An overview of telephonic interpreting.

1. HOW DOES IT WORK? Telephonic Interpreting

4. The hardware includes a central server and an interpreter’s console , which allows the interpreter to control what callers hear. To use this technology, the individuals who want to communicate call the interpreter on a conference enabled phone line with their limited English speaker connected. 2009 © Language Translation, inc. - www.languagetranslation.com

5. 2009 © Language Translation, inc. - www.languagetranslation.com

6. What are the keys to effective telephonic interpreting? The quality of interpreting services , no matter what the medium of delivery , depends greatly on the interpreters in question and the level of training and quality assurance offered. Is telephone interpreting inferior in quality to in-person or video interpreting? 2009 © Language Translation, inc. - www.languagetranslation.com

8. What skills do telephone interpreters need? Like all types of interpreting, telephonic interpreting requires specific training and qualifications. Effective telephone interpreters must of course master the skills necessary for any type of interpreting: impeccable comprehension , excellent general language abilities , and knowledge of terminology specific to the field they are interpreting for. 2009 © Language Translation, inc. - www.languagetranslation.com

10. C ustomer service skills may be welcome in a telephone interpreter, and extremely clear diction and enunciation are somewhat more important than in other types of interpreting. Telephonic interpreting is consecutive, so interpreters need to be efficient note-takers. 2009 © Language Translation, inc. - www.languagetranslation.com

11. Telephonic Interpreting: Advantages and Limits Telephonic interpreting can be a solution to language barriers, although in some cases it cannot replace face-to-face interpreting . 2009 © Language Translation, inc. - www.languagetranslation.com

14. At Language Translation Inc. we provide both telephonic interpreting ( SpeakEasy ) and face-to-face language interpreting. We are proud of the high quality and professionalism of our interpreters. Our interpreters are skilled, educated native speakers, certified by industry recognized organizations. Our telephonic and face-to-face interpreters are trained in medical, legal, insurance, and technical terminology. Language Translation Inc ., is a San Diego-based company that has been serving the U.S. and countries abroad with professional document translation, certified conference interpreting, and software / website localization services since 1989. Language Translation, inc. 4379 30th Street, Suite 7 | San Diego, CA 92104 Tel: 619.516.4037 | Fax: 619.516.4089 | info@languagetranslation.com Language Translation, inc. - www.languagetranslation.com Telephonic Interpreting