long and 50,000 deadweight tonnage. However, its current layout and throughput may not be able to satisfy a new large order of 5 ships that are 55,000 deadweight tonnage each. The document outlines ABC Shipyard's current production process and identifies the layout as a problem. It concludes that ABC Shipyard could expand its facility layout over the next two years or outsource some manufacturing to meet the new order while maintaining regular production.
The presentation discusses Tata Motors' implementation of an enterprise resource planning (ERP) system. Previously, the company had many standalone IT systems across departments that led to issues like duplicate data entry and lack of real-time data sharing. Tata Motors implemented SAP R/3, an ERP software, to integrate all departments onto a single system. This provided benefits like instant availability of information across the organization and planning based on real-time data rather than past mistakes. The ERP system helped streamline operations and improve collaboration.
PPt on Product Mix of HUl
Introduction
Product mix of hul and Bru Coffee
their width,length,depth,consistenct in detail
Bru coffee product and their categorization in detail
1) Amul provides a summary of its human resource management functions, including recruitment and selection, training and development, and performance appraisal.
2) It describes its recruitment sources, selection process, and probation periods for new employees.
3) Amul focuses on training its employees through on-the-job, off-the-job, and in-house methods to develop their skills and ensure they understand company policies and procedures.
CEAT Tyres was established in 1958 and is the second largest tyre manufacturer in India. It produces over 6 million tyres per year and earned around 65% of its revenue from two-wheeler and three-wheeler segments in recent years. CEAT focuses on superior quality and durability and has seen significant increases in sales, profits, and exports over the past year. The company is involved in various social responsibility and community development programs.
The document discusses Porter's value chain model and its application to Tata Motors. It defines the value chain as the set of primary and support activities that a firm uses to deliver a product or service. For Tata Motors, the primary activities include efficient inbound and outbound logistics operations, a large marketing and sales network, and extensive vehicle servicing. Support activities that help create value include strategic procurement, technology development, strong human resources, and firm infrastructure support from the Tata Group. Analyzing the value chain can help companies understand how to optimize activities and create a competitive advantage.
Tata group Vision and mission and its porter's five forcesAKASH GHANATE
I have included the overview and Vision and mission, Porter's five forces analysis on TATA group FY 2021, Which comes under Strategic management, to understand and help the students.
Reliance Industries Ltd is an Indian conglomerate founded in 1932 by Dhirubhai Ambani. It is currently led by Mukesh Ambani and had revenue of ₹6.592 trillion in 2020. The company operates across various sectors including textiles, petroleum, retail and telecommunications.
The document outlines Reliance's HR policies which focus on creating a respectful and empowering work environment. Key policies include merit-based recruitment, employee engagement initiatives like the R-Voice radio program, comprehensive leaves and benefits, and prohibitions against alcohol/drug abuse and unsafe workplace conduct. The goal is to attract and retain talented employees who uphold the company's values of excellence, integrity and accountability
This document summarizes key details about the Tata Nano car. It was designed to be affordable for the common person in India, crossing financial and technological barriers. Some key facts presented are that the Nano was spearheaded by Girish Wagh and designed in Italy. It launched in 2009 as the world's cheapest car. The Nano is small at 3.1 meters long and can seat 4-5 people. It has a 633cc engine and targets middle and lower income individuals and families.
The document provides an overview of Amul's supply chain management. It discusses how Amul collects milk from 3.18 million producers across 16,117 villages in India. The milk is transported to chilling facilities and processing plants twice daily. Amul then distributes processed dairy products throughout India using a cold storage network and fleet of trucks. Amul's supply chain is coordinated through its apex cooperative organization, GCMMF, and relies on advanced IT systems to efficiently process payments and transport goods.
Hindustan Unilever Limited (HUL) is India's largest consumer goods company. It offers many household brands like Dove, Lifebuoy, Lipton, Lux, and Pond's. The document analyzes HUL's product lines, market share compared to competitors, financial performance from 1998-2007, and future opportunities in India's growing consumer goods market. It finds that while HUL faces competition, opportunities for growth exist as India's per capita income and population rise, driving demand for consumer packaged goods. To strengthen rural distribution, HUL launched Project Shakti to empower women entrepreneurs.
This document provides a summary of the company RedBus, an online bus ticket booking platform in India. It was founded in 2006 by engineers from Birla Institute of Technology and Science. RedBus aims to make travel simple and fun for all. It uses cloud technologies from Amazon Web Services to power its platform and provide reliable and scalable services to over 8 million customers. RedBus has grown significantly and is now valued at over $750 million, with plans to continue expanding its services.
Swot analysis of automobile industry in IndiaShri Theja
SWOT is an important tool to understand the internal and external that affect on company's operations. This is a presentation on Swot analysis of automobile industry in India; that will help students of MBA, BBM and other discipline during exams and presentations.
Recruitment & Selection Practices of FlipkartRahul Dey
A brief presentation Recruitment & Selection Practices of Flipkart
Key takeaways:
The Flipkart story
The Core Values of Flipkart
End-To-End Flipster Benefits
Resources which mostly Flipkart for Hiring -
Skills or Knowledge which Flipkart Looking for
Recent Hiring of Flipkart
HR Practice by Flipkart
External & Internal Recruitment
Recruitment Sources of Flipkart
Process of Selection of Flipkart
The document summarizes the Indian Railway Catering and Tourism Corporation (IRCTC), which handles online ticketing, catering, and tourism for Indian Railways. IRCTC allows users to book tickets online by registering on their website. It provides services like catering on certain trains, a loyalty program for frequent travelers, and has expanded into offering flight and hotel bookings as well as online shopping and restaurant dining. IRCTC aims to improve its online reservation system to handle higher traffic and ticket booking volumes. It utilizes customer relationship management practices to provide updates to users and has won several awards for its e-governance services.
IRCTC is a subsidiary of Indian Railways that handles catering, tourism, and online ticketing. It operates several luxury tourist train services like Palace on Wheels, Royal Rajasthan on Wheels, Deccan Odyssey, and Maharaja Express that cover multiple destinations in India offering passengers tours of cultural sites and destinations. IRCTC also operates steam trains on heritage routes and offers various tour packages at different price points to promote tourism.
The Indian Railway Catering and Tourism Corporation (IRCTC) was launched in 2002 as a subsidiary of Indian Railways. It provides catering, tourism, and online ticketing services. Headquartered in New Delhi, IRCTC aims to be a customer-friendly company that optimizes resources to upgrade catering services, maximize revenue generation, and reposition Indian Railways in the service sector with high business ethics and quality standards.
This document provides a literature review on ERP systems and implementation. It discusses the evolution of ERP from earlier systems like MRP and MRPII. Key benefits of ERP include integrated data and processes across departments, improved decision making with real-time data, increased efficiency, and flexibility. However, ERP implementation also carries risks such as high costs and delays. The document reviews factors related to successful ERP implementation from an organizational and project management perspective.
The document discusses Mumbai Suburban Railways, which carries over 6.6 million passengers daily and has one of the highest passenger densities of any urban rail system. It notes strengths like being a large employer but also weaknesses like delays, overcrowding, and lack of infrastructure upgrades. It analyzes demand and capacity constraints and surveys problems reported by passengers and employees. Suggestions are made to increase frequency and capacity of trains to better meet passenger needs.
IRCTC is the subsidiary of Indian Railways that handles online ticketing and other services. It started slowly in 2002 with just 27 e-tickets sold on the first day but grew rapidly to sell over 4 lakh tickets daily by 2011. IRCTC provides easy and convenient online booking of train tickets, as well as services like catering, shopping, and travel packages. It aims to enhance customer service for Indian Railways through digital transformation.
Indian Railway Catering and Tourism Corporation (IRCTC) is a subsidiary of Indian Railways responsible for catering, tourism and online ticketing operations. It handles catering services on trains and stations, pioneered online railway ticket booking, and organizes domestic and international tour packages including luxury train tours. IRCTC has received several national awards for its e-governance initiatives and citizen services.
Value analysis is a method to increase the value of an item by improving its function at a lower cost. It can be applied to products, processes, services, or methods. Value is defined as function divided by cost - an item doing its function better or at a lower cost has more value. Value analysis aims to reduce component and production costs, eliminate unnecessary functions, and ensure the item meets essential customer needs and requirements in an affordable way. It is useful for product planning, reducing costs and waste, improving profits and customer satisfaction.
The document summarizes the history and operations of the Indian Railways. It began in 1853 with the first passenger train between Bombay and Thane. Today, it is the fourth largest rail network in the world with over 1 million employees and 1.3 million tons of freight carried daily. The Indian Railways connects several neighboring countries and contains various train classes. It also operates heritage and tourist trains and connects various UNESCO World Heritage sites. The IRCTC subsidiary handles catering, tourism, and online ticketing for the railways. The railways play a key role in transporting commodities like milk and face ongoing challenges around capacity and funding.
The document summarizes the Indian Railway Catering and Tourism Corporation (IRCTC), a subsidiary of Indian Railways. IRCTC aims to upgrade, professionalize, and manage catering, tourism, and hospitality services. It provides catering services on trains, operates executive lounges and budget hotels, and promotes tourism through tour packages. IRCTC also manages online train ticket booking through its website and mobile apps, as well as SMS booking. It offers various tourism packages covering religious and heritage sites across India.
- Value analysis is a systematic process for reducing costs without compromising quality. It was developed at General Electric in the 1940s to deal with shortages from WWII.
- The value analysis process involves forming a multidisciplinary team to analyze the functions of a product or service, generate alternative ideas, evaluate costs and benefits, and present a solution for implementation.
- The goal is to find the lowest cost way to reliably provide the necessary functions while maintaining or improving value for the customer. Value analysis has helped many companies significantly reduce costs and improve products.
Flipkart is an Indian e-commerce company founded in 2007 that is one of the leading online retailers in India. It sells a wide range of products including books, electronics, apparel and more. Flipkart uses SEO, social media marketing and television advertisements to promote its brand and products. It aims to provide customers with a simple and reliable shopping experience through features like cash on delivery, easy returns, and customer service. Flipkart's success is built on its robust supply chain and logistics network that allows it to store and deliver large numbers of products efficiently.
SACHDEVA_SHALEEN_1437822_Evaluation Report on IRCTC.com_CI7700Shaleen Sachdeva
The document provides an evaluation report of the usability of the IRCTC website. It summarizes the usability testing process, which involved 6 participants completing tasks on both the IRCTC and competitor Cleartrip websites on desktop and mobile. The usability testing found that while participants were able to complete all tasks, the IRCTC website led to more errors, requests for assistance, and longer task completion times than the Cleartrip website, due to issues with the interface, information architecture and layout. The evaluation report provides analysis of the usability testing results and highlights design problems with the current IRCTC website.
This document discusses strategies for developing an e-business presence. It begins by outlining the benefits of the internet and e-commerce for businesses, including wider distribution, lower costs, and ability to serve customers 24/7. It then discusses determining a company's competitive advantage through analyzing strengths, weaknesses, opportunities, and threats. The document concludes by providing tips for implementing an e-business strategy, such as developing a clear value proposition, promoting the site, and focusing efforts on niche markets for small businesses.
research methodology scope of online food services in irctc by BIT mesra NOID...Anshu Anand
The document discusses the scope of online food services provided by the Indian Railway Catering and Tourism Corporation (IRCTC). It notes that while IRCTC currently provides some food services, there are issues with infrastructure, quality, hygiene and pricing that provide an opportunity for expansion. The objective of the study is to evaluate customer satisfaction with IRCTC's catering services and identify solutions like training staff, upgrading infrastructure and partnering with online food delivery portals. This could help address problems and improve catering services for the millions of passengers that use Indian railways daily.
project control using earned value analysis - Part 01 waleed hamdy
Project control using earned value analysis - Part 01
Mission of the projects control division
Why the earned value management?
Establishment of the Performance Measurement Baseline
EVM Analysis & Forecasting
Overseas Business Expansion Strategy for Ircon International limited (Constru...SANDEEP C
A Business Development Strategy for Ircon International Limited in Expanding Business to Asia, Africa and Middle East.
- The study gives in depth analysis of how to make market entry decision based on various influencing factors.
The document summarizes a case study of a value engineering project carried out at an Indian Railways electric locomotive shed to address the problem of gear in two halves (GITH) failures. The project identified issues with the design basis, pinion weight, and oil pump gear shaft as causing impact loading and GITH breakages. Solutions proposed changing the design basis to make the GITH the driving gear, reducing the pinion face width and weight using Teflon, and changing to an external threaded oil pump gear shaft with a castle nut to eliminate play. The project aimed to reduce locomotive downtime and maintenance costs by redesigning faulty components with standardized specifications.
Indian Railway Catering and Tourism Corporation Ltd. (IRCTC) was incorporated in 1999 as a public sector enterprise under the Ministry of Railways. Its purpose is to professionalize and manage catering, hospitality, and tourism services for Indian Railways. IRCTC operates onboard catering, food plazas, tourism packages, and online ticket booking. It has received several national awards for its services and cost-effective operations.
Insignia Tourism Marketing is an Indian company that specializes in customized outbound tourism experiences. It entered the market in 1998 with a focus on unique, personalized vacations for independent travelers ("FITs") under its brand "Mosaic Holidays". The company operates through a network of travel agents but faces gaps in its service model including a limited geographic footprint and lack of exclusivity and product knowledge among distributors. To address these issues, the company plans to adopt a "mass through niche" direct marketing approach with a wider range of specialized package types to appeal to different customer segments.
Tourism and Cargo Management PGDM two year full time programme being offered at IITTM Nellore.
First of its kind in the country with huge employment opportunities in line.
The document discusses corporate travel solutions in Asia provided by Abacus, a leading corporate travel management company. It highlights Abacus' partnerships with Sabre and major airlines to provide global reach and local expertise. Data, technology, and content are emphasized as important for managing costs, compliance and negotiating supplier agreements. Mobile solutions and business intelligence are also areas of focus.
The document analyzes and compares several Indian travel companies - IRCTC, MakeMyTrip, Yatra, and GoIBIBO - based on their profiles, 7Ps of marketing, and SWOT analyses. It determines that MakeMyTrip is currently the weakest player compared to the others due to issues like high prices, lack of trust from customers due to poor service, and fewer travel options compared to competitors like Yatra and GoIBIBO. Strategies are suggested for each company to improve, with a focus on improving decision making, motivation, coordination, and content for MakeMyTrip.
The document discusses service marketing in the Indian travel and tourism industry. It provides an overview of the large and growing industry in India, as well as details about Make My Trip, a leading online travel company. It then discusses trends, problems faced by the industry, key customer touchpoints, the marketing mix, and opportunities for improvement based on a SERVQUAL analysis. The recommendations focus on improving the digital experience, empowering employees, enhancing tangibility and accuracy to increase reliability.
This presentation talks about 7Ps of Services Marketing and various features of IRCTC services. It enlists future opportunity and growth challenges for Indian Railways.
The document discusses a study on the impact of digital capabilities on the sustainability of Icelandic tourism SMEs. The study aims to determine if there is a digital divide between Icelandic tourism businesses and enlightened travelers. It analyzes tourism SMEs' digital competence, website usage, and booking capabilities. The results suggest that 67% of SMEs have medium-low digital access. This digital divide means SMEs likely miss opportunities and tourists use intermediaries. The main drivers for SMEs to increase technology use are guest demands, but obstacles are lack of knowledge and funds. Location is not a significant factor, but size prevents SMEs from developing digital skills. Technology impacts all aspects of the tourism industry and business
MakeMyTrip (MMT) is an online travel portal focused on leisure and small business travelers to India. It was founded by Deep Kalra and offers competitively priced travel products for real-time booking of airline tickets, hotels, holiday packages, car rentals, trains and cruises for Indian and international destinations. MMT has expanded operations through offices in several cities and countries. While the business model has been successful in India, concerns include lack of timely customer follow-up and monitoring service quality. The document discusses MMT's operations, business model, customer segments, competition and strategies for growth.
Seattle Technical Forum-Insights of TravelMithun T. Dhar
This document discusses Concur's integrated travel and expense management platform and opportunities for developers. It notes that Concur processes over $50 billion in travel spend annually for 20,000 companies and 25 million users worldwide. The document promotes Concur's open platform and app center as ways for developers to build solutions that leverage Concur's robust travel and expense data to target business travelers and companies. Developers are encouraged to explore opportunities and innovate new apps to reach Concur's large customer base.
Ernie Humphrey presented on key findings from the 2019 T&E Trends Report. The report found that many organizations lack visibility into travel and expense data and control over spending. This is due to poor T&E management processes and a lack of dedicated expense management technology. Adopting expense management systems can improve efficiency, reduce costs, and increase compliance by making it easier for travelers to submit expenses and enabling straight-through processing. The presentation provided recommendations for organizations to map out their current T&E processes and costs in order to understand challenges and make a case for technology investments that address key pain points.
This report includes market sizing, growth opportunities and customer segmentation of the Online travel market in India for domestic flights, international flights and hotels.
The document discusses contemporary tourism and issues facing the tourism industry, including human resource challenges. It covers topics like destination marketing, managing tourism knowledge, measuring the tourism sector, and the objectives and conclusions of studying tourism human resources. Key points addressed are the need to better utilize tourism workers' potential through training, developing human resources, and improving organizational culture to enhance productivity and job satisfaction.
The document discusses various aspects of tourism in India such as its economic contribution, growth projections, government initiatives, and SWOT analysis. It also provides details about two tour operators - Cox and Kings, the oldest travel company globally established in 1758, and Kesari, an Indian tour operator focusing on quality travel experiences and customer satisfaction. Kesari segments the market based on geography, demographics, psychographics, and behavior to effectively target and position itself.
Dream Come True Travel is a large travel management company that has been in business since 1966. It has over 40 locations worldwide and 800 employees. The document discusses Dream Come True Travel's full service travel management offerings, including negotiated rates that provide savings, an online booking portal, reporting tools, and expense management integration. It emphasizes the company's high level of customer service, experienced staff, and focus on helping clients control costs and manage compliance.
The document discusses improving customer experience (CX) at LNER. It begins by asking whether there is a clear understanding of customer pain points across the business and whether strategies align to address those pain points. It then presents a mapping of specific customer problem statements against different stages of the customer journey, from inspiration through onboard travel to arrival and onward travel. This is to help understand problems from the customer perspective.
A keynote presentation by Philip Mondor, President, Tourism HR Canada, on labour and service delivery in the tourism sector.
Presented at The Tourism Congress, December 1–2, 2015, The Westin Ottawa, Ottawa, Ontario, Canada.
What does 2015 hold for travel management? As the
latest survey* from Carlson Wagonlit Travel (CWT) shows,
travel and meetings and events professionals have their
fingers on the pulse of industry trends and intend to
prioritize action in every area of the managed travel
process. This report presents the top trends and priorities
revealed in the survey, organized around five steps of
the travel continuum.
Travel & Expense Management 2015: How to Establish a Successful T&E Policy an...Ashley Emery
As the second largest line item cost for most companies and organizations, travel and expense spending requires careful controls to maintain corporate policy and manage budgets. Each year, the U.S. General Services Administration (GSA) researches average costs for meals, lodging and incidental expenses in destinations throughout the 48 continental states. As a well-defined and well-researched guideline, the GSA per diem rate framework can be used by any organization to create a successful travel and expense management policy with greater control and visibility into T&E spend.
Cadbury is a leading confectionery company in India with over 65 years of presence and 70% market share known for its high quality cocoa and chocolate products. The document discusses Cadbury's product range, locations in India, recruitment process, selection and training of channel partners, and includes stories about a day in the life of a Cadbury sales representative to give insights into their sales and distribution operations in India.
Cadbury is committed to the environment through various initiatives like providing safe stopover locations for migratory birds and safe drinking water facilities. Its Bangalore factory harnesses solar power to light the premises at night. Cadbury is acknowledged as a 'Preserver of Environment' and has sustainable growth targets for 2015. It also grows community value through CSR programs that support causes like Make-A-Wish, Akshaya Patra, and GURIKHA PROJECT. Cadbury publishes CSR reports every two years, has reduced its water usage by 10% in 2007, and believes in doing responsible things profitably through initiatives like Purple Goes Green and the launch of dearcadbury.com.
This document compares management practices between India and Japan. It outlines the origins of management in each country, as well as key pillars that guide each approach. The Japanese model emphasizes lifetime employment, seniority-based wages and promotions, and enterprise-based unions. The Indian model focuses on dharma (principles), artha (practical challenges), kama (motivation), and moksha (self-actualization). Additional comparisons note differences in formal vs informal organization structures, individualism vs collectivism, decision-making speeds, and views on risk-taking between the two countries' management approaches.
This document discusses various methods of financial management and capital budgeting. It compares traditional methods like accounting rate of return (ARR) and payback period to more modern time-adjusted methods like net present value (NPV), internal rate of return (IRR), and profitability index. The traditional methods are simpler but ignore time value and cash flows. The time-adjusted methods account for time value but require more complex cash flow estimation and choosing a discount rate. Overall, discounted cash flow methods like NPV and IRR are more popular for capital budgeting today, though payback period remains commonly used as well.
This document discusses Godrej ChotuKool, a disruptive refrigeration product for rural India. It summarizes key trends affecting the refrigeration industry like food spoilage and low refrigerator penetration. It then introduces ChotuKool as addressing these issues through its affordable price, portability, small size, and ability to run on batteries. The document outlines challenges like scaling operations and segmentation. It proposes solutions like establishing manufacturing plants, low-cost distribution models, avoiding marketing myopia, and clear market segmentation. Finally, it analyzes the structure of the Indian consumer market.
The document discusses whether business ethics can be learned and institutionalized. It argues that business ethics is important for reputation, customer loyalty, long-term benefits and social responsibility. However, ethical behavior cannot be instilled through occasional actions but must be institutionalized through systems. The document proposes institutionalizing business ethics as a subject in management courses and through corporate ethics programs to teach ethics and establish ethical practices within companies through corporate governance policies.
The document outlines the organizational structure of the Export Credit Guarantee Corporation of India Ltd. It began in 1957 as the Export Risk Insurance Corporation and was renamed in 1983. The corporation's vision is to excel in providing export credit insurance and related services, while its mission is to support Indian exports through cost-effective insurance and services.
The organizational structure includes a Chairman and Managing Director who oversees various sectors including policy underwriting, claims, finance, HR, and IT. These sectors are further divided into divisions. The corporation also has specialized branches and covers various regions of India. The document notes the corporation is departmentalized vertically, by enterprise function, and by territory.
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
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Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
How to Implement a Real Estate CRM SoftwareSalesTown
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Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
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How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
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Digital Marketing with a Focus on Sustainabilitysssourabhsharma
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
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[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
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Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
3. STRENGTHS
Subsidiary of Ministry of Railway
Full back up by the Govt.
Excellent Faith & Goodwill
Largest e-commerce website
Monopoly in Rail tour packages& Rail Ticketing
Concession on booking of charters
Presence at more than 1000 stations across the country
Cheapest, yet best in Spiritual Tour Package Segment
Unique products like Mahaparinirvana express, Bharat
darshan, Maharaja Express Trains
LTC approved Packages
4. WEAKNESS
Lack of motivation in employees
Poor Promotional activities & public relations
Limitations indecision making process
Delayed decision making
Cannot handle load
Non existence of full fledge Marketing team
Non pro-active behavior of employees
Poor customer support services
Poor infrastructural facilities
Rate of transaction failure
5. OPPORTUNITIES
Buoyancy in the Tourism Sector.
Increase in Individual disposable income
Air Packages &Road Transport Packages
Booming Hotels &Resorts Industry
Bids for Contract(National &International)
Strategic Tie-ups for better &improved performance.
Outbound Tourism Segment
Tie-ups with leading institutions
&organizations for educational tours &other tours
at National &International platform.
Booming Medical Tourism
6. THREATS
Leading web portals like Make My Trip, Cox
&Kings, Clear trip ,Thomas cook, Yatra etc.
Economic Downturn
Terrorists Attacks& Naxalite Attacks
Withdrawal of parental support from the
Ministry of Railways, Govt. of India
Low fare Airlines
Private Small Tour operators
Increasing Inflation rate
7. GAP ANALYSIS
A technique that businesses use to determine
what steps need to be taken in order to move
from its current state to its desired, future
state. Also called need-gap analysis, needs
analysis, and needs assessment.
9. CURRENT POSITION
DESIRED POSITION
No. of tickets that can be
Required no. is nearly 7500
booked in a minute is 2000
37 % of the total tickets are
booked online
29% payment failures
tickets per minute
It should be increased to
50% to increase income.
Should be reduced to 510%
Should be able to control
this large no.
Heavy rush on Tatkal
tickets (especially on
Thursday morning)
The no. of tie-ups with
hotels is not very high
It should have more tie-ups
with hotels, organizations
and educational institutes.
11. PORTER’S FIVE FORCE MODEL
New tour operators are coming up with
packages.
Food joints giving delivery in trains
Low cost airlines
Lack of available tickets
Inflation
Competition by stayzilla.com, flipkart.com,
myntra.com etc
13. PEST ANALYSIS
POLITICAL
ECONOMICAL
Government policies
Inflation rate
Ownership by government
Economic growth
Tariffs decided by government
Disposable income
SOCIAL
Population growth
Changes in income
Education
Reach of internet and banking
facility
TECHNOLOGICAL
Speed of internet
Rate of transaction failure
Upgradation of technology
16. BALANCED SCORECARD
VISION
To be a leading provider of high quality travel,
tourism and hospitability related services for
a range of customer segments, with
consistently high level of consumer
satisfaction.