7 Habits of Highly Effective Training Professionals
•
0 likes•1,475 views
Find out: • How leaders really use insights to innovate • What actually connects technology and growth • Why communication trends are changing
Recommended
More Related Content
What's hot
What's hot (18)
Viewers also liked
Viewers also liked (16)
Similar to 7 Habits of Highly Effective Training Professionals
Similar to 7 Habits of Highly Effective Training Professionals (20)
Recently uploaded
Recently uploaded (20)
7 Habits of Highly Effective Training Professionals
- 1. The 7 Habits of Highly Effective Training Organisations
- 2. THE 7 HABITS
- 11. Successful training organisations begin with the end in mind.
- 12. They map their key processes.
- 13. Website enquiry received Enquiry response email sent Information logged on CRM Call made to client Note made to call back next week Call back made Final quote for course given Contact client with suggested dates Schedule course Get names of delegates Booking confirmation sent Raise invoice Send pre- course materials Course reminder sent Payment reminder Receive register back from trainer Collate evaluation results Follow up email Search trainer availability Print register for trainer
- 14. And identify areas where efficiencies can be made.
- 15. Process Driven Website enquiry received Enquiry response email sent Information logged on CRM Call made to client Note made to call back next week Call back made Final quote for course given Contact client with suggested dates Schedule course Get names of delegates Booking confirmatio n sent Raise invoice Send pre- course materials Course reminder sent Payment reminder Receive register back from trainer Collate evaluation results Follow up email Search trainer availability Print register for trainer
- 17. Successful training organisations automate the boring stuff.
- 18. Calculate the potential time and financial savings of automating key manual processes.
- 20. Total ROI over three years £142,428 Potential Hours Gained 14,242 Hours Potential ROI (£) 4,316 4,747 5,179 £43,160 £47,476 £51,792 YEAR 1 YEAR 2 YEAR 3 YEAR 1 YEAR 2 YEAR 3
- 22. Successful training organisations have a complete business overview.
- 24. A fully customisable dashboard will display all of your key information
- 29. ✔✘
- 32. By using communication technology, companies can raise the productivity of workers by up to 25 percent. McKinsey & Company High Tech
- 34. Successful training organisations put customer experience at the heart of their business.
- 35. Successful businesses understand that they are in the customer- experience business, and they understand that how a company delivers for customers is beginning to be as important as what it delivers. Executive Briefing McKinsey, Quarterly August 2016