1. The document summarizes a study on the influence of aesthetics on patient well-being and satisfaction conducted at Suchak Hospital in Malad, India. 2. The study found that over 97% of patients gave positive feedback on treatment satisfaction, wait times, and doctor friendliness. However, some patients had issues with parking and fees. 3. Recommendations included reducing environmental stressors like noise, attracting more international patients through improved marketing, using telehealth to reduce wait times, and considering aesthetics like colors in strategic planning to improve the patient and staff experience.

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AESTHETICS CONDUCIVE TO PATIENT
SUCHAK HOSPITAL
A STUDY BY
Naheeda Fatima Khan1
, Kanchan Yadav2
, Gauri Khanolkar3
, Sneha Sharma4
, Ruhi
Shaikh5
, Zeba Ansari6
, Minal Rathod7
(Students, Hospital and Healthcare Management from Maniben Nanavati Women’s
College and Interns at Suchak Hospital) (Mumbai, India)

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ABSTRACT
AESTHETICS AND IT’S IMPACT ON PATIENT WELL-
BEING
ealthcare facilities are designed not only to support and facilitate state-of-the-art
medicine and technology, patient safety, and quality patient care, but to also embrace
the patient, family, and caregivers in a psycho-socially supportive therapeutic
environment. The characteristic of the physical environment in which a patient
receives care affects patient outcomes, patient satisfaction, patient safety, staff efficiency, staff
satisfaction, and organizational outcomes. The effects can be positive or negative. No
environment is neutral.
KEYWORDS: Aesthetic environment, Aesthetic research, Hospital aesthetics; Patient
environment
H

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INTRODUCTION
Our investigation started with an examination of the strategic plans of Suchak hospital in
Malad (E), to find whether and how aesthetics are considered important, and how the
instructions that address aesthetic issues are formulated. Research has shown that
aesthetically pleasing surroundings can have an important effect on patient health and well-
being. This has been demonstrated by the reduced use of medications, fewer infections, better
sleep, improved blood pressure, and shorter admissions Aesthetic surroundings can also be
stimulating for nurses and other healthcare professionals, resulting in a higher working
capacity, greater job satisfaction, and fewer sick leaves.
A healthcare environment is therapeutic when it does all of the following:
 Supports clinical excellence in the treatment of the physical body
 Supports the psycho-social and spiritual needs of the patient, family, and staff
 Produces measurable positive effects on patients' clinical outcomes and staff
effectiveness
BACKGROUND
Therapeutic Environment theory stems from the fields of environmental psychology (the psycho-
social effects of environment), the effects of environment on the immune system,
and neuroscience (how the brain perceives architecture). Patients in a healthcare facility are often
fearful and uncertain about their health, their safety, and their isolation from normal social
relationships. The large, complex environment of a typical hospital further contributes to the
stressful situation. Stress can cause a person's immune system to be suppressed, and can dampen
a person's emotional and spiritual resources, impeding recovery and healing.
Healthcare architects, interior designers, and researchers have identified four key factors which, if
applied in the design of a healthcare environment, can measurably improve patient outcomes:
 Reduce or eliminate environmental stressors
 Provide positive distractions
 Enable social support
 Give a sense of control
AIM OF THE STUDY:
The aim of the study is to throw light on the influence of aesthetics on the health and well-being
of patients and the professional personnel, and to examine how aesthetic considerations are dealt
with. We observed how the aesthetic dimension is planned and it is considered important in the
strategic plans of Suchak Hospital.

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A. METHODOLOGY
Touring the Hospital to observe the environment going through their websites and facilities
Hospital’s their strategic plans concerning the aesthetic domain for the past years. The project
is described and a short summary of the investigation of aesthetic impacts. Our intention was
to recommend the plans for establishing the aesthetics of hospital surroundings in general.
The reviews of patient satisfaction of Suchak Hospital from various websites were considered
representative. Ethical approval was obtained from Suchak Hospital on July 09, 2021.
B. SCOPE OF THE STUDY
1. Analytical Scope: Feedback of Patients through various websites were used to analyze the
current strategies of Suchak Hospital Malad (E)
2. Geographical Scope: The geographical scope of the study is limited to Suchak Hospital,
Malad (E).
3. Conceptual Scope: The concept of the study is limited to Impact in Patient Wellbeing
RESULTS:
Over 97% of patients have given a positive feedback to Suchak Hospital rating them in
treatment satisfaction, wait time, explanation of the health issues and doctors
friendliness. Some patients have problems in Parking, Fee charges.

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RECOMMENDATIONS
The recommendation includes:
1. Reduction of environmental stressors such as noise and air quality.
2. Attracting international patients (International marketing for Indian Hospitals):
As healthcare prices rise in developed countries, more and more people from all around the world
are looking for alternatives to affordable healthcare. This search for cheaper healthcare is driving
people to the developing countries in order to seek affordable treatment. Currently, India is one of
the leaders in this medical tourism boom. Medical tourism in India is currently about a $3 billion
industry annually, and it is said that the entire medical tourism industry in India could reach $7-8
billion by 2020.
There are many factors besides increasingly expensive healthcare that is driving the entire
medical travel industry in India. Constantly improving infrastructure in developing countries is
helping them handle the medical tourism industry boom. Most tourists are from African, Asian,
and Middle Eastern countries, but tourists are coming from more and more parts of the world to
receive first-class treatment at a more affordable cost.
3. Telehealth strategies to provide care and saving waiting time of the patients, staff work and
doctor’s time
4. In the strategic plans examined, the notion of quality was found in many combinations, but on
closer analysis, there was no mention of it in the context of aesthetics. Quality specification and
quality assurance are both necessary in the health services in the care of patients and the working
environment of staff. Good working conditions and surroundings are important for the work
effort, pleasure, and the capacity to offer a high standard of nursing care. High-quality working
conditions reduce stress factors, strengthen immunity, and heighten the contentment factor. This
confirms how important it is to be aware of and address the aesthetic dimension in hospitals and
we maintain that quality concerns all areas physical, psychological, ethical, aesthetic, intellectual,
mental, and spiritual.
5. In training student nurses, it should be emphasized how important it is that patients receive
holistic care that individuals are taken care of in physical and psychological ways, socially and
spiritually, in terms of material culture, body, and soul.

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6. Colors are an important part of our daily existence, and of our surroundings. Colors imprint the
aesthetic environment and scientific research shows that colors have a great effect on individuals.
The patient’s room should be comfortable and pleasant to stay in, and colors are important in that
context. The same is true for other rooms in the hospital. Gloomy colors can lead to an analogous
state of mind, whereas gaudy colors can lead to irritability, aggressiveness, increases in blood
pressure, and general feelings of unpleasantness. A patient who must remain on his back, day
after day, Colors send energy impulses to the body that influence it in a positive or negative way.
7. Design of the Hospital should be flexible and spacious entry so that patients care and
treatments will be effective.
CONCLUSION
In the next few years, hospital leaders will be involved in new hospital construction projects to
meet the changing marketplace demands associated with the growing demand of an aging
population. Many clinicians, architects, and hospital administrators believe that the hospital built
environment can benefit the satisfaction of health care providers as well as patient satisfaction
and outcomes. There is some evidence that the built environment may influence patient and
family perceptions of the quality of and satisfaction with care received during a hospitalization.
There is also some evidence that nurse satisfaction with the built environment was related to
general well-being and job satisfaction, two factors that are critical because of their impact on
patient care.
Those building new or remodeling current facilities should consider beginning with transitioning
to a culture of safety, then using a safe design as a matter of focusing on maximizing the safety
features without expending additional capital resources. While relatively new, evidence is
growing in objective assessments of the impact of built environments, particularly around the
issue of infection control. Some safety features will cost more than traditionally designed
facilities (e.g., HEPA filters and ultraviolet lighting to improve air quality) while other safety
features will cost less than a traditionally designed facility, most notably standardization. In all,
most of the safety features of a built environment involve a reordering of functions in most
traditionally designed facilities, minimally affecting capital costs, to improve the quality of care
and patient outcomes.

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REFRENCES:
Caring for Patients from Different Cultures by
Geri-Ann Galanti. University of Pennsylvania
Press, 2003.
Green Guide for Health Care™—A best practices
guide for healthy and sustainable building design,
construction, and operations for the healthcare
industry.
https://www.tourmyindia.com/medical-
tourism/blog/top-15-hospitals-india-best-known-
tourism/
https://www.practo.com/mumbai/hospital/suchak-
hospital-malad-1/overview
https://www.suchakhospital.com
https://www.garnethealth.org/news/inside-our-
healing-environment-impact-aesthetics-healthcare
ACKNOWLEDGEMENT:
The author and team would like to
express sincere gratitude to all the
Hospital Directors, respective HR
Manager for their support during
conducting this study. The guidance of
HR of Suchak Hospital is also
accredited. Hospital is appreciated for
the approval of the project.