Abdullah Alim Shaikh is seeking a challenging position utilizing his hotel management and guest services experience. He has over 15 years of experience in roles such as Senior Supervisor at Le Meridien Makkah, Bell Captain, and Health Club Attendant. He is proficient in guest handling, maintaining cleanliness standards, staff supervision, and ensuring quality service. Abdullah holds a Hotel Management diploma and has attended training programs in guest complaints, health and safety, and hotel software systems. He is motivated to learn new skills and help his team advance their careers.

1. RESUME
NAME: - Abdullah Alim Shaikh
Addres: - Le Meridien Makkah
P.O.BOX 13700
KING A. AZIZ ROAD
MAKKAH 21955 KSA
Mobile: 009660562646012
Email:- ahad1186@yahoo.com
Ahad1553@gmail.com
Career Objective
A Challenging position in a professional Organization where I get ample opportunities to learn ,
grow and optimally utilize my skills and strengths ,in conjunction with the company `s goals and
objective .
Academic Qualification
EXAM School/Collage BOARD /
UNIVERSITY
YEAR OF
PASSING
Hotel
Management
Project 01 Narvada
University
Bahruch
1997
H.S.C D.M.D.G High School, Valsad Gujarat Board 1996
SSC D.M.D.G High School, Valsad Gujarat Board 1994
Experience:-
• Presently, attached to Hotel Le Meridien Makkah, listed in Starwood chain as a Senior
Supervisor since Feb. 2010 to up to now.
• Worked as Bell Captain in Anwar Al Madinah Movenpick from January 2007 to February
2008.
• Worked as Health Club Pool Attendant and Massager in Sheraton Dammam Hotel and
Towers of Starwood chain from April 1999 to January 2001.
• Worked as Health Club Pool Attendant and Massager in Oberio Dammam from March
1997 to December 1998.

2. Duties and responsibilities
Prepare housekeeping attendants job assignments.
 Take note of VIPs, Do Not Disturb, Sleep Out, Double –Lock Rooms and take
appropriate action.
 Handling OPERA, MICROS,SIM software. Handling and defining service standards of all
housekeeping
 Attend daily meetings and receive special instruction.
 Supervising of cleaning of guest rooms, corridors and stairwells.
 operations including Floors, Public areas, , Laundry, Flower and Gardens and to take
daily inspection rounds of the hotel Planning of budgets, inventory controls,
product/process maintenance and enhancement and quality controls.
 Maintaining liaison with the all other departments, vendors and corporates
Guest handling, building customer loyalty, guest satisfaction and experience creation
Constantly monitoring key performance indicators for the department and take corrective
action
 Mentoring all team members and assisting in career planning conducting meetings in the
department
 Ensuring adherence to company and hotel policies by all departmental employees
Participation in the selection of staff for the department.
 Planning training programmes and train supervisory and other staff in the department
with the assistance of the Training Manager
 To take performance reports of all the staff with the assistance of the Supervisory staff
Ensuring department employees are fully trained personally conducting key trainings
 Ensuring career development and succession planning for subordinates
Using the Appraisal system to review the performance of direct subordinates and
determine their development needs
Training Program Attended
• Training in Guest handling complaints at Hotel Anwar Al Madinah Movenpick.
• HACCP training from RSPH London and Clifton audit in 2011
• HACCP managing attended training on 03.04.2011 in England
• Fire Safety and preventive training programme
• Awereness programme in PMS of Opera.
• Starwood ABC housekeeping training
Awards
• Given employee of the month of February 2013
• Awarded as Supervisor of year of 2013
Skills
• Handling staff in the shift preparing duty roster.
• Assigning daily work to the room boy.
• Maintaining the standard of service in guest rooms.
• Knowledge of maintenance of Rooms, Bathrooms as well as keeping them clean as per
company’s standards.

3. • Helping boys in managing housekeeping operation.
• Responding immediately to the complains and requests from guests.
• Knowledge of maintenance of equipments.
Personal Characteristics:-
• Effective communication and inter – personal skills
• Good team leader
• Proactive
• Quick learner
• Good listener
Personal Details:-
Father’s Name : Abdul Alim
Date of Birth : 01st
June 1974
Gender : Male
Language Known : English, Hindi, Arabic & Guajarati
Permanent Address : Gul Mahor Tree
Mota Taiwad,
Valsad, Pin Code: 396001
Contact No. : 0091 9998178198,
Passport Details:-
Passport No : K8234924
Date of Issue : 10/04/2014
Date of Expiry : 09/04/2016
Place of Issue : Jeddah
Date:……………
Place:…………... Abdullah Alim Shaikh