1. Resume'
AHMED MAGDY AHMED MOHAMED
Mob;+971503895514
www.midomagde83@yahoo.com
www.midomagde832@gmail.com
Objective
Work for an organization where I can grow along with them,
making full use of all my Dedication, Abilities, Skills and Talents
to best benefit the organization.
Experience Highlights
Department: Food and Beverage
BAIT MISK (BINZAYED GROUP) Marina, Jumeirah 1 Dubai, U.A.E. till now.
1 year in Wafi gourmet dubai mall ,UAE.
Two year&4 mouth Paris Group ( Chop Chop-beilla-halabi ) MOE UAE mall.
4 years Marriot Renaissance golden view Sahrm El Sheikh.
1& half years Certificate in Hyatt Regency Sharm El Sheikh.
1 year Training certificate in Marriott Sharm El Sheikh.
To hit all financial targets
To lead the team on each shift and ensure the company service standards are upheld
Escort customers to their tables
Explain howvarious menu items are prepared, describing ingredients and cooking
methods
Serve food and/or beveragesto customers; prepare and serve specialty dishes at tables
Check customers are enjoying their meals and take action to correct any problems
Work closely with other team members to ensure excellent service is provided to all
customers
Take directions and guidance from managers
Check customers’ identification in order to ensure that they meet minimum age
requirements for consumption ofalcoholic beverages
Prepare checks that itemize and total meal costs using the Micros Point ofSales
Skills – Food and Beverages
Certificate from the international chamber of commerce
of the ministry of tourism
project development skills of workers to the tourism sector of Egypt
( ETWDP )
Certified hospitality department trainer – (CHDT)
Food &Beverage skills Development.
2. Certificate
* Certificate for Active and successful participation in The Service Excellent.
* Passports to success Certificate of Accomplishment for successfully completing.
* Level III: Restaurant, Bar & Room service training & Standards.
Food and Beverage skills for Department Ministry of Tourism.
Passports to success Certificate of Accomplishment for successfully completing.
* Level II: Restaurant Basics, Bar and General knowledge & Standards.
* Certificate of Recognition Awarded for successfully completing.
* Certified New Hire Training.
* Certificate Takes great pleasure for customer.
* Certificate in recognition of successful completion of enjoy your stay New hire.
orientation Renaissance Golden view Beach Resort Sharm El Sheikh.
* Certificate First AID & Healthy Training.
* Certificate fire prevention and fire fighting.
Personal Competence
* Training pace distraction self.
* I have Training coaching nervous for the guest.
* Group activities.
* Brains terming.
* Good listening behaviors.
* Belief that if we take care of each other we will be able to care of our customer.
* Inviting sense of arrival and making VIP personalization.
* Follow-up for through.
* Speaking anxiety.
* Good communication in action by rules.
* Visual Communication.
* Vocal Communication.
* Listen process.
OTHERS
Suggestive selling & Up selling.
Anticipating guest need, respond to dissatisfied guest.
Superior performance standard.
Food list Layout.
Restaurant reservation system.
Basic food preparation.
Kitchen Safety.
Solving problem.
Setup restaurant for service.
Par stock system.
Document of operation.
Handling the guest complain.
Safety & Security in the work place.
I make great first impression.
I take ownership.
I practice soft work habits.
I care for the company & community.
3. Education.
Tourism & Hotels University.
2000-2002
Grade : Very Good.
ITS Skills
Computer Literate (MS-OFFICE 2003)
Knowledge of cash drawer control
Problem solving skills
Good communications skills
Ability to work well with wide range of people
Ability to perform detail oriented work
Languages skills
* Arabic mother language.
* English ( good written&speaking&understanding.
PersonalProfile
Nationality : Egyptian
Sex : Male
Religion : Islam
Date of Birth : 23/07/1983
Marital Status : Married
Marital Service : Postponed
Passport No : A15897397
finally
I hope that my aforesaid application will be me by your kind
consideration.
Your sincerely,
Ahmed magdy