SlideShare a Scribd company logo
Applied Growth Transitions
www.appliedgrowth.com
Leadership
Cultural Intercepts
implications for operations
Salvador Z. Zamudio, MBA
Why Do it?
• Labor Management
Make the best use of available labor 60%-70%
is at stake
• Planning Short Term-Long Term-Strategic
Create effectiveness by design
• Succession Planning
Who is your leadership base Manager-
Supervisor-Team Lead
C I P M
Policies
Procedures
Structure
Process
Improvement
Processes
System
C I P M
Integration
Culture
Methodology
Planning
Planning
C I P M
Clear
Accountability
Clear
Consequences
Clear
Expectations
Defined
Authority
Direction
C I P M
Process
Improvement
Process
Documentation
Evaluation
Pilot Test
Efficiency
Gains
C I P M
Cultural Attitudes Towards Planning
• Planning - mostly short term
• Spontaneous activity - modus operandi
• Time - valued differently
• Pervasive Concept -“It’s good enough”
• Power Distance - huge barriers
• Group - more important than self
C I P M
Cultural Attitudes towards Planning
• Assuming Responsibility -“Hard to do”
• Saving Face - ”More important than success”
• Strong Affiliation with the “Patron Image”
• Nepotism - “ A Default Management System”
• Questioning authority seems “Not a good thing
to do”
C I P M
Cultural Attitudes towards Planning
• Planning - “is for the Jefes”
• Self initiative - “not a strong suit, without trust”
• Doers - “not planners”
• Fatalistic view of the future -“So why plan ahead?”
• Cultural and language barriers - Critical issues
Incertitude Stage-
New Employee is not
sure about new
situation. Comparison
between the old and
the new take place.
Transition Stage-
Adaptation
Participation, Employee
feels he can work with
new conditions and
looks for opportunities
to become involved.
Resentment
Stage- Negative event
triggers digression to
previous stage
(Employee may
become disgruntled).
Resignation Stage-
Employee accepts new
conditions and lives with
it (Employee falls back
on fatalistic outlook).
Integration Stage -
(Employee assumes
responsibility) Sees
value in learning new
things, language and
other skills)
2
4
5
3
6
Fear Stage - New
Employee does not
understand world
around him/her.
1
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership Cultural Intercepts
Leadership
Solutions
Questions
and
Feedback
Resources
Balogh, A., Gaál, Z., & Szabó, L. (2011). RELATIONSHIP BETWEEN ORGANIZATIONAL
CULTURE AND CULTURAL INTELLIGENCE. Management & Marketing, 6(1), 95-
110. Retrieved from http://search.proquest.com/docview/859007562?accountid=39364
Dolores Sánchez Bengoa, Hans, R. K., & Vrontis, D. (2012). A new organisational memory for
cross-cultural knowledge management. Cross Cultural Management, 19(3), 336-351.
doi:http://dx.doi.org/10.1108/13527601211247080
Emmerling, R. J., & Boyatzis, R. E. (2012). Emotional and social intelligence competencies:
Cross cultural implications. Cross Cultural Management, 19(1), 4-18.
doi:http://dx.doi.org/10.1108/13527601211195592
Kohnen, J. (2012). Leading with cultural intelligence: The new secret to success. The Quality
Management Journal, 19(3), 70-71. Retrieved from
http://search.proquest.com/docview/1028011021?accountid=39364
Mouton, N., Sine Nørholm Just, & Gabrielsen, J. (2012). Creating organizational
cultures. Journal of Organizational Change Management, 25(2), 315-331.
doi:http://dx.doi.org/10.1108/09534811211213973
Nongo, E. S., & Ikyanyon, D. N. (2012). The influence of corporate culture on employee
commitment to the organization.International Journal of Business and
Management, 7(22), 21-28. Retrieved from
http://search.proquest.com/docview/1353608739?accountid=39364
Orij, R. (2010). Corporate social disclosures in the context of national cultures and stakeholder
theory. Accounting, Auditing & Accountability Journal, 23(7), 868-889.
doi:http://dx.doi.org/10.1108/09513571011080162
Salvador Z. Zamudio
www.appliedgrowth.com

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Agt planning methodology

  • 1. Applied Growth Transitions www.appliedgrowth.com Leadership Cultural Intercepts implications for operations Salvador Z. Zamudio, MBA
  • 2. Why Do it? • Labor Management Make the best use of available labor 60%-70% is at stake • Planning Short Term-Long Term-Strategic Create effectiveness by design • Succession Planning Who is your leadership base Manager- Supervisor-Team Lead
  • 3. C I P M Policies Procedures Structure Process Improvement Processes System
  • 4. C I P M Integration Culture Methodology Planning Planning
  • 5. C I P M Clear Accountability Clear Consequences Clear Expectations Defined Authority Direction
  • 6. C I P M Process Improvement Process Documentation Evaluation Pilot Test Efficiency Gains
  • 7. C I P M Cultural Attitudes Towards Planning • Planning - mostly short term • Spontaneous activity - modus operandi • Time - valued differently • Pervasive Concept -“It’s good enough” • Power Distance - huge barriers • Group - more important than self
  • 8. C I P M Cultural Attitudes towards Planning • Assuming Responsibility -“Hard to do” • Saving Face - ”More important than success” • Strong Affiliation with the “Patron Image” • Nepotism - “ A Default Management System” • Questioning authority seems “Not a good thing to do”
  • 9. C I P M Cultural Attitudes towards Planning • Planning - “is for the Jefes” • Self initiative - “not a strong suit, without trust” • Doers - “not planners” • Fatalistic view of the future -“So why plan ahead?” • Cultural and language barriers - Critical issues
  • 10.
  • 11. Incertitude Stage- New Employee is not sure about new situation. Comparison between the old and the new take place. Transition Stage- Adaptation Participation, Employee feels he can work with new conditions and looks for opportunities to become involved. Resentment Stage- Negative event triggers digression to previous stage (Employee may become disgruntled). Resignation Stage- Employee accepts new conditions and lives with it (Employee falls back on fatalistic outlook). Integration Stage - (Employee assumes responsibility) Sees value in learning new things, language and other skills) 2 4 5 3 6 Fear Stage - New Employee does not understand world around him/her. 1
  • 24.
  • 28. Balogh, A., Gaál, Z., & Szabó, L. (2011). RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND CULTURAL INTELLIGENCE. Management & Marketing, 6(1), 95- 110. Retrieved from http://search.proquest.com/docview/859007562?accountid=39364 Dolores Sánchez Bengoa, Hans, R. K., & Vrontis, D. (2012). A new organisational memory for cross-cultural knowledge management. Cross Cultural Management, 19(3), 336-351. doi:http://dx.doi.org/10.1108/13527601211247080 Emmerling, R. J., & Boyatzis, R. E. (2012). Emotional and social intelligence competencies: Cross cultural implications. Cross Cultural Management, 19(1), 4-18. doi:http://dx.doi.org/10.1108/13527601211195592 Kohnen, J. (2012). Leading with cultural intelligence: The new secret to success. The Quality Management Journal, 19(3), 70-71. Retrieved from http://search.proquest.com/docview/1028011021?accountid=39364 Mouton, N., Sine Nørholm Just, & Gabrielsen, J. (2012). Creating organizational cultures. Journal of Organizational Change Management, 25(2), 315-331. doi:http://dx.doi.org/10.1108/09534811211213973 Nongo, E. S., & Ikyanyon, D. N. (2012). The influence of corporate culture on employee commitment to the organization.International Journal of Business and Management, 7(22), 21-28. Retrieved from http://search.proquest.com/docview/1353608739?accountid=39364 Orij, R. (2010). Corporate social disclosures in the context of national cultures and stakeholder theory. Accounting, Auditing & Accountability Journal, 23(7), 868-889. doi:http://dx.doi.org/10.1108/09513571011080162